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Start talking about what the role-play says. ”. Make sure you use connectors and linking words or phrases: although, in spite of, on the contrary, ete... . Once your have talked about what the cards say, connect them with the related topic. Make sure you include the most relevant vocabulary related with the topic |. Try to use grammar structures appropriate to your level. . You may use examples from your personal experience to make it sound more realistic. I remember once when I ... / This reminds me of... Tanna EERIE ‘Student B: You work at the Lost Luggage counter at London Gatwick airport. A's luggage hasn't arrived. Ask for the flight number and where he/she comes from. Explain the situation. Try to find and Solution, Be polite and understanding within reason. Student A: You are a passenger on | flight BA 1722 from San Francisco. I You've just landed at London Gatwick [Airport and your luggage hasr't arrived, | 80 you go to Lost Luggage to report it. B J works at the Lost Luggage counter. Talk to him/her and demand a prompt solution Und claim for compensation, a d Student A: You booked a holiday in a [Student B: Youworkat a travel ogent’s. paradixe island with your partner but, in * Some customers are visiting you due toa j fact, it turned out to be terrible. When you | problem they have hed during their r get back you are very disappointed and you ~ holidays. Convince them that they paid for return to the travel agent's to complain | what was offered and the conditions of ‘about their organization. (type of ‘accommodation, room, food, facilities, ‘excursions, etc) Ask for any kind of g ul compensation. are eee ee eee - the journey were as previously accorded. J ey Student A: You want to take two weeks holiday with your young family. (wife, boy of 9 and girl of 5) You have a tight budget but you would like a hotel in a sunny place with activities and food for children plus a baby sitter. You are also interested in renting a (| cor todo bit of sightseeing Student B: You work in a travel agency that has a good reputation for finding good holidays for fa has various demands which you will have to try and arrange within a budget. tee

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