You are on page 1of 1

?

What is Bot Store and why is it important 

The Bot Store offers developers, who build Digital Workers or bot packages, a
monetization opportunity by protecting the business logic contained within the
bots. The commands within the protected bots are not visible in the Enterprise
,Client and are not allowed to be edited by the purchase

Using bots from the store allows us to:

 Help speed up the digitizing of processes

 Give us access to high-quality bots and digital workers

 Helps add more business functions and automation capabilities.

Question 2: Digital Workers: Share an overview of what a Digital worker is and

give an example in a Customer Service setting where a Digital worker would

add value. What types of activities would the Digital Worker complete?

A digital worker is a virtual representation of your traditional job activities,


some of which you can automate or augment. A digital worker helps people
focus on stimulating, high-impact work by offloading traditional jobs of
repetitive, high-volume activities

providing support to consumers through digital channels like chat, email, text

(SMS), social media, messaging apps.

You might also like