DECISION SUPPORT SYSTEM (DSS)

Decision-making becomes easier with the help of a DSS which uses

data,

knowledge, communication technologies, and models to assist the

decision-makers of a

company. A DSS may use Al to present detailed information to

senior employees or

executives. Data such as assets, legacy and relational data sources,

comparative data

figures, projected figures, consequences of alternative decisions, and

so on are the ones

usually retrieved and presented by a DSS. There are different types

of DSSs and are

categorized as such:
1. Communication-driven DSS

Focusing on the internal aspect of a company, a communication-

driven DSS

provides a platform for people to meet and/or collaborate. This type

of system

makes use of the Internet or client/server links such as messaging

software and

online meeting systems.

2. Data-driven DSS

This type of DSS is used for seeking answers from a given database.

Managers,

staff, and suppliers use the Internet, a main frame system