MANUAL

DocProStar 2022
Hardware and Software Requirements
© TCG Informatik AG, Baar 2022

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Contents

1 Operating and Database Management Systems ................................................................................ 4

2 E-mail Systems ............................................................................................................................... 6

3 Platform Servers ............................................................................................................................. 7

4 Database Servers ............................................................................................................................ 9

4.1 MSSQL Database Server ........................................................................................................................9

4.2 Oracle Database Server ...................................................................................................................... 12

5 Check+Act .................................................................................................................................... 14

6 Scan Client ................................................................................................................................... 15

7 Ports ............................................................................................................................................ 16

8 Recommended Architecture........................................................................................................... 17
1 Operating and Database Management Systems
The tables below show the supported operating and database systems in DocProStar.

Note: The support for any of the operating or database systems described relates directly to the
manufacturer official timeline support.
Whenever the manufacturer ends support for any operating or database systems, TCG will also stop
supporting it.
Microsoft products are supported in DocProStar until their Mainstream Support end date.
For more information on the product life cycle of the different operating and DB systems, please refer
to the Microsoft websites https://support.microsoft.com/en-us/help/14085 and
https://support.microsoft.com/en-us/lifecycle/search.

Types Version Expected Support End Date

Server Operating System Windows Server 2022 Standard Microsoft Mainstream Support
and Datacenter End Date:
Oct 13, 2026 (1)

Windows Server 2019 Standard Microsoft Mainstream Support

and Datacenter End Date:
Jan 9, 2024 (1)

Client Operating System Windows 10 Pro and Enterprise Microsoft will continue to
support at least one Windows
Semi-Annual Channel until
October 14, 2025 (1)

Windows 11 Pro and Enterprise No end date on Microsoft

website yet

Additionally, .NET 4.8 or higher is required and must be installed on the servers and workstations.

WWW.TCGPROCESS.COM Operating and Database Management Systems – Page 4

 Database Management
Version Expected Support End Date
System

Microsoft SQL Server 2019 Standard and Enterprise Microsoft Mainstream Support
End Date:
Feb 28, 2025 (1)

Oracle Oracle 19c

Note: Please note that the interaction with the databases listed above is only supported using the official
SQL Server Management Studio for Microsoft SQL Server and Oracle SQL Developer for Oracle. Third-
party software is not supported.

(1) Microsoft website https://support.microsoft.com/en-us/lifecycle/search as of Oct 24, 2022

WWW.TCGPROCESS.COM Operating and Database Management Systems – Page 5

2 E-mail Systems
The following table shows the requirements to use the

• Import E-Mail Activity,

• Send E-Mail Activity,

• Move E-Mail EWS/ Move E-Mail GRAPH/ Move E-Mail IMAP Activities,

• Control&Notify Activity,

• Outlook add-in that allows the direct sending of documents into DocProStar.

Types Version Expected Support End Date

Server side Microsoft Exchange 2019 Microsoft Mainstream Support End Date:
09.01.2024 (1)

Office 365 Supported from DocProStar 2019 onwards

Client side Microsoft Outlook 2019 Microsoft Mainstream Support End Date:
10.10.2023 (1)

Office 365 Supported from DocProStar 2019 onwards

(1) Microsoft website https://support.microsoft.com/en-us/lifecycle/search as of Oct 24, 2022

WWW.TCGPROCESS.COM E-mail Systems – Page 6

3 Platform Servers
The recommended minimum requirements advised for every server hosting DocProStar 2022 are listed
in the following table.

The actual sizing depends on the complexity of the project, required processing time and additional
parameters.

Pages per day Pages per day Pages per day

up to 400 up to 2.000 more than 2.000(2)
DocProStar
Pages per year Pages per year Pages per year
up to 80.000 up to 400.000 more than 400.000

Hardware Requirements

CPU Minimum Minimum Minimum

Quad Core Quad Core 2 servers
3 GHz 3 GHz Quad Core 3 GHz

RAM Minimum 16 GB Minimum 32 GB Minimum 64 GB

Hard Disk(1) 50 GB 80 GB 80 GB

Network Gigabit Gigabit Gigabit

Software Requirements

Operating System Windows Server Standard and Datacenter

Additional Components .NET 4.8 or higher

Web server (Microsoft IIS, version 8 or higher configured to run in 64-bit
version) with ASP.NET 4.8 or higher
SQL Server Management Studio or Oracle SQL Developer (for example)

Others

Virtualization VMware/Hyper-V
Use only enterprise-class hypervisors (i.e. ESX-Server) and follow best
practice guides.

Web Browser Chrome for Windows, Microsoft Edge version 94 or higher (on the servers
with Process Modeler, Process Monitor, System Monitor)

Concerning the software requirements please also refer to the section Operating and database
management systems.

WWW.TCGPROCESS.COM Platform Servers – Page 7

(1) The memory capacity requirements of the network shares for importing into the platform and
exporting to the backend systems (archive, DMS, etc.) can be calculated depending on

• Average document size (number of pages)

• Desired storage time of the files (number of days)
Import: Each stored image (page) requires around 50-100 KB of data (TIFF, A4, b/w, 300 dpi).

Export: Each stored image (page) requires around 50-100 KB of data (PDF, A4, b/w, 300 dpi).
(2) The actual sizing depends on the

• project complexity,
• processing time frames and
• all project specific additional parameters.

WWW.TCGPROCESS.COM Platform Servers – Page 8

4 Database Servers

4.1 MSSQL Database Server

The recommended minimum requirements of a MSSQL database server are listed in the following table.

Note: It is strongly advised not to use MSSQL Express Edition due to its limitations.

The actual sizing depends on the complexity of the project, required processing time and additional
parameters.

SQL Database

Server type SQL database

Hardware Requirements

CPU Up to 2.000 pages per day: Minimum Quad Core 3 GHz

More than 2.000 pages per day: Minimum Quad Core 3 GHz
More than 20.000 pages per day: On request (in consideration of
the project-specific requirements)

RAM Up to 2.000 pages per day: Minimum 8 to 16 GB

More than 2.000 pages per day: Minimum 32 GB
More than 20.000 pages per day: On request (in consideration of
the project-specific requirements)

Hard Disk(1) DocProStar produces a high I/O load on the database disks.
Therefore, we recommend up to a volume of 2.000 pages per day:
1 hard disk for the Operating System, 50 GB
1 SSD for the primary data files (.mdf files), 80 GB
1 SSD for the transaction files (.ldf files), 20 GB
1 SSD for the temp db files, 20 – 80 GB
If more than 2.000 pages/day are processed, the requirements
have to be calculated on a project-specific basis.

Network Gigabit
Recommendation: If possible, disable named pipes for SQL
client/server protocols and enable only shared memory and
TCP/IP, but note that named pipes are needed for FTD in a cluster
environment.

WWW.TCGPROCESS.COM Database Servers – Page 9

SQL Database

Software Requirements

Operating System Windows Server Standard and Datacenter

DBMS Microsoft SQL Server Standard and Enterprise

Others

Virtualization Virtualization is not recommended, but if virtualization is required,

it is recommended that only enterprise-class hypervisors are used
(i.e. ESX-Server). Best practice guides for virtualization of DBMS
should be adhered to.

Backup, Fail-safe

Recommendations Recovery model SIMPLE is recommended

Fail-safe hardware is recommended (RAID 5 / RAID 10, UPS etc.).
Dedicated Gigabit backbone between application server and
database server
A trusted relation must exist between all the DocProStar core
machines and the database server.

Note: Database servers should be installed with collation SQL_Latin1_General_CP1_CI_AS. If another

collation is required, it has to be case insensitive.

Concerning the software requirements please also refer to the section Operating and database
management systems.

Some recommendations for a Microsoft SQL Server installation and configuration are described in the
"DocProStar 2022 Microsoft SQL Server Settings" documentation.

WWW.TCGPROCESS.COM Database Servers – Page 10

(1) The memory requirements for the database server that will hold all platform data of DocProStar is
calculated by

• Average document size (number of pages)

• Desired storage time (number of days)
For calculating the reference average guideline:

• The data volume for 1 document with 2 pages is approximately +/- 600 KB
This includes

- complete OCR data,

- extraction data results,

- image files (TIFF, PDF, etc.)

- document process related data

Note: It is important to use hard disks with sufficient cache to ensure short access times.

WWW.TCGPROCESS.COM Database Servers – Page 11

4.2 Oracle Database Server
The recommended minimum requirements of an Oracle database server are listed in the following table.
The actual sizing depends on the complexity of the project, required processing time and additional
parameters.

All scaling should be discussed with the internal Oracle infrastructure and databases specialists.

Oracle Database

Server type Oracle database

Hardware Requirements

CPU Minimum Quad Core 3 GHz

RAM Minimum 8 to 16 GB

Hard Disk(1) 100 GB

Note: DocProStar produces a high I/O load on the database disks.

Therefore, SSDs are recommended.

Network Gigabit

Software Requirements

Operating System Windows Server Standard and Datacenter

DBMS Oracle 19c

Others

Virtualization Virtualization is not recommended, but if virtualization is required,

it is recommended that only enterprise-class hypervisors are used
(i.e. ESX-Server). Best practice guides for virtualization of DBMS
should be adhered to.

WWW.TCGPROCESS.COM Database Servers – Page 12

 Oracle Database

Backup, Fail-safe

Recommendations Fail-safe hardware is recommended (RAID 5 / RAID 10, UPS etc.).

Dedicated Gigabit backbone between application server and
database server
A trusted relation must exist between all the DocProStar core
machines and the database server.

Concerning the software requirements please also refer to the section Operating and database
management systems.

(1) The memory requirements for the database server that will hold all platform data of DocProStar is
calculated by

• Average document size (number of pages)

• Desired storage time (number of days)
For calculating the reference average guideline:

• The data volume for 1 document with 2 pages is approximately +/- 600 KB
This includes

- complete OCR data,

- extraction data results,

- image files (TIFF, PDF, etc.)

- document process related data

Note: It is important to use hard disks with sufficient cache to ensure short access times.

WWW.TCGPROCESS.COM Database Servers – Page 13

5 Check+Act
The recommended minimum requirements of Check+Act are listed in the following table.

Check+Act

Hardware Requirements

CPU Minimum Quad Core 2 GHz or better

RAM Minimum 8 GB recommended

On Citrix Servers, calculate up to 2 GB RAM per user session
(depending on the size of the master data).

Hard Disk Minimum 20 GB

Network 1 Gbit network recommended

Monitor Minimum 22'' with a minimum resolution of 1280x1024

Software Requirements

Operating System Windows Professional and Enterprise

Web Browser Chrome for Windows, Microsoft Edge version 94 or higher

Additional Components .NET Framework 4.8

Web server (Microsoft IIS, version 8 or higher configured to run in
64-bit version) with ASP.NET 4.8 or higher

Concerning the software requirements please also refer to the section Operating and database
management systems.

WWW.TCGPROCESS.COM Check+Act – Page 14

6 Scan Client
The recommended minimum requirements of DocProStar Scan Client are listed in the following table.

DocProStar Scan Client (used with DocProStar and Primus)

Hardware Requirements

CPU Minimum Dual Core

Using several cores does not increase the performance. Important
is the frequency and the performance per core. The frequency
should be greater than 3 Ghz per core.

RAM Minimum 8 GB
Needs to be escalated according to the total amount of documents
that need to be processed, their types and number of pages per
document.

Hard Disk Minimum 300 GB

Recommended: SSD with a minimum of 500 GB free space

Network 1 Gbit network recommended

Monitor Minimum 22'' with a minimum resolution of 1280x1024

Interfaces Scanner with TWAIN-Driver (from TWAIN version 1.9)

USB 3.0 port

Software Requirements

Operating System Windows 7, Windows 8 or Windows 10 (64 bit)

Recommended: Windows 10

Additional Components .NET Framework 4.8

Concerning the software requirements please also refer to the section Operating and database
management systems.

WWW.TCGPROCESS.COM Scan Client – Page 15

7 Ports
The different services of DocProStar communicate with each other using the same port.

By default, port number 80 is used for HTTP and port number 443 for HTTPS. It is also possible to use
a different port according to customer specific requirements.

In any case, the corresponding port must be open on all servers that are used for DocProStar.

In addition, the generic standard OS (Operating System) ports number 135 and 139 must be open for
common communication.

For the database servers the following ports are required.

DB Servers (default)

Type Description Ports

SQL communication TCP 1433, 1434 or as

specified by the client

SQL communication UDP 1433, 1434

Oracle communication TCP 1521

Type Description Ports

Common communication Generic standard OS ports 135, 139

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8 Recommended Architecture

WWW.TCGPROCESS.COM Recommended Architecture – Page 17