Invoice

Invoice Number: 2021024242206

Invoice & Tax Date: 19 February 2021
Customer Reference: IT318930
Telephone No: 01217862693

Invoice To: Mr Aminu Shiedu

We’re here to help
60 Audley Road
Birmingham
Tel: +44 (0)333 210 4290
West Midlands
Monday to Friday: 9am - 7pm
B33 9DY
Saturday: 9am - 5.30pm
E: customercare@italktelecom.co.uk

Invoice
Customer Reference: IT318930
Call Charges for 13 January 2021 - 12 February 2021

Other Charges

Product Date Charge

unlimited broadband inc line rental 12/02/2021 - 11/03/2021 £ 16.66
Other - Caller Display 01/02/2021 - 28/02/2021 £ 0.00
Other - Caller Display 12/01/2021 - 31/01/2021 £ 0.00
£ 16.66
Total Charges

Total Charges £ 16.66

Value Added Tax at 20.0% £ 3.33

Grand Total £ 19.99

Payment Terms: 14 days from invoice date

Payment Method: Where we have a valid direct debit in place payment
will be collected on or after 14 days from the invoice
date. For alternative payment methods please
contact Customer Care on 0333 210 4290
Account Enquiries: Please contact Customer Care on 0333 210 4290

Contact Address: 6 Gemini Business Centre, 136/140 Old Shoreham Road, Hove, East Sussex BN3 7BD
Registered Address: italk Affiliate Telecommunications Ltd, 44 Springfield Road, Horsham, East Sussex RH12 2PD
Company Registration Number: 06403147 VAT No: GB 976 8545 52
Useful Contact Details

By Telephone: 0333 210 4290

By email: customercare@italktelecom.co.uk

Fax: 0845 899 2461

Our Website: www.italktelecom.co.uk

Understanding your Bill

On our itemised call list you will notice that all numbers will start with a prefix. All UK calls will have 0044 in
front of the number on your itemised bill. If you do call International numbers, then a different 4 digit
number will be on the front, depending on where you are calling. If you need to see what number you have
called then you need to remove the first 4 digits i.e. the 0044 from the start of your number and replace
with a 0.

Online Billing:

If you no longer need your bills posted to you, you can simply opt for online billing. Please contact
Customer Care using the above contact details, so that a member of the team can amend your
preferences.

If you have a concern about your account:

Most issues we can resolve with you by telephone email or letter. If you have a complaint then you will
need to contact us first. You will be asked to follow our Complaints Code of Practice, which can be found
on our website www.italktelecom.co.uk. We will always try our best to resolve this with you but if we cannot
after 8 weeks of you first raising this with us, then you are entitled to see an independent resolution service
CISAS on 020 7520 3827

Contact Address: 6 Gemini Business Centre, 136/140 Old Shoreham Road, Hove, East Sussex BN3 7BD
Registered Address: italk Affiliate Telecommunications Ltd, 44 Springfield Road, Horsham, East Sussex RH12 2PD
Company Registration Number: 06403147 VAT No: GB 976 8545 52