Professional Documents
Culture Documents
PAN AM
328 SCRA 717
TOPIC/DOCTRINE
The declarations of the agent alone are generally insufficient to establish the fact or
extent of his authority.
FACTS
Plaintiff Yu Eng Cho is a businessman who travels from time to time to Malaysia, Taipei
and Hongkong. On July 10, 1976, plaintiffs bought plane tickets from defendant Claudia
Tagunicar who represented herself to be an agent of defendant Tourist World Services,
Inc. (TWSI). The destination[s] are Hongkong, Tokyo, San Francisco, U.S.A. On said
date, only the passage from Manila to Hongkong, then to Tokyo, were confirmed. [PAA]
Flight 002 from Tokyo to San Francisco was on “RQ” status, meaning “on request”. Per
instruction of defendant Claudia Tagunicar, plaintiffs returned after a few days for the
confirmation of the Tokyo-San Francisco segment of the trip. After calling up Canilao of
TWSI, defendant Tagunicar told plaintiffs that their flight is now confirmed all the way.
On July 23, 1978, plaintiffs left for Hongkong and thereafter left for Tokyo. Upon their
arrival in Tokyo, they called up Pan-Am office for reconfirmation of their flight to San
Francisco. Said office, however, informed them that their names are not in the manifest.
Since plaintiffs were supposed to leave on the 29th of July, 1978, and could not remain
in Japan for more than 72 hours, they were constrained to agree to accept airline tickets
for Taipei instead, per advise of JAL officials. Upon reaching Taipei, there were no
flight[s] available for plaintiffs, thus, they were forced to return back to Manila on instead
of proceeding to the United States. A complaint for damages was filed by petitioners
against private respondents the Regional Trial Court held the defendants jointly and
severally liable, except defendant Julieta Canilao. Only respondents Pan Am and
Tagunicar appealed to the Court of Appeals. the appellate court rendered judgment
modifying the amount of damages awarded, holding private respondent Tagunicar
solely liable therefor, and absolving respondents Pan Am and TWSI from all liability.
ISSUE
Is there is an agency relationship between PAN-AM, TWSI and Tagunicar.
RULING
No.
The court held that the declarations of the agent alone are generally insufficient to
establish the fact or extent of his authority. The affidavit of a person agent where she
stated that she is an authorized agent of a particular principal has weak probative value
in light of her testimony in court to the contrary. t is a settled rule that persons dealing
with an assumed agent are bound at their peril, if they would hold the principal liable, to
ascertain not only the fact of agency but also the nature and extent of authority, and in
case either is controverted, the burden of proof is upon them to establish it.
Here, the court held that petitioners rely on the affidavit of respondent Tagunicar where
she stated that she is an authorized agent of TWSI. Respondent Tagunicar was
prevailed upon by petitioners’ son and their lawyer to sign the affidavit despite her
objection to the statement therein that she was an agent of TWSI. They assured her
that “it is immaterial” and that “if we file a suit against you we cannot get anything from
you.” This purported admission of respondent Tagunicar cannot be used by petitioners
to prove their agency relationship. This affidavit, however, has weak probative value in
light of respondent Tagunicar’s testimony in court to the contrary. Affidavits, being taken
ex parte, are almost always incomplete and often inaccurate, sometimes from partial
suggestion, or for want of suggestion and inquiries. Their infirmity as a species of
evidence is a matter of judicial experience and are thus considered inferior to the
testimony given in court. Further, affidavits are not complete reproductions of what the
declarant has in mind because they are generally prepared by the administering officer
and the affiant simply signs them after the same have been read to her.
FACTS:
Sometime in February, 1970, the late Jose G. Gana and his family, numbering nine (the
GANAS), purchased from AIR FRANCE through Imperial Travels, Incorporated, a duly
authorized travel agent, nine (9) "open-dated" air passage tickets for the
Manila/Osaka/Tokyo/Manila route. The GANAS paid a total of US$2,528.85 for their
economy and first class fares. Said tickets were bought at the then prevailing exchange
rate of P3.90 per US$1.00. The GANAS also paid travel taxes of P100.00 for each
passenger. On 24 April 1970, AIR FRANCE exchanged or substituted the
aforementioned tickets with other tickets for the same route. At this time, the GANAS
were booked for the Manila/Osaka segment on AIR FRANCE Flight 184 for 8 May 1970,
and for the Tokyo/Manila return trip on AIR FRANCE Flight 187 on 22 May 1970. The
aforesaid tickets were valid until 8 May 1971, the date written under the printed words
"Non valuable apres de (meaning, "not valid after the").The GANAS did not depart on 8
May 1970. Sometime in January, 1971, Jose Gana sought the assistance of Teresita
Manucdoc, a Secretary of the Sta. Clara Lumber Company where Jose Gana was the
Director and Treasurer, for the extension of the validity of their tickets, which were due
to expire on 8 May 1971. Teresita enlisted the help of Lee Ella Manager of the
Philippine Travel Bureau, who used to handle travel arrangements for the personnel of
the Sta. Clara Lumber Company. Ella sent the tickets to Cesar Rillo, Office Manager of
AIR FRANCE. The tickets were returned to Ella who was informed that extension was
not possible unless the fare differentials resulting from the increase in fares triggered by
an increase of the exchange rate of the US dollar to the Philippine peso and the
increased travel tax were first paid. Ella then returned the tickets to Teresita and
informed her of the impossibility of extension. In the meantime, the GANAS had
scheduled their departure on 7 May 1971 or one day before the expiry date. In the
morning of the very day of their scheduled departure on the first leg of their trip, Teresita
requested travel agent Ella to arrange the revalidation of the tickets. Ella gave the same
negative answer and warned her that although the tickets could be used by the GANAS
if they left on 7 May 1971, the tickets would no longer be valid for the rest of their trip
because the tickets would then have expired on 8 May 1971. Teresita replied that it will
be up to the GANAS to make the arrangements. Ella on his own, attached to the tickets
validating stickers for the Osaka/Tokyo flight, one a JAL. sticker and the other an SAS
(Scandinavian Airways System) sticker. The SAS sticker indicates thereon that it was
"Reevaluated by: the Philippine Travel Bureau, Branch No. 2" (as shown by a circular
rubber stamp) and signed "Ador", and the date is handwritten in the center of the circle.
Notwithstanding the warnings, the GANAS departed from Manila in the afternoon of 7
May 1971 on board AIR FRANCE Flight 184 for Osaka, Japan. There is no question
with respect to this leg of the trip.However, for the Osaka/Tokyo flight on 17 May 1971,
Japan Airlines refused to honor the tickets because of their expiration, and the GANAS
had to purchase new tickets. ISSUE: WON IRREGULAR ACTIONS OF TRAVEL
AGENT ELLA WAS RATIFIED BY ITS PRINCIPAL RENDERING THEM LIABLE?
HELD:
NO. The circumstances that AIR FRANCE personnel at the ticket counter in the airport
allowed the GANAS to leave is not tantamount to an implied ratification of travel agent
Ella's irregular actuations. It should be recalled that the GANAS left in Manila the day
before the expiry date of their tickets and that "other arrangements" were to be made
with respect to the remaining segments. Besides, the validating stickers that Ella affixed
on his own merely reflect the status of reservations on the specified flight and could not
legally serve to extend the validity of a ticket or revive an expired one. The conclusion is
inevitable that the GANAS brought upon themselves the predicament they were in for
having insisted on using tickets that were due to expire in an effort, perhaps, to beat the
deadline and in the thought that by commencing the trip the day before the expiry date,
they could complete the trip even thereafter. It should be recalled that AIR FRANCE
was even unaware of the validating SAS and JAL. stickers that Ella had affixed
spuriously. Consequently, Japan Air Lines and AIR FRANCE merely acted within their
contractual rights when they dishonored the tickets on the remaining segments of the
trip and when AIR FRANCE demanded payment of the adjusted fare rates and travel
taxes for the Tokyo/Manila flight. WHEREFORE, the judgment under review is hereby
reversed and set aside, and the Amended Complaint filed by private respondents
hereby dismissed.
Toyota Shaw, Inc. v. Court of Appeals
G.R. N°11650, May 23, 1995; Davide, Jr., J.
Facts: Private respondent Luna Sosa wanted to purchase a Tovota Lite Ace and had
difficulty finding a dealer selling an available unit. He was able to contact petitioner
Tovota Shaw, Inc. and was told they had an available unit. Popong Bernardo, a sales
representative of petitioner company, entered into an Aercement with orivate
respondent in consideration of the atter's request to have the unit ready not later than
17 lune 1898 which he will use to go to his home province for his birthdav celebration. It
was also agreed upon that the balance will be paid by credit financing through B.A.
Finance. The next day, a Vehicle Sales Proposal (SP) was accomplished by Bernardo
in lieu of the delivery of the P 100,000 downpayment containing the aforementioned
manner of payment and was approved by the sales supervisor. On 17 June logo, me
Drivace venice was nor denveredras agreea upon because. as Bernardo told private
respondent. "nasulot ang unit ne ihang malakas. Private respondent then asked for the
refund of his P 100.000 downpavment which the petitioner did so on the same day by
issuing a check then signed by the former with reservation as to future claims for
damages. Thereafter. petitioner refused to accede to the demands contained in private
respondents two letters, prompting the latter to file a complaint. The trial court resolved
in favor of the latter and was subsequently affirmed by public respondent Court of
Appeals in toto hence the instant case.
Issue: WON the Agreement, executed and signed by petitioner's sales representative, a
pertected contract of sale, binding upon the petitioner:
Held: The Court resolved in the negative. This Court had already ruled that a definite
agreement on the manner of payment of the price is an essential element in the
formation of a binding and entorceable contract of sale. This 1S so because the
agreement as to the manner of payment goes into the price such that a disagreement
on the manner of payment is tantamount to a failure oad ee on me orce There was no
obligation on the part of Toyota to transfer ownership of a determinate thin to Sosa and
no correlative oblication on the part of the latter to pay therefor a price certain appears
in the Agreement. The provision on the downpavment made no specific reference to a
sale of a vehicle. It it was intended for a contract of sale, it could only reter to a sale on
installment basis, as the VSP executed the following dav confirmed Moreover, there
was absence of a meeting of minds between Toyota and Sosa. Knowing that Bernardo
was only a sales representative, hence a mere agent of petitioner, it was incumbent
upon Sosa to act with ordinary prudence and reasonable diligence to know the extent of
Bernardo's authority in respect of contracts to sell Toyota's vehicles. A person dealing
with an agent is put upon inquiry and must discover upon his peril the authority of the
agent. Accordingly. in a sale on installment basis which is financed by a financing
company, the financing company is subrogated in the place of the seller, as the creditor
of the installment buver. Since B.A. Finance did not approve Sosas application, there
was then no meeting of minds on the sale on installment basis. The vsP was a mere
proposal which was aborted in lieu of subsequent events. It follows that the VSP
created no demandable right in tavor of Sosa for the delivery of the vehicle to him, and
its non-delivery did not cause any legally indemnifiable injury.
Toyota Shaw Inc. vs. Court of Appeals, and Sosa 244 SCRA 320
May 1995
FACTS:
Luna L. Sosa and his son, Gilbert, went to purchase a yellow Toyota Lite Ace from the
Toyota office at Shaw Boulevard, Pasig (petitioner Toyota) on June 14, 1989 where
they met Popong Bernardo who was a sales representative of said branch. Sosa
emphasized that he needed the car not later than June 17, 1989 because he, his family,
and a balikbayan guest would be using it on June 18 to ao home to Marindugue where
he will celebrate his birthdav on June 19. Bernardo assured Sosa that a unit would be
ready for pick up on June 17 at 10:00 in the morning, and signed the "Agreements
Between Mr. Sosa & Popong Bernardo of Toyota Shaw, Inc.," a document which did not
mention anything about the full purchase price and the manner the installments were to
be paid. Sosa and Gilbert delivered the down payment of P100,000.00 on June 15,
1989 and Bernardo accomplished a printed Vehicle Sales Proposal (VSP) No. 928
which showed Sosa's full name and home address, that payment is by "installment," to
be financed by "B.A.," and that the "BALANCE TO BE FINANCED" is "P274,137.00",
but the spaces provided for "Delivery Terms" were not filled-up. When June 17 came,
however, petitioner Toyota did not deliver the Lite Ace. Hence, Sosa asked that his
down payment be refunded and petitioner Toyota issued also on June 17 a Far East
Bank check for the full amount of P100,000.00, the receipt of which was shown by a
check voucher of Toyota, which Sosa signed with the reservation, "without prejudice to
our future claims for damages." Petitioner Toyota contended that the B.A. Finance
disapproved Sosa's the credit financing application and further alleged that a particular
unit had already been reserved and earmarked for Sosa but could not be released due
to the uncertainty of payment of the balance of the purchase price. Toyota then gave
Sosa the option to purchase the unit by paying the full purchase price in cash but Sosa
refused. The trial court found that there was a valid perfected contract of sale between
Sosa and Toyota which bound the latter to deliver the vehicle and that Toyota acted in
bad faith in selling to another the unit already reserved for Sosa, and the Court of
Appeals affirmed the said decision.
ISSUE:
Was there a perfected contract of sale between respondent Sosa and petitioner
Toyota? COURT RULING: The Supreme Court granted Toyota's petition and dismissed
Sosa's complaint for damages because the document entitled "Agreements Between
Mr. Sosa & Popong Bernardo of Toyota Shaw, Inc.," was not a perfected contract of
sale, but merely an agreement between Mr. Sosa and Bernardo as private individuals
and not between Mr. Sosa and Toyota as parties to a contract.
There was no indication in the said document of any obligation on the part of Toyota to
transfer ownership of a determinate thing to Sosa and neither was there a correlative
obligation on the part of the latter to pav therefor a price certain. The provision on the
downpavment of P100,000.00 made no specific reference to a sale of a vehicle. If it was
intended for a contract of sale, it could only refer to a sale on installment basis, as VSP
No.928 executed on June 15, 1989 confirmed. The VSP also created no demandable
right in favor of Sosa for the delivery of the vehicle to him, and its non-delivery did not
cause any legally indemnifiable injury.
FAR EASTERN EXPORT & IMPORT CO., vs. LIM TECK SUAN;
G.R. No. L-7144
ISSUE OF THE CASE: Whether or not Far Eastern is liable to the direct loss and acted
as an agent
RULING OF THE COURT: In the present case, the export company acted as agent for
Frenkel International Corporation, presumably the supplier of the textile sold. In the
Velasco case, the Universal Trading Co., was acting as agent for A. J. Wilson
Company, also the supplier of the whisky sold. In the present case, Suan according to
the first part of the agreement is said merely to be commissioning the Export Company
to procure for him the merchandise in question, just as in the other case, Velasco was
supposed to be ordering the whisky thru the Universal Trading Co. In the present case,
the price of the merchandise bought was paid for by Suan by means of an irrevocable
letter of credit opened in favor of the supplier, Frenkel International Corporation. In the
Velasco case, Velasco was given the choice of either opening a similar irrevocable
letter of credit in favor of the supplier A. J. Wilson Company or making a cash deposit. It
is true that in the Velasco case, upon the arrival of the whisky and because it did not
conform to specifications, Velasco refused to received it; but in the present case
although Suan received the merchandise he immediately protested its poor quality and
it was deposited in the warehouse and later withdrawn and sold for the best price
possible, all at the suggestion of the Export company. The present case is in our opinion
a stronger one than that of Velasco for holding the transaction as one of purchase and
sale because as may be noticed from the agreement (Exhibit "A"), the same speaks of
the items (merchandise) therein involved as sold, and the sale was even confirmed by
the Export company. In both cases, the agents Universal Trading Co. and the export
company dealt directly with the local merchants Velasco and Suan without expressly
indicating or revealing their principals. In both cases there was no privity of contract
between the buyers — Suan and Velasco and the suppliers Frenkel International
Corporation and A. J. Wilson Company, respectively. In both cases no commission or
monetary consideration was paid or agreed to be paid by the buyers to the Export
company and the Universal Trading Co., proof that there was no agency or brokerage,
and that the profit of the latter was undoubtedly the difference between the price listed
to the buyers and the net or special price quoted to the sellers, by the suppliers. As
already stated, it was held in the Velasco case that the transaction therein entered into
was one of purchase and sale, and for the same reasons given there, we agreed with
the Court of Appeals that the transaction entered into here is one of purchase and sale.
As was held by this Tribunal in the case of Gonzalo Puyat & Sons Incorporated vs. Arco
Amusement, 72 Phil., 402, where a foreign company has an agent here selling its goods
and merchandise, that same agent could not very well act as agent for local buyers,
because the interests of his foreign principal and those of the buyer would be in direct
conflict. He could not serve two masters at the same time. In the present case, the
Export company being an agent of the Frenkel International Corporation could not, as it
claims, have acted as an agent or broker for Suan.