8 Advantages of a Small Business
1. Faster response time to
customer needs.
In a small company, it is less likely that difficult customer
problems will fester because the owner will know sooner
and take action. Big businesses often take an extended
period to react to customer complaints. With no lengthy
chain of command, complex bureaucracies filled with all
mon to big
much quicker to your
customers’ concerns.
2. You can handle clients’
questions and concerns
immediately.
You can be there when all the big boys can offer is a
ringing phone anda
mail; you can be available
nights, weekends and holidays. Customers know that they
y with you - the owner - to help
get in touch
them solve their problems with your prod
That is a big plus!
or service.3. Ability to offer personal
ongoing service to
customers.
An extremely important advantage to being small is tha
you are in a better position to provide a more personal
service to your customers. Customers trust businesses
that offer them sincere personal attention, and they
respond well to businesses that know their names and
remember details about former transactions. You put
greater pride in customers who say, “I've been doing
business with this company since 1995:" whereas a mass
marketing giant may less likely to care4. Can send the experts for a
lesser cost.
Many small business owners are experts in their fields
before branching out and starting a business: a small
advertising business may be run by a former creative
director of a large ad agency, or the owner of a video
production house may formerly be a director of
independent films.
You need to harness quality work, combined with
reasonable fees - two important aspects that create value
and could form the basis for establishing a growing base
of loyal customers. By niche marketing your services and
specialty skills, your clients should see you as a specialist
despite your size.5. Lower overhead costs.
By being small, your business requires fewer resources to
operate and maintain. Your lower overhead costs can
allow you to offer a cheaper price, and even undercut a
big competitor. You can outsell the big corporations by
getting a higher percentage of business from within a very
narrow niche. You can pinpoint your focus, and do well on
a smaller profit margin.
6. More nimble and flexible.
Small businesses are more flexible and less bound by
policies and procedures. When a customer complains to a
Best Buy saleslady, for example, the customer will most
likely hear the statement, “Our policies state that so-and-
so.” The employees are unable to extend better customer
service as their hands are tied by company policies. Asa
result, unsatisfied customers who perceive that their
needs are not important to the company leave
You, on the other hand, can easily provide concessions to
complaining customers. To keep the customers happy
and satisfied, you can adjust easily a policy; no need to go
through the board or the legal department to approve any
change in policies of the business. This flexibility fosters
confidence and loyalty among customers.7. Quick to react to changing
market conditions.
Being flexible also relates to the ability to react quickly to
changing market conditions. Because of their small size,
most small companies are forced to be innovative if they
want to compete. Your small business lacks the resources
of larger companies, and so the only way you can
compete is to come up with something creative, new, and
different.
Most mass marketers cannot react as quickly to changing
market conditions, but you can. You can make changes in
your inventory, billing. new product or other procedures
more easily in response to changing customer needs.
More importantly, you can make decisions NO\W/!8. Can work more closely with
customers to correct the
company's shortcomings.
In large companies, there is often a wide gulf between
customers and policymakers. Small business owners are
often on the front line, and policies can be chan,
needed immediately. To keep ahead of the game, you can
monitor customer feedback, e:
jally those who ha’
switched from larger companies to your small business
and respond to them immediately.
The key to excelling against the big boys is to do the
things that they don't do. Your small size has its
advantages - way more than listed above - use them to
outmaneuver and out service them every time and win
the game!Disadvantages of Small
Business
Busi
a
colleagues preparing for
By: George N. Root III
Updated September 26, 2017
'55 Meeting image by Vladimir Melnik from Fotolia corr
There are several advantages to owning a small business.
You may qualify for government funding that larger
businesses are not privy to. The small business can adapt to
changes in the marketplace quicker than the larger business
and can have a more personal feeling with its employees,
which helps in creating a better working atmosphere. But
there are also several disadvantages to being a small
business as well.Attracting Talent
A larger company tends to have greater resources to offer top
talent within your industry, and those resources are often
used to attract that top talent. In order to grow your business
you need qualified people in key positions. A larger business
can offer more advancement, a more recognizable name that
could help in the execution of work duties and potentially
more pay and benefits than a small business. A small
business would need to use the potential for growth as a way
to attract top talent, and that may not be enough to get the
people your company needs to become successful.
Name Recognition
When a small company is out in the marketplace trying to win
business, it is inevitable that it will come across some of its
larger competitors. A larger business has a level of name
recognition that a smaller business does not have. To some
potential clients, there is a sense of confidence in doing
business with a company that has an established name
within the industry as opposed to going with a relatively
unknown small business.Raising Funds
A small business owner is constantly looking for sources of
funding for the business. While the federal government offers
opportunities for grants to small business, private investors
may not be as willing to give access to funding. A small
business that does not have the market share or presence in
the marketplace that a larger business has may find it
difficult to convince venture capitalists and other private
investors to put money into the business and help with
growth. Even banks may make lending difficult for a small
business by offering higher interest rates on loans than they
would offer to a larger business.
Downturns in Revenue
When a larger company experiences a downturn in revenue, it
may have enough reserve cash on hand to survive the
downturn. The reputation of the larger business may allow it
to negotiate terms with vendors that would help to stretch
revenue until sales pick up again. A small business operates
on a tighter budget and a large downturn in sales could mean
the end of that small business if reserves are not available or
a line of credit is not offered by a lender.Reasons for Starting a New Business
by Brian Hill
Entrepreneurs often have more than one
motivation for starting a company.
Personal and financial considerations
come into play. Because starting a
company is such a challenging task,
individuals taking the entrepreneurial path
must be highly motivated, willing to
accept work days involving long hours and
be resilient enough to bounce back from the setbacks that almost certainly will
occur.
Build Wealth
Owners of successful businesses create wealth for themselves and their families.
The owner's annual compensation can be higher than the salary he would earn
working for someone else. If the company is sold, there can be a substantial
payout to the owner when he exits the business. Each milestone the company
reaches in terms of revenues, profits or market share creates equity for the
founders of the company.
Challenge
Many people are drawn to entrepreneurship for the challenge involved in starting
a company from ground level and building it. They are excited about the risk vs.
reward tradeoff -- the chance the business might fail vs. the chance of making
lots of money with the venture, Compared with working for a large corporation,
where job responsibilities are more narrowly defined, the CEO of a startup venture
has to be proficient with all aspects of the company's operations, including
finance, product development and marketingIndependence
The opportunity to be your own boss has always been one of the primary
motivations for starting a business. Many people who work a 9 to 5 job in a large
company find it to be frustrating and tedious. They may not deal well with the
rules and restrictions most company enforce, and they may not believe they are
adequately compensated for the contributions they make at work. Quitting the
corporate job and going out on your own appeals to people who have an
independent nature.
Sense of Accomplishment
Entrepreneurs feel tremendous pride when their startup venture turns into a
thriving enterprise. As with any creative endeavor, this sense of accomplishment
comes from building something out of nothing. The company is truly their
creation. Even if employees contributed to the company's growth, the credit
primarily goes to the founder of the company--she took the risk to start the
company.
Provide for Family Members
Parents have a desire to make sure their children are provided for. This can take
the form of an inheritance--naming the children beneficiaries in a will--but
another way to ensure children's prosperity is to create a family business that can
be passed on to them when the parents retire. Working side by side can help build
stronger family bonds.
Help Others
Many entrepreneurs strive to develop products and services that benefit society
as well as creating financial opportunity for the company's founders. Some go so
far as to make personal financial goals secondary to contributing to society. The
global emphasis on being better stewards of the environment has partially been
driven by entrepreneurs creating technologies to protect the environment or
provide renewable energy.What Are the Benefits of a Business Plan?
The bigger picture: This is one of the key advantages of a business plan. When
you plan your business right, you can get a clearer picture of the business as a
whole. You can easily comnect the dots between strategy and tactics, and
everything is easier to work out.
Strategic focus: As a startup, you need to create an identity and focus on building
that identity. Itis usually defined by your target market, and the products and
services you are tailoring to match their needs.
Set priorities: It's impossible to do everything at once in a business. When you
plan your business, you can order things in terms of their importance and allocate
your effort, resources and time in an efficient and strategic manner.
Manage change: When you plan your business effectively, you can check your
assumptions, track your progress and see new developments right from the
beginning, allowing you to adjust accordingly.
Forces you to be accountable: When you plan effectively, you set expectations for
yourself and a means by which you will be able to track your results. You can
constantly review your business plan in terms of what you expect and what
eventually happens.Short term finance
» Short term financing deals with raising money
required for a short period, i.e. less than one year.
» It is raised to meet the short term working capital
requirements of the business.
> sources:
Trade Credit
Installment Credit
Customer Advance
Bank Credit
aicWhat is working capital
* Working capital is the amount of money that a
company has tied up in funding its day to day
operations.
+ A company has to tie up money to fund its stocks,
credit sales and other current assets, but this is
offset by its ability to fund this from current
liabilities such as purchases on credit. If a
company buys on credit it does not have to tie up
(as much) money in its stocks. In some
businesses (such as grocery retail) working capital
can even be negative. A business that buys on
credit and sells for cash is being partly funded by
its suppliers.
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