Professional Documents
Culture Documents
Reporting in
Sri Lanka:
The Big Picture
ContentS
Over the last decade, holistic reporting framework for identifying and reporting
on social and environment aspects material aspects and is the dominant
in corporate reporting has grown framework used for holistic narrative
significantly, around the world and in reporting, we have used the material
South Asia. GRI Guidelines have played aspects identified in the GRI G4 guidelines
a key role in the evolution of social and as a benchmark for comparison.
environment reporting as they provided
a framework for holistic reporting. This paper also reviews the progress made
Pressure from large customers located in on sustainability reporting in Sri Lanka
the Euro zone and the US have provided by the public listed companies based on
the necessary impetus for action as reports published as at 30th September
compliance with international standards 2015 with a view to highlighting areas for
on social and environment criteria was improvement and to serve as a reference
necessary to compete effectively. A point for measuring progress in this vital
plethora of certifications required by the area, supporting the development of
B2B customers created the awareness, capital markets in the country.
development of policy frameworks and
monitoring systems for environment Overview of
and social reporting. As requirements
for certifications were often higher than
Sustainability Reporting
local legislation impacting the social and in Sri Lanka
environment activities of corporates, Sustainability reporting in Sri Lanka evolved
many corporates have journeyed beyond over the last decade with chambers of
compliance models to proactive risk commerce and professional accounting
management models and set benchmarks bodies championing the cause through
within their industry sectors for holistic awards programmes that recognize
reporting on economic, social and best in class performance providing the
environment reporting. motivation required to stimulate activity.
They also created awareness on the
The research focusses primarily on subject through seminars and workshops
reporting of material aspects to the providing the know-how required to
organisation which is critical to holistic produce reports that increased in quality
reporting. As GRI provides a broad, holistic over the years. A few multinationals
2
listed in the local stock exchange played had reporting systems in place as part of
a key role in the early stages of evolution their risk management structures.
providing world class benchmarks as they
Statistics for Sustainability Reporting in Sri
GRI Database of Lanka are encouraging as more corporates
Annual Reports are voluntarily adopting the GRI Guidelines
for social and environmental reporting.
15 15 Failure of companies to upload their
Sustainability Reports to the GRI database
13
11
2011
2012
2013
2014
2015
Universities
Corporates
Professional
Commerce
Accounting
Certifying
bodies
SEC
CSE
3
Sustainability Reporting in Sri Lanka:
The Big Picture
Sustainability Reporting
by Sector
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 10 20 30 40 50 60 70
GRI Reports
Non GRI
4
Annual Reports United Nations Global Compact
ISO 9000 Quality Management
Assurance Standard
59 ISO 14000 Environmental Standard
ISO 26000 on Social Responsibility
OHSAS 18000 Occupational Health
and Safety Standard
5
Sustainability Reporting in Sri Lanka:
The Big Picture
6
Review financial reports of all
listed companies to determine
currency and adherence to GRI
Reporting Guidelines
Aggregate by Sector
7
Sustainability Reporting in Sri Lanka:
The Big Picture
Environment Materials
The GRI G4 Guidelines has 34 indicators Only 17 of the 59 companies using
classified into 12 aspects in the the GRI Guidelines report on G4-EN1
Environment category as follows materials consumption as set out in
the following chart with 7 of this being
Materials partial disclosures without quantitative
Energy information. Reporting on G4-EN2:
Water percentage of materials used that are
Biodiversity recycled input materials is done only by 5
Emissions companies.
Effluents and Waste
Products and Services It is reasonable to assume that both
Compliance EN1 and EN2 are material aspects to the
Transport Beverage, Food & Tobacco, Chemicals
Overall & Pharmaceuticals, Footwear & Textiles,
Supplier Environmental Assessment Manufacturing and Power & Energy
Environmental Grievance sectors. Corporates in the identified
Mechanisms sectors below must be encouraged to
include materials in their material aspects
Performance of these aspects have been to enhance their sustainability and/or
analysed by each aspect in the following integrated reporting processes. It is also
pages of this report. observed that other sectors re-evaluate
the inclusion of materials as a material
aspect as in the case of Banks, Finance and
Insurance.
8
Reporting on Materials
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 1 2 3 4 5
EN 1
EN 2
9
Sustainability Reporting in Sri Lanka:
The Big Picture
Energy
For entities identifying energy as a material aspect, the G4 guidelines provide guidance
on 5 indicators that companies could report on as listed below.
Indicator Description
EN3 Energy consumption within the organisation
EN4 Energy consumption outside of the organisation
EN5 Energy intensity
EN6 Reduction of energy consumption
EN7 Reductions in energy requirements of products and services
It is encouraging to note that 37 of the & Property, there is further room for
59 GRI reporting entities identify energy enhancing reporting in this key aspect
as a material aspect and report on the across the remaining sectors. Rapid
same, with only 3 of these entities having innovation in technology in this area
partial disclosures. The Banking, Finance also makes it a business imperative for
& Insurance sector leads the way with companies to track and report on the same
14 entities reporting on energy followed to ensure that opportunities for enhancing
by 6 entities from the plantation sector. shareholder value are sufficiently explored.
Disclosures are mainly focussed on EN3
with fewer entities attempting disclosures
on EN4-7. As energy is a material aspect
across most sectors with perhaps the
exception of Investment Trusts and Land
10
Reporting on Energy
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15
EN 3 EN 4 EN 5
EN 6 EN 7
11
Sustainability Reporting in Sri Lanka:
The Big Picture
Water
The GRI Guidelines include 3 indicators for reporting on Water if it is identified as a material
aspect which are listed below.
Indicator Description
EN8 Total water withdrawal by source
EN9 Water sources significantly affected by withdrawal of water
EN10 Percentage and total volume of water recycled and reused
12
Reporting on Water
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15
EN 8 EN 9
EN 10
13
Sustainability Reporting in Sri Lanka:
The Big Picture
Biodiversity
The G4 guidelines encourage reporting entities who identify Biodiversity as a material
aspect to report on the following indicators.
Indicator Description
EN11 Operational sites owned, leased, managed in, or adjacent to, protected
areas and areas of high biodiversity value outside protected areas
EN12 Description of significant impacts of activities, products, and services on
biodiversity in protected areas and areas of high biodiversity value outside
protected areas
EN13 Habitats protected or restored
EN14 Total number of IUCN Red List species and national conservation list species
with habitats in areas affected by operations, by level of extinction risk
14
Reporting on Biodiversity
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 1 2 3 4 5
EN 11 EN 12 EN 13
EN 14
15
Sustainability Reporting in Sri Lanka:
The Big Picture
Emissions
The Indicators for reporting on emissions are listed below.
Indicator Description
EN15 Direct greenhouse gas (GHG) emissions (Scope 1)
EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2)
EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3)
EN18 Greenhouse gas (GHG) emissions intensity
EN19 Reduction of greenhouse gas (GHG) emissions
EN20 Emissions of ozone-depleting substances (ODS)
EN21 NOX, SOX, and other significant air emissions
16
Reporting on Emissions
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8
EN 15 EN 16 EN 17 EN 18
EN 19 EN 20 EN 21
17
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
EN22 Total water discharge by quality and destination
EN23 Total weight of waste by type and disposal method
EN24 Total number and volume of significant spills
EN25 Weight of transported, imported, exported, or treated waste deemed
hazardous under the terms of the Basel Convention Annex I, II, III, and VIII,
and percentage of transported waste shipped internationally
EN26 Identity, size, protected status, and biodiversity value of water bodies and
related habitats significantly affected by the organisation's discharges of
water and runoff
18
Reporting on Waste & Effluents
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10
EN 22 EN 23 EN 24
EN 25 EN 26
19
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
Aspect Products & Services
EN27 Extent of impact mitigation of environmental impacts of products and
services
EN28 Percentage of products sold and their packaging materials that are
reclaimed by category
Aspect Compliance
EN29 Monetary value of significant fines and total number of non-monetary
sanctions for non-compliance with environmental laws and regulations
Aspect Transport
EN30 Significant environmental impacts of transporting products and other
goods and materials for the organisation’s operations, and transporting
members of the workforce
Aspect Overall
EN31 Total environmental protection expenditures and investments by type
20
Reporting on Products & Services,
Compliance, Transport and Overall
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10 12
EN 27 EN 28 EN 29
EN 30 EN 31
21
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
Aspect Supplier Environmental Assessment
EN32 Percentage of new suppliers that were screened using environmental
criteria
EN33 Significant actual and potential negative environmental impacts in the
supply chain and actions taken
Aspect Environment Grievance Mechanisms
EN34 Number of grievances about environmental impacts filed, addressed, and
resolved through formal grievance mechanisms
22
Reporting on Supplier Environmental
Assessments & Environmental Grievance
Mechanisms
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 1 2 3 4 5
EN 32 EN 33
EN 34
23
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
Aspect Employment
LA1 Total number and rates of new employee hires and employee turnover
by age group, gender and region
LA2 Benefits provided to full-time employees that are not provided
to temporary or part-time employees, by significant locations of
operation
LA3 Return to work and retention rates after parental leave, by gender
Aspect Labour/Management Relations
LA4 Minimum notice periods regarding operational changes, including
whether these are specified in collective agreements
Aspect Occupational Health & Safety
LA5 Percentage of total workforce represented in formal joint
management-worker health and safety committees that help monitor
and advise on occupational health and safety programmes
LA6 Type of injury and rates of injury, occupational diseases, lost days, and
absenteeism, and total number of work-related fatalities, by region and
by gender
LA7 Workers with high incidence or high risk of diseases related to their
occupation
LA8 Health and safety topics covered in formal agreements with trade
unions
Aspect Training & Education
LA9 Average hours of training per year per employee by gender, and by
employee category
24
Indicator Description
LA10 Programmes for skills management and lifelong learning that
support the continued employability of employees and assist them in
managing career endings
LA11 Percentage of employees receiving regular performance and career
development reviews, by gender and by employee category
Aspect Diversity & Equal Opportunity
LA12 Composition of governance bodies and breakdown of employees per
employee category according to gender, age group, minority group
membership, and other indicators of diversity
Aspect Equal Remuneration for Women & Men
LA13 Ratio of basic salary and remuneration of women to men by employee
category, by significant locations of operation
Aspect Supplier Assessment for Labour Practices
LA14 Percentage of new suppliers that were screened using labour practices
criteria
LA15 Significant actual and potential negative impacts for labour practices
in the supply chain and actions taken
Aspect Labour Practices Grievance Mechanisms
LA16 Number of grievances about labour practices filed, addressed, and
resolved through formal grievance mechanisms
40
30
20
10
0
LA 1
LA 2
LA 3
LA 4
LA 5
LA 6
LA 7
LA 8
LA 9
LA 10
LA 11
LA 12
LA 13
LA 14
LA 15
LA 16
25
Sustainability Reporting in Sri Lanka:
The Big Picture
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15 20 25
LA 1 LA 2 LA 3
LA 4
26
Reporting on Health & Safety
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15 20
LA 5 LA 6 LA 7
LA 8
27
Sustainability Reporting in Sri Lanka:
The Big Picture
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15 20
LA 9 LA 10 LA 11
LA 12 LA 13
28
Reporting on Supplier Assessment for
Labour Practices and Grievance
Mechanisms for Labour Practices
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15
LA 14 LA 15
LA 16
29
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
Aspect Investment
HR1 Total number and percentage of significant investment agreements
and contracts that include human rights clauses or that underwent
human rights screening
HR2 Total hours of employee training on human rights policies or
procedures concerning aspects of human rights that are relevant to
operations, including the percentage of employees trained
Aspect Non-discrimination
HR3 Total number of incidents of discrimination and corrective actions
taken
Aspect Freedom of Association and Collective Bargaining
HR4 Operations and suppliers identified in which the right to exercise
freedom of association and collective bargaining may be violated or at
significant risk, and measures taken to support these rights
Aspect Child Labour
HR5 Operations and suppliers identified as having significant risk for
incidents of child labour, and measures taken to contribute to the
effective abolition of child labour
30
Indicator Description
Aspect Forced or Compulsory Labour
HR6 Operations and suppliers identified as having significant risk for
incidents of forced or compulsory labour, and measures to contribute
to the elimination of all forms of forced or compulsory labour
Aspect Security Practices
HR7 Percentage of security personnel trained in the organisation’s human
rights policies or procedures that are relevant to operations
Aspect Indigenous Rights
HR8 Total number of incidents of violations involving rights of indigenous
peoples and actions taken
Aspect Assessment
HR9 Total number and percentage of operations that have been subject to
human rights reviews or impact assessments
Aspect Supplier Human Rights Assessment
HR10 Percentage of new suppliers that were screened using human rights
criteria
HR11 Significant actual and potential negative human rights impacts in the
supply chain and actions taken
Aspect Human Rights Grievance Mechanisms
HR12 Number of grievances about human rights impacts filed, addressed,
and resolved through formal grievance mechanisms
25
20
15
10
0
HR 1
HR 2
HR 3
HR 4
HR 5
HR 6
HR 7
HR 8
HR 9
HR 10
HR 11
HR 12
31
Sustainability Reporting in Sri Lanka:
The Big Picture
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 4 8 12 16
HR 1 HR 2 HR 3 HR 4
HR 5 HR 6
32
Reporting on Human Rights - 2
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10 12
HR 7 HR 8 HR 9 HR 10
HR 11 HR 12
33
Sustainability Reporting in Sri Lanka:
The Big Picture
Local Communities
With 34 entities reporting on SO1 and 33 entities reporting on SO8, there appears to
be significant acceptance of Local Communities and Compliance as material aspects to
organisations which is encouraging. However, relatively low levels of reporting across
other aspects such as Anti-Corruption, Supplier Assessment for Impacts on Society and
Grievance Mechanisms for Impacts on Society which are relevant across many sectors
raises concerns regarding the processes adopted for determining material aspects. As
with other categories, the Banking, Finance & Insurance sector accounts for the highest
number of reporting entities with Plantations and Diversified Holdings also reflecting
relatively significant levels of reporting.
Indicator Description
Aspect Local Communities
SO1 Percentage of operations with implemented local community
engagement, impact assessments, and development programmes
SO2 Operations with significant actual and potential negative impacts on
local communities
Aspect Anti-Corruption
SO3 Total number and percentage of operations assessed for risks related
to corruption and the significant risks identified
SO4 Communication and training on anti-corruption policies and
procedures
SO5 Confirmed incidents of corruption and actions taken
Aspect Public Policy
SO6 Total value of political contributions by country and recipient/
beneficiary
Aspect Anti-Competitive Behaviour
SO7 Total number of legal actions for anti-competitive behaviour, anti-
trust, and monopoly practices and their outcomes
Aspect Compliance
SO8 Monetary value of significant fines and total number of non-monetary
sanctions for non-compliance with laws and regulations
34
Indicator Description
Aspect Supplier Assessments for Impacts on Society
SO9 Percentage of new suppliers that were screened using criteria for
impacts on society
SO10 Significant actual and potential negative impacts on society in the
supply chain and actions taken
Aspect Grievance Mechanisms for Impacts on Society
SO11 Number of grievances about impacts on society filed, addressed, and
resolved through formal grievance mechanisms
30
25
20
15
10
0
SO 1
SO 2
SO 3
SO 4
SO 5
SO 6
SO 7
SO 8
SO 9
SO 10
SO 11
35
Sustainability Reporting in Sri Lanka:
The Big Picture
Reporting on Society - 1
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10 12 14 16 18
SO 1 SO 2 SO 3 SO 4
SO 5 SO 6
36
Reporting on Society - 2
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10 12 14 16
SO 7 SO 8 SO 9 SO 10
SO 11
37
Sustainability Reporting in Sri Lanka:
The Big Picture
Indicator Description
Aspect Customer Health & Safety
PR1 Percentage of significant product and service categories for which
health and safety impacts are assessed for improvement
PR2 Total number of incidents of non-compliance with regulations
and voluntary codes concerning the health and safety impacts of
products and services during their life cycle, by type of outcomes
Aspect Anti-Corruption
PR3 Type of product and service information required by the
organisation’s procedures for product and service information and
labeling, and percentage of significant product and service categories
subject to such information requirements
PR4 Total number of incidents of non-compliance with regulations and
voluntary codes concerning product and service information and
labeling, by type of outcomes
PR5 Results of surveys measuring customer satisfaction
38
Indicator Description
Aspect Marketing Communications
PR6 Sale of banned or disputed products
PR7 Total number of incidents of non-compliance with regulations and
voluntary codes concerning marketing communications, including
advertising, promotion, and sponsorship, by type of outcomes
Aspect Customer Privacy
PR8 Total number of substantiated complaints regarding breaches of
customer privacy and losses of customer data
Aspect Compliance
PR9 Monetary value of significant fines for non-compliance with laws
and regulations concerning the provision and use of products and
services
35
30
25
20
15
10
0
PR 1
PR 2
PR 3
PR 4
PR 5
PR 6
PR 7
PR 8
PR 9
39
Sustainability Reporting in Sri Lanka:
The Big Picture
Reporting on Product
Responsibility - 1
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 2 4 6 8 10 12 14
PR 1 PR 2 PR 3
PR 4 PR 5
40
Reporting on Product
Responsibility - 2
Trading
Telecommunications
Services
Plantations
Oil Palms
Motors
Manufacturing
Investment Trusts
Information
Technology
Hotels & Travels
Health Care
Diversified Holdings
Construction &
Engineering
Chemicals &
Pharmaceuticals
Beverage, Food &
Tobacco
Banks, Finance &
Insurance
0 5 10 15 20
PR 6 PR 7 PR 8
PR 9
41
Sustainability Reporting in Sri Lanka:
The Big Picture
42
on the processes and encourage a change The above recommendations intend to
in the organisation culture on awareness drive performance and innovation as we
and engagement with sustainability expand the key performance indicators
reporting. High level engagement in beyond a financial focus towards
review of stakeholder engagement sustainability indicators based on a clear
processes and the organisation’s value identification of material issues. Other
creation processes greatly enhances benefits such as the positive impact on
the identification of material issues and reputation both internally and externally
connectivity of risk management, internal will impact several areas of performance
controls and performance management positively in a myriad ways and build
to the material issues. It also secures strong organisations that will drive the
the much needed time, resources and sustainable growth of capital markets.
recognition required for embedding
sustainability reporting processes within
the organisation. Sustainability reporting
in Sri Lanka needs to evolve to a stage
where targets can be set for key indicators
and only high level commitment can take
entities forward towards this goal.
43
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