Richelle C.

Abarquez
Salmiya, Kuwait
Mobile. # +965 55081046
E-mail: richelle.abarquez@yahoo.com

Objectives:
I am aggressive team player, good and written & oral communication
skills, willing to extend to work hours and willing to learn more about to work.

Personal Information:

Date of birth: January 12, 1980

Place of birth: Rodriguez Rizal, Philippines
Age: 39 years old
Height: 5’4”
Nationality: Filipino
Passport No.: EB5536856
Status: Married
Civil id No: 280011208244

Educational Attainment:

Tertiary: ROOSEVELT COLLEGE MARIKINA

Lamuan, Marikina City, Philippines
AB Psychology (Undergarduate)
(2001)

Secondary: GENERAL LICERIO GERONIMO

NATIONAL HIGH SCHOOL
Rodriguez, Rizal Philippines
(1997)

E. RODRIGUEZ ELEMENTARY
SCHOOL, Rodriguez, Rizal Philippines
Primary: (1993)
 Work Experience in Kuwait:

RESTAURANT SUPERVISOR
Pizza Express / M.H. Alshaya Co. W.L.L.
Jabriya Land
October 2012 up to present

The Role:

The role of the Restaurant Supervisor is to oversee junior team members

in their service delivery, ensuring guest satisfaction is always the main
focus, whilst building good customer relations and ensuring company
standards are delivered.

Job description:

1.)  Supervise table reservations and effectively controls the flow of guests in the
restaurant to ensure maximum turnover.

2.) Conducts table visit in the absence of the Manager.

3.) Assist the Restaurant Manager in implementing specials promotions and

events.

4.) Continuously assist the operations by helping the hostess and waiting
employees.

5.) Ensure “Lost and Found” procedures are strictly followed.

6.) Ensure restaurant is properly set-up and ready prior to opening.

7.) Compile and report guest/employee incident reports in the absence of the
Manager.

8.) Ensure guests are always welcomed in warm and friendly manner.

9.) Monitor and ensure high level of cleanliness and maintenance of the
restaurant at all times.

10.) Ensure Audio Visual and lighting levels are maintained in the Restaurant.
 WAITRESS
Pizza Express / M.H. Alshaya Co. W.L.L.
Dahiat Abdullah Salem
July 21, 2009

The Role:

To prepare and serve food beverage to guest in a friendly and professional

manner in order to maximize guest satisfaction consistent with established
standards.

Job description:

1.) Ensure that our guest receives prompt, friendly & personalized service.

2.) Ensure all guests are greeted & served with a positive & upbeat
attitude.

3.) Has complete understanding of the operation philosophy of each our

restaurants and conveys the same to our guest.

4.) Possesses sound knowledge of our products i.e. food and drinks.
Caters to the needs of our guest by suggestively selling our food and
beverage items.

5.) Notifies managers of specific guest’s needs and request.

6.) Answer all telephone calls and inquires in an efficient and professional
manner.

7.) Accommodates our guest’s time restrictions through timely service and
making double-check.
 Work Experience in Philippines

August 1, 2006-June 06, 2007

Sales Associate
SM Makati Ayala Branch
Noritake Porcelain Manufacturing
J.P. Rizal St. Marikina City

October 05, 2005-March 24, 2006

General Worker
Fortune Tobacco Corporation
Parang, Marikina City

December 07, 2004-May03, 2005

Sales Clerk
SM Mall Sta.Mesa Branch

February 09-July 24, 2004

General Worker
Fortune Tobacco Corporation
Parang Marikina, City

July 28-December 28, 2003

General Worker
Lapu-Lapu Packaging, Corporation
Parang, Marikina City

December 05, 2000-May 05, 2001

Cashier
Jollibee Corporation
San Mateo Branch

June 02-November 02, 1999

General Worker
Fortune Tobacco Corporation
Parang Marikina, City

Richelle C. Abarquez
Applicant