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Psycnological Erors
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Psychological Errors
Last modified at 2/2/2021 3:51
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Psychological Errors
in Sensory testing
and Ways to Reduce
Them
i Page Rating
witit|o
Categories
} Methodology
Central Tendency:
Subjects rate samples using
the middle point of scale
and avoid using the
extreme ends.
Reasons: Subjects are
afraid to use the ends
because these may be a
sample that has higher
/lower intensity than the
sample that was just tested.
Antidotes: Use scales that
have less defined
endpoints. Use subjects
that are familiar with the
tested samples.
Expectation Error:
Subjects rate samples
according to their
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make the right answer from
the knowledge about
product or the variables
that direct interest in the
study.
Antidotes: Not giving any
information concerning
with the test and samples.
Order of presentation
should be randomized for
each subject and assigned
unbiased codes for each
sample.
Halo effect:
Subjects rate the same
attributes when they
appear in a series of
questions differently from
when they were asked
separately.
Reasons: This error occurs
when there are more than
one attributes including in
the test, especially with the
study that have both
acceptance and intensity
questions. Subjects try to
rate intensity attributes to
match with their liking.
Antidotes: Randomize the
order of attributes,
separate intensity and
acceptance attributes,
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Subjects provide the same
response to a series of
products that might be
slightly different from time
to time. As a result, the test
might not be able to
capture any different or
trend.
Reasons: Subjects become
complacent and start
evaluating using a routine
rather than concentrating
on each sample.
Antidotes: Varying the
types of samples, make
sure panelists know you are
tracking performance; add
a modified product into the
test.
Stimulus Error:
Subjects rate samples
according to the other
stimulus and not on their
perception from the
samples.
Reasons: Subjects use
prior knowledge about
products to “get it right” or
because they could expect
a particular characteristic
or intensity based on a
psychological or physical
stimulus such as package
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method.
Antidotes: Provide as little
information to panelists as
possible. Remove
packaging or other “clues”
whenever possible and
appropriate. Never include
the person who directly
prepares or formulates the
test as a subject in the
study. Avoid leaving any
indication that will lead to
product identification or
information.
Logical Error:
Subjects rate attributes
logically on how the
attributes are associated.
Reasons: Subjects relate
two or more attributes to
each other. For example in
case of chocolate cake,
subject relates the dark
color with chocolate flavor
and rate the darker color
with the higher intensity of
chocolate flavor.
Antidotes: Keeping the
sample uniform by masking
the samples. Using
doctored samples to
exercise trained panels.
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sor OPE SE ARR FESSes
than they actually are.
Reasons: Occurs when
panelists “compare” (even
without realizing they are
comparing) samples, which
can tend to exaggerate the
magnitude of difference in
subject mind in the mind of
the subject. For example, a
poorer quality sample was
followed a higher quality
sample the score for the
higher quality sample may
be artificially high.
Antidotes: Error can be
minimized by using
balanced and randomized
sample presentation order
and may be reduced to
some extent by training.
References:
’ Chambers, E. IV. and Wolf,
M.B. 1996. (Eds.) Sensory
Testing Methods, 2nd
Edition. ASTM, West
Conshohocken. PA.
2 Meilgaard, D., Civille, G.V.
and Carr, B. 2007 Sensory
Evaluation Techniques, 4th
edition. CRC Press, Boca
Raton, FL.
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Academic Press, Inc., San
Diego, CA.
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