• Salaries & wages

• Linens
• Employee benefits
• Outsourced services
• Operating supplies
• Uniforms
• OPL
Different positions:

• Executive Housekeepers
• Assistant housekeeping
managers
• Supervisors
• Room attendants
• House-persons
▪ Based on forecasting data, Housekeeping manager
must staff the department with right number of
people needed for a smooth operation.
▪ Legally, it must be submitted for the whole month,
however, regarding the volatility of workflow of a
hotel, it should be managed and modified by week.
▪ In order to calculate the right number of staff, there
are certain details to determine beforehand:
▪ Time to clean a room
▪ Number of rooms per GRA
▪ Other activities performed in shift
Extrabeds

Number of guests per room

Length ofstay

Check-in and Check-out time

Rooms distribution in the floor

Stayover, departure or Refresh.

o Labour is the highest Hsk expense
In many hotels housekeeping payroll equals ¼ or 1/3 of
the total payroll

o Efficient scheduling
Overstaff: too many employees scheduled
Understaff: too few employees scheduled

o Determine fixed staff and variable staff positions

Fixed staff positions: regardless the occupancy
Variable staff positions: depends on the hotel occupancy.

o Housekeeping outsourcing.
Variable number workers according to occupancy.
3rd party company is paid per rooms cleaned and
number of hours of common areas cleaning.
The cleaning company normally provides tools for
cleaning and cleaning supplies.
Way to save cost if your occupancy is very variable.
Quality problems may arise because staff turnover.
Holiday pay, meals, insurances,
payroll taxes…

Staff parties or social events

Global Corporate benefits:mainlyin

international hotel chains.

HR + Accounting provide info.

Cleaning projects, laundry/ dry cleaning

Consult current contracts or past

invoices

Negotiate new conditions for next year

or change of contractor

Housekeeping Manager will be in charge

of managing and dealing with this issue
Forecasted occupancy levels staffing guide

Large of staff will impact directly in its performance

Output level (maximum amount of laundry in pounds)

considering this ratio, it will determine amount of
equipment and space storage Influenced by Occupancy and
staff uniforms.

COST per occupied room of laundry operations (historical

information).
Replacement cost (new linens to be purchased): it
is an expense that needs to be worked into the
budget-planning process.

How to forecast future purchase?

Physical Inventory Count

Once the inventory is done: Accounting dpt., GM

and Hsk Manager will analyze the information; it
will be registered as a historical data and used to
plan next purchases.
Non recycled inventories

Guest supplies/ amenities,

cleaning supplies, small
equipment.

These items are influenced

by the occupancy level and
usage rate.
Provisions for the cost of new and replacement

Personnel turnover or new hiring

Itemized list of all types of uniform

Costs included in the operating budget as well

as the cost assumed for damage, washing or
repairing.

Part of the initial investment

Depending the treatment of cleaning it needs, it

will affect in the PAR Level per job position.

Not all positions required same number of

uniforms (E.g: cook vs recepcionist)