cu Tement Pty Co., Ltd Issue No.: VO
Docament_No,: CFC-SCAN-041 Issue Date: 10.July.2021
C.F.C GARMENT PTY CO., LTD
CORPORATE SOCIAL RESPONSIBILITY DEPARTMENT
RECORDS FOR TECHNICAL AUDIT DOCUMENT
EMEA R
Crisis Management Plan
Prepared by: Reviewed by:
Boy IeCEC Garment Pty Co., Ltd Issue No.: VO
Document No.: CFC-SCAN-041 Issue Date: 10.July.2021
Crisis Management Plan
1. Purpose
Minimize the loss from crisis and safeguarding YOW's reputation by adopting an active, effective
approach to crisis communication when crises erupt.
2. Scope
The procedure describes mode of proceeding about communications at crisis of Yong De Wei
Garment Pty. Ltd.
3, Definitions
3.1 Crisis -A crisis is an emergency situation (such as major environmental damage such as gas or other
substance leakage, extensive fire damage, damage of major economic impact, explosion, accident that
has claimed several human lives or other accident of exceptional magnitude.) with the potential to
cause substantial damage to Well-Being of Our Employees, Assets, Business and/or Reputation.
4. Responsibility and Authorizations
4.1. Responsibilities of Crisis Team
Evaluate the nature and severity of a crisis,
A. Provide coordination supports
B. Monitor the Crisis Team conversation and relay information to others as appropriate.
C. Establish a reliable method of communication.
D. Conduct periodic checks of communications at predetermined intervals,
E. Contact local authorities
F. Ensure record keeping of discussions and actions.
4.2 Responsibilities of Crisis Communication Chairman
A. Lead Crisis Team to response a crisis.
B. Acts as Final Arbitrator for Crisis Team.
C. Communicate the facts to employees, if applicable.
D. Oversee all activities and report to General Manager.
4.3 Responsibilities of General Manager
‘A. Declare when Crisis Communications procedure to be invoked.
B. Approve the crisis communication procedure.Issue No.: VO
CFC Garment Pty Co., Ltd
Issue Date: 10.July.2021
Document No.: CFC-SCAN-041
C. Oversee all activities and make critical business decisions.
D. Provide sufficient resources and supports needed for the Crisis Team.
4.4 Remaining responsibilities and authorizations are specified in part of the procedure.
5. Mode of Proceeding
5.1 Anyone who becomes aware of a crisis must inform his or her supervisor immediately. The supervisor
will notify the department manager who, in turn, will notify the Crisis Communication Chairman.
The department manager is responsible for updating as situation change.
5.2 Crisis Communication Procedure
5.2.1 Crisis assessment
When crisis erupt, The Crisis Communication chairman will be notified immediately.
1. Crisis Communication chairman (or his designee) will confer with the relative manager to assess
the nature and severity of the crisis. The Crisis Communication chairman may be able to devise a
simple strategy to forestall the crisis
int complexity that they require input from several departments,
2. Ifissues and events are of suffi
or if a simple strategy is not likely to be effective, The Crisis Communication chairman will call a
crisis team meeting quickly.
5.2.2 Formation of a crisis team
The Crisis Communication chairman (or his designee) will assemble and chair a crisis team made
up of the relative department manager or supervisor involved in the crisis
1. The composition of the team will vary according to the situation.
2. The crisis team will convene in the GM's Conference Room.
3. At the session, the Chairman will:
A. Gather as many details as possible
B, Recommend strategies for internal and external communication.
C. Select an appropriate spokesperson.
Ins by Chairman (or his designee).
D. Final approval of the recommenda
5.2.3 Releasing information internally
form YOW employees of crises before details
Whenever practical, Crisis Team will attempt t
are released externally. Crisis Team may:CFC Garment Pty Co., Ltd Issue No.: VO
Document No.: CFC-SCAN-041 Issue Date: 10July.2021
‘A. Notify all department leaders by telephone, personal contact or e-mail
B. Issue news bulletins on workshop bulletin board, on dining-room bulletin board.
C. Distribute informational flyers.
D. Set up a telephone hotline.
5.2.4 Informing outside parties
Crisis Team will coordinate notification of outside parties likely to be affected by or strongly
interested in the crisis.
1, Whenever practical, attempts will be made to: Inform affected parties of impending media
calls. Inform relative local government departments.
2. The members of crisis team with the closest working relationships to the parties will handle
actual notification.
5.2.5 Alternative operation location
1. Inthe event the factory is unusable for any significant period of time, please find below
address for alternative locations to establish operations
Wilson Industry Park, Building B, National Road No.4, Phsar Kamboul Village, Kamboul
Commune, Kamboul District, Phnom Penh, Cambodia
Business Partners Factory
Company Name: C.F.C Garment Pty Co.,
‘Company Name: Yong De Wei Garment
Ltd
Pty Ltd. Company Type: Garment
Manufacturing Company Type: Garment Manufacturing
Company Address: Tropang Toul Village, ‘Company Address: Wilson Industry Park,
Kambol Commune, Kambol District, Phnom Building B, National Road No.4, Phsar Kambou!
Penh City. Village, Kamboul Commune, Kambout District,
Phnom Penh, CambodiaCFC Garment Pty Co., Ltd Issue No.: VO
Document No.: CFC-SCAN-041 Issue Date: 10.July.2022
A. Notify all department leaders by telephone, personal contact or e-mail
B._ Issue news bulletins on workshop bulletin board, on dining-room bulletin board.
C. Distribute informational flyers.
D. Set up a telephone hotline.
5.2.4 Informing outside parties
Crisis Team will coordinate notification of outside parties likely to be affected by or strongly
interested in the crisis.
1. Whenever practical, attempts will be made to: Inform affected parties of impending media
calls. Inform relative local government departments.
2. The members of crisis team with the closest working relationships to the parties will handle
actual notification.
5.2.5 Alternative operation location
1. Inthe event the factory is unusable for any significant period of time, please find below
address for alternative locations to establish operations
Wilson Industry Park, Building 8, National Road No.4, Phsar Kamboul Village, Kamboul
Commune, Kamboul District, Phnom Penh, Cambodia
Business Partners Factory
Company Name: C.F.C Garment Pty Co.,
Ltd
Company Type: Garment Manufacturing
Company Address: Wilson Industry Park,
Building B, National Road No.4, Phsar Kamboul
Village, Kamboul Commune, Kamboul District,
Phnom Penh, Cambodia
‘Company Contaet:
‘Company Rep
Company Name: Lim Pich
‘Company Task: Logisties Company
‘Company Address: No.EQ3, Pathway, Phum
Khbal Domrey, Sangkat Kakab, Khan Porsenchay,
Phnom Penh, Cambodia Company
Contacts Mr. Lim Pich
Company Representative Signature:
Lim PichCFC Garment Pty Co., Ltd Issue No.: VO
Document No.: CFC-SCAN-041 Issue Date: 10.July.2021
‘A. Notify all department leaders by telephone, personal contact or e-mail.
B._ Issue news bulletins on workshop bulletin board, on dining-room bulletin board.
C. Distribute informational flyers.
D. Set up a telephone hotline.
5.2.4 Informing outside parties
Crisis Team will coordinate notification of outside parties likely to be affected by or strongly
interested in the crisis.
1. Whenever practical, attempts will be made to: Inform affected parties of impending me
calls. Inform relative local government departments.
2. The members of crisis team with the closest working relationships to the parties will handle
actual notification.
5.2.5 Alternative operation location
1. Inthe event the factory is unusable for any significant period of time, please find below
address for alternative locations to establish operations
Wilson Industry Park, Building B, National Road No.4, Phsar Kamboul Village, Kambou!
Commune, Kamboul District, Phnom Penh, Cambodia
Business Partners Factory,
Company Name: C.F.C Garment Pty Co.
Ltd
‘Company Type: Garment Manufacturing
Company Address: Wilson Industry Park,
Building B, National Road No.4, Phsar Kamboul
Village, Kamboul Commune, Kamboul District,
Phnom Penh, Cambodia
Company Contactisbe
Company Repfés
‘Company Name: Glink Express Logistic (Cambodia)
Lid
Company Task: Logistics Company
Company Address: No.4, Stress 242, Sangkat
Beungrolit, Khan 7 Maraka, Phnom Penh, Cambodia
Contaet: Mr. Ty
Company Representative Signature:CFC Garment Pty Co., Ltd Issue No. VO
Document No.: CFC-SCAN-041 Issue Date: 10.July.2023
A. Notify all department leaders by telephone, personal contact or e-mail
B. Issue news bulletins on workshop bulletin board, on dining-room bulletin board.
C. Distribute informational flyers.
D. Set up a telephone hotline.
5.2.4 Informing outside parties
Crisis Team will coordinate notification of outside parties likely to be affected by or strongly
interested in the crisis.
1. Whenever practical, attempts will be made to: Inform affected parties of impending media
calls. Inform relative local government departments.
2. The members of crisis team with the closest working relationships to the parties will handle
actual notification.
5.2.5 Alternative operation location
1. Inthe event the factory is unusable for any significant period of time, please find below
address for alternative locations to establish operations
Wilson Industry Park, Building B, National Road No.4, Phsar Kamboul Village, Kamboul
Commune, Kamboul District, Phnom Penh, Cambodia
Business Partners Factory
‘Company Name: A.G.S Security Co.Ltd Company Name: C.F.C Garment Pty Co.,
‘Company Task: Security Company Ltd
Company Address: Phum Trea 3, Sangkat Steung Mean Company Type: Garment Manufacturing
Chey, Khan Mean Chey, Phnom Penh Company Address: Wilson Industry Park,
Building B, National Road No.4, Phsar Kamboul
Village, Kamboul Commune, Kamboul District,
Phnom Penh, Cambodia
‘Company Contact: Company Officer
Company Representative Signature: