RT Journal Article

A1 Hancock, Jeffrey T
A1 Naaman, Mor
A1 Levy, Karen
T1 AI-Mediated Communication: Definition, Research Agenda, and Ethical
Considerations
JF Journal of Computer-Mediated Communication
JO J Comput Mediat Commun
YR 2020
DO 10.1093/jcmc/zmz022
VO 25
IS 1
SP 89
OP 100
SN 1083-6101
AB We define Artificial Intelligence-Mediated Communication (AI-MC) as
interpersonal communication in which an intelligent agent operates on behalf of a
communicator by modifying, augmenting, or generating messages to accomplish
communication goals. The recent advent of AI-MC raises new questions about how
technology may shape human communication and requires re-evaluation – and
potentially expansion – of many of Computer-Mediated Communication’s (CMC) key
theories, frameworks, and findings. A research agenda around AI-MC should consider
the design of these technologies and the psychological, linguistic, relational,
policy and ethical implications of introducing AI into human–human communication.
This article aims to articulate such an agenda.
RD 1/7/2023
UL https://doi.org/10.1093/jcmc/zmz022