HONEYWELL

General Linguistic Instructions

Contents
1. What’s NEW...........................................................................................................................................................2
2. Your contacts at Lionbridge...................................................................................................................................2
3. Customer Information/Scope................................................................................................................................2
A. Who is our customer?.......................................................................................................................................2
B. Tasks Performed depending on the information included in HO......................................................................4
Translation and Editing........................................................................................................................4
Proofreading/Converted Format Review (CFR)....................................................................................4
Language Sign-off (LSO).......................................................................................................................4
Language Quality Inspection (LQI).......................................................................................................5
C. General Linguistic Instructions..........................................................................................................................6
Legacy segments.................................................................................................................................6
General rules:......................................................................................................................................6
4. Linguistic Assets.....................................................................................................................................................6
A. TM Information..................................................................................................................................................6
B. Reference Material............................................................................................................................................6
C. Glossaries...........................................................................................................................................................6
D. Style Guides.......................................................................................................................................................6
5. Specific Instructions...............................................................................................................................................7
A. Linguistic Tool Box (LTB)....................................................................................................................................7
B. Specific items that MUST be checked...............................................................................................................8
C. Query management during the project.............................................................................................................9
D. Deliverables to Lionbridge.................................................................................................................................9
E. Known Issues.....................................................................................................................................................9

Version History
Version 1.0; created 8/01/2017; by Language Excellence

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 1

1. What’s NEW

CONFIGS:
There is a change regarding the configuration files to be used for particular projects. Please consult the section
“Linguistic Tool Box (LTB)” on page 7.

REFERENCE MATERIALS (PRIORITY)

The content of the Final TMs no longer takes priority over the Glossaries. In case of terminology conflicts between
the TM, the glossary, or any other reference material please contact the Language Lead.
Please consult the section “Known Issues” on page 9.

2. Your contacts at Lionbridge

Linguistic Queries Language Lead name email
Please send linguistic queries Joanna Telus joanna.telus@lionbridge.com
to
Copy on email Relevant PM

Schedule Questions, finance, PM Name email

Deliveries
Please deliver to Sparsha Anchan sparsha.anchan@lionbridge.com
Prasad Kulkarni prasad.kulkarni@lionbridge.com
Anil Sachala anil.sachala@lionbridge.com

3. Customer Information/Scope
A. Who is our customer?
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges
linked to global macro trends such as safety, security, and energy.
For all Honeywell related information please visit company’s website: www.honeywell.com
Honeywell is divided to 4 main divisions:

Aerospace
Aerospace products and services used globally on virtually every commercial and business aircraft as well as
for defense and space applications include: integrated avionics, engines, aircraft equipment, systems, and
service solutions.

Automation and Control Solutions

Everything to do with environmental controls, life safety, security, sensing, scanning, and mobility products,
as well as building and process solutions. Equipment which is used in 150 million homes, 10 million
buildings, 5,000 industrial facilities, and hundreds of gas and electric utilities worldwide.

Performance Materials and Technologies

Developing and manufacturing advanced materials and process technologies such as drugs and medicines,
oil, gasoline, diesel and jet fuel, petrochemicals, refrigerants and biofuels.

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 2

 Transportation Systems1
Transportation Systems is a leading provider of world-class technologies and solutions to automakers, their
suppliers, and consumers. From fuel-saving and emission-reducing turbochargers to safety-enhancing brake
products such as disc brake pads, drum brake linings and aftermarket brake products marketed under the
Bendix® and Jurid™ brand names.

Most of our jobs come from ACS, you can see ACS subdivisions listed below:
1. Honeywell Life Safety
http://www.honeywelllifesafety.com/
Honeywell Life Safety provides leading-edge solutions that extend technology leadership in Intelligent
Sensing, Gas, Fire and Smoke Detection, Health Telemonitoring, and Personal Protective Equipment.
2. Honeywell Security Group (HSG) or Honeywell Systems Group
http://www.security.honeywell.com/
Produces “all kinds of products to monitor people in and around properties”.
HSG is divided into:
 Honeywell Video Systems (HVS): CCTV, dome cameras, DVR’s.
Products: L-series, HRXD Series, Fusion Series
http://www.honeywellvideo.com/index.html
 Honeywell Access Systems (HAS): Access Control solutions
Products: WIN-PAK, NStar, Omniclass, LobbyWorks, NetAxs
http://www.honeywellaccess.com/
 Honeywell Intrusion or Honeywell Security & Communications
All products related to intrusion systems.
Products: Galaxy, IS2500 Series, Domonial, Vista, Omni, Lynx
http://www.security.honeywell.com/hsc/
 Honeywell Integrated Security
https://www.honeywellintegrated.com/ss/index.html
 Cabling and Custom Electronics
http://www.genesiscable.com/

3. Honeywell Process Solutions (HPS)

http://hpsweb.honeywell.com/Cultures/en-US/

4. Honeywell Building Solutions (HBS)

https://buildingsolutions.honeywell.com/Cultures/en-US/

5. Environmental and Combustion Controls (ECC)

http://customer.honeywell.com/Business/Cultures/en-US/Default.htm

6. Honeywell Scanning & Mobility (HSM)

http://www.honeywellaidc.com/en-US/Pages/default.aspx

7. Honeywell Sensing and Control (HSC)

http://sensing.honeywell.com/

We also receive requests from a German Honeywell company:

Novar GmbH with the brands:
 ESSER. fire protection concepts and voice evacuation systems (safety in buildings)
http://www.esser-systems.com/en/about-us/company.html

1
In July 2014 Honeywell realigned the Transportation Systems business segment with Aerospace business segment. However, for the purpose
of localization, no changes have been introduced to the division of Translation Memories.

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 3

  Ackermann. Life Care solutions for hospitals and nursing homes.
http://www.ackermann-clino.com/en/index.html

Honeywell jobs are mostly of technical nature. They include texts related to company’s products
(datasheets, installation instructions, case studies etc.) and marketing texts (press releases, etc.).
General press articles also come up frequently.

B. Tasks Performed depending on the information included in HO

Translation and Editing
Translation
Translation is a core step in the localization process. Translation should be carried out via the
TM/CAT tool specified in this document, with a good attention to: accuracy of translation,
language conventions (i.e. grammar, spelling), compliance with defined and generally-accepted
terminology and style. Other types of requirements are noted in this document if any.
Editing
Editing should be done in 2 steps:
Revision – comparing the source and target text to identify errors of meaning
Review – checking the target text to identify errors of form
For editing of translation from multiple translators, an editor is expected to perform
harmonization of the style and tone, and to ensure consistency in the terminology and
expression used in the translation.
Lionbridge expects final language quality after editing, which also indicates no issues left
(without advanced notice to Lionbridge).

If one agency is used for Translation and Editing:

1. This step should be performed by a linguist other than the original translator unless agreed
otherwise with Lionbridge in writing.

Proofreading/Converted Format Review (CFR)

This is a check in an intermediate (pre-DTP and pre-Engineering) format for

 typographical errors,
 incorrect hyphenation and
 residual typos, as well as
 improper formatting affecting the language quality.
All corrections should be implemented in the pre-conversion files used for translation and
editing, and the files will be converted again for the DTP or Engineering tasks.

Language Sign-off (LSO)

This is a check in the final format (after DTP and engineering processes) of the files for
typographical errors, incorrect hyphenation and residual typos, as well as improper formatting
affecting the language quality. A project/customer specific checklist might be provided to
support the quality assurance effort.

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 4

 Implementation Guidelines:
1. Please implement all changes in the unclean files.

2. ALSO clearly annotate the PDF with ALL changes, so our non-linguist team can safely
implement all changes in the Formatted files (e.g. FrameMaker). (Alternatively: update
clean files)

3. Please don’t localize English Symbol Text. The text should be kept in English. If you see a
translated form in the PDF, please annotate it in the PDF file and fix the issue in the bilingual
files.

NOTE: The person implementing changes from the PDF annotation will NOT be a linguist and
will NOT make a decision on grammar or linguistic issues. So please make very sure that your
comments are clear and easy to understand, and that the source and target strings (what to
change, and what to change it into) are clearly indicated.

Language Quality Inspection (LQI)

For translators:
Please note that an LQI may be performed on your translation. LQI schedule and details will be
communicated separately.
Lionbridge LQIs are done via our LQI online system accessible through the Lionbridge Service
Partners portal.
The LQI feedback will be available in your LQI To DO Lists\Translator area on SPP.
LQI corrections need to be reviewed and implemented GLOBALLY throughout all relevant files.
Please refer to the LQI Online User Guide, “Translator TO DO List” section for more information.

For LQI Specialists:

Lionbridge LQIs are done via our LQI online system accessible through the Lionbridge Service
Partners portal.
If you are not familiar with the LQI Methodology and the LQI Online tool, please make sure to
go through the LQI Online User Guide and the LQI Online QRG, both available from the
Lionbridge Tools & Processes section on SPP.
Jobs awaiting your inspection will be available in your LQI TO DO Lists\LQI Specialist area on
SPP.

Remember that there usually is more than one correct way to translate a segment.
 Please respect the Translator's choice and make an effort to distinguish between actual
errors and preferential variations.
 Any variation of a grammatically correct translation, where the instructions have been
duly followed, and the target text convey the meaning of the source text are considered
preferential variations.
 Preferential variations are not counted as errors and will not affect the LQX score or the
Evaluation results. However, this category is included as an option to give the LQI
Specialist the opportunity to suggest improvements to the overall translation.
 If exactly the same error is repeated, please enter it into the form only once and choose
Yes in the Repeat/Global column.
 Make sure to always enter a comment in English in the Error Description column.

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 5

 C. General Linguistic Instructions

Legacy segments
 101% matches are NOT part of the scope.
They usually are pre-translated and locked.
 100% matches: should always be REVIEWED
 Fuzzy matches: any match below 100% needs to be FULLY EDITED

General rules:
 Please do not translate product names.
 Please do not translate Honeywell divisions, Business Units names or branches.
 In case of inconsistency between reference materials please contact Lionbridge team.

4. Linguistic Assets
A. TM Information
General information about Translation Workspace is available in the Translation Workspace
section on SPP.
You can access Translation Memories from https://translate.translationworkspace.com
Make sure you link to the appropriate TM named in the HO email, and please check if you
have received tokens necessary to access it.
Please use the WORKING TM during translation.
Please use the REVIEW TM during editing.
Please ONLY use the FINAL TM to upload files which are final version for each HO.

B. Reference Material
Location of any project specific reference materials will be provided at the time of HO.

C. Glossaries
All relevant glossaries are available from Translation Workspace servers and linked to the TM in
which you will be working. You can also download them from TMS Reference tab.
Should you have problems accessing them please contact Language Lead at
joanna.telus@lionbridge.com

D. Style Guides
All Style Guides are available in TMS Reference Tab

Honeywell Security Group

We have customized Honeywell Style Guides for Honeywell Security Group Spanish and Dutch,
and they can be downloaded from TMS Reference tab

Novar
Style Guide for German into English translations

FOR ALL OTHER HONEYWELL DIVISIONS STANDARD LIONBRIDGE STYLE GUIDES apply,
They can be downloaded from the same TMS location

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 6

Tools
 CAT TOOLS:

Microsoft Word with Translation Workspace Translation Client or TWS XLIFF Editor DURING
TRANSLATION

 Linguistic Toolbox
LTB configurations are to be downloaded from TMS Reference Tab
FOR HONEYWELL BUILDING SOLUTIONS please use the customized configuration

For all other Honeywell Divisions (HPS, HGS, HSP) use the Honeywell configuration for the
specific language pair.

 TMS
Is used throughout the process for all translation and editing assignments

5. Specific Instructions
A. Linguistic Tool Box (LTB)
LTB requirement for this project LTB Configuration Name
For HONEYWELL BUILDING SOLUTIONS projects into French
please use customized configuration available from TMS

For all other Honeywell Divisions (HPS, HGS, HSP) use

HONEYWELL configuration for the specific language pair (also
available from TMS)

If there is no Honeywell configuration for your language pair

please use the Core configuration.
IMPORTANT: Please always choose the language pair before
loading the Core configuration.

If you are unsure please check with Lionbridge team which

configuration applies to your HO
To be used
LTB configs are available from TMS
Where to find it

Annotated LTB output reports are a required part of the deliverable for all the projects.
Before sending the LTB output report back to the Lionbridge project team, please review
carefully each of the entries in the LTB output report, entering under the Ignore? column of the
report:
 Ignore to identify entries that are not real errors and therefore don't need to be
corrected in the translation.
 Mark to identify entries that do need to be corrected or verified in the translation.

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 7

 Remember: ONLY USE either Ignore or Mark. Never use Yes/No, Check/No, Yes/Fixed, etc. If
different terms are used, Lionbridge will not be able to run follow-up macros on your reports.

Once you have finalized commenting the LTB output reports, filter under the Ignore? column by
“Mark” and implement all the relevant corrections in your unclean files before your delivery to
Lionbridge.

LTB Regression Check

If you want to check that all errors have been resolved you can run the LTB again after all rows
have been completed with either Ignore or Mark.
Please run Linguistic ToolBox again using the previous report as an exclusion file: Enable the
Filter using previous report checkbox in the LTB Report settings.

This causes LTB to exclude any entries it would write to the new report if they are marked Ignore
in the previous report. Please deliver both reports.

NOTE: For information on how to work with the Linguistic ToolBox output reports with the LTB
Helper, please refer to the LTB Helper Quick User Guide in the Help folder of your LTB
installation (typically at this location: C:\Users\User_Name\Documents\MyLTB\Help).

Questions regarding the LTB?

Please refer to the reference material available from the Lionbridge Linguistic Toolbox
(LTB) section on the Lionbridge Service Partner Portal.
These are the topics covered in the LTB Getting Started Guide:
How to Install LTB
 What is a Linguistic ToolBox Customized Configuration?
 What is the Linguistic ToolBox Core Configuration?
 How to Work with a Linguistic ToolBox Customized Configuration or with the Core
 How to Work with the LTB Output Reports
 Where to Find More Information on LTB

B. Specific items that MUST be checked

Component Name/File Type

Items to check T&E/LQI CFR LSO

Adherence to general instructions X X
X X X
Adherence to feedback, change requests, clarifications
X X
Table of Contents (ToC)
X X
Index
X X
Headers and footers
X X
Cover page
X X X
Consistency in book and chapter titles (printed
documentation) / jumps, $ and titles documentation)
X X X
There are no corrupted characters or symbols, correct

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 8

 display of extended characters
X X
Graphics and Consistency in immediate UI references with
screenshots
X X X
ALL text is translated
The following text is NOT TRANSLATED: X X X
o Names with ™, ®, ℠ are not translated and
symbols match the source
Product names, trademarked & registered words, company
names are not translated and match the source
X X
Language-specific rules were applied to numeric format,
number values and the order of units match the source
unless instructed otherwise
X X X
Proper use of capital letters, correct punctuation, no double
spaces, double periods, correct quotes, dashes, etc.

C. Query management during the project

 Please send your queries via email to LL at joanna.telus@lionbridge.com unless
instructed otherwise at HO stage
 Please translate each query related string/topic to the best of your abilities and do NOT
leave any marker (???, XXX, ///) in the text.
 Please research on your own prior to querying, to provide a good background and
explanation to your question.
 Please use a professional register when phrasing the query and avoid using comments
that are inappropriate for the customer to see.
 Do not wait until the end of the job to raise queries (i.e. do not send queries along with
your delivery but raise them in a timely manner during translation stage). All queries
should be logged in as they arise.
 If there are queries still unanswered close to delivery time, please inform the Language
Lead and Project Manager immediately. Any unanswered queries should be re-sent
together with the deliverables. However, the goal is to deliver a finished product
without open issues.

D. Deliverables to Lionbridge
1. Clean file(s)
2. Unclean/bilingual files
3. Annotated LTB Reports
4. Signed checklist/sign-off sheet where applicable
5. Confirmation of Updated TM(s) – (e.g. cleanup log for RTF or doc files or Analysis report
with 100% matches).

E. Known Issues
1. Source files received from client are very often poor quality, this may often cause some
segmentation problems, should you notice format related issues please contact PM. If the

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 9

 source contains linguistic errors please do not copy them in the translation. If in doubt,
please contact the Language Lead.

2. In case of terminology conflicts between the TM, the glossary or any other reference
material please contact the Language Lead.
Please list the term and send a related query.

3. For any schedule/scope related questions, please contact the person who booked you for
this task.

Thank you for your work on this account!

Your Lionbridge Team

© 2018 Lionbridge Technologies, Inc. - CONFIDENTIAL 10