SPEAK YOUR MIND DS Lae mato g Wer leisQues? ‘ ADVANCED 2 1 INSTITUTO DE IDIOMAS YAZIGI S/C Presidéncia: Fernando H. Silva CENTRO DE LINGUISTICA APLICADA Lynn Mario T. Menezes de Souza AUTORES DO QUEST 2 Lynn Mario T. Menezes de Souza Maria da Gléria Costa Cunha Gil Mario Utimati Marisa Grigoletto Projeto Grifico Original: Selene Beatriz de Oliveira Cruz ‘Adaptagio do Projeto Grafico para QUEST 3, Producio @ DiagramagSo:MartsHeloisa Leuba Salum [ssistente de Producio: Eni Martins Ferreita Mutragoes do oo: Jun Yohovama e Vater Harasakt liustragao de Capa: Sérgio Sdro | Revisdo: Garlos Pedro Macena da Assuncio (texto) ¢ Patricia Sertro (diagrama) '¢ Paste-up: LIDIO FERREIRA JUNIOR ARTES GRAFICAS E EDITORA LTDA. Fotolito: RIS-GRAF FOTOLITO S/C LTDA. 4 Impresso nas gréticas da Difusdo Nacional do Livro *ESTE VOLUME E PARTE INTEGRANTE DO LIVRO QUEST 2 3 Editado e publicado pela DIFUSAO NACIONAL DO LIVRO, EDITORA E IMPORTADORA LTDA. Av. 9 de Julho, 3166 ~ CEP 01406 - Sao Paulo-SP juiho/8s TODOS Os DIREITOS RESERVADOSSPEAK YOUR MIND A Stroke of Luck 1. Read the headlines below — some of them have been invented — and discuss with your colleagues which you consider to be true or false. Give reasons. BEGGAR FINDS LARGE SUM OF MONEY AND RETURNS TO POLICE MiLuonar RE we FORTUNE To Poopa” LEAVES E a Fs is pater CHERS 6 in Center of Rio Military Tank Kills 33 PLANE cpa: ISHES 1 PILOT Steps gy,» HROUGH 1. UT UNHURT 4TH FlooR BED ROOM win Dow. Religious leader in Brasilia confirms: Tancredo Neves was reincarnation of Titadentes. QUEST 2 : ae2. why did you consider the facts of the headlines you've chosen to be true? Because they refer to ‘+ common events * events which are possible 4) events which are morally acceptable 3. whet do you think leads people to consider a piece of news as being true? ()) reputation of the newspaper/magazine () name of journalist $9 probability of occurrence of the event reported 't4 personal opinion/experience in relation to the event reported (a reputation/status of the people involved in the event, () level of education of the reader .. How did you react to the headline PLANE CRASHES THROUGH 14th FLOOR BEDROOM winDow? Did you consider the headline ( ) probable ot} improbable? If you considered it as improbable, which of these factors influenced your decision: (} Bedroom windows are not large enough for an aircraft to fly through, © Aircraft routes normally avoid urban areas. (9 Aircraft normally explode on impact. () Aircraft don't normally fly low over tall buildings. ) = Ta wa) (Ih LD? ES ; Z YAZIGI A QUEST 2es = A STROKE OF LUCK = 5. which of the headlines (a, b, ¢, d, e, f, below) do you think would appear in the newspapers below referring to the incident mentioned in the previous activity. Give reasons. (0 conservative newspaper (q left-wing newspaper (0) satirical magazine (q Bulletin of Association of Professional Pilots (2 sensational popular newspaper (Q) News Bulletin of Ibirapuera Residents Association /EASURES TO-CURB/* Ds IMMED A AUTHORITIES ASSOCIATION DEMAN| cITY Al HAZARDS OF LANDING ROUTE. (CRITICISED. ® Ploy FLIF, Ce S$ INTO OFFER wit HOUSSRTMENT a WIEE. R Cup z OF One more victim of bureaucratic ineptitude: Secretary General demands safer alternatives to Congonhas landing routes. Ministry of Aviation denies responsibility. & BLHE YOUNG Prror BEDROOM winpowee CAME IN 7; HOUSEWIFE. "HROU CONFESSES Cay ea BOLD F Ading @Q Airer collides with residential building: no victims @ Aircraft ¢ * LACK OF ADEQUAT E Al PUTS POPULATION anes CONTROLS QUEST 2 3 YAzIG!G. Now read the following paragraphs and re-arrange them to form a text. Paragraph A is the first one. g t med to fying the ) same route from Ribeirdo | Preto Sdo Paulo, Ezequiet \ Monteiro considered himself ‘ld hand with the 4-seater single engined aireraft that he had pilgted for more than 12 2 SS ssyrionde E(B] The startled owner of the apartment, Mrs. Giovana ‘Stromboli, 64, could hardly ic “Twas on the phone in the lounge ‘my daily afternoon with’ my daughter when 1 jwas practically bowled over ‘wlth the noise of the crash” Parte YAzIGI 4 QUEST 27. viscuss ‘* What kind of woman do you think Mrs. Stromboli is ? Why? * What do you think charact 's her preferences in terms of clothes Marin Wir o Duna chee abhor f ; a Tn, ino Pike Coudigy | pase Abnome, rompank Shox Jule television oe Wer gated ‘* Examine the expressions below with the help of your teacher andior a dictionary: AD Ponce a bullin a chi shop ach. WMva..F Bcd, wee was spreadeagled on the Carpet 2 ..s0.-vin NGO. was a fluke dy } Dupree Je _/~ took the bull by its horns mls flew off the handle )y was not quite up to the mark ena See” (SES ot oe vo ir) \ | To which of the following could the expressions above refer to? \guiterme Fontoura Fatima Giovana Stiombol Ezequiel Monteiro 8. Read the instructions below and play out the situation with your colleagues: + Arabian desert clothes * adiving suit Gren. Fe) scsade omoncyale | 2 8 chauffeurs unitor + a woman's fuccoat with nothing on undernesth + Eakimo tadfional clothing Conmce do ad ) ty ae © bade Select a role from the list below. rolled ostuledg Mr. Magalhes ‘The man in strenge clothing Mrs. Magalhées quests. Now react to the interruption by the strange visitor. QUEST 2 3 YAZIGILANGUAGE PRACTICE 1. Substitute the words in Portuguese by their English equivalents, Refer to the article you've read if necessary. a. Ezequiel Monteiro considered himself [um homem com muita experiéncia] with the 4-seater single engined aircraft. A rama ‘Fb. The startled owner of the apartment, Mrs. Giovana Stromboli 64, [néo acreditava naquilo que ela estava vendo} n wuld D & Iwas on the phone in the lounge [batendo um papo] with my daughter. Jromvaga ded gt gg d. I was practically (derrubada] with the noise of the crash. | JolLld ow ©. There was this single-engined aircraft with its nosefonfiado] over my brass bed. syed Sesh Oran f. Ezequiel guided his airerat on course for a perfect [eterrissagem)] over the [densamente] populated residential district of Tbirapuera. |)... hecrosly, . We already have tolaguentar] the noise 18 hours a day. Jp dye Wd the incredulous pilot found himself heading straight for a [de 15 andares] residential =~ building... 0 5. Siew Delay i. The [sindico] demands that immediate measures be taken by the city authorities... Premion aly corde ruin, j. Less than 1 kilometer trom the [cabecei da pista] of Congonhas Airport...” yu. 2 : 8) Read the items of information below and then find out (and write down) how they are expressed in the text. * Pilot Ezequiel Monteiro, 34, was on a routine flight from Ribeiro Preto to Congonhas Airport when he detected a malfunction in the mechanism... YAZIGI 6 QUEST 2* Ezequiel Monteiro was accustomed to flying the same route from Ribeirdo to Sao Paulo and he considered himself an old hand with the 4-seater single engined aircraft that he had piloted for more than 12 years. * Ezequiel was less than 1 kilometer from the head of the runway of Congonhas Airport when he guided his aircraft on course for a perfect landing...” b) Rewrite the information below changing the position of the subject as in a above. a @ D * Anthony Swailes started working 8 an office boy of the company 10 years| before taking his father’s position as the President of the company. QUEST 2 7 YAZIGI‘+ Maria Filé left home on a cold wi was never to be seen again, morning while her children were still sleeping and Morin. Side’ Yaw Slo a ee deday) omd oe acme, Nelkoaltan: Dea: §. sliced nd. ‘ , She. Monin. Sule Siar sera aig anal Khe 40 Pd. Yad a) Je, ino } , p NO) omah Cornvatoyny Lut tor o Sum « Me the Wading 9 sina Woe ° ahh Ne: bs aili \ could not put up with the kindof le ahe was having béause before setting married she was accustomed to having everything a gil could dream | My Than uabomd des dmc Com 7 Pests SM es Wa) baper alg. . ©) * Now use your imagination and continue one of the paragraphs above. ~* Also choose one of the paragraphs above and use it as the end of a story you'll make up. YAZIGI 8 QUEST 22. Here is @ list of questions/statements that usually come up in job interviews. Analyse them and discuss with your teacher the ones you are not fai fo wny did you apply tous? ould you elaborate? °, = ences ‘What positions of responsibility have you held? ~ @£Fo you have any idea how much you intend te earn? °* Do you have any expectations as to salary? * Are you accustomed to acting on someone's instructions or do you prefer to act on your own initiative? ¢ What exactly is your availability for out-of town business trips? ** Do you have any specific family obligations? ‘$ Do you have any objections to going through an experimental period? © When can you report to work? su» > 5 Ss ¢ How do you fee! about undertaking (unspecified duties)? ‘* What were your duties in your last position? 48 Do you have any objections to moving to another locality? * What would you say is your best quality? ‘* How do you feel about having direct contact with the public? ? »* Do you have practical experience of * I'm afraid we were looking for someone with other qualities. \ You'll hear from us shortly. * Thave a degree in ___ but I've never had the opportunity to work in the field. | * You may be the person we're looking for. t ba b.Which of the questions/statements above would you use if you were interviewing ‘somebody for a job and wanted to ant he has no chance of being hired. ‘Ye obtain more information about something the applicant has s \.¢ find out something about the applicant's personality. \be find out the applicant's prior professional experience. Gs find out the applicant’s salary expectations. \uo¢ tell the applicant he has strong chances of being hired. * know when the applicant will be available to start working. ‘@-Read the questions below and discuss their appropriateness or inappropriateness in a job interview. Give reasons. Do you have children? ‘* What political party did you vote for last election? * Why do you want to leave your present job? ‘* What's your favorite passtime? ‘* What does your wife/husband/tather do? © Are you Catholic? YAZIGI 10 QUEST 2You are going to participate in a job interview. Decide who = you or your colleague - is going to be interviewerlinterviewee A. Here is the job in question. Marketing Manager Requirements include Bachelor's Degree in Business ‘Administration or Law, minimum of 5 years! managerial level experience; strong interpersonal and communication skills fluency in written and spoken English. Wapicioaor We offer a competitive starting salary and an excellent benefit package, plus relocation allowance. For immediate consideration, submit and salary requirements to: demic OL) + DIDEX DO BRASIL, MANAGERIAL POSITION PO. BOX n? 1349 INSTRUCTIONS FOR INTERVIEWER Based on the job ad above, select from the list of questions/statements in 2 the ones you are going to use in the interview with the applicant. INSTRUCTIONS FOR INTERVIEWEE Now read the information below which refers to INTERVIEWEE A. Bearing this information in mind, have a look again at the questions/ statements in 2 and prepare yourself for the interview. > do 7 BA. Y~ Bu uers Adaiusha tion Bees muoungenak Luck exorwenrce ix fo@ea =o ie bars workin ey perceuce Spansion ee cds all a hae Coad acuauds edvaute Site Jo be ke 1 a eee QUEST 2 u YAZIGI a i fe: “atu teaee ofINTERVIEW ‘After both the interviewer and interviewee have prepared themselves accordingly, begin the interview. Be sure to use the expressions below: * to change the direction of the conversation: “Actually,” “As a matter of fact,..” “Moreover,..” “And... do you know...2" * to bring the conversation back to its original “Where were we?” “Where was 12” “Flow did you say...2” ““On the topic of... “Yes, we were talking about___, weren't we?” * to ask for more information: “Could you elaborate?” “Could you tell me more about___?” “Could you be more precise about___?”" Now you and your colleague will exchange roles, The Interviewer in the previous activity will now play the role of Interviewee B. Interviewee A in the previous activity will now play the role of the Interviewer Here is some information about Interviewee B. ~ 32 years GA Business Administiation = 6A- Law = 14 years’ eepeuemce (S wars ennai eh Lik anc 7 Yard | seperierce of “offece work ~ mentally fleet” em Engbek ~ accessible , PR ~ demenstiales hadership Se eran Lee a a veasonn fer forking for a. qo: Liyng for Now discuss with your colleagues and teacher the outcomes of the interviews, giving Feasons for all the decisions taken by the interviewers. YAZIGI 1p QUEST 24. oviscuss a. What would you most look for in a job? Give reasons. () convenient working hours () high salary () fringe benefits (residence, health insurance, car, school for children, courses, f comission) () chances for promotion () position which offers challenges () position which doesn’t demand very much () opportunity to exercise authority on other people (} opportunity to meet/contact other people () opportunity to travel f () opportunity to use languages ( opportunity to learn and improve your curriculum b. Read the ads below and select one job which you would apply for and one which you would never apply for. enthusiasm. aot vant rac and ‘ical exper Beperience ih positions ‘of responsibility helpful. lum to “MARKETING” ict fo this Monepanet 7" QUEST 2 ee ; 13, YAZIGI* Now, discuss with your colleagues the reasons for your choice. “Id never dream of (applying for...)” “(Moving to another town) is out of the question for me.” “There's no question about (the importance of a high salary) bu “The thing that caught my eye.in this ad was...” “You can’t have your cake and eat it.” LANGUAGE PRACTICE 1. In most job ads one finds the following items. @s information about the company 2) the salary offered * professional requirements © * personal characteristics required form of contact with company Refer to each job ad above and write down how each item is expressed in each ad. ‘a. information about the company 4 \ Ex: Large publicity agency needs young..0!aruie ynoly de ald on b. salary offered Ex.: We offer competitive starting salary and...2>) <1) y poe ‘ owen hshkon ea ¢. professional requirements Ex: We seek @ man with managing capacity, with experience in international marketing practices..c.~—©\ pruneaps d. personal characteristics required Ex.: Applicants must display the following characteristics: creativity ability to act on own initiative, . form of contact with company Ex: Send your curriculum to “MARKETING” clo this paper. YAZIGI 14 QUEST 22. a. Find in the ads synonyms for: * curriculum + area * salary slook for Fe 4) b. Give the adjective or the noun form of these words: . pa S L Fivexcy : BS beste | 3. Now write an ad for oné\of these jobs: ly * BILINGUAL SECRETARY * CHAUFFEUR * CIVIL ENGINEER * BUTLER ron pono ae a Be sure to use the language items you have analysed in the previous activi 4. a. Think of the job you would most like to have and write an ad for this job. 'b. Analyse the Curriculum Vitae/Resumé below and write a curriculum you would like to have. Refer to the job ad you have written in 4a, QUEST 2 1sSeptember, 1985 Name: (José Ribamar da Silva Jr.) Address: [Av. Castelo Branco 1964, Apt. 31, bloco 3, Planalto, Séo Paulo, SP) Date and Place of Birth: [april 24, 1953, Recife, PE] Marital Status: [Divorced] Children: [none] _ p PHY Ooch = Educatios <= [Ph.D Industrial Economics, University of Sao Paulo, SP] = pas Business Administration, Federal University of Bahia, Salvador, BA) B.A, Business Administration, Federal ; University of Pernambuco, Recife, PE pacmetor's sity rai ec i OcGee = (Secondary, Liceu Ateneu, Recife, PE) Other Courses: [systems Analysis, Federal University of Pernambuco, Recife, PE] (Computer Programming, University of Sdo Paulo, SP] Position Held: [1980 - 1985 Head of the Marketing Department, Bank of New York, SP) [1974 - 1980 Statistics Teacher, Federal University of Pernambuco, Recife, PE) Languages: [English, French, Spanish, German) Countries Visited: [Nigeria, Japen, Mozambique, France, United States, Mexico, Argentina] . Discuss with your colleagues and teacher the job ad you have written, and the corresponding curriculum, YAZIGI 16 QUEST 2Discuss with your colleagues your reactions in the following situation: You are walking along @ path through a forest when suddenly you come across a high wall blocking your path. | w 44) Would you 4 * jump straight over the wall ; * look for a spot where the wall may be lower so that jumping over it may be easier. * walk along the wall till you find an opening in it, © walk around the wall 2. How do you think your reactions to the situation in 1 are related to ‘+ the way you deal with problems or obstacles in your life. ‘+ the way you handle your ambitions (personal and professional) Think of examples from your experience where you reacted to obstacles in at least two different ways (ex.: “jumping straight over the wall” and “walking around the wall”) and discuss them with your colleagues. ® What factors led you to react in different ways? 5 You may find this vocabulary useful: to face facts K to be prone to (accident, ete.) cee to overcome [an obstacle, pxupostv. to make the most of c.yen ayia a difficult situation} to have a lump in one’s throat to be caught off guard apollo Nx. to be caught unawares 122 sy more often than not roy to be left in the lurch 3). ‘one in a month of Sandase ~~ to hope for the best ‘out of the blue to go from bad to worse quest 2! 4 7 J YAZIGIapp 3. which do you think are the ambitions of the Brazilian middle-class? Choose 3 from the list below. () own a second home in the countryion the coast () own a camping trailer () travel abroad (for pleasure) at least once a year. fq) buy a brand new car eee (9 possess membership of a club 0/22 5 5 ‘own their own home ' = TVE MAbs Puy hive Abou? Goiwy.jo 1dC STATED, ba desde Ayana o EUA. S YAZIGI 18 QUEST 2 wee5. a. what do you think people should do to make their ambitions (in 3) come true? () have as many university degrees as possible 44 run their own business () make a weekly lottery bet () go into politics b. What leads people want to * have as many university degrees as possible Mincrease their chances of getting a better job () give them more freedom to choose a job ()) believe knowledge is power and prestige a + make a weekly lottery bet 4 money is the only real solution to all problems A ) winning the lottery means getting money without any effort Oo * go into politics (tO Gee mg yey 0 Oo * run their own business () the idea of being their own boss () they're tired of seeing their employer getting richer and richer () a search for security () they're tired of being exploited ( there's more challenge when you run your own business 0 If you could, what kind of business would you like to run? Describe it and give reasons. You may find this vocabulary useful. to set up shop 9s8i@ come neid import-export business grocery shop) 26 cep hi 4 ship-broker’s «6 49 hardware store 0,005 Y= ear rental 19/6 Dong 4 self-made man ‘ employment agency r to shop around rn © advertising agency’ launderette a firm of X consultants cof... 9 dry cleaner’s to be a representative for X 7 department store used-car agency boutique to go into gift shop to go into the (computer, grocery etc.) business QUEST 2 19 YAZIGIA Tale of Two Kings Inland and Outland are two neighbouring kingdoms on the shores of a picturesque lake. The King of Inland has two daughters, a beautiful princess who is married to the King of a rich and powerful kingdom across the mountains, and a homely princess called Dionilde who would have preferred to be a nun, The King of Outland, on the other hand, is a widower with no children who has his heart set on a young courtesan called Camille, UuO g Both Kingdoms are prosperous and depend on the water of the lake for transport, drinking and for energy for their industres.The industries of Inland, however, are growing faster, and therefore use more water from the lake. The problem is that the lake is gradually drying up, besides being slowly polluted by the industries of Inland. In terms of military power, the military potential of Outland is twice as great as that of Inland, as the young men of Outland have traditionally preferred to join the military than to work in industry. If the frenzied pollution and consumption of the waters of the lake by the industries of Inland continue, the growth potential of the industries of Outland il be severely restricted, not to mention the risk to the health and transport systems ofits population. The King of Outland has therefore to take a decision to ameliorate the situation. 1 » a. In groups, imagine that you are the King of Outland. Which course of action will you f | “8 em re f take: | * military ® diplomatic * economic * personal/amorous i . b. Discuss the details of your course of action with your colleagues. You may find the following vocabulary useful #0 pose a threat (my. seem cae, $ t0 mass troops on the border “Bem Joao. wa * to put in check * to coerce (somebody) into doing ‘fo stage an invasion + f Gomething) jy Jurce 20~ My, ean, + to take action * to ask for (somebody's) hand in : fo send an envoy som. marriage + to make 2 compromise ccandg © 0 court (Somebody) 9.) p49, +a Bill of Rights...) * to engage in talks). joao. 4 sto overthrow 8) 2 economic cooperation + to make diplomatic/economic/ * to take measures th amorous overtures to somebody * to eradicate . Compare your solutions in this activity with your reactions to the situations in activity 1 d. What do you think the “moral’’ of “A tale of two kings” is? What does it have to. say about how one solves one’s problems? a 55 _ YAZIGI ) Quest 2pn Se a ee elem ni : 1. which of the following items do you think most influence the impression one has of people. (_) manner of speaking ( ) gestures ( ) color of clothes worn 2. Which of the following aspects of language are most important in judging people? (£9 content (arguments used, opinions given) (_ ) attitude (aggressive, indirect, doubtful, straightforward, careless) => # (_ ) amount spoken (reticent, talkative, expressive, curt, garrulous) °° 61!) QUEST 2 x 2 serrata race, yAziG!3. Anatyse the clothes worn by the people below and try to decide in which situetions these people could be. People a Situations a) * three-piece tweed suit with co) * whi b) * tight turn-up trousers” => J. bo) at a reception * silk off-white shirt - yi * black patent leather shoes. * briliantine cdvered hair black skirt * black mesh stockings > ¢_, * red silk blouse Lon.» ‘ankle chain - + black high-beeled shoes <9 pas Frrousers ° 2512¢ vy blue sweater “eed sneakers, =, , brown scarf ., (9) attending a class (9 working in an office (4) attending a job interview {) * crumpled trousers -> * unpolished shoes with no socks > ‘* limp cotton unbuttoned shirt . with tail outside trousers * halt-fastened-zipper 11969 uw $ on ¢) © rubber-soled shoes * colored cotton trousers * polo shirt * brown leather belt De * bomber jacket Use the following language where possible: in (the colored trousers)» The man/woman/person wares apolar stir) with (@ brown leather belt) —o4.<-r Gressed in (a bomber jacket) >)» The (pink)-sweatered person (eather)-jacketed (Gilk)-shirted Geans)-clad ff aR Gi ‘ Gilk)-skirted \ q (mesh)-stockinged (black)-trousered (red)-hatted (dark-haired (greasy)-haired (red)-headed bearded mustachioed "The mesh-stockinged woman in the tight skirt is likely 10 be at an art exhibition. The chances are that the black-trousered mustachioed man in the red sneakers and bomber jacket is at a discotheque. 2 QUEST 2_—_——_— SALE THREE 4. discuss * Which of the people in 3 could be male or female? Give reasons. Use the following items “Of course the person in mesh stockings could only be a woman.” “The person in mesh stockings could be nothing other than a woman,through any stretch of imagination.” wa NON "The Ulack-trouscred person could be eNher a man or a woman? “The pink-sweatered person could only possibly be a woman! “The jeans-clad person couldn't possibly be a woman. It’s too far-fetched.” 5. suppose + you have just been invited to have dinner at a colleague's. * you have just been invited to go to a ball game. ‘= you have just been told you have an interview for a job right after class. Would you go home and change or would you go dressed as you are? Give reasons. 6. discuss Based on your conclusions in 3 (clothes worn - situations) would you say that: ‘= People dress according to their own taste, wearing what makes them fee! most comfortable. ‘= People dress according to the occasion or situation? 7... Analyse the expressions below and discuss with your teacher those you find unfamiliar. to oop sry a / to usher obs Brung a to make eyes at somebody 1j.0. to dress with panache proudly to frown fang (aa jonnes to make the most of to be one for punctuality "a ganlaa) QUEST 2 23 yAzIGI‘ext “Table Three” and attempt to describe Helen, Pearl, Peter and the * jeans-clad young lady. ‘YAZIGI The band played “New York! New York!” accompanied by the credky voice of the plump middle-aged brocade-covered crooner. = ‘The maitre d’ showed Helen to table 3. She sat down and looked for signs of Peter: no cigarettes on the table, no whiskey-filled-tumbler-either. “He's late again” she thought to herself as she played idly with the plastic-covered menu. She came out of her thoughts.and shuddered as she recognised the. lazy melody. of “New York! New York!". , Tag sore This wasn't exactly the snazz¥ kind of place Peter took her to normally, In fact one of the things which attracted her about him was the ease with which ‘he breezed in and out-of-the-fashionable exclusive night-spots frequented by the city’s young rich. le 290 She'd never dreamed of ever having access to places like those; but with Peter all that had changed. Held even bought her dresses at the most expensive boutiques 80 she wouldn't look shabby alongside him in his rejuvenated version of a tuxedo With colored striped lapels. Since then she anache - what couldn't one do given the confidence that only recognisably expensive clothing could provide? a ARE OOR Ev ae But why “The Glass Room"?This wasn’t exactly the kind of night spot that fitted her image of Peter. The thought provoked her to take another, more careful, o_look of reconnaissance of her surroundings to make sure there wasn't anything she may have missed. She brought her gaze to rest on the solitary red rose in an imitation crystal vase in the center of her table > o.v. +0 She looked around her at the elderly couples-drooped over the neighbouring tables hopelessly essaying romantic looks at each other. No, this certainly wasn’t the kind of place Peter would be seen in. “It's over here, madam, if you'll give me your coat...” The waiter had just. ushered another woman to her table. “I think there must be some kind of mistake” she muttered to the huge roundish Jolly-faced middle-aged woman who had just handed over an antiquated mink stole to the waiter and sat herself down in the chair opposite Helen. “Ob, I’m Pearl. You waiting for Peter as well, honey? Oh, poor Peter, his usual gareless self again. He just clean forgot to tell me he'd invited friends along, Where is he? Oh, don’t tell me, he’s probably gone to phone me to make sure I was coming. Peter always was one for punctuality. That’s the only thing we don't have in common. Though it’s a bit incoherent really - someone as carefree and relaxed as Peter being punctual - don't you think? Oh, I've been going on and ? on and I don’t even know your name, honey.” Helen looked desperately at the mirrored ball rotating over the dance floor as if ricocheting all over the room. She didn’t even hear herself answering in a hares whisper “Helen. I’m Helen. Pleased to meet you". Oh, the pleasures all mine. I'm Pearl” boomed the voice from across the table. “It's always a pleasure to be in the company of Pretty young things like you! ‘Oh, if I could go back to when I was your age, honey! You make the most of your twenty years, sweetheart, believe you me! When you get my age, life is just one big lottery game - you take what comes - if it comes at all!” She erupted into a hearty laugh that attracted the attention of all those around them. Helen_was_numbed into a state of almost complete inaction. She wondered if the Plastic pearl necklace wound triply round the immense-neck of the woman-was some kind-of symbol. The three rounds of pearls seemed tO be in unison with the number of chins perched on the full face of her companion. “Say, if Peter takes any longer I’m going to accept the wordless iuvitation of that old vulture over there for the next dance”. She punctuated this ‘with an % QUEST 2exaggerated smile and a wave at the elderly gentleman. “He's been making eyes at me since the moment I walked in here and, as I said before, one has to take what one gets! Oh if the next tune’s a Glenn Miller one, 1 just won't get myself to resist!” =? ~-yey"~ Helen breathed a smothcied si pt relief at the sudden presence of the maitre a escor Helen couldn't resist a frown at the jeans-clad presence of the new arrival. “This is table 3 madam. If you'll give me your jacket..” “Ni i fammered the youn, in. By this time, Pearl, having approved of the romantic note of the latest melody produced by the band, in spite of it not being Glenn Miller, had already stood up and approached the table of the elderly gentleman. -Helen vaguely registered the image of the rounded body perched seductivel the arm_of the chair beside the old gentleman, with legs crossed and one foot keeping time to the music in mid-air. “Look, I don't k ied Helen to the maitre d. “How many table threes are there in this place?” “Just one, madam, and it was reserved by one of our regular customers, Mr. Peter Stokes.” Jpeg by L.MIT. Menezes de Souza/85 9. on which of the following items did you base your descr + manner of speaking * personality + way of dress E ‘ * physical appearance AEE Se Eee in 8? 10..comptete the chart accordingly. Use the expressions below wherever possible. Use the following expressions: (3 REPETIO 8ST, manner of reticent, garrulous, loud, curt, redundant Tee As i Er Rasy ty nwrtrwroelg + introverted, extroverted, shy, happy-go-lucky, effusive, exuberant exaggerated, spontaneous, natural, studied, relaxed, tense 2 Pogk wren way of ~ shab fy, elegant, exotic, extravagant, tacky, sloppy, ras cam put one Taenup WEORN AA, St physical fat, obese, sfim, thin, large, small ee : appearance Fe £ 7 4 QUEST 2 Be a11 Discuss In groups of 3 try to build up a description of Peter. + So far we have seen how people change their image according to different contexts and situations, What kind of image do you think Peter presented to each woman? Refer to your descriptions of the 3 women. * How do you think the story ends? Do you think Peter appears or not? Give reasons. * How do you think each woman would react to the appearance of Peter at table 37 What could each of them say to him? ‘+ How would you react in the same situation and what would you say? LANGUAGE PRACTICE 41 Refer to the text “Table Three” and then match the utterances in the left column with the elements in the right column, a. I think there must be some kind of mistake. K( 2) advice b. The pleasure's all mine. (Q) protest . It's always a pleasure to be in the (Qi regret oJ company of pretty things like you. (g) advice 4. Oh, if | could go back to when | was (2a respond to introduction pauses. (J) reinforce an idea e. You make the most of your twenty years, believe you me. Look, | don't know what's going on. As | said before. (a) protest (a) respond to an introduction 9 ( } compliment No, that won't be necessary, i. One has to take what one gets. 2. Talk to your colleague following the instructions below. Try to use the items in 5a whenever possible. Situation 1 You've been shopping and your hands are full of parcels4 You are waiting for @ friend outside a shop. pl oa ha A stranger comes up to you. Stranger You introduce yourselt respond to introduction offer help refuse insist protest Situation 2: You are in your car waiting for a friend outside a restaurant. A car stops alongside you and an elderly stranger starts a conversation. Stranger You compliment and express regret protest give advice reinforce a protest YAZIGI 26 QUEST 23. Look in the text for equivalents of these extracts: * Ele est trocando olhares comigo desde que eu cheguei... '* “Eu nio sei 0 que est acontecendo”, balbuciou Helen, © “Eu sou Pearl”, ressoou a voz do outro lado da mesa. Helen ficou completamente sem aio. * Ela pensou consigo mesma se o colar de pérolas plisticas de 3 voltas no pescogo a0 notar a presenga do maitre acompanhando uma * “.. no serd necessério", gaguejou a jovem. a imagem do imenso corpo roligo equilibrado sedutoramente no braco da cadeira. * ... 0 desembaraco com que cle frequentava as casas noturnas da moda... ©... ela havia aprendido a se vestir bem e ter presenga... * Os casais de velhos debrucados sobre as mesas troca de olhares romanticos entre si. inhas ensalando inutilmente uma * ... € nenhum sinal de copo de whisky também. QUEST 2 27 YAZIGI* Quando percebeu a monotonia da melodia “New York! New York!” ela sentiu um arrepio em todo 0 corpo e acordou dos seus pensamentos. ‘+ .. como se ela fosse encontrar uma explicacdo para tudo o que estava acontecendo entre os mil reflexos coloridos que ricocheteavam pelo ambiente. YAZIGI 28 QUEST 2sreac oun mmo i ‘cuss With your colleagues and teacher. Which of the ‘following aspects of behavior do You think * are common practice ‘are outmoded but still practiced by some’ «_ tare obsolete * vary according to the region &. When a couple walks together'on the street, the gentleman always walks on the A Nady’s right, ‘b. In greeting @ women informally, one gives tWwo kissés to'a married woman:and three to an unmarried woman. ©. On leaving the residence’of friends after'a visit, the visitor should not open the “door, but should wait for the host or hostess to open it. a One should’ shake hands on meeting friends, family and acquaintance if they are “male, and exchange kisses if they are female. One should never mix milk and mangos: "i Women, on meeting each othe for the first time may exéhenge kisses, but men meeting women for the fist time ny ony sha ands) Ro A sen Bees ‘announce their intention Je-to-be's family perm QUEST 2 29 _ YAzIGI2. Discuss which of the above aspects of behavior you think are: * etiquette * superstition * custom 3. Read the questions below from an American magazine end discuss what advice you would give to the person involved: s but they cog, hers 10 th ie 10 ger & their friends = » Atte a ma menor sm TE he nen a Sh Sh he feo er at Me AUIS? wpa SOWER 2 Re THANK YoU When friends visit my husband and me for a week or 0, they usually bring items of food or other gifts for us. Should I send them a thank-you card after they've left, or isn’t that necessary? : Br getting the 4 As my travel agent ‘spends a lot of time & i eet wake a trip, should cand rose when a el fone ‘or give her flowers oF heal Sea tr rotnow she i na tai QUEST 2WS od > aie 4. 2. Now read the excerpts below. To which of the questions in 3 could these be the answers? sme some of the food Sh, hohe hates fn then tt should Be Pi Te @ Your travel agent is a paid professional and does not expect a tip or sift for her Services. A note of pprecation to her and another note 10 her employer expressing your satisfaction with her work are the best thanks. but nse , ¥ ihe bed! ys = To solve the ; = Probie, earlier hous problem, vou might try asta, ot as eve fit the others = gay? gINE er for an ulytine reone Ci ah soe i When a host or hostess is feeling ill it is never 100 late 10 cancel @ party. In this case, I think you should hhave canceled. The risk of passing on your illness f0 : Your guests plus your own discomfort outweighed any 5 incovenience you might have caused your friends. A separate phone for your daughters would be one Solution t0 the problem, but if that is impractical, You must establish rules and stick to them. Sit down with the giris and work out a mutually satisfactory ‘set of calling hours and time limits. Then have them tell their friends what these hours are. If all else fails, ‘then call the parents of the worst offenders and ask their help in limiting the calls. 3) Since you presumably thank your friends at the time they give You the food or eifts, itis not necessary t0 write them. However, itis not wrong to do so, The only time a note is required is when a thank-you gift is sent by mail or a delivery service. Your note will let the donor know that the gift has arrived. QUEST 2 3 YAzIGIb. Discuss how these answers approximate or differ from your answers to the 5. biscuss what you think are the objectives of rules of etiquette, customs and superstitions. YAZIGI 32 QUEST 2SPEAK YOUR MIND} Cause for Complaint 1. How would you react in the following situations: => =e * You're enrolled in a weekend course in another city. When you arrive on the first day of the course, you are told that the course has been cancelled. orhode ADunebo * You vote for the ruling political party but a week after the election results the government announces measures which will seriously ere you and your family. a ad Aa * You buy a holiday tour at a renowned travel agent's but when you book in at the hotel you discover that the hotel is of a much lower category than what you paid for. i 2. would you 1 Hodoe complaint veJoay ain gu * demand a refund wou ® take it in your strid * think it natural ® shrug and think you'll know better next time * stage a protest 3. say how you would go about your reaction (what you would do, how you would do it Useful vocabulary: make a scene joy. Gi» # to be at a 105s ws onlay rvmryen * write to the press evehement Samu) * person in charge rn lho’ aps: 08 to be astonished/dumbfounded vo} Su» 4 bo to be left stranded an).01#o © to claim damages Boing, Drs QUEST 2 33 YAZIGI4. Here are some ways of “Td like to know who's going to pay for the damage” fi/ “I demand that something be done immediately.” ‘Would you please call your superior?”? * expressing reassurance: “Well, madam, if you'll give us all the details I'll make a report and we'll see what we can do for you? “I understand how you feel. e “T can assure you that something will be done..” / * rejecting reassurance: “What do you mean “you'll see.what we can do for you?” “Do you realize that I have nowhere to sleep?” “This is no laughing matter.” 3s me.si4n, “Is that the best you can do?” “You don’t seem to understand.” Discuss which of these expressions you think are aggressive neutral polite 5. Now choose one of the situations below and then talk to a colleague following the instructions: you * You've just bought a new freezer but it doesn’t work. * You've just moved house. After the removal Van has left, you find out that your typewriter is missing. * You've just received your telephone bill and you find that you've been charged for 2 telephone. calls to Asia that you've never made. Imagine that in all 3 situations you have already tried to logde a complaint by telephone but it didn’t work. You decide to go personally to demand that action be taken. Make a demand. fe ee you React. YAZIGI 34 COLLEAGUE Imagine * * you are the manager of a home appliance store. * you are the manager of a removals company. * you work at the telephone company. React to the complaints by expressing reassurance and asking for details. QUEST 2-e—————————— CAUSE FOR COMPLAINT 6 Look at these ways of making a request: “Let me speak to your superiors.” “Would you be so kind as to tell me who I should speak to?” “Yd be grateful if you would take a look at these receipts?” “Would it be too much trouble if you showed me the new car prices?” ” Discuss which of these you think are aggresive neutral polite 7. Now choose one of the situations below and then talk to a colleague according to these instructions: you Walls * You've just been robbed and you're asking @ shopkeeper for help. * You've just lost something in the bus terminal and you're asking for help at the Lost and Found Counter. * You left your car parked in the street while you went shopping. When you return you notice that your car has been scratched and dented. You want to know if the caretaker of the nearest building saw who did it 1s oj.) Make @ request. COLLEAGUE Imagine ‘* you are a shopkeeper. * work at the Lost and Found Counter at the bus termir * you are the caretaker of 2 building, Express reassurance. You Reject reassurance. QUEST 2 35 YAZIGILook at these ways of '* making threats “Someone is going to pay for this.” take this to the press.” “You shall hear more from me.” “You'll hear from my lawyers.” “In that case I shall have to take other measures.” reacting indifferently to threats and complaints “We're doing the most we can.” “I'm sorry but that’s against our policy.” “That's the best we can do.” “Well see what we can do.” “That’s the way the cookie crumbles.” “Certainly, but these things take time:” “Pm sorry but rules are rules. Discuss which of these expressions you think are aggressive neutral polite 9. Read the situations below and then talk to a colleague according to these instructions: * You are a land owner. You are involved in a legal battle about the possession ‘of your land. An interview you gave to a newspaper has, in your opinion, been distorted. You complain to the editor but he doesn’t seem to believe bought a vacuum cleaner in a special sale at a large department store. When you unpack it at home you discover that the voltage is not compatible with the local voltage. You complain to the manager and try to change it but he says that items in a special sale can't be changed. * You bought some ham at the supermarket but it doesn't taste good. You decide to complain to the manager of the supermarket but he seems not to take your complaint seriously. * You're having trouble with your car. The manager at the car dealer's gave you a reasonable price estimate * but when the car is ready you discover that the estimate has practically doubled. You complain but the manager doesn't seem to give it much importance. * You bought a bus ticket to the capital for the weekend. When you arrive at the terminal, you discover that the bus has been overbooked and someone else is occupying your place. You complain to the manager of the bus company but he doesn't ‘seem interested YAZIGI 36 QUEST 2you Make a threat. Ex: I demand that you change this vacuum cleaner immediately or COLLEAGUE React showing indifference. Ex. I'm sorry, madam, but this is against our policy. 10.1n groups of 3 read the situations below, select 3 which interest you and choose your roles. Then act out a conversation based on the information given. Be sure to use the items you have learnt in this unit and to exchange roles. to board a flight No plane a direct/nonestop flight 2... seca)afh hiner flight num 7 ber stop over snc}. ; ‘ fo checkin roe on os rx ball Bo passport (unknown) destination ’ QUEST 2‘Situation 2 Setting: at 2 hotel abroad Roles: tourist ‘ receptionist manager Tepic: Tourist has booked a room and has his reservation confirmed by the hotel. At the hotel, he finds out that his name is not on the list of the expected guests and that there's no vacancy. You may need these words: confirmation voucher . to make a confirmation to make a reservation to have a booking to book telex. travel agent single-room double-room single-room with bath Situation 3. Setting: at a hotel abroad Roles: tourist = manager Topic: Tourist finds out that the passport he had left in his room disappeared. Here are some expressions you may need: room service maid g governess/housekeeper yous SOU. security responsibility of the management hotel safe police station {to lodge a complaint at the police regulations Embassy/Consulate YAZIGI 38 QUEST 2‘Situation 4 Setting: at a hotel lounge Roles: tourist | : tour guide manager of travel agency 2-star hotel instead of the Topic: Tourist arriving at a hotel notices that it is ¢ ravel agency. 5-star hotel which had been promised by You may need these expressions: voucher contract, package travel agent to sue to cheat a hotel with amenities quest 2 “39 YAZIGISE ee 7 FNow Yoo May Say THAT 1 8 PREM "Ronen Se Cunen 3. Wn, BMalicncCaiadin) VON avices comer U-s0 [Maoive MMAGINE THERE'S UO HEAVEN * IDS_EASY 1F You T MO HEEL BeLlow-us ABOVE US OULY SHY IMpcWE ALL THE PEOPLE LIWINBFOR TODAY IAAGIWE BLUTHE COUNTRIES T_isp'T_ HARD TO BO NOTHING TO NILL OR Die KOR AND DO RELLSION TOO MARGIVE ALU THE. PEOPLE LIVING THEIR LIFE IN PEACE OW, YEOR But Ww NOT THE ONLY OVE Bry Now E HOPE SOHEDAY Your Jou VS /on, YEAY AWD THES THE WORLD WILL BE So OWE VANGIVE vO PostEcBIaN S | WOMDER LE You caw NO MEED FOR GREED OK HUNGER A BROIHERNCOD ax KAN AMARC ALL THE PEOPLE SHARIWG ALL THE Wworlp 40 QUEST 2