Professional Documents
Culture Documents
Select:
– the language,
– the vehicle and body style,
– the issue period of the handbook corresponding to
the date of 1st registration of the vehicle.
2
Overview
3
Overview
4
Eco-driving
5
Dashboard instruments
Instrument panel with When the ignition is switched on dashes instead of the charging time and an
audible signal (repeated beeps).
monochrome display The red or orange warning lamps come on for a
few seconds. These warning lamps should go off The charging cable is connected and the parking
screen as soon as the motor is switched on. brake is released.
Charging will only be possible after applying the
If a lamp remains lit
parking brake.
If a warning lamp remains lit (red or orange), this The vehicle cannot be started while the charging
indicates the presence of a fault which needs cable is connected.
further investigation.
Braking
For more information on a system or a function,
Fixed, accompanied by an audible signal
refer to the corresponding section.
(3 beeps).
The brake fluid level has dropped significantly.
List of warning and You must stop the vehicle.
indicator lamps Stop as soon as it is safe to do so and switch off
Red warning/indicator lamps the ignition.
1. Traction battery charge level Check for the presence of a leak.
2. Driving range or remaining charging time STOP Call a dealer or qualified workshop.
3. Speedometer Fixed, accompanied by an audible signal Orange warning/indicator lamps
4. Drive selector position (3 beeps).
5. Distance recorder A serious fault has been detected. Service
You must stop the vehicle. Fixed, accompanied by an audible signal
Stop as soon as it is safe to do so and switch off (1 beep).
Warning and indicator the ignition. One or more major faults, for which there is/are
lamps Call a dealer or qualified workshop. no specific warning lamp(s), have been detected.
Call a dealer or qualified workshop.
Displayed as warning lamps on the sides of the
Parking brake
Fixed. Fixed, combined with another warning
instrument panel and symbols on the display lamp.
The parking brake is still applied or not
screen, the indicator lamps inform you of a fault Refer to the explanation for the corresponding
properly released.
or when a system is in operation. lamp.
To move off, release the parking brake fully.
Certain lamps may come on in one of two
Flashing, along with the fixed
modes: fixed (continuous) or flashing.
cable connected indicator lamp,
An active lamp may be accompanied by an
audible signal.
6
Dashboard instruments
7
Dashboard instruments
8
Access
From inside
To open:
► Press the locking handle to release the
window.
► Lift the window until it stops to keep it fully
► To open the driver's door, pull strap 1 at the open.
end of the dashboard.
The vehicle has two doors which open in ► To open the passenger door, pull strap 2 to Take care when opening the window
opposite directions. the right of the passenger seat. - there is a risk of it unlocking and
► To close the door, pull strap 3 in the middle lowering while driving, if it is not properly
Do not open the door when moving.
of the door. locked in the stopped position or on a very
uneven road surface.
9
Ease of use and comfort
Heating/Demisting
10
Ease of use and comfort
Interior fittings With CARGO version The USB socket can be used to charge a
portable device. 3
Except CARGO version
Modular load space
(With CARGO version)
11
Ease of use and comfort
Lower retractable shelf Upper movable shelf - Access from inside partner Mister-Auto or contact an authorised
► When loading long, flat objects (max. dealer.
1.2 m) and limited load (<10 kg), put the lower Exterior
retractable shelf in place. Wheel trims/Quarter-light decal/Lower door
► Secure the load in the middle of the lower decal.
retractable shelf with appropriate fasteners
Interior
(tensioners or straps not supplied).
► When loading high and heavy objects Driver and passenger mats.
(>10 kg), raise the lower retractable shelf against Door nets/Separator net/Load retaining net
the fixed vertical partition. (CARGO version)/Front passenger hook/
Passenger purse hook/Dashboard storage.
Upper movable shelf - Access from
Smartphone retainer clasp/Connector unit.
outside
Additional interior mirror (CARGO version).
► Raise the upper movable shelf towards the
Some models come fitted with
side window until it stops.
longitudinal roof bars. These are purely
Do not drive with the upper movable for aesthetic purposes. Transverse roof bars
shelf up - Risk of dropping the upper must not be fitted to these longitudinal bars.
movable shelf and poor visibility!
Do not drive with bulky objects on the upper
movable shelf - Risk of falling objects and
poor visibility!
Available accessories
► Raise the upper movable shelf slightly and
The Manufacturer offers a wide range of original
pull it towards you.
accessories.
► Push the upper movable shelf into its
These accessories have all been adapted to suit
retaining stops.
the vehicle and are all backed and guaranteed
by the Manufacturer.
For more information on the after-sales
accessories available, visit the website of our
12
Lighting and visibility
Exterior lighting
When the ignition is switched on, all the lights
► Left or right: lower or raise the multifunction
control stalk beyond the point of resistance.
Never operate the wipers when the
windscreen is dry. Before operating the 4
Three flashes wipers when the weather is extremely cold or
come on (sidelamps, dipped beam headlamps hot, check that the wiper blades are not stuck
and number plate lamps). ► Press briefly upwards or downwards (without
to the windscreen.
When the ignition is switched off, all the lights going beyond the point of resistance) and the
go out. direction indicators will flash 3 times.
Screenwash
In some weather conditions (e.g. low
temperature or humidity), misting on the Wipers/Screenwash
internal surface of the glass of the headlamps
Wipers
and rear lamps is normal, and will disappear
after the lamps have been on for a few
► Pull the wiper control stalk towards you and
minutes.
hold.
The screenwash operates as long as you hold
Never look too closely at the light beam the multifunction control stalk, followed by a
of LED lamps/headlamps: risk of serious cycle of 5 wipes when you release the stalk.
eye injury!
To avoid damaging the wiper blades, do
not operate the screenwash if the
Direction indicators ► Turn the knob to the desired position:
screenwash reservoir is empty.
Only operate the screenwash if there is no
Continuous wipe risk of the fluid freezing on the windscreen
and hindering visibility. In winter, use "very
Intermittent wipe cold climate" rated products.
Never top up with water.
Switching off
To ensure flat-bladed wipers remain
Before operating the wipers in wintry effective:
conditions, clear any snow, ice or frost – Handle them with care.
from the windscreen, and from around the – Clean them regularly using soapy water.
wiper arms and blades. – Do not use them to hold a piece of
cardboard against the windscreen.
13
Lighting and visibility
14
Safety
Safety - General
recommendations
defined by the Manufacturer will result in the
suspension of the commercial warranty.
Seat belts
The seat belts are equipped with an inertia reel
5
which allows the strap length to automatically
Do not remove the labels attached in
different places on your vehicle. They
Hazard warning lamps adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
include safety warnings as well as The inertia reels are fitted with a device which
identification information for the vehicle. automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
For any work on your vehicle, use a over. It can be released by pulling the strap firmly
qualified workshop that has the technical and then releasing it so that it reels in slightly.
information, skills and equipment required, all Fastening
of which a dealer or qualified workshop is ► Pull the strap, then insert the tongue into the
able to provide. buckle.
► Pressing this button causes all the direction ► Check that the seat belt is fastened correctly
Depending on national regulations, indicators to flash. by pulling on the strap.
certain safety equipment may be They can operate with the ignition off. Unlocking
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs, ► Press the red button on the buckle.
spare fuses, fire extinguisher, first aid kit, etc. Horn ► Guide the seat belt as it is reeled in.
Advice
Installing equipment and accessories
Fitting electrical equipment or The driver must ensure that the
accessories not approved by the passenger uses the seat belt correctly
Manufacturer may cause excessive power and that it is securely fastened before setting
consumption and faults in your vehicle's off.
electrical system. Contact a dealer or The driver or passenger must always fasten
qualified workshop for information on the their seatbelt even for short journeys.
range of approved accessories. ► Press the button located on the end of the
Before and after use, ensure that the seat belt
Any modification or adaptation not intended or multifunction control stalk.
is reeled in correctly.
authorised by the Manufacturer or carried out
without meeting the technical requirements
15
Safety
Installation Clean the seat belt straps with soapy water or Check that the seat belt is properly tightened
The lower part of the strap must be a textile cleaning product, sold by dealers or over the child seat and that it holds the child
positioned as low as possible on the pelvis. qualified workshops. seat firmly against the vehicle seat.
The upper part must be positioned in the For child seats with a support leg, ensure that
hollow of the shoulder. the support leg is in firm and steady contact
In order to be effective, a seat belt must: Child seats with the floor.
– be tightened as close to the body as
possible. The regulations on carrying children are Installing a booster seat
– be pulled in front of you with a smooth specific to each country. Refer to the The chest part of the seat belt must be
movement, checking that it is not twisted. legislation in force in your country. positioned on the child's shoulder without
– must only be used to secure one person. touching the neck.
– must not show signs of tearing or fraying. For maximum safety, please observe the
Ensure that the lap part of the seat belt
– must not be changed or modified, in order following recommendations:
passes correctly over the child's thighs.
to avoid affecting its performance. – In accordance with European regulations,
Use a booster seat with a backrest, equipped
all children under the age of 12 or less than
with a belt guide at shoulder level.
1.5 metres tall must travel in approved child
Recommendations for children
seats appropriate for their weight, on seats
Use a suitable child seat if the passenger As a safety measure, do not leave:
fitted with a seat belt.
is less than 12 years old or shorter than one – A child alone and unsupervised inside
– Children weighing less than 9 kg must
and a half metres. the vehicle.
travel in the "rearward facing" position.
Make sure that the seat belt is correctly – A child or an animal in a vehicle exposed to
positioned and tightened.
Never use the same seat belt to secure more
Advice the sun with the windows closed.
– The keys inside the vehicle.
than one child. An incorrectly installed child seat in a
Never carry a child on your lap. vehicle compromises the child's safety in
For more information on Child seats, refer to the event of an accident.
the corresponding section. Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
Maintenance destabilise it.
Have the seat belts checked regularly by Remember to fasten the seat belts or the
a dealer or qualified workshop, particularly if child seat harness keeping the slack relative
the straps show signs of damage. to the child's body to a minimum, even for
short journeys.
16
Safety
17
Driving
18
Driving
19
Driving
Switching off
► Depress the brake pedal.
► Apply the parking brake.
► Turn the ignition key fully towards you.
► Release the brake pedal.
20
Practical information
21
Practical information
22
Practical information
Used products
Electric motor
Avoid prolonged contact of used fluids
with the skin.
Most of these fluids are harmful to health and
very corrosive.
► Remove the 2 lower fixing screws from the
Do not discard used fluids into sewers frame.
or onto the ground. ► Remove the 2 upper access flaps from the
Drain used fluids into the dedicated wings, pass an arm under the wing and lift it up.
containers provided by dealers or qualified ► Remove the 2 upper side fixing screws from
workshops. the flaps.
► Remove the 2 lower side fixing screws from
the wheel arches.
Brake fluid ► Pull the bumper horizontally for about ten
1. Screenwash fluid reservoir
centimetres until the attachment points come
2. Fuse box Before doing any work
away.
3. 12 V battery Switch off the ignition, apply the parking
► Disconnect the indicator wiring looms.
4. Traction battery/48 V electrical circuit brake, check that the instrument panel is off
5. Electric motor and that the charging cable is not connected. Before topping up, it is necessary to
6. Brake fluid reservoir protect the motor and its connectors in
23
Practical information
order to avoid any risk of brake fluid splashing appropriate for the temperature conditions Only use products recommended by the
onto them. must be used in order to protect the system's Manufacturer or products of equivalent
components (pump, tank, ducts, jets). quality and specification.
Topping up In order to optimise the operation of
Filling with pure water is prohibited in all
components as important as those in the
Use only DOT4 brake fluid from a sealed circumstances (risk of freezing,
braking system, the Manufacturer selects and
container. limescale, etc.).
offers very specific products.
► Clean the cap before removing it to refill. ► Top up to the required level when
The level of this fluid should be close to necessary.
Tank capacity: 1 litre.
12 V battery
the "MAX" mark. If not, check the brake The battery does not require any
pads for wear. maintenance.
Refitting front bumper Check regularly that the terminals are correctly
► Bring the bumper close to the frame. tightened and that the connections are clean.
► Connect the indicator wiring looms. For more information on the precautions
► Place it in position and then push the bumper to take before any work on the 12 V
horizontally until the attachment points clip into battery, refer to the corresponding section.
place.
► Screw the 2 upper side fixing screws into the
flaps. Manual parking brake
► Screw the 2 lower side fixing screws into the If you notice excessive brake lever travel
wheel arches. or decreased effectiveness, the parking
► Screw the 2 lower fixing screws into the ► Turn both fixing screws a quarter turn. brake must be adjusted, even between two
frame. ► Unclip the access cover. services.
► Clip the 2 upper access flaps to the wings. ► Remove the cap from the tank to top up. This system must be checked by a dealer or
qualified workshop.
Screenwash fluid
Checks Brake pads/Discs/Drums
Access/Topping up
Unless otherwise indicated, check these Brake wear depends on the style of
The fluid must be topped up with a pre-mixed components in accordance with the driving, particularly in the case of vehicles
product. Manufacturer's service schedule. used in town, over short distances. It may be
In winter (temperatures below 0°C), a fluid Otherwise, have them checked by a dealer or necessary to have the condition of the brakes
containing an anti-freeze agent which is qualified workshop. checked, even between vehicle services.
24
Practical information
25
Practical information
areas) and mud (in wet or cold areas). These Use a high-flow hose (temperature Product/Procedure to use depending
substances can be highly corrosive. between 25°C and 40°C). on the type of stain:
Contact a dealer or qualified workshop for Place the jet of water perpendicular to the – Grease, oil and ink: clean with a pH-neutral
advice on removing stubborn stains requiring surface to be cleaned. detergent.
special products (such as tar or insect Rinse the vehicle with demineralised water. – Vomit: clean with sparkling mineral water.
removers). – Blood: spread flour over the stain and allow
Textile - Maintenance to dry; remove with a slightly damp cloth.
General information - Interior – Mud: allow to dry and then remove with a
Do not use aggressive cleaning products slightly damp cloth.
When cleaning your vehicle, never clean (e.g. alcohol, solvent or ammonia). – Cake, chocolate, ice cream: clean with
the interior with a jet of water. Do not use steam-cleaning systems - Risk of lukewarm water.
Any liquids carried inside the vehicle in mugs affecting the adhesion of the fabrics! – Sugary and/or alcoholic drinks: clean with
or other open containers can spill, presenting lukewarm water, or lemon juice if the stain is
a risk of damage if they come into contact Remove dust from the textile parts persistent.
with the controls on the dashboard. Be alert! regularly with a dry cloth, soft brush or – Hair gel, coffee, tomato sauce, vinegar:
vacuum cleaner. clean with lukewarm water and lemon juice.
Bodywork Rub down the textile parts once per year with For solid substances, then use a soft brush or
a clean, damp cloth. After leaving overnight to vacuum cleaner.
Do not use abrasive products or
dry, brush with a soft-bristled brush. For liquid substances, then use a damp
solvents, petrol or oil to clean the
microfibre cloth and then dry with another
bodywork.
Textile - Stain removal cloth.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the Do not rub the stain or it may spread or
paintwork! you may cause the substance to
Do not apply polish. penetrate the surface.
Decals
Act quickly by reducing the stain from its
(Depending on version) edges inwards.
Do not use a high-pressure washer to Remove as much substance or solids as
clean the vehicle - risk of damaging or possible using a spoon or spatula, and
detaching the decals! remove as much liquid as possible using
absorbent paper.
26
In the event of a breakdown
Changing a wheel
The vehicle is not equipped with on-board tools,
Direction indicators
Rapid flashing of the indicator lamp for a
Rear lamps 8
direction indicator (left or right) indicates that
such as a jack or wheel brace. one of the bulbs on the corresponding side
In the event of a flat tyre, call a dealer or has failed.
qualified workshop.
To have winter tyres fitted or the wheels
changed, consult a dealer or qualified workshop. Front lamps
Changing a bulb
Cleaning
The headlamps have polycarbonate
lenses with a protective coating:
– Do not clean them with a dry or abrasive 1. Direction indicators
cloth, nor with detergent or solvent 2. Sidelamps
products. 3. Brake lamps
– Use a sponge and soapy water or a pH 4. Number plate lamp
neutral product. 1. Direction indicators
– When using a jet of water to clean off 2. Sidelamps
persistent marks, do not keep the jet directed 3. Dipped beam headlamps
towards the headlamps, lamps or their
edges for too long, so as not to damage their
protective coating and seals.
27
In the event of a breakdown
28
In the event of a breakdown
29
In the event of a breakdown
Protect your eyes and face before Always protect your eyes. Explosive
handling the battery. gases can cause blindness and injury.
All operations on the battery must be carried Keep the vehicle's battery out of the reach
out in a well ventilated area and away from of children.
naked flames and sources of sparks, to avoid The vehicle's battery contains sulphuric
any risk of explosion or fire. acid which can make you go blind or
Wash your hands afterwards. cause severe burns.
For more information, refer to the
Flat 12 V battery handbook.
It is no longer possible to start the motor Explosive gases can be present close to ► Remove the 2 lower fixing screws from the
or recharge the traction battery. the battery. frame.
► Remove the 2 upper access flaps from the
Before working on the 12 V battery Removing/Refitting wings, pass an arm under the wing and lift it up.
Switch off the ignition, apply the parking Removing rear bumper ► Remove the 2 upper side fixing screws from
brake, check that the instrument panel is off the flaps.
► Remove the number plate lamp prior to
and that the charging cable is not connected. ► Remove the 2 lower side fixing screws from
starting.
the wheel arches.
For more information on the Number plate
Recharging the 12 V battery ► Pull the bumper horizontally for about ten
lamp, refer to the corresponding section.
Do not recharge the battery without first centimetres until the attachment points come
► Pass the lamp's suspended wiring loom
disconnecting the terminals and removing the away.
behind the bumper.
battery. ► Disconnect the indicator wiring looms.
Do not disconnect the battery terminals while
the READY indicator lamp is lit, or while the
vehicle is charging.
30
In the event of a breakdown
Removing the battery Refitting the battery ► Screw the 2 lower fixing screws into the
frame. 8
► Clip the 2 upper access flaps to the wings.
► Finally, replace the number plate lamp.
For more information on the Number plate
lamp, refer to the corresponding section.
31
In the event of a breakdown
32
In the event of a breakdown
33
Technical data
34
Technical data
B. Manufacturer's label
Attached to the base of the passenger seat.
9
Bears the following information:
– Manufacturer’s name.
– European whole vehicle type approval
number.
– Vehicle Identification number (VIN).
– Noise level/Rated speed.
– Maximum power/Maximum speed.
– Gross vehicle weight (GVW).
Identification markings
Various visible markings for vehicle identification
and vehicle search.
A. Tyres label
Attached to the base of the driver's seat.
Indicates tyre inflation pressures when cold.
35
Alphabetical index
A H
Closing the windows 9
Controls, at steering 13, 15
Accessories 12, 15 Hazard warning lamps 15
Adjusting seat 10 Heating 10
D
Advice on care and maintenance 25
Advice on driving 18
I
Audible warning 15 Dashboard 4
Demisting 10
Dimensions 34 Ignition switch 19
B
Direction indicators 13 Indicators, direction 13
Display screen 6 Instrument panel 6
Battery, 12 V 24, 29 Distance recorder 7 Instruments and controls 4
Bodywork 25 Domestic charging 21–22, 34
Brake discs 24 Doors 9
K
Bulbs (changing) 27 Driver's seat 10
Key 3, 19
C E
L
Changing a bulb 27 Eco-driving (advice) 5
Changing a fuse 28 Electric motor 3, 19, 23, 34
Changing a wheel 27 Emergency warning lamps 15 Labels, identification 35
Changing a wiper blade 14 Energy recovery 19 Lamps, front 27
Changing to free-wheeling 25 Exterior lighting 13 Lamps, rear 27–28
Charge level indicator 7 LED lamps 13
Charging cable 22 LEDs - Light-emitting diodes 27
F
Checking the levels 23 Level, brake fluid 23
Checks 24–25 Levels and checks 23
Checks, routine 24 Fittings, interior 11 Level, screenwash fluid 24
Children 15–17 Fitting the battery 30 Light-emitting diodes - LEDs 27
Child seats 16–17 Flashing indicators 13 Loading 11
Cleaning (advice) 26 Fluid, brake 23 Loading space 11
Closing the doors 9 Fuses 28
36
Alphabetical index
M R T
Mains socket (domestic network) 22 Range 5, 7 Tables of fuses 28
Maintenance (advice) 25 Recharging the battery 32 Technical data 34
Maintenance, routine 5, 15, 23–24 Recharging the traction battery 21–22 Thermal comfort equipment 5
Markings, identification 35 Recovery of the vehicle 33 Total distance recorder 7
Mirrors, door 10 Regenerative braking (deceleration Towing eye 33
Mobility, electric 3, 18 by engine braking) 19 Traction battery 3, 21, 34
Motor, electric 23, 34 Removing the battery 30 Traction battery charge 7, 21–22
Multifunction control 13, 15 Removing the front bumper 23 Tyres 25, 27, 35
Removing the rear bumper 30
Replacing bulbs 27
N V
Replacing fuses 28
Reservoir, screenwash 24
Number plate lamps 28 Ventilation 10
S
O Safety (advice) 3, 15 W
On-board tools 27 Screen, monochrome 6 Warning and indicator lamps 6
Opening the doors 9 Screenwash 13 Warnings and indicators 6
Opening the windows 9 Screenwash fluid 24 Washing (advice) 26
Seat belts 15 Weights 11, 34
Selector, drive 19 Windows 9
P
Serial number, vehicle 35 Wiper blades (changing) 14
Servicing 15, 24–25 Wipers 13
Pads, brake 24 Smartphone 11
Parking brake 18, 24 Starting/Stopping the vehicle 19
Port, USB 11 Starting using another battery 31
Pressures, tyres 25, 35 Stickers, customising ~ Stickers,
Protecting children 16–17 expressive 25–26
Storage 11
Suspension 25
37
4DCONCEPT
Automobiles CITROËN declares, in accordance Groupe MAURY Imprimeur
with the provisions of European legislation
(Directive 2000/53) relating to End of Life
Vehicles, that it achieves the objectives set by
this legislation and that recycled materials are 10-31-1282
Printed in the EU
11-21
ANG. 21AMI.0040
*21AMI.0040*