CAP1000

CherryPicker® Application Platform
CAP-1000
Hardware Guide
v4.0
Document Title: CAP-1000 Hardware Guide v4.0
Part No. 365-095-19296 x.3
Publication Date: 3/2015
ARRIS Trademarks, Copyright, and Other Proprietary Information

©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any
means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission
from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content
from time to time without obligation on the part of ARRIS to provide notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the
product(s) described in this manual at any time.
The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change
without notice.
LINUX
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU
General Public License is intended to guarantee your freedom to share and change free software--to make sure the
software is free for all its users. This General Public License applies to most of the Free Software Foundation's software
and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by
the GNU Library General Public License instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make
sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you
receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs;
and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny
you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you
distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the
rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them
these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal
permission to copy, distribute and/or modify the software.
Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for
this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they
have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributes of a
free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have
made it clear that any patent must be licensed for everyone's free use or not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
ii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

GNU GENERAL PUBLIC LICENSE
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work,
and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a
work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The
act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a
work based on the Program (independent of having been made by running the Program). Whether that is true depends on
what the Program does.
1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided
that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty;
keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy,
and you may at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and
copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these
conditions:
a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any
change.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program
or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
c) If the modified program normally reads commands interactively when run, you must cause it, when started running for
such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright
notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute
the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself
is interactive but does not normally print such an announcement, your work based on the Program is not required to print
an announcement.)
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the
Program, and can be reasonably considered independent and separate works in themselves, then this License, and its
terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same
sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this
License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of
who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent
is to exercise the right to control the distribution of derivative or collective works based on the Program.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the
Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form
under the terms of Sections 1 and 2 above provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the
terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your
cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to
be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative
is allowed only for non-commercial distribution and only if you received the program in object code or executable form with
such an offer, in accord with Subsection b above.)
CAP-1000 Hardware Guide v4.0 iii

The source code for a work means the preferred form of the work for making modifications to it. For an executable work,
complete source code means all the source code for all modules it contains, plus any associated interface definition files,
plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source
code distributed need not include anything that is normally distributed (in either source or binary form) with the major
components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component
itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a
designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the
source code, even though third parties are not compelled to copy the source along with the object code.
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any
attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights
under this License.
However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so
long as such parties remain in full compliance.
5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to
modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this
License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your
acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or
works based on it.
6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a
license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may
not impose any further restrictions on the recipients' exercise of the rights granted herein.You are not responsible for
enforcing compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent
issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of
this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy
simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not
distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by
all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License
would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable
under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to
apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity
of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system,
which is implemented by public license practices. Many people have made generous contributions to the wide range of
software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to
decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This
section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted
interfaces, the original copyright holder who places the Program under this License may add an explicit geographical
distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus
excluded. In such case, this License incorporates the limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time.
Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or
concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License
which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or
of any later version published by the Free Software Foundation. If the Program does not specify a version number of this
License, you may choose any version ever published by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write
to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free
Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving
the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.
iv Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM,
TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME
THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT
HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED
ABOVE, BE LIABLE TO YOU FOR DAMAGES,INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT
NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY OU OR
THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH
HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CAP-1000 Hardware Guide v4.0 v

Caution
These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical shock, do not perform
any servicing other than that contained in the Installation and Troubleshooting Instructions unless you are qualified to do
so. Refer all servicing to qualified service personnel.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
THE APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH
LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS.
CAUTION: TO PREVENT ELECTRICAL SHOCK, IF THIS UNIT IS PROVIDED WITH A POLARIZED PLUG, DO NOT
CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE PLUG CAN
BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.
CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER CABLES.
EQUIPMENT MUST BE CONNECTED TO PROTECTIVE EARTH.
vi Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

THIS EQUIPMENT HAS BEEN DESIGNED FOR CONNECTION TO AN IT POWER DISTRIBUTION SYSTEM WHEN
POWERED BY AC.
THIS DEVICE WHEN POWERED BY DC MUST BE PROTECTED BY A LISTED BRANCH CIRCUIT PROTECTOR
RATED MAXIMUM 25 A.
It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is
to avoid damaging the equipment by local lightning strikes and other electrical surges.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the Installation Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his/her own expense. Any changes or modifications not expressly approved by
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. could void the user’s authority to operate this equipment
under the rules and regulations of the FCC.
CAUTION: The power supply plug is intended to serve as a power disconnect device. The socket shall be installed near the
equipment and shall be easily accessible.
CANADIAN COMPLIANCE
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
FDA COMPLIANCE
Class I Laser Product. Complies with 21 CFR 1040.10 and 1040.11.
IEC COMPLIANCE
This product meets the IEC 60825-1 requirements for a CLASS 1 LASER PRODUCT.
International Declaration of Conformity
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
3871 Lakefield Drive
Suwanee, GA 30024, U.S.A.
declare under our sole responsibility that the CAP-1000 to which this declaration relates is in conformity with one or more
of the following standards:
EMC Standards
EN 55022 EN 55024 CISPR 22 CISPR 24 FCC Class A
Safety Standards
UL60950
following the provisions of the Directive(s) of the Council of the European Union:
EMC Directive 2004/108/EC Low Voltage Directive (LVD) 2006/95/EC
Restriction of Hazardous Substances Directive Waste Electrical and Electronic Equipment (WEEE)
2011/65/EU Directive 2002/96/EC
CAP-1000 Hardware Guide v4.0 vii

CAP-1000 Series CMM TTT Chart
The Toxic and Hazardous Substance disclosure table and Environmentally Friendly Use Period (EFUP) Logo are
provided in accordance with Section 5&6 of the People’s Republic of China’s “Electronic Industry Marking Standard
for Control of Pollution Caused by Electronic Information Products”. The Toxic and Hazardous Substance disclosure
table and EFUP Logo cover all electronic information products (EIP) supplied by Copyright ARRIS Enterprises, Inc.
2015. All Rights Reserved.
All parts named in this table with an “X” are in compliance with the European Union’s RoHS Legislation – “Directive
2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain
hazardous substances in electrical and electronic equipment.”
Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of the product with residential or
commercial waste.
Recycling your ARRIS Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or
regions, such as the European Union, have set up systems to collect and recycle electrical and
electronic waste items. Contact your local authorities for information about practices established for
your region. If collection systems are not available, call ARRIS Customer Service for assistance.
viii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

Contents
ABOUT THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
CHAPTER 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CHAPTER 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Input Output Adapter (IOA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
IOA LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Replacing the IO Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
License Guard and Data Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Constraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing the License Guard and Data Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ethernet Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electrical Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Optical Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Digital Signal Processor (DSP) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
DSP Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Debug Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Replacing the DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Fan Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CAP-1000 Hardware Guide v4.0 ix

Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacing the AC Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting the AC Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing the DC Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting the DC Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ground Wire Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Video Input/Output (VIO) Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
VIO Card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
VIO Card Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Replacing the VIO Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CHAPTER 3 Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rebooting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Changing the Root Linux Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting to the CAP-1000 using Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting to the CAP-1000 using HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Diagnostics Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
APPENDIX A Wichtige Informationen für CAP-1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sicherheitsvorschriften und Vorsichtsmaßnahmen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Stromversorgung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sicherheitsanforderungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Warnung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hinweise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
European Union Manufacturer/Importer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
x Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

About This Guide
Purpose
The CAP-1000 Hardware Guide v4.0 explains how to install the CAP-1000 hardware.
Audience
This guide is intended for service providers, field engineers, and personnel who understand
concepts and equipment used in headend environments.
Related Documents
The following documents provide additional information on the CAP-1000:
• CAP-1000 Configuration Command Reference Guide
• CAP-1000 Error Code Reference Guide
• CAP-1000 Release Notes
• CAP-1000 SNMP MIB Reference Guide
• CAP-1000 Software Guide
• CAP-1000 XML Protocol Reference Guide
CAP-1000 Hardware Guide v4.0 xi

Getting Help
Getting Help
Help with your product is available online and by phone.
Find technical documentation in the CustomerCare 360 Documentation Center
(http://www.arris.com/cc360).
Get release updates and download software from DigitalCM (digitalcm.arris.com).
The ARRIS Training Learning Portal provides self-paced product training and course
descriptions of instructor-led training classes at http://www.arris.com/support/training. In many
cases training can be given at your location.
The Technical Assistance Center (TAC) provides assistance 24 hours a day, 7 days a week. To
open a case, use one of these contact methods:
Customers in North American should call the TAC at 888-944-HELP (888-944-4357).
Customers outside North America should call the TAC at 215-323-2345.
For Spanish language support, call 215-323-2346.
Contact the TAC by e-mail at Tac.Helpdesk@arris.com.
xii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

CHAPTER 1
Introduction
This chapter introduces the CAP-1000 hardware and covers the following topics:
• Overview
• Components
• Specifications
• Safety and Precautions
Overview
The CAP-1000 is an IP-centric MPEG-2/MPEG-4 digital stream processor capable of high-quality
rate shaping, splicing, and multiplexing. It features field-replaceable processing modules, dual hot-
swappable power supplies, and fan trays, all in a single 1 RU chassis. The CAP-1000 is a highly-
programmable device that supports evolving technical standards and emerging application needs
through simple software upgrades.
CAP-1000
CAP-1000 Hardware Guide v4.0 1

Chapter 1 Introduction Inventory
Inventory
Unpack the CAP-1000 chassis and familiarize yourself with the components included in the
shipping box.
Basic Package
• CAP-1000 chassis containing the following:
• 10-Gigabit Ethernet Input Output Adapter
• DSP module
• Filter assembly
• Cooling system (consisting of two fan trays)
• Two AC or DC power modules
• License Guard
• Formatted Data Flash
• One US power cord per AC power module (International power cords are shipped as needed)
• Shielded RJ-45 Ethernet cable
• Debug serial cable (4P4C modular plug to DB9F)
• Mounting kit (two rear support brackets)
• CAP-1000 Software License Agreement
Additional Components
The following components can be ordered separately:
• Video Input Output cards (maximum of two per chassis)
Components
The following illustration shows the main components of the CAP-1000.
2 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

Components
A4LED A5LED ALED

FT 1 A1 A2 A3 A4 A5 A6 A7 A FT 2 FLTR
FT1LED FT2LED
VIO 1 B1 P0 1 P0 2 PM2LED B2 B
BLED
1 2 3 4
1 2 3 4
VIO 2 PM1LED GT AC 1 AC 2
CAP-1000 Components
Table 1-1describes the CAP-1000 components.
Table 1-1 CAP-1000 Components
Name Description
A Input Output Adapter
ALED Input Output Adapter LEDs
A1 Reserved for future use. Not active. General Purpose

Input/Output port (Micro-D)
A2 License Guard
A3 Data Flash
A4 Ethernet port 1-2 (10-Gigabit SFP+)
A4LED Ethernet port 1-2 LEDs
A5 Ethernet port 3-4 (10-Gigabit SFP+)
A5LED Ethernet port 3-4 LEDs
A6 Ethernet port 5-8 (1-Gigabit SFP)
A7 Ethernet ports 9-10 (electrical/RJ45)
B Digital Signal Processor module
BLED Digital Signal Processor LEDs
B1 Debug Serial port
B2 Ethernet port 1-2 (electrical/RJ45)

Chapter 1 Introduction Specifications
Table 1-1 CAP-1000 Components (continued)
FT1 Fan tray (1)
FT1LED Fan tray (1) LED
FT2 Fan tray (2)
FT2LED Fan tray (2) LED
FLTR Filter assembly
VIO 1 Video Input Output card (1)
VIO 2 Video Input Output card (2)
PM 1 Power module (1) (DC version shown)
PM-1LED Power module (1) LEDs
PM 2 Power module (2) (AC version shown)
PM-2LED Power module (2) LEDs
GT Ground terminals
AC1 AC power receptacle (1)
AC2 AC power receptacle (2)
Specifications
Video
• MPEG-2 SD and HD streams
• MPEG-4/AVC, Main and High Profile (up to Level 4)
• HD: 1080i x 1920/1440, 30fps
• HD: 720p x 1280, 60fps
• NTSC: 480i x 544/528/480/352, 29.97fps
• PAL: 625i x 544/528/480/352, 25fps
Audio
• Dolby Digital (AC-3) and Dolby Digital Plus (Enhanced AC-3)
• MPEG-2/AAC Layer I and II
• High-Efficiency Advanced Audio Coding (HE-AAC)

Specifications
Control Console
• Browser-based CherryPicker Element Manager
• SNMP Support
• 4P4C serial console maintenance port
• RJ-45 Gigabit Ethernet port 1/9 and 2/1 for initial IP configuration
Input/Output Specifications
Table 1-2 Input/Output Specifications
Interface Formats ASI-BNC female (75 Ohms) MPEG-2 TS

Gigabit Ethernet Electrical 10/100/1000 Base-T
1-Gigabit Ethernet on Small Form Factor Pluggable (SFP) cage
10-Gigabit Ethernet on SFP+ cage
Input Data Rate per Port ASI –200 Mbps max
Output Data Rate per Port ASI –200 Mbps max
Debug Serial Port 4P4C Modular jack
Debug Ethernet Port RJ-45
Management Port 2/1 port for initial IP configuration
GPIO Port Reserved for future use. Not active.

15-pin Micro-D
Inputs—Ground to activate
Output—Pull to 12VDC max, 33mA max
Electrical / Mechanical Specifications

Table 1-3 CAP-1000 Electrical/Mechanical Specifications
Form Factor 1RU (1.75”) 19” rack mountable
Weight 31 lb.
AC Input Voltage 100 - 240 VAC, 50-60 Hz
DC Input Voltage -36 to -72 VDC
Power Consumption 3.5 Amps max, 350 W max
Operating Temperature 0 to +50° C
Side Cooling Right to Left
Humidity 5-95% non-condensing

Chapter 1 Introduction Safety and Precautions
Table 1-3 CAP-1000 Electrical/Mechanical Specifications
Emissions, Immunity, and Safety Emissions:

Certification EN 55022 (CISPR 22): 2010
FCC Part 15 Subpart B
Industry Canada ICES-003 Issue 4, February 7, 2004
VCCI V-3/2011.04 and V-4/2011.04
Class A Standards
Immunity:
EN-55024: 2010
Safety:
UL 60950-1 Second Edition
CAN/CSA C22.2 NO. 60950-1-07 Second Edition
IEC 60950-1: 2005
EN 60950-1: 2006 + A11: 2009
Safety and Precautions
Warning: Any service to the system should be performed by personnel qualified to work with distributed
power systems.
Operating Temperature
• When the system's outlet air temperature is below 60 degrees Celsius (60 °C), the temperature
is normal. The system continues to work normally.
• When the outlet air temperature reaches 60 degrees Celsius (60 °C), a warning appears in the
GUI. The system continues to work normally.
• When the outlet air temperature reaches 80 degrees Celsius (80 °C), the system performs an
“Emergency Shut Down.” All internal power rails are turned off except for the cooling fan
power rails and a minimal housekeeping power rail. The “STS” LED turns amber. If the outlet
air temperature falls to under 60 degrees Celsius (60 °C), the system automatically reboots.
• When the outlet air temperature reaches 110 degrees Celsius (110 °C), the system performs a
“Fire Shut Down.” All internal power rails are turned off including the cooling fan power rails.
The minimal housekeeping power rail is not turned off. The “STS” LED blinks amber. When
in this state, power cycle the unit.

Safety and Precautions
Power Source
The CAP-1000 accepts one or two power modules that regulate the input power supplied via the
power cord. The protective grounding conductor in the power cord is essential for safe operation.
Follow these precautions when operating the power module:
• Do not use a power cord in poor condition.
• Do not connect to power source using 2-pin adapter plug.
• Do not use extension cords.
• Remove all power cords to service and/or shut down power from the unit.
Rack Mounting Requirements

Air cooling through the CAP-1000 chassis flows from side to side (right to left).
• Mount the CAP-1000 using the rear support brackets shipped with the chassis. Alternatively,
you may also use your own brackets.
• Do not shelf-mount as this will restrict side-to-side air flow.
• Enclosed racks must have adequate ventilation. An exhaust fan is preferable.
• Keep operating environment dust-free and temperature/humidity-controlled.
Safety Requirements
• If the CAP-1000 is installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than the ambient temperature. Therefore,
install the CAP-1000 in an environment where the maximum ambient temperature does not
exceed the CAP-1000 ratings.
• Rack-mount the CAP-1000 in a manner in which a hazardous condition is not created due to
uneven mechanical loading.
• Before installation, evaluate the connection of the CAP-1000 to the supply circuit and the
effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Use the CAP-1000 nameplate ratings during evaluation.
• Maintain reliable earthing of rack-mounted equipment.
• Mount the CAP-1000 using the rear support brackets shipped with the chassis, or your own
rear support brackets. The warranty for the product will be voided if the CAP-1000 is mounted
without rear support.
• Install the CAP-1000 in a restricted access location, for example, a closed room. Only
authorized personnel should be provided access to the restricted area.

Chapter 1 Introduction Safety and Precautions
Warnings
• All CAP-1000 chassis shipments include a U.S. power cord. Use only the power cord
specified for your system and location.
• The battery on the CAP-1000 chassis should be changed by authorized personnel only.
• The IO Adapter, DSP module, and VIO cards are not hot-swappable in this chassis.
• Do not power up the CAP-1000 without the License Guard and Data Flash installed. The
system will not operate correctly without access to the License Guard and Data Flash.
NOTE The CAP-1000 can be used in IT Power Systems (applicable for Norway shipments only).

CHAPTER 2
Installation
This chapter explains how to replace components in the CAP-1000, connect and cable the system,
and mount the chassis in the rack. It covers the following topics:
• Front Panel
• Protective Cover
• Input Output Adapter (IOA)
• License Guard and Data Flash
• Ethernet Ports
• Digital Signal Processor (DSP) Module
• Fan Tray
• Air Filter
• Rack Installation
• Rear Panel
• Power Modules
• Ground Wire Connections
• Video Input/Output (VIO) Card
Front Panel
The debug serial port in the Digital Signal Processor module is covered. The covered port has been
provided for troubleshooting purposes. It is recommended that you keep the covers on the ports
when they are not in use. When necessary, remove the screw on the cover for access.
Front Panel

Chapter 2 Installation Protective Cover
NOTE Depending on the installed modules, your CAP-1000 front panel may look different.
Protective Cover
Included with the CAP-1000 is a protective cover which covers the GPIO port, License Guard, and
Data Flash. Use of the cover is recommended.
Protective Cover
Input Output Adapter (IOA)

The IOA enables communication with various devices using the ports provided on the front panel.
It supplies the following components:
• General Purpose Input/Output (GPIO) port (Reserved for future use. Not active.)
• License Guard
• Data Flash
• Optical ethernet ports
• Electrical ethernet ports
• LEDs
IOA
IOA LEDs
The IOA has two LEDs:
• PWR—powerLED
• STS—housekeeping alarm LED

Input Output Adapter (IOA)
IOA LEDs
Table 2-1 IOA LEDs

PWR - Power LED
Off Power off.
Green Power on.
STS—housekeeping alarm LED
Amber blinking Critical board shutdown. Safety related alarm:
Fire condition
Amber steady Board not operational. Non-safety related alarm:
DC failure
Midplane insertion is incorrect
Over-temperature [Normal range 0 to +50° C]
Fan tray error
DSP module not present or not working properly
Green steady All conditions normal.
Replacing the IO Adapter

The IOA is not hot-swappable. Adding or removing it requires powering down the chassis. Power
down the chassis by disconnecting all power sources.
IMPORTANT For proper operation of the CAP-1000, the chassis requires one DSP module and one IOA at all times.
To replace the IO Adapter:

1 Ground yourself using proper electrostatic discharge (ESD) protection such as an anti-static strap.
2 Unplug all power sources to power down the chassis.
3 Loosen the screws that secure the old IOA in its slot.

Chapter 2 Installation License Guard and Data Flash
4 Eject the old IOA out of the slot by pressing both ejector levers outwards and removing the card
from the system.
Replacing the IO Adapter
5 Remove the new IOA from its shipping package. Hold the IOA by the edges only. Do not touch the
surface of the IOA or connector pins.
6 Slide the IOA slowly into the slot.
7 Make sure that the ejector levers are on the outside edge of the IO Adapter, and are flush with the
side of the faceplate.
8 Press firmly on the faceplate to seat the IOA connector into the receiving connectors in the chassis.
9 Tighten the captive mounting screws to complete the installation.
License Guard and Data Flash

The License Guard contains a license ID that corresponds to the licenses installed on the Data
Flash. The 1-GB Data Flash is shipped with the chassis.
Requirements
To ensure correct operation of the CAP-1000, use only the ARRIS-supplied License Guard and
Data Flash (Part No. CAP1-FRU-KEYKIT). Match the serial numbers printed on the License
Guard and Data Flash before installing in the chassis. The serial numbers on the License Guard
and Data Flash have to be identical, and both must be installed in the same chassis.

License Guard and Data Flash
Constraints
When the License Guard is physically removed from the CAP-1000 device, the following
behaviors are triggered:
• The Controller generates an error code (50114047) and an alarm, “License Guard Not
Present,” displays in the Alarm window of the CherryPicker Element Manager.
• If same License Guard is plugged back in within 30 minutes, the alarm is cleared and nothing
is affected in the CAP-1000.
• If a different License Guard is plugged in, all existing licenses are removed from the device.
You’ll need to enter license keys issued for the license guard that has been plugged in. The
CAP-1000 will need to be reconfigured.
• If 30 minutes have passed and no License Guard is plugged in, the CAP-1000 stops the MPEG
traffic on all output multiplexes. It will also disable any potential CherryPicker Redundancy
(CPR) protection from a backup device and prevent re-enabling the MPEG traffic. When the
same License Guard is plugged back into the device, the MPEG traffic resumes as well as the
CPR protection, if any.
Replacing the License Guard and Data Flash
To replace the License Guard and Data Flash

WARNING Removing the Data Flash while the CAP-1000 is powered on may corrupt the Data Flash.
2 Ensure that the serial numbers printed on the License Guard and Data Flash match before
installing them in the chassis.
The License Guard contains a license ID that corresponds to the licenses installed on the Data
Flash. The serial numbers on the License Guard and Data Flash must be identical, and both must
be installed in the same chassis.
3 Insert the License Guard in the License Guard slot. Either orientation of the License Guard can be
used.
NOTE If the License Guard stops working, flip it over and insert it upside-down into the License Guard slot.
4 Insert the Data Flash in the Data Flash slot.

Chapter 2 Installation Ethernet Ports
License Guard
Data Flash
Installing the License Guard and Data Flash
5 Power up the chassis.
WARNING Do not power up the CAP-1000 without the License Guard and Data Flash installed. The system will
not operate correctly without access to the License Guard and Data Flash.
Ethernet Ports
The Ethernet ports are used for remote control of the CAP-1000 by either an application running
on a remote host, an SNMP manager, an external ad server, or technical personnel performing
remote troubleshooting.
Electrical Ethernet Ports

The physical interface for the electrical connection is 10/100/1000Base-T. Either crossover or
straight cables can be used and will be auto-detected. Each Ethernet port has two LEDs.

Ethernet Ports
Table 2-2 Ethernet Electrical Port LEDs
Left LED
Green Connected to 1000Base-T network
Orange Connected to 100BaseT/10BaseT network
Right LED
Yellow or Green Activity
To connect the RJ-45 Ethernet cable:
 Grasp the shielded RJ-45 Ethernet cable at the base and firmly insert it into your network interface.
Standard 10/100/1000Base-T Ethernet Interface
RJ-45 Connector
To Ethernet Hub
10/100/1000Base-T Shielded Ethernet Cable Connections
Optical Ethernet Ports

Optical Ethernet ports come without transceivers installed in order to accommodate both single-
mode and multi-mode optical standards. Each Ethernet port has two LEDs.
1-Gigabit Ethernet on Small Form Factor Pluggable (SFP) Cage

Chapter 2 Installation Ethernet Ports
Table 2-3 1-Gigabit Ethernet on Small Form Factor Pluggable (SFP) Cage LEDs
Left LED
Green Connected to 1000BASE-SX or 1000BASE-LX
Off No link
Right LED
Blinking Yellow Activity
10-Gigabit Ethernet on SFP+ Cage
Table 2-4 10-Gigabit Ethernet on SFP+ Cage LEDs

LED
Green 1-Gigabit link
Yellow 10-Gigabit link
Blinking Yellow Activity
The Small Form Factor Pluggable (SFP or SFP+) transceivers should be selected and installed to
match your network’s optical wavelength requirements. Short-haul transceivers cannot be used
with long-haul networks and vice versa. Both short and long-haul transceivers use a duplex LC
fiber connector. The physical interfaces for the optical connection are 1000BASE-SX, 1000BASE-
LX, 1000BASE-ZX, 10GBASE-SR, 10GBASE-LR, and 10GBASE-ER.
IMPORTANT Only ARRIS-supplied SFP or SFP+ modules are guaranteed to work in the system.
The IOA can accommodate the following types of modules:

• 1-Gigabit Ethernet SFP
• 10-Gigabit Ethernet SFP+
• Optical-to-copper RJ45
• Optical-to-Twinax
The following illustration shows how the GUI identifies different types of modules in a system.

Digital Signal Processor (DSP) Module
Optical-to-Twinax Optical-to-copper RJ45
10-Gigabit Ethernet SFP+ 1-Gigabit Ethernet SFP
CherryPicker Element Manager (GUI)

The CAP-1000 includes a DSP module (CAP1-DSP-BLADE-2). The DSP provides all
functionality of the prior DSP module, plus dual Ethernet ports for management redundancy and
the capacity to perform Conditional Access (CA) encryption.
DSP Module
DSP Module LEDs

The DSP module has four LEDs:
• BOOT—housekeeping boot LED
• STS—housekeeping Alarm LED
• ACT—activity LED
• PWR—power LED

Chapter 2 Installation Digital Signal Processor (DSP) Module
DSP Module LEDs
Table 2-5 DSP Module LEDs
BOOT - Housekeeping Boot LED
Green steady CPU running with active CPU images.
Green blinking CPU running with factory/backup CPU images.
Amber steady Booting with active CPU images.
Amber blinking Booting with factory/backup CPU images.
STS - Housekeeping Alarm LED
Amber blinking Safety related alarm:

Fire condition
Amber steady Non-safety related alarm:

DC failure
Midplane insertion is incorrect
Over-temperature [Normal range 0 to +50° C]
Input/Output adapter not working properly
Green steady All conditions normal.
ACT - Activity LED
Green blinking The DSP module initialized. The heartbeat shows module activity. The
CAP-1000 is configured in one of the following modes:
• Independent mode
• CherryPicker Redundancy (CPR), primary, in Unprotected or Protected mode
• CherryPicker Redundancy (CPR), backup, in Covering mode
Note: an CAP-1000 in Independent mode is indicated by a blinking green LED.

Table 2-5 DSP Module LEDs (continued)
Amber blinking The DSP module initialized. The heartbeat shows module activity. The CAP-
1000 is configured in one of the following modes:
• CherryPicker Redundancy (CPR), Primary, in Covered mode
• CherryPicker Redundancy (CPR), Backup, in Idling or Protecting mode
Amber-off-green-off blinking System / software error.
PWR - Power LED
Off Power off.
Green Power on.
Amber blinking Internal low level error.
Ethernet Ports
The DSP contains copper Ethernet ports that provide management capabilities. These ports can be
used for remote control of the CAP-1000 by either an application running on a remote host, an
SNMP manager, an external ad server, or technical personnel performing remote troubleshooting.
The DSP Ethernet ports support 10/100 Mbps. Half-duplex is also supported. The ports connect
directly to the module's main CPU.
Ethernet Ports
Debug Serial Port

The debug serial port uses a 4P4C modular jack and is used for debugging only. It is recommended
that you keep the cover on the port when it is not in use.
Debug Serial Port

Chapter 2 Installation Digital Signal Processor (DSP) Module
This port provides the following board status information:

• Onboard power module status
• Board types and revisions
• Firmware information
• Serial numbers
• Status of various blocks (reset, booting, running, not responding)
• Onboard temperature sensor readings
• Status information messages refresh when a character is received on the port module
Replacing the DSP Module

The DSP module is not hot-swappable. Adding or removing it requires powering down the chassis.
Power down the chassis by disconnecting all power sources. For proper operation of the
CAP-1000, the chassis requires one DSP module and one IOA at all times.
To replace the DSP module:

1 Ground yourself using proper ESD protection such as an anti-static strap.
3 Loosen the screws that secure the old DSP module in its slot.
4 Eject the old DSP module from the slot by pressing both ejector levers outwards and removing the
module from the system.

Fan Tray
Replacing the DSP Module
5 Remove the new DSP module from its shipping package. Hold the DSP module by the edges only.
Do not touch the surface of the DSP module.
6 Slide the DSP module slowly into the slot on the front of the chassis.
7 Make sure that the ejector levers are on the outside edge of the DSP module, and are flush with the
side of the faceplate.
8 Press firmly on the faceplate to seat the DSP module’s connector into the receiving connectors in
the chassis.
Fan Tray
Fan trays are hot-swappable and can be serviced during normal operation. Only one fan tray
should be removed from the chassis at any one time. If both are removed, the system will stop
operating to protect itself from possible damage.
Fully-functional fan trays display a green indicator. Fan trays with failing fans trigger alarms and
display orange indicators. They should be replaced. Fan speed is checked at system startup and
daily thereafter.

Chapter 2 Installation Fan Tray
If a fan tray has multiple failing fans, the system will consider it non-viable and run all remaining
fans in both fan trays at full speed to compensate. This triggers a "critical" alarm. The system shuts
down immediately if it doesn't have at least one viable fan tray. A fan tray with multiple failing
fans should be replaced as soon as possible to avoid a service interruption.
The following error codes can display in the Alarms window of the CherryPicker Element
Manager:
Table 2-6 Fan Tray Error Codes
Error Code Severity Description
50122005 Major Fan failure
50122006 Major Fan failure
50114006 Critical Fan tray failure (multiple fan failures)
50114007 Critical Fan tray failure (multiple fan failures)
50114008 Critical Missing fan tray
50114009 Critical Missing fan tray
50122012 Major Fan tray is present but communication to it is lost
50122013 Major Fan tray is present but communication to it is lost
Refer to the Alarms chapter in the CAP-1000 Software Guide for information on managing alarms.
To replace the fan tray:

2 Grasp the handle and pull to remove the old fan tray from the chassis.

Air Filter
Replacing the Fan Tray
3 Remove the fan tray handle and cover with a screwdriver. Save these items.
4 Remove the new fan tray from its shipping package.
5 Reinstall the fan tray handle and cover with screws. The right fan trays have the handle on the
right. Left fan trays have the handle on the left.
6 Slide the new fan tray slowly into the slot on the front of the chassis.
7 Press firmly to seat the fan tray in the chassis. No fasteners are required to secure the fan trays in
the chassis.
Air Filter
The air filter is hot-swappable. They can be serviced during normal operation. Air filters should be
periodically checked for clogging.
To replace the air filter:

2 Remove the old air filter from the chassis.

Chapter 2 Installation Rack Installation
Replacing the Air Filter
3 Remove the new air filter from its shipping package.

4 Slide the new air filter slowly into the slot on the front of the chassis.
5 Press firmly to seat the air filter in the chassis. No fasteners are required to secure the air filter to
the chassis.
Rack Installation
Once the modules are installed in the CAP-1000 chassis, mount the chassis in the equipment rack.
For this procedure, you will need the following equipment:
• CAP-1000 chassis
• Two rear support brackets (shipped with the chassis)
• Phillips head screws
• Phillips screwdriver

Rack Installation
To mount the CAP-1000 chassis in an equipment rack:

1 Attach the two rear support brackets to the rear of the rack using the supplied screws.
2 Slide the CAP-1000 chassis into the rack letting it rest evenly on the rear support brackets.
3 Secure the CAP-1000 chassis to the front of the rack using the screws.
Rear support brackets
Installing the Chassis in the Rack
WARNING Mount the CAP-1000 using the rear support brackets shipped with the chassis, or your own rear
support brackets. The warranty for the product will be voided if the CAP-1000 is mounted without
rear support.

Chapter 2 Installation Rear Panel
Rear Panel
Once the CAP-1000 chassis is mounted in the equipment rack, begin cabling the system. Cables
are connected from the rear panel.
1 2 3 4
1 2 3 4
Rear Panel
The rear panel of your CAP-1000 may look different, depending on the combination of Video
Input/Output (VIO) cards and power modules (AC or DC) you have installed.
Power Modules
The CAP-1000 ships with two power supplies, either AC or DC. Table 2-7 describes the power
module LEDs.
Table 2-7 Power Module LEDs
AC Power Module DC Power Module
AC DC IN
Green AC power is ON. Green DC IN power is ON.
OFF AC power is OFF. OFF DC IN power is OFF.
DC DC OUT
Green DC power is ON. Green DC OUT power is ON.
OFF DC power is OFF. OFF DC OUT power is OFF.
ALM (Alarm) ALM (Alarm)
Red Error in power module. Orange Error in power module.
OFF Normal power module. OFF Normal power module.

Power Modules
Replacing the AC Power Module
Important Safety Instructions

• This product is to be installed only in a Restricted Access Location (dedicated equipment
rooms, equipment closets, or the like) in accordance with articles 110-16, 110-17, and 110-18
of the National Electrical Code, ANSI/NFPA 70.
• This product can be powered from two power sources for redundancy. To safely service the
chassis, disconnect both power sources.
NOTE In dual-mode installation, power modules are hot swappable and can be serviced during normal operation.
Only one power module should be removed from the chassis at any one time. If the CAP-1000 is operating
with only one power module, you must power down the system in order to service it.
To replace the AC power module:

2 Remove the old power module by pressing the ejector button on the lower-left side of the module,
and pulling on the slender ejector handle to unseat the module from its receptacle.
3 Remove the new power module from its shipping package. Do not touch the connector pins.
4 Make sure that the slender ejector handle on the new module is released by pressing the ejector
button on the lower-left side of the module.
5 Slide the power module slowly into the slot at the rear of the chassis.
Ejector Button
Ejector Handle
AC Power Module

Chapter 2 Installation Power Modules
6 When the power module is nearly seated, use the slender ejector handle to fully insert the power
module into the slot. The slender ejector handle is automatically locked by the ejector button.
AC Power Module
Connecting the AC Power Module

The CAP-1000 has two power input receptacles, each corresponding to an AC power module.
!#0OWER#ORD2ECEPTACLE
4/!#0OWER/UTLET
6!#
(Z 7
Connecting the Power Cable to the Chassis
The left cord powers the left power module. The right cord powers the right power module. Use
only the power cords supplied with the chassis. Disconnecting both AC power cords is the only
way to power down a chassis with AC power modules.
To connect the AC power:

• Connect both power cables to the AC power cord receptacles.
NOTE Connect one AC power cord receptacle to the AC power outlet. Connect the other AC power cord receptacle
to an Uninterruptible Power Supply (UPS). If there is an AC power outage, the UPS will supply power to the
chassis. Ensure that both power cords are connected to two separate branch circuits.

Power Modules
Replacing the DC Power Module
Important Safety Instructions

• This product is to be installed only in a Restricted Access Location (dedicated equipment
rooms, equipment closets, or the like) in accordance with articles 110-16, 110-17, and 110-18
of the National Electrical Code, ANSI/NFPA 70.
• A readily-accessible disconnect device as part of the building installation shall be incorporated
in fixed wiring. The disconnect device (a 48 VDC, 15A, double pole circuit breaker or switch)
must be included in the ungrounded supply conductors. Over current protection must be
included with a 15A, 48 VDC fuse or circuit breaker in the ungrounded conductors. Use
minimum 18 AWG fixed power source wires with strain retention.
• This product can be powered from two power sources for redundancy. To safely service the
chassis, disconnect all power sources.
NOTE In dual-mode installation, power modules are hot swappable and can be serviced during normal operation.
Only one power module should be removed from the chassis at any one time. If the CAP-1000 is operating
with only one power module, you must power down the system in order to service it.
To replace the DC power module:

2 Remove the blank cover or existing power supply from the chassis.
3 Remove the new power module from its shipping package. Do not touch the connector pins.
4 Release the ejector handle by pressing the ejector button on the lower-left side of the module.
Ejector Button Ejector Handle
DC Power Module
5 Slide the power module slowly into the slot at the rear of the chassis.
6 When the power module is nearly seated, push the ejector handle closed to fully insert the power
module into the slot. The ejector handle is automatically locked by the ejector button.

Chapter 2 Installation Ground Wire Connections
Connecting the DC Power Module

2 Remove the two screws retaining the protective cover so the bus bars can be accessed.
3 Remove the two screws in the bus bars.
4 Install the supplied 90° lugs onto the power wires per manufacturer specifications.
Lugs for #8 AWG wire are included (PANDUIT Part Number LCA8-10F-L or the alternate
LCAS8-10F-L). If you want to use #6 AWG wire, use PANDUIT Part Number LCA6-10F-L or the
alternative LCAS6-10F-L.
5 Using the screws previously removed, install the positive (red wire) to the right (+) bus bar and the
negative (black wire) to the left (-) bus bar. Torque the screws to 15 in-lbs.
Negative Positive (Red

(Black Wire) Wire)
DC Power Module
6 Install the protective cover with the screws and torque the screws to 3 in-lbs.
Ground Wire Connections

To avoid the potential for an electric shock hazard, you must reliably connect an earth grounding
conductor to the chassis. The earth grounding conductor must be a minimum of 18AWG connected
to the earth ground studs on the rear of the chassis.
Install a protective earthing (PE) conductor that is identical in size, insulation material, and
thickness to the branch-circuit supply conductors. The PE conductor must be green with yellow
stripes. The earthing conductor is to be connected from the chassis to the building installation
earth, or if supplied by a separately-derived system, at the supply transformer or motor-generator
set grounding point.
The safety ground conductor should be connected to the chassis studs with a Listed closed two-
hole crimp terminal with a maximum width of 0.25 inches. The nuts on the chassis earth ground
studs should be installed with 10 in-lbs torque. The safety ground conductor provides proper
grounding only for the chassis. You must provide additional, proper grounding for the rack and
other devices installed in it.

Video Input/Output (VIO) Card
NOTE For the ground wire, it is recommended to that you use a cable with the following minimum specifications:
10 American Wire Gauge (AWG), 600V stranded wire, UL rating VW-1 and flame rating 105° C. The
connectors for the wire are dual #10 lugs with 5/8-inch spacing (Tyco PN WP91412-L-52 and Panduit PN
LCD8-10A-L).
WARNING Failure to provide appropriate disconnect devices and branch circuit protection many endanger
service personnel. Serious injury and equipment damage may result if this warning is not observed.
To connect a ground wire:

1 Use a 3/8-inch nut driver to remove the nuts from the ground terminals on the chassis. The ground
terminals will have the earthing sign:
1 2 3 4
1 2 3 4
Ground Terminals
2 Connect one end of the ground wire to the ground terminals on the chassis and tighten the nuts.
3 Remove the nuts from the dedicated ground conductor on the rack.
4 Connect the other end of the ground wire to dedicated ground conductor and tighten the nuts.
Video Input/Output (VIO) Card

The VIO card has four BNC connectors supporting Serial Digital Video data. The CAP-1000 can
contain up to two VIO cards in the rear panel. Each BNC connector can be configured to support
input or output traffic. The VIO card receives a 3.3V power input from the Input/Output Adapter.
Power modules are protected by a fuse on the VIO card.
NOTE SDI input modes on the VIO card are not supported in this release.
VIO Card LEDs

Each VIO port has two LEDs:
• Top LED represents the left port
• Bottom LED represents the right port

Chapter 2 Installation Video Input/Output (VIO) Card
Table 2-8 VIO Card LEDs
Green The VIO Card is configured as input and is receiving transport stream packets.
Amber steady The VIO Card is configured as output.
Amber blinking Internal hardware error.
VIO Card Cabling

Connect the VIO using 75 ohm coaxial cables with BNC connectors.
Replacing the VIO Card

The VIO card is not hot-swappable. Adding or removing the VIO card requires powering down the
chassis.
To replace the VIO card:

3 Loosen the screws that secure the old VIO card in its slot.
4 Eject the old VIO card from the slot by pulling the ejector tip outwards and removing the card
from the slot.
Replacing the VIO Card
5 Remove the new VIO card from its shipping package. Hold the VIO card by the edges only. Do not
touch the surface of the VIO card or connector pins.
6 Slide the VIO card slowly into the slot at the rear of the chassis.
7 Press firmly on the BNC connectors to seat the VIO card’s connector into the receiving connector
in the chassis.

CHAPTER 3
Troubleshooting and Maintenance
This chapter provides troubleshooting and maintenance information. It covers the following
topics:
• Rebooting the System
• Changing the Root Linux Password
• Connecting to the CAP-1000 using Telnet
• Connecting to the CAP-1000 using HyperTerminal
• Diagnostics Interface
Rebooting the System

Since the CAP-1000 does not have a power on/off switch, disconnect the chassis from both power
inputs, wait a few moments and then reconnect to reboot the hardware.
Changing the Root Linux Password

To change the root Linux password to access the CAP-1000:
1 Log in as root.
2 At the command prompt, enter the command: passwd.
3 Enter a new password.
4 Enter the new password again to confirm.
The message, “all authentication tokens updated,” displays.

Chapter 3 Troubleshooting and Maintenance Connecting to the CAP-1000 using Telnet
Connecting to the CAP-1000 using Telnet

To Telnet to the CAP-1000:
1 From the Windows Desktop on a host PC, select Start >Run.
2 In the Run dialog box, type:
telnet xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP Address of the CAP-1000.
3 Click OK.
4 Once connected, type root, then press Enter.
5 Enter your unique password. The default password is terayon. This logs you into the root
directory.
Connecting to the CAP-1000 using HyperTerminal

To connect to the CAP-1000 using HyperTerminal:
1 Connect the debug serial cable (4P4C modular plug to DB9F) from the CAP-1000 debug serial
port to the COM1 serial port on the host computer.
2 From the Windows Desktop on a host PC, select Start >Run.
3 In the Run dialog box, type: hypertrm
4 Enter a name for the new connection.
5 In the Connect Using drop-down list, select COM1, press OK.
6 Configure the settings as listed below, then press OK.
• Bits per second: 115200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
7 Set the terminal type to VT100.
8 Leaving HyperTerminal in the Connected state, reboot the CAP-1000.
The CAP-1000 login screen displays.

Diagnostics Interface
Diagnostics Interface
The Diagnostics Interface (DI) is used for system troubleshooting. It can be used in the headend
where a CAP-1000 is installed, or it can be used remotely by ARRIS Technical Assistance Center.
The diagnostics interface bypasses the CAP-1000 CherryPicker Element Manager (GUI), the front
panel, and an SNMP Manager (if used), and communicates directly with the operating system and
application software.
The CAP-1000 provides the following physical connections for diagnostics:
• Ethernet
• Serial Console
The Ethernet connection is the most flexible; it allows both local and remote troubleshooting. Any
firewalls installed at your site, however, may restrict access to the network from outside.
Connected directly to another computer, a terminal emulation application such as HyperTerminal
will allow the ARRIS Technical Assistance Center (TAC) to log in and run diagnostics. This
configuration is appropriate only for on-site troubleshooting. The key benefit of using the console
port for diagnostics is that it is the only interface that allows system monitoring and interactions
during an Operating System reboot.

Chapter 3 Troubleshooting and Maintenance Diagnostics Interface

APPENDIX A
Wichtige Informationen für CAP-1000
Sicherheitsvorschriften und Vorsichtsmaßnahmen
WARNING Warnung: Dieses Gerät darf nur von dem dazu qualifizierten Personal installiert und gewartet
werden, welches die nötigen Kenntnisse für verteilte Stromversorgungssysteme besitzt.
Stromversorgung
Der CAP-1000 verfügt über ein bis zwei Netzteil Module. Der Erdungsanschluß im
Netzanschlußkabel ist wichtig für den sicheren Betrieb des CAP-1000.
Bevor Sie das Netzteil Modul bedienen, folgen Sie bitte die nächste Vorsichtsmaßnahmen:
• Benutzen Sie kein Netzanschlusskabel welches sich nicht in einem einwandfreiem Zustand
befindet.
• Benutzen Sie keine 2 poligen Netzanschlußkabel.
• Benutzen Sie keine Verlängerungskabel.
• Bevor Sie einen CAP-1000 warten, stellen Sie sicher, daß die Stromzufuhr unterbrochen ist.
Anforderungen zur Rack-Montage

Die Luftkühlung durch das Chassis des CAP-1000 führt von der rechten zur linken Seite.
• Installieren Sie den CAP-1000 mit den mitgelieferten hinteren Haltewinkeln. Alternativ
können Sie auch Ihr eigene Haltewinkel benutzen.
• Das Gerät darf nicht in einem Regal installiert werden, da dieses den seitlichen Luftfluß
einschränkt.
• Geschlossene Racks müssen ausreichende Ventilation bieten. Ein Absaugventilator kann
erforderlich sein.
• Halten Sie die Betriebsumgebung staubfrei und stellen Sie, eine den Gerätespezifikationen
entsprechende Temperatur und Feuchtigkeitsumgebung sicher.

Appendix A Wichtige Informationen für CAP-1000 Sicherheitsvorschriften und Vorsichtsmaßnahmen
Rack Installation
Wenn alle Module in dem Chassis des CAP-1000 installiert sind, können Sie den CAP-1000 in
dem Rack installieren. Dafür benötigen Sie die folgende Ausrüstung:
• CAP-1000 Chassis
• Zwei Haltewinkel (mitgeliefert)
• Befestigungsschrauben
• Passenden Schraubendreher
Installation des CAP-1000 chassis im rack:

1 Befestigen Sie mit den mitgelieferten Schrauben die beiden hinteren Haltewinkel auf der
Rückseite des Racks.
2 Schieben Sie das CAP-1000 Chassis in das Rack und stellen Sie sicher, dass das Chassis
gleichmässig und gerade auf den hinteren Haltewinkeln liegt.
3 Sichern Sie das CAP-1000 Chassis auf der Vorderseite des Racks mit Schrauben.
Rear support brackets
Installation des Chassis in das Rack

Warnung
WARNING Warnung: Installieren Sie den CAP-1000 mit den mitgelieferten bzw. Ihren eigene hinteren
Haltewinkeln. Die Gewährleistung erlischt, wenn das Produkt ohne die hintere Haltewinkel installiert
wurde.
Sicherheitsanforderungen
• Wenn der CAP-1000 in einem geschlossenem oder in Multiracks installiert wird, kann die
Temperatur in den Racks höher als die Umgebungstemperatur sein. Installieren Sie den CAP-
1000 nur in einer Umgebung, in der die maximale Umgebungstemperatur nicht die
Betriebsspezifikationen des CAP-1000 übersteigt.
• Installieren Sie den CAP-1000 stets so, dass keine ungleichen mechanischen Belastungen im
Gerät oder Rack auftreten können.
• Stellen Sie sicher, dass der CAP-1000 bei der Inbetriebnahme nicht die Einschaltstromlast und
die Betriebsstromlast der benutzten Überstromsicherung überschreitet. Den Leistungsbedarf
des CAP-1000 entnehmen Sie bitte dem Typenschild.
• Stellen Sie in jedem Fall die zuverlässige Erdung der Geräte und des Racks sicher.
• Sie sollten den CAP-1000 nur in solchen Räumen installieren, die nur von autorisiertem
Personal betreten werden können.
Dieser Abschnitt beinhaltet wichtige Warnmeldungen und Hinweise für die CAP-1000. Bitte lesen
Sie diesen Abschnitt bevor Sie das Produkt verwenden.
Warnung
1 Der CAP-1000 wird mitsamt eines U.S. Netzkabels versand. Benutzen Sie nur das für Ihr System
und Land spezifizierte Netzkabel.
2 Die Batterie des Chassis der CAP-1000 sollte von nur autorisiertem Personal gewechselt werden.
3 Befestigen Sie den CAP-1000 mit den hinteren Haltewinkeln, die mit dem Gerät versendet
werden, bzw. mit Ihren eigenen Haltewinkeln. Die Garantie für das Produkt erlischt, wenn der
CAP-1000 ohne hintere Winkel angebracht wird.
4 Installieren Sie den CAP-1000 in einem Bereich, dem nur autorisiertes Personal Zugang gewährt
wird.
5 Erst wenn der CAP-1000 vom Stromnetz getrennt wurde, können die VIO Karten, der
Input/Output Adapter und das DSP Modul gewechselt werden.
6 Wenn die CompactFlash - Karte entfernt wird, während der CAP-1000 im Betrieb ist, kann dies zu
Datenverlust führen.
7 Nur zugelassenen Laser Class I Empfängermodule gemäß unserer Zuliefererliste dürfen in das
Gerät CAP-1000 eingesetzt werden.

Appendix A Wichtige Informationen für CAP-1000 Hinweise
Hinweise
1 Schalten Sie die CAP-1000 nicht an, ohne die Lizenzschutzkarte und die CompactFlash - Karte in
die dafür vorgesehenen Slots zu einzusetzen.
2 Beide Seiten der Lizenzschutzkarte können verwendet werden. Wenn eine Seite der
Lizenzschutzkarte nicht funktioniert, entnehmen Sie die Karte und setzen Sie sie um 180°
gewendet wieder ein.
3 Gleichen Sie die Seriennummern der Lizenzschutzkarte und der CompactFlash - Karte
miteinander ab, bevor Sie in das Gerät eingesetzt werden. Die Seriennummern sind jeweils auf der
Lizenzschutzkarte und der CompactFlash - Karte gedruckt. Die Seriennummern der
Lizenzschutzkarte und der CompactFlash - Karte müssen identisch sein und beide müssen in das
gleiche Chassis gesetzt werden.
4 Für die Erdung wird ein Kabel mit den folgenden minimalen Vorraussetzung empfohlen: 10er
Drahtstärke (10 American Wire Gauge (AWG)), 600V Leitung, verwenden Sie ein CE - geprüftes
Kabel und bis 105°C hitzebeständig. Der Stecker hat zwei Kontaktstifte mit einem Abstand von
5/8-inch (Tyco PN WP91412-L-52 und Panduit PN LCD8-10A-L).
5 Benutzen Sie nur die mit dem Gerät mitgelieferte Netzkabel.
6 Die einzige Möglichkeit das Gerät abzuschalten ist beide Netzkabel zu ziehen und so vollständig
vom Netz nehmen.
7 Schließen Sie das eine Stromkabel an den Wechselstromanschluss, das andere Kabel an die
unterbrechungsfreie Stromversorgung (USV) an. Bei Wechselstromstörungen liefert die USV
Energie an das Chassis. Dieses ist nur möglich, wenn Sie zwei Energie Module haben.
8 Pro Chassis kann nur ein DSP Modul angebracht werden.
9 Um einen einwandfreien Betrieb sicherzustellen, dürfen nur von ARRIS empfohlene
CompactFlash - Karten und Lizenzschutzkarten (Teil Nr. CAP1-FRU-KEYKIT) verwendet
werden.
European Union Manufacturer/Importer

ARRIS Solutions UK Ltd.
Cornel Ciocirlan - Chief Technologist, EMEA
710 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP United Kingdom

Index
Numerics RJ-45 15
10/100/1000Base-T port 15 Telnet 34
10-Gigabit Ethernet Input Output Adapter 10
10-Gigabit Ethernet SFP+ 16 D
1-Gigabit Ethernet SFP 16 Data Flash 13
Debug serial port 19
A Diagnostics Interface 35
air filter 23 DSP module
LEDs 17–18
replacing 20
B
BNC connectors 31
F
fan tray, replacing 22
C
CAP-1000
air filter 23
I
components 2 installing, CAP-1000 25
connecting 34 IO Adapter
Data Flash 13 1-Gigabit 16
Debug serial port 19 Data Flash 10
DSP module 17 Ethernet ports 10
Ethernet ports 14, 19 GPIO port 10
fan tray 22 LEDs 10
front panel 9 License Guard 10
installing 25 power indicator 10
License Guard 13 replacing 12
mounting kit 2
password 33 L
power source 7 LEDs
rear panel 26 power modules 26
rebooting 33 VIO card 32
safety 39 License Guard
safety requirements 7 constraints 13
Software License Agreement 2 requirements 12
specs
audio 4 O
console 4 Optical-to-copper RJ45 16
electrical/mechanical 5 Optical-to-Twinax 16
input/output 5
video 4 P
temperature 6 password, changing 33
VIO card 31 ports
CAP-1000 Protective Cover 10 10/100/1000Base-T 15
CAP1-FRU-KEYKIT 12 debug 19
connecting electrical 14
ground wires 30 ethernet 19
Hyperterminal 34

Index
LEDs 14, 15 replacing

optical 15 DSP module 20
serial 19 fan tray 22
power modules IO Adapter 12
AC RJ-45, connecting 15
connecting 28
replacing 27 S
DC safety requirements 39
connecting 30 Small Form Factor 16
replacing 29 SNMP 14
LEDs 26
V
R VIO card
rack installation 24, 38 cabling 32
rebooting 33 LEDs 32

ARRIS Enterprises, Inc.
3871 Lakefield Drive, Suwanee, GA 30024 www.arris.com
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade
names may be used in this document to refer to either the entities claiming the marks and the names of
their products. ARRIS disclaims proprietary interest in the marks and names of others.
© ARRIS Enterprises, Inc. 2015. All rights reserved.
365-095-19296 x.3 3/2015

CAP1000

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

CAP1000

Uploaded by

Copyright:

Available Formats

CherryPicker® Application Platform

Publication Date: 3/2015

ARRIS Trademarks, Copyright, and Other Proprietary Information

Copyright (C) 1989, 1991 Free Software Foundation, Inc.

59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

ii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

CAP-1000 Hardware Guide v4.0 iii

iv Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

CAP-1000 Hardware Guide v4.0 v

EQUIPMENT MUST BE CONNECTED TO PROTECTIVE EARTH.

vi Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Class I Laser Product. Complies with 21 CFR 1040.10 and 1040.11.

International Declaration of Conformity

Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

3871 Lakefield Drive

Suwanee, GA 30024, U.S.A.

EN 55022 EN 55024 CISPR 22 CISPR 24 FCC Class A

EMC Directive 2004/108/EC Low Voltage Directive (LVD) 2006/95/EC

2011/65/EU Directive 2002/96/EC

CAP-1000 Hardware Guide v4.0 vii

Caring for the Environment by Recycling

Recycling your ARRIS Equipment

viii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

ABOUT THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI

CAP-1000 Hardware Guide v4.0 ix

CHAPTER 3 Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

APPENDIX A Wichtige Informationen für CAP-1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

x Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

CAP-1000 Hardware Guide v4.0 xi

xii Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

CAP-1000 Hardware Guide v4.0 1

2 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

A4LED A5LED ALED

Table 1-1describes the CAP-1000 components.

Table 1-1 CAP-1000 Components

A Input Output Adapter

ALED Input Output Adapter LEDs

A1 Reserved for future use. Not active. General Purpose

A4 Ethernet port 1-2 (10-Gigabit SFP+)

A4LED Ethernet port 1-2 LEDs

A5 Ethernet port 3-4 (10-Gigabit SFP+)

A5LED Ethernet port 3-4 LEDs

A6 Ethernet port 5-8 (1-Gigabit SFP)

A7 Ethernet ports 9-10 (electrical/RJ45)

B Digital Signal Processor module

BLED Digital Signal Processor LEDs

B1 Debug Serial port

B2 Ethernet port 1-2 (electrical/RJ45)

CAP-1000 Hardware Guide v4.0 3

Table 1-1 CAP-1000 Components (continued)

FT1 Fan tray (1)

FT1LED Fan tray (1) LED

FT2 Fan tray (2)

FT2LED Fan tray (2) LED

FLTR Filter assembly

VIO 1 Video Input Output card (1)

VIO 2 Video Input Output card (2)

PM 1 Power module (1) (DC version shown)

PM-1LED Power module (1) LEDs

PM 2 Power module (2) (AC version shown)

PM-2LED Power module (2) LEDs