Professional Documents
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14 December 2022
2022 was a difficult year for the Healthcare Technology and Distribution Healthcare Technology &
Space as profitability and cash flow came into focus and growth fell out of Distribution
favor. While fundamentals were still largely intact in the first half of the Anne E. Samuel AC
(1-212) 622-4163
year, macro pressures began to surface in the latter portion, and we expect anne.e.samuel@jpmorgan.com
some of these issues to continue to pressure growth in 2023. While we Bloomberg JPMA SAMUEL <GO>
expected labor shortages to be a tailwind for those that could automate and Kyle Aikman
drive efficiency for clients, the financial constraints those placed on (1-212) 622-0522
kyle.aikman@jpmchase.com
hospitals were too much to overcome and resulted in elongated sales cycles,
Destiny Jackson
as providers more closely scrutinize spending. On the Life Sciences side, (1-212) 622-4360
reduced funding has also caused some pressure, particularly around destiny.jackson@jpmorgan.com
advertising and early-stage development. Digging into the fundamentals, J.P. Morgan Securities LLC
we model 14% YoY revenue growth in 2023, versus 13% in 2022, resulting
in 18% EBITDA growth vs. ~10% in 2022. We expect important themes
like value-based care and the consumerization of healthcare to remain in
favor, but we also expect macro themes to come into play such as labor
shortages, hospital spending pressures, Life Sciences funding, and a focus
on employment in a recession. Given all of the macro moving pieces,
timing will be important next year, and so we bucket our top picks for 2023
into 3 categories: (1) Near term: EVH & HQY, (2) Medium Term: IQV &
RCM, and (3) Longer term: PGNY, PHR. Herein we outline our thoughts
on the 2023 setup for the models, dig deep into key themes, and provide our
views on top picks. We will be hosting a call discussing our outlook with
JPM Managed Care & Facilities analyst Lisa Gill on Wednesday,
December 14, at 10:00am ET (register for the call here).
• 2022 performance was disappointing, with hospital-exposed names
underperforming the group. Following a disappointing 2021
performance, 2022 revealed additional challenges with the group down
~20% vs. SPX down ~16%. The group’s poor performance spanned
across our coverage universe with the lowest performers being OMCL
down 72%, HCAT down 71%, RCM down 57%, DH down 56%, PGNY
down 37%, VEEV down 31%, DOCS down 27%, IQV down 23%,
PINC down 18%, and PHR down 16%. Outperformers in 2022 were
HQY, which was up 37%, MODN up 37%, NXGN up 7%, EVH up 2%,
MDRX up 1%, and CCSI up 1%.
• We expect value-based care and consumer disruption to remain
important trends, but we also think macro will continue to
dominate conversations in 2023, particularly around labor
shortages, hospital spending pressures, Life Sciences funding, and
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incentive fees are likely to remain under pressure in 2023, and incremental
recession risk could come from utilization (every 1% = 60bps of growth)
and reduced collections (patient self pay = 20% of collections). The fact
remains that while we have reduced our 2024E EBITDA by 10-15%, and
are assuming a 30% discount to forward organic growth to value the
company given the near-term headwinds, we still see upside from current
levels assuming 2024 improves. As such, we continue to rate the shares
Overweight, taking a more medium-term view with expectations for the
stock to remain under pressure in the near term. See herein for our
incremental model work on the name.
• Longer Term (9-12 months)
• Progyny remains our favorite long-term opportunity in our space, but we
acknowledge that unemployment fears are likely to weigh on the stock in
the near term. Taking a higher level view, we point to PGNY’s positioning
in a fertility market that is growing HSD annually and is ripe for
disruption, with substantial greenfield opportunity ahead given <50%
penetration today. Looking more from a bottom-up view, we point to
continued execution of new client growth, as PGNY has grown its
penetration of self-insured employers from 0.4% in 2018 to 3.5% in 2022,
and 4.4% in 2023 at an average of ~60 bps of penetration a year
accelerating to 88 bps of penetration in 2023. Extrapolating this to the
model, every 75bps of continued annual capture beyond 2023 would
equate to ~20% longer-term revenue growth for PGNY. Finally, we would
point to the recent strong selling season results with the company not yet
seeing any slowdown in demand despite employers starting to feel
pressure, noting the company embedded flat organic growth in 2023
member guidance vs. a historical 100-200k increase to account for
potential customer layoffs. While we acknowledge rising unemployment
could result in fewer covered lives and more difficulty selling a new
benefit, we would not expect it to impact short-term benefit utilization
given the time sensitive nature of the condition, and we would expect
continued strength in long-term demand due to the underlying societal
factors leading to higher utilization of Assisted Reproductive Technology.
• We continue to like Phreesia’s long-term white space for growth and
point to the recent expansion of the TAM to $10B as the company moves
into the payer space. More specific to the model, we are very encouraged
by 36% new logo growth TTM as demonstrative that the product is
resonating in the marketplace. Phreesia’s land and expand model will
benefit from this share capture over time, as these new customers mature
and grow their spend with the company, and we think this will drive
sustainable growth. That said, profitability remains a key focus for
investors, and we expect the stock to continue to move with the company's
continued execution on that front. Specifically, next year is set to improve
from this year’s low mark, and the company expects to reach profitability
in FY25.
• Digging into fundamentals: Who has the growth, and who will be pressured
by macro? We model an average 14% revenue growth across our coverage
universe in 2023, which compares with 13% in 2022, but there is a wide variation
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Anne E. Samuel North America Equity Research
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within that. Phreesia should see the most growth next year with our estimates
pointing to ~28% YoY revenue growth. Progyny should also grow ~28% next
year, and we expect similar growth from R1 RCM inclusive of Cloudmed (11%
on an organic basis). We expect Evolent to grow 25%+ YoY accounting for its
new partnerships, noting the recent NIA acquisition should contribute an
incremental 1,800bps+ of growth next year. There are several companies in our
space that should see low- to mid-teens top-line growth next year including
Definitive Healthcare (growing EBITDA at 15%), Veeva Systems (growing
EBITDA at 9%), and Health Equity (with accompanying 22% EBITDA growth).
Lagging the group, we see LSD-HSD top-line growth from PINC, IQV, HCAT,
MDRX, NXGN and CCSI. We expect Omnicell to see a 1.8% decline in revenue
for the year. See herein for company-specific model drivers and our extra model
work on EVH and RCM.
• What were clients focused on in 2022? Digging into readership & interaction
data. Taking a look back at what clients were focused on in 2022, we dug into
client interactions and notes with the highest readership. In terms of interactions,
we saw the highest volume on 1) PGNY, 2) EVH, 3) IQV, 4) HQY, 5) RCM, 6)
SGFY, 7) OMCL, 8) PHR, 9) HCAT, and 10) VEEV. Looking at readership, a
majority of the top read notes were recaps of conferences or earnings, but we
would call out our Back to School Roadmap and our VEEV deep dive as some
notable standalone notes. We have included herein links to our most read notes
as well as links to the notes we believe have shelf life, including our sector and
company deep dives & initiations.
All pricing as of December 13, 2022, unless otherwise indicated.
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Anne E. Samuel North America Equity Research
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Table Of Contents
2022 Exhibited Heightened Challenges Compared with
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Group Valuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Looking Back: Our Top Notes of 2022. . . . . . . . . . . . . . . . . . . . . . 9
Who Has the Growth and Profitability in 2023? . . . . . . . . . . . . . 11
Key Components of the 2023 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where We’ve Done Some Extra Math on the Models . . . . . . . . . . . . . . . . 14
M&A Was a Key Growth Driver in 2022. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
NT Macro Pressures in Our Coverage . . . . . . . . . . . . . . . . . . . . . 17
Labor Pressures Arose Prior to COVID and Remain a NT Headwind . . . . 17
The Potential Impact of Rising Unemployment on Benefits Providers . . . 20
Increased Hospital Spending Continues to Impact Margins . . . . . . . . . . . 21
A Decline in Life Sciences Funding Has Resulted in Belt-Tightening . . . . 22
Compiling Commentary: A Weakening Macro Is Tightening Belts Across
Healthcare, with Headwinds Expected to Be Sustained into 2023 . . . . . . . . . 23
LT Themes in Our Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rising Out-of-Pocket Costs Are Leading to Consumer-Focused
Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
An Increasing Prevalence of Value-Based Care Spurs Data & Analytics
Adoption in Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tech Enablement Is a Downstream Impact in the Shift to Value-Based
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Other Drivers of Data & Analytics Adoption . . . . . . . . . . . . . . . . . . . . . . . 32
Patent Cliffs & the Drug Development Pipeline . . . . . . . . . . . . . . . . . . . . . 34
The Fertility Industry Still Has Ample Whitespace for Growth . . . . . . . . . . 34
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Anne E. Samuel North America Equity Research
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Key catalysts that drove major stock reactions this year included R1 RCM’s
acquisition of Cloudmed in 1Q, MDRX’s sale of its Hospitals and Large Physician
Practices business in 1Q, EVH’s announcement of four new partnerships in 1Q, HQY’s
tailwind of rising rates and strong HSA growth, EVH’s acquisition of IPG in 2Q, EVH’s
4Q announcement of BHG no longer offering individual and family plan products or
Medicare Advantage products outside of California and Florida in 2023, RCM’s
implementation difficulties with two major partners in 3Q, and OMCL’s lowered NT
guidance due to hospital budget constraints in 3Q.
100
95
90
85 -16%
80
-20%
75
70
65
60
Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22
S&P 500 HCIT Index Coverage
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Anne E. Samuel North America Equity Research
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10% 5%
0%
-10%
-6%
-20% -16%
-20%
-30%
2018 2019 2020 2021 2022 YTD
HCIT Average SPX
On an individual stock basis, HQY, MODN, NXGN, EVH, MDRX, and CCSI
outperformed the SPX year to date, while in 2021 EVH, OMCL and MDRX
outperformed the market.
Figure 3: Healthcare Technology Individual Stock Performance, 2022 Figure 4: Healthcare Technology Individual Stock Performance, 2021
60% 80% 73%
37% 37% 60% 50%
40%
40% 28% 27%
19% 18% 17% 15%
20% 7% 20% 6%
2% 1% 1% HCIT Average = 5%
0% 0%
-20%
-20% -2% -9%
-40% -23%
-16% -16% -18% -23%
-40% HCIT Average = -20% -27% -31% -60% -37% -36%
-37% -55%
-60% -80%
-56% -57%
SPX
SGFY*
CNVY*
EVH
OMCL
PINC
RCM
PHR
HQY
MDRX
CERN
PGNY
CHNG
NXGN
HCAT
-80% -71% -72%
CCSI
DOCS
SPX
PHR
DH
MODN
OMCL
EVH
VEEV
MDRX
IQV
RCM
HCAT
HQY
NXGN
PGNY
PINC
Source: Bloomberg Finance L.P. Priced as of 12/13/22. Source: Bloomberg Finance L.P.
Group Valuation
The Healthcare Technology space currently trades at an average 4.0x EV/Sales on
2024E revenue growth of ~14%, equating to a 0.3x EV/Revenue/Growth multiple.
While some companies in our space are not yet profitable, on an EV/EBITDA basis, the
group trades at 15.0x 2024E EBITDA, or 0.9x EBITDA growth.
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Anne E. Samuel North America Equity Research
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anne.e.samuel@jpmorgan.com
6.0x
5.5x
5.0x
4.5x
4.0x
3.5x 4.0x
3.0x
Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22
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Anne E. Samuel North America Equity Research
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1. Our Takes from the Inaugural J.P. Morgan Value Based Care Summit
2. Back to School Roadmap: A Brief Summary of Top Themes & Ideas in Our Space
3. Veeva Systems : Digging Deeper: Room to Expand in a $13B TAM Growing MSD;
NT Macro Keeps Us Neutral
4. 2Q22 Preview: Focus Points for the Prints & Model Positioning
5. 3Q22 EPS Preview: Focus Points for the Prints, Model Positioning, and 2023
Building Blocks
6. Signify Health: CVS Health to Acquire SGFY for $8B, Our Initial Thoughts On the
Transaction
7. DOJ Suing to Block UNH’s Acquisition of CHNG; No Impact to Bullish UNH
Thesis or CHNG Fundamentals
8. 3Q Post Mortem; A Volatile Q With Hospital Exposure Pressuring Demand - Where
Do We Go From Here?
9. R1 RCM : Acquisition + $10B Contract + Labor Shortages Make RCM Attractive
Here, Move to OW from NR
10. Progyny : Roe v. Wade Overturned; Trigger States = 3% of Revenue but Watching
for Future Impact to Fertility
• Deep Dives:
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Anne E. Samuel North America Equity Research
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Using our log of client interactions, we compiled a list of our top 10 names with the
most interactions this year. We would note that both IQV and VEEV were picked up
midyear, and had we covered them for the full year, they would likely be higher.
1. Progyny (PGNY)
2. Evolent Health (EVH)
3. IQVIA (IQV)
4. Health Equity (HQY)
5. R1 RCM (RCM)
6. Signify Health (SGFY)
7. Omnicell (OMCL)
8. Phreesia (PHR)
9. Health Catalyst (HCAT)
10. Veeva Systems (VEEV)
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Anne E. Samuel North America Equity Research
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Top Growers in the Space: Phreesia should see the most growth next year with our
estimates pointing to ~28% YoY revenue growth. Progyny should also grow ~28% next
year, and we expect similar growth from R1 RCM inclusive of Cloudmed (11% on an
organic basis). We expect Evolent to grow 25%+ YoY accounting for its new
partnerships, noting the recent NIA acquisition should contribute an incremental
1,800bps+ of growth next year.
There are several companies in our space that should see low- to mid-teens top-line
growth next year including Definitive Healthcare (growing EBITDA at 15%), Veeva
Systems (growing EBITDA at 9%), and Health Equity (with accompanying 22%
EBITDA growth).
Lagging the group, we see LSD-HSD top-line growth from PINC, IQV, HCAT, MDRX,
NXGN and CCSI. We expect Omnicell to see a 1.8% decline in revenue for the year.
Top names on a combined profitability and revenue growth basis: On a “Rule of 40”
basis, CCSI ranks the highest in our group as a rule of 59 company in 2023, followed by
RCM as a rule of 54 (inclusive of Cloudmed), VEEV at 51, HQY at 47, PINC at 46,
PGNY at 45, and DH at 44. The rest of the companies in our coverage fall below the
“Rule of 40” with PHR and HCAT scoring the lowest at 8 and 9, respectively. On
average, the group is at 36 in terms of rule of 40.
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Anne E. Samuel North America Equity Research
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Anne E. Samuel North America Equity Research
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revenue growth for 2023. The company has also spoken to being ahead of schedule
for its 2022 cost-reduction program with cost-savings actions also coming in 2023.
• Health Equity expects FY24 revenue of $950-970M, which equates to 12-13% YoY
growth. This guide is based on a 2.25% average HSA cash yield, which is based on
mgmt’s view of 2024’s interest rate conditions. On the bottom line, mgmt. expects
EBITDA margins at 33-34% of revenue, which would result in ~240bps of leverage
from FY23 at the midpoint. Mgmt. stated that the FY24 guidance does not include
any additional acquisitions for FY23 or FY24. We’d also point to management
expectations for member interest rates to increase slightly (noting in our mgmt
follow-up the company spoke to ~5bps of increase).
• IQVIA has repeatably restated its 2025 targets calling for $20B of revenue, which
implies a 10-12% revenue CAGR through 2025 ex COVID & FX. In terms of 2023
specific commentary, IQV has spoken to accelerating its cost-reduction program
resulting in expectations of modest margin expansion in 2023. However, mgmt. also
noted continued inflation and labor pressures and higher interest expense of $560-
600M. Mgmt. has also noted plans to pay down debt with cash flow of ~$2B in
FY23 used for debt paydown, acquisitions, and share repurchases.
• Omnicell expects hospital budgetary constraints to continue through 2023.
Additionally, mgmt. expects the company’s semiconductor supply to last for a “good
portion of 2023.” We would note that the company recently announced a 9%
reduction in its workforce, which was a cost abatement measure, and reduces the
likelihood that op ex would have trended up from the fourth quarter based on the
recent pace of hiring.
• Progyny has spoken to expectations for 370 clients in 2023 and about 5.4M covered
lives, representing 27% and 17% growth, respectively. The company also has guided
flat organic growth from existing clients versus the historical 100-200K annual life
increase rate, which accounts for potential weakness in the labor market in the
upcoming year.
• R1 RCM guided to 10-15% below Street consensus for 2023 EBITDA, which
equates to ~$595M. Additionally, mgmt. has outlined a number of headwinds that
should persist beyond 3Q and into 4Q including customer implementation
difficulties, which should start to correct in 4Q (with associated costs to continue to
drag on EBITDA), elongated payer reimbursement turnaround times with
management investing to bolster capacity with expectations for continued impact
into 2023, and weaker utilization in 2023, which impacts NPR under management.
We also point out that 2023 outlook is embedding expectations for reduced
collections in the event of a recession, noting patient self-pay comprises ~20% of
collections.
• Veeva expects to meet its CY25 target of $3B in revenue run rate with a 35% EBIT
margin floor a year ahead in CY24. This includes ~$1.2B in Commercial Solutions
revenue and ~$1.8B in R&D Solutions revenue. Mgmt. also has noted headwinds
and tailwinds for next year, which include tailwinds such as positive momentum in
the R&D Solutions segment as VEEV is working with more and more of the top 20
across various solutions like CDMS as well as the Link opportunity in Commercial.
We would also note VEEV is beginning its price increase program next year, with
yearly increases being the lesser of 4% or CPI growth. Looking at headwinds for the
model, while the macro has not changed, mgmt. has noted it is factoring in increased
deal scrutiny, continued weakness in SMB, and FX headwinds. Further, mgmt. has
clarified the $60M revenue impact to subscription revenue as a result of VEEV’s
TFC actions will mostly impact R&D Solutions Subscription revenue in 1Q (60%).
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Anne E. Samuel North America Equity Research
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Finally, mgmt. has mentioned the revenue impact from the 10% reduction in sales
reps largely took place this year, but the revenue impact will flow through 2024.
• We see a clear path to more than 25%+ revenue growth next year. Following the
acquisition announcement of NIA, EVH guided for revenue growth to exceed 25%
in 2023 before NIA contribution (see our announcement recap note here). Our
bottom-up build for Evolent supports this and points to >25% revenue growth next
year, inclusive of 13 announced partnerships YTD. Putting the new partnerships into
our bottom-up build, we estimate new partner revenue of $130M in 2023, same-
store revenue of ~$81M (assumes mid-teens same-store revenue growth), and a
combined ~$207M from Vital Decisions & IPG equating to ~25% 2023 YoY
growth. For EBITDA, assuming Vital Decisions EBITDA margins of 20%, IPG
EBITDA margins of 18%, and EVH core margins of 7.3%, we estimate 8.6%
consolidated EBITDA margins for 2023 to $145M, a 30bp improvement to account
for contract maturation and scale.
• For the 2024 build, we are assuming 15% growth in EVH’s core business (in line
with LT targets), Vital Decisions growth of 40%, and IPG growth of 20%, which
sum to $1,946M in revenue, or 16% YoY growth. On EBITDA, taking the low end
of mgmt. commentary for a baseline of $150-200M in core EVH EBITDA in 2024,
and factoring in no margin expansion at Vital Decisions and IPG, we estimate
EBITDA of $197M, or 10.1% margins.
• Areas of conservatism in our build include: 1) We are using the low end of
mgmt’s target for $150-200M in 2024 EBITDA, which equates to 25% EBITDA
upside relative to our estimates, 2) no margin expansion in EVH’s acquired
businesses, and 3) 15% core EVH growth in 2024, which is a number the company
has recently exceeded.
• Looking at the NIA acquisition, assuming a full-year contribution in 2023 would
imply incremental NIA revenue of $250M at 20% EBITDA margins. This would
bring our pro forma revenue to $1,927M at 10% EBITDA margins, or $195M in
EBITDA. For 2024, assuming flat EBITDA margins and factoring in NIA reaching
$85M of run-rate EBITDA by YE24 (in line with mgmt. guidance) implies ~36%
revenue growth to $340M and ~$68M of NIA EBITDA. This would bring pro forma
EVH 2024 revenue to $2,286M in revenue with $265M in EBITDA, or 11.6%
EBITDA margins. We note we are not updating our estimates yet to reflect NIA as
the deal has not closed.
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anne.e.samuel@jpmorgan.com
R1RCM
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Anne E. Samuel North America Equity Research
(1-212) 622-4163 14 December 2022 JPMORGAN
anne.e.samuel@jpmorgan.com
Source: J.P. Morgan estimates, Indeed.com, American Hospital Association (AHA), Kaufman Hall’s The Current State of Hospital
Finances: Fall 2022 Update, Bloomberg Finance L.P.
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Anne E. Samuel North America Equity Research
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anne.e.samuel@jpmorgan.com
Table 7: Healthcare Occupations with Projected Supply Gaps through 2025 (as of 2017)
Occupation Growth New Job Openings by 2025 Expected Workforce gap by 2025
Home Health Aid 32% 423,200 -446,300
Nursing Assistant 16% 407,396 -95,000
Medical and Clinical Lab Technologists 13% 49,400 -58,700
Medical and Lab Technicians 18% 60,717 -40,000
Nurse Practitioners 30% 51,445 -29,400
Physicians and Surgeons, all other 16% 102,970 -11,000
Source: Mercer's US Healthcare External Labor Market Analysis (2017). Calculations by Mercer's Workforce Strategy & Analytics Practice.
When COVID surged in March 2020, employment numbers dropped to ~18.5M and just
recently rebalanced to pre-pandemic levels.
Figure 9: All Employees: Health Care and Social Assistance (in Thousands)
21,500
21,000
20,500
20,000
19,500
19,000
18,500
18,000
Jan-20
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Oct-22
Despite the normalization of employment levels, the number of job openings has
continually increased from COVID lows and the unemployment rate has normalized to
pre-pandemic levels, indicating a shortage of healthcare employees.
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Anne E. Samuel North America Equity Research
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anne.e.samuel@jpmorgan.com
Figure 10: Job Openings: Health Care and Social Assistance (in Thousands)
2,500
2,000
1,500
1,000
500
0
Feb-20
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Aug-21
Sep-21
Job Openings Pre-COVID Average
Source: BLS.
10.0%
8.0%
6.0%
4.0%
2.0%
0.0%
Jan-20
Feb-20
Jun-20
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Oct-21
Oct-22
Unemployment Pre-COVID Average
Source: BLS.
This shortage in the labor force is echoed by an increase in the number of quits in the
industry, which is a measure of 1) employees’ confidence in getting new jobs and 2)
employees' sentiment in staying in the industry, along with other factors that lead to
employees voluntarily leaving their jobs. When analyzing the quits rate in the Health
Care and Social Assistance space, we found the quits rate has remained elevated above
the pre-COVID average since March of 2021.
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3.0%
2.5%
2.0%
1.5%
1.0%
0.5%
0.0% Mar-20
May-20
Feb-21
May-21
Feb-22
Mar-22
May-22
Feb-20
Mar-21
Apr-20
Oct-20
Jul-20
Nov-20
Dec-20
Apr-21
Oct-21
Oct-22
Jul-21
Nov-21
Dec-21
Apr-22
Jul-22
Jan-20
Jun-20
Jan-21
Jun-21
Jan-22
Jun-22
Aug-20
Sep-20
Aug-21
Sep-21
Aug-22
Sep-22
Quits Pre-COVID Average
Source: BLS.
To frame the labor issue hospitals are currently facing, which is placing outsized focus
on workforce management above all else, we point to Indeed.com jobs posting data that
highlight nursing job postings are 67% above pre-pandemic levels while physician and
surgeon job postings are 91% above vs. the US aggregate average of 52%.
100
80
60
40
20
-20
-40
-60
Source: Indeed.com.
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Despite recent trends, current projections show the unemployment rate rising to ~4.4%
next year, and Fed commentary has echoed this, with Fed Chair Powell saying in a
September press conference, “The labor market continues to be out of balance” and
“FOMC participants expect supply and demand conditions in the labor market to come
into better balance over time.”
14.0%
12.0%
10.0%
8.0%
6.0%
4.0%
2.0%
0.0%
Source: BLS.
Should the US enter into a recession in 2023, we expect the unemployment rate to rise,
which could result in reduced HSA account growth for HQY as employers cut
headcounts and reduce hiring. Additionally, PGNY would likely be negatively impacted
by a rise in unemployment as the company's utilization depends on the number of
employees its customers have, and less competition for employees could slow benefit
adoption. While no impact is seen to date, we will continue to monitor these trends.
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Figure 15: Job Postings for Travel Nurses Figure 16: Hospital Personnel Expenses per Admission Compared to
Pre-Pandemic Averages
31,309 50%
40%
30%
14,328 20%
10%
0%
-10%
As labor expenses rapidly increase, revenues are lagging behind, negatively impacting
margins. According to Kaufman Hall’s Fall 2022 Update for The Current State of
Hospital Finances, US hospitals are projected to see operating margins of about -40%
for 2022 relative to 2019. As hospitals continue to see slower revenue growth relative to
expenses due to increasing labor costs, we expect continued headwinds in our
Healthcare Technology space.
-4%
-25%
-37%
-102%
Source: Kaufman Hall’s The Current State of Hospital Finances: Fall 2022 Update.
The drop in the number of US Biopharma IPOs is a key indicator of reduced funding
and investments across the Life Sciences space. In 2021 there were 86 $25M+
Biopharma IPOs compared with only 8 YTD. As Life Sciences companies continue to
see reduced levels of funding and place additional scrutiny on their investments, we
expect Healthcare Technology companies that sell into this end-market to experience
continued headwinds.
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25
20
10
2 3 2 1
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• “We are anticipating some minor delays in the timing of deliveries caused by
this macro disruption and specifically by the bottlenecks that are created by
staff shortages at certain sites and that are delaying the execution of our
deliveries.”
• “I’m looking at every number possible. On the demand side, we see no change.
It’s widespread, large pharma, EBP. We’ve been saying this for the... from the
beginning of the year. You guys are not believing us, but the numbers are
showing – and I guess everyone else is coming to the story as well.”
• Definitive Healthcare 3Q Macro Commentary from the 11-3-22 Call:
• “Building on the trend we saw last quarter, deal cycles continued to elongate as
customers implemented more stringent approval processes or pushed-out final
decisions to later periods. And while in Q2, we saw this behavior primarily
among new customers, in Q3 this trend expanded to also include upsells to
existing customers.”
• “We saw this trend more often with our life science prospects and customers
and our provider prospects and customers.”
• “The economic environment, including its effect on our health system customers,
shifted rapidly toward the end of third quarter. This has caused many health
systems to implement capital budget freezes and additional budget approval
processes, which is resulting in elongated sales cycles.”
• “At the same time, ongoing health system labor constraints have continued to
increase, which has resulted in a higher-than-typical number of customers
requesting to temporarily defer point-of-care implementations.”
• “No, we are not reaffirming the 2025 framework, but we remain committed to
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• “With inflation approaching a 40-year high, it’s more important than ever for
risk-bearing healthcare entities to identify ways to deliver high-quality care as
efficiently as possible.”
• NextGen Healthcare 3Q Macro Commentary from the 10-25-22 Call:
• “When we talk to hospitals… it does seem like they are pulling back on their
capital spend because their OpEx has increased so much.”
• “The average physician office where there hasn’t really been any change in
the CapEx, they’re still in the same office, and in fact they’re seeing volumes
increase. And for us, those staffing shortages can be a tailwind for our
managed services business.”
Hospital Commentary
Overall, hospital commentary has reflected the weakness we see in Healthcare
Technology. Our key takeaways from 3Q hospital commentary are 1) labor constraints
are reducing capacity, which lowers utilization, 2) hospitals have a keen focus on
navigating these issues first, which can coincide with longer sales cycles for our
coverage, 3) there is some positive commentary on normalization into 2023, but it is too
early to gauge, and 4) while this is a small sample, we expect these headwinds are
present in aggregate with varying degrees of impact.
• “Our capacity constraints in the third quarter were real… in the quarter, we
declined in many instances because we weren’t able to accommodate the
patients, approximately 1% to 1.5% of our total admissions, simply because of
capacity constraints.”
• “Our salary, wages and benefit costs per hour were flat with the second quarter.
That was partially due to a 20% reduction in contract expenses…. That’s the
first quarter in a while where we’ve seen stabilization in our labor costs per
hour.”
• “Non-COVID admissions increased 6.9% in the quarter as compared to the
prior year and were up 2.7% year-to-date.”
• “Contract labor as a percent of SWB, it was about 7.2% for the quarter.”
• Tenet Healthcare 3Q Macro Commentary from the 10-21-22 Call:
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• “Impacts on the top line, including the lower admissions and acuity, along with
elevated contract labor and wage inflation, continued to affect our EBITDA
performance.”
• “Sequentially, we saw improvements in admissions, adjusted admissions and
ER visits. We also improved length of stay, reduced contract labor expense.”
• “CapEx was $284 million compared to $334 million in 2021. We effectively
adjusted our capital expenditures without materially slowing down our growth
opportunities.”
• “We think that there’s a theory that as most people try to get healthcare in
before the end of the year, before their co-pays and deductibles reset, we think
the kind of economic environment will actually add to that pressure this year
for people to think about getting their healthcare in before the end of the year.”
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Inflation Commentary
Inflation in terms of wages and other costs remains a pressure point in our space, with
many factoring it into 2023 budgeting. That said, we did see some signs of early relief,
with IQV citing attrition moving down from record levels and OMCL revising down its
2022 inflationary headwind.
• “We’re looking at next year and the following year and thinking about worst-
case scenario, if you’re having to do 8% (wage) increases each of the next two
years, what kinds of adjustments do we need to make in the business to be sure
we hit our – both our growth and profitability goals.”
• IQVIA 3Q Company-Specific Inflation Commentary from the 10-26-22 Call:
• “We have been dealing with operational challenges caused by the global macro
environment, including wage inflation, high levels of attrition, obviously, the
ongoing Russia-Ukraine disruptions, reoccurring China lockdowns that are still
going on. And perhaps that’s a newer development, some staff shortages at
certain investigator sites.”
• “The levels of attrition reached record highs. I mean, you’re talking about
almost 20% sometime in the first part of the year. But we have seen those levels
of attrition come down and stabilized. Now, they’re still very high. It’s now
more in the 16%, 17% type of range and is stabilized there.”
• Premier Inc. 3Q Company-Specific Inflation Commentary from the 11-1-22
Call:
• “We are making incremental investments across the business to drive our
anticipated growth, particularly in our adjacent markets businesses, and to
recruit and retain talent in what continues to be a challenging labor market.”
• Omnicell 3Q Company-Specific Inflation Commentary from the 11-2-22 Call:
Although a NT concern for our space, J.P. Morgan’s Economic Research team forecasts
a decline in inflation in 2023 as the labor market cools. The team expects Core PCE to
drop to 4.0% by 4Q22, then to 2.2% in 4Q23. For more details, see J.P. Morgan’s 2023
US Economic Outlook here.
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4.50%
4.00%
3.10% 3.10%
2.80%
2.20%
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10% 6%
4% 5%
3%
5%
0%
Large Firms
Due to the rise in HDHPs, out-of-pocket (OOP) costs are increasing for consumers to an
estimated national average of $1,366 per capita in 2023, or over 8% of annual household
expenditures. Looking ahead, OOP costs are expected to rise ahead of the Fed’s target
2% inflation rate into 2030, which should place further cost burdens of healthcare onto
consumers.
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Figure 21: Per Capita Out-of-Pocket Healthcare Expenditures, 2012- Figure 22: Healthcare as a % of Annual Household Expenditures
2028E
$3,000 30.0% 10.0%
9.0% 8.2% 8.1% 8.2% 8.4% 8.1%
20.0% 8.0% 7.8% 8.0%
$2,500 5.7% 8.0%
3.2% 4.0% 4.4% 4.8% 4.3% 3.9% 10.0% 6.9% 7.1%
$2,000 -4.1% 7.0%
0.0% 6.0%
$1,366 $1,425 $1,480
$1,500 $1,184 $1,231 $1,181 $1,233 $1,303 -10.0% 5.0%
-20.0% 4.0%
$1,000 3.0%
-30.0%
$500 2.0%
-40.0% 1.0%
$0 -50.0% 0.0%
As more costs are shifted to the households, this forces consumers to be more selective
in where they choose to receive care to maximize dollars spent. As a result, healthcare
providers and other healthcare stakeholders are working to create a consumer-friendly
experience with tech innovations such as telehealth and online appointment making.
Moving forward, we expect the consumerization of healthcare will continue to drive
tech adoption in the healthcare industry and serve as a tailwind to our Healthcare
Technology coverage.
The key companies we would highlight that are most exposed to this trend would be
Health Equity, R1 RCM, Doximity, Phreesia, Progyny, IQVIA, and Veeva.
Despite the focus on value-based care, the predominant payment model is still FFS.
According to HCP-LAN, in 2021 40% of US healthcare payments were tied to
alternative payment models (APMs), up from 36% in 2018. We would expect this
percentage to increase as CMS emphasizes the need for a value-based system and as
commercial payers look to transition.
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Two-Sided Risk
APMs, 20% FFS with No
Link to Quality
One-Sided Risk & Value, 41%
APMs, 20%
FFS Linked to
Value, 20%
Source: HCP-LAN.
We bucket companies that enable value-based care in our coverage into three groups:
pure plays & risk takers (Evolent, Signify), tech and analytics enablers (Health
Catalyst, Premier, Definitive Healthcare, IQVIA, R1 RCM, Consensus Cloud
Solutions), and data collectors (EMR Vendors Allscripts, NextGen Healthcare).
Data capture is the first step in this process, and the digitization of health records was
foundational in the ability to shift to a value-based payment method. This resulted in an
unprecedented rise in data, necessitating solutions to utilize data and identify insights to
improve outcomes and reduce costs. Despite the influx of data, healthcare companies
have struggled with adoption of value-based care since they lack the IT resources to
handle the data and the interoperability to properly coordinate care and results.
Healthcare Technology companies and the analytics and infrastructure they provide are
instrumental in helping healthcare organizations overcome this.
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Case Study: Data & Analytics in Life Sciences Sales & Marketing
As a result of COVID, providers have reduced the number of in-person meetings they
are willing to take, which increases the importance of each interaction between a
salesperson and a prospect. According to Veeva, there is now a 70/30 split between in-
person and virtual engagement with providers, with 75% of providers wanting to keep
or increase digital interactions with reps. As a result, sales organizations are focusing on
refining and improving each interaction with data & analytics to ensure each in-person
meeting is effective, while also building out omnichannel marketing strategies to meet
the market demand.
Further, the shift to Outpatient Care is creating a complex web of healthcare centers as
more facilities are being introduced into a health system. As a result, understanding a
healthcare provider’s internal network is an increasingly complex task, which makes
selling difficult since sales teams struggle to identify key decision makers and to size the
selling ecosystem. This is increasing demand for contact information solutions, as
libraries of contact information coupled with data & analytic capabilities allow reps to
contact the right people and create data-informed sales pitches.
For background, Inpatient Care is often referred to as being admitted into a hospital or
similar facility at which one can/will stay overnight. Examples of Inpatient Care include
hospitalization overnight from a surgery, recovery from a serious health issue such as a
hip fracture for which one would stay the night(s), and staying overnight after
childbirth. Outpatient Care is also referred to as Ambulatory Care. Examples of
Outpatient Care are primary care, having blood drawn, and checkup-related procedures.
Since Outpatient Care does not require one to stay overnight, it is typically less
complex, requires less intervention, and is often less expensive than Inpatient Care. As a
result, healthcare has been shifting to Outpatient Centers when possible as a key pillar in
the shift to value-based care.
The key companies we would highlight that are most exposed to this trend would be
Definitive Healthcare, Veeva, and Doximity.
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Since DCTs optimize relationships with local labs, providers, and patients by
establishing a virtual network, they in turn accelerate recruitment timelines and improve
diversity in participants, both of which enhance the trials’ data integrity and the patient
experience as travel time is cut down and interactions are faster digitally, with experts
citing travel logistics as a key reason patients drop out of trials. With that, the shift to
trials with DCT components is not going away as COVID subsides as many have
realized the benefits. To quantify this, Science 37, a decentralized trials company, found
in a 2022 survey that hybrid/fully decentralized trials are expected to be used by 69% of
organizations that participate in clinical trials in 2022, up from 51% in the year prior.
Figure 25: Expected and Past DCT Adoption in Clinical Trials Figure 26: Expected Use of DCT Tools in the NTM
The cornerstone of DCTs is tech integration and adoption as they enable virtual
interactions and at-home components of a trial. As a result, the demand for solutions
that enable DCTs is rising, and companies with DCT solutions should see long-term
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tailwinds as the clinical trial industry evolves out of COVID. With that, we expect the
increasing prevalence of DCTs to remain a key theme in our space driving tech
adoption.
The key companies we would highlight that are most exposed to this trend would be
IQVIA and Veeva, as both offer DCT solutions.
59
53
48 50
45 46
39 41
30 31
26 27
22 24 22
21
18
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Source: FDA.
We believe it is prudent to monitor clinical trials and drug approvals for a read into the
drug development cycle as this should impact marketing, development, and tech spend
longer term. For example, IQV cited exposure to this on its 2Q22 earnings call, with
CEO Bousbib saying “The pharma commercial business is largely driven by the net of
new approvals versus patent loss of exclusivity.”
Names we would call out in our coverage with exposure to drug development trends
would be Veeva, Doximity, Definitive Healthcare, Model N, Allscripts, and Phreesia.
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reached 10%) in 2009, ART (Assisted Reproductive Technology) cycles remained fairly
steady and rebounded quickly. Specifically, average growth in ART cycles over 2005-08
was 3.7%, slowing to -0.50bps in 2009/2010, and returning to 3.2% growth in 2011.
Since that time, cycles have averaged 9% growth, with 2020 seeing a -1% decline due to
COVID (noting the 2021 numbers have not yet been reported). We would expect the
rate of forward growth to continue similarly to the last 10 years’ levels going forward.
We would note that Progyny is the only publicly traded fertility benefits company.
In 2019, the median age at which women gave birth rose to 30 from 27 in 1990. Note
that 2016 was the first year that more babies were born to women aged 30-34 than to
women 25-29. As a woman’s fertility diminishes with age, the need for Assisted
Reproductive Technology increases, with SART finding in 2020 the national live birth
rate drops to 20% at ages 38-40 from 32% at ages 35-37.
45%
32%
20%
10%
3%
Source: SART.
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Larger businesses are more likely to have self-insured health insurance, with the Kaiser
Family Foundation finding in a 2020 study that 84% of employees at employers with
over 200 workers are covered in self-insured plans. Given this, we used the number of
employers with over 1,000 employees as a proxy for the market size of fertility benefit
clients (in line with PGNY’s market sizing methods) and found the number of self-
insured employers is growing ~1.5% yearly since 2017. We expect this growth to
continue beyond 2020 at a growth rate in line with historical averages.
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Evaluations 73%
58%
IVF 42%
27%
IUI 38%
28%
No Coverage 23%
39%
Source: Mercer.
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Companies Discussed in This Report (all prices in this report as of market close on 13 December 2022)
Benefitfocus(BNFT/$10.40/N), Signify Health(SGFY/$28.35/N)
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Coverage Universe: Samuel, Anne E: Allscripts (MDRX), Benefitfocus (BNFT), Consensus Cloud Solutions (CCSI), Definitive Healthcare
(DH), Doximity (DOCS), Evolent Health (EVH), Health Catalyst (HCAT), HealthEquity (HQY), IQVIA Holdings Inc (IQV), Model N
(MODN), NextGen Healthcare, Inc. (NXGN), Omnicell (OMCL), Phreesia (PHR), Premier, Inc. (PINC), Progyny (PGNY), R1 RCM (RCM),
Signify Health (SGFY), Veeva Systems (VEEV)
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Completed 13 Dec 2022 11:37 PM EST Disseminated 14 Dec 2022 12:15 AM EST
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