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at fifty years, M/s. Tufleather has been ing
her to companies, which make leather shoe,
Pe ic) ttt 1991 comer, tne coe
wring the Shoe ene industry, Primatily because tia Goveemmast y
tant Pe ie a ene Particularly to firms that were export orienta Wits
Precline et fiver 4 isa factory with R & D facilites in
amil Nadu. Tn 1993, D department devel
which ree had properties of shoe material Smee ated
eg aan, Te COmpany also set up a sub unit produce shoes with thi
material and conducted test marketing toa riteed
luge the initial respons
ited positive consumer response, al Tesponse. The pilot study
i
“Tufcom Shoes”
he business of manufacturing and
lated products, In the
'Y was contemplating
ales persons
turing companies by
@ nationwide advertising
yy for the Tufcom material,
company developed a premium pricing strates
bejconstimer perceptual process - the belief that high price is an indicator of
felt that Tufcom offered quality that was superior to leather in terms of
id ease of care. After adopting a skimming pricing strategy, the company
sider penetrating the lower priced shoe market segment. While the first
Taunch of Tufcom shoes showed positive results, sales began to fall
that. Feedback from their sales team indicated that high price buyers did
tivated by the factors emphasised by Tufleather, namely durability and ease of
, some complaints were received from buyers of Tufcom shoes that they
s unusually warm.
do you think the company went wrong in analysing consumer shoe
behavior?
Solution ;
went wrong when the company developed a premium pricing strategy for
M material. Consumers felt that Tufcom was offering quality that was superior
After adopting « skimming pricing
to penetrate the lower priced shoe
‘ause as it was previously approaching high
changed when low pricing
through durability and ease of care which was chang: p
85 ease of care, Since
sh again indicated low quality, durability anc fe x ue af ae
78 did not find it easy to care and unusually warm, the sales degbe [BBA Third Semester (Marketing Manageine
) Do you think the company should identify a new buyer mark
lower priced shoe market segment?
One Possible Solution
No, the company should not find new customer
Case Study 2: More About Kodak
‘The Exstman Kodak Co, is best own fort ubiguitous yellow flm pockages. However, even,
when fim photography was, dominant, Kodak generated substantial Tevemaes from yt
product ines.
[Now, withthe shift to digital imaging, these product ines are eral to the firm's pan 4
‘only solidity its ftare vey bat albo regain ts car WorldWide reputation. Esstnun Kot
‘Product mix includes an array of product lines focused on four areas;
“AY” Digital and film imaging. not just for amateurs, but also for professionals ang
‘cinematographers;
+2) Health imaging, especially products for the medical and dental fields
3) Graphic communications, spanning an aray of printing and scanning applications; ang
4) Displays and components, concentrating on leading-edge display devices,
In 2003, Eastman Kodak decided to emphasise non-photographic areas in the future, it
‘wants to be a major player in the market for printers, from inexpensive inkjet mod fop
consumers to very expensive digital machines for large organisations. These product
spaces are already crowded with consumers able 10 choose among. various’ brands
including Epson, Canon, and Hewlett-Packard, and business buyers having multiple
‘options such as Xerox and HP. Eastman Kodak is acquiring firms that will allow itto bea
‘more formidable competitor in the high-end digital printer market. ‘¢
‘Eastman Kodak has other successful lines that do Sh public exposure. For
‘example, the year after X-ray technology was i began selling a type of
it . Now Eastman Kodak ita evel Bt ale ht cong,
in 7 ih di
fare by ant that has a hist,
nt ra
TE a ee
te ne kf pods ea on be
ik onc as a te
fl =
rae aig tc oe seo nan consumer,
ree Rg a ee
Fs ait Kelogy sowees wee home, {
2 ot yg,
ie conse se te beac a
2 oY nd we mad hee
ie ard