SPECIFIC ISSUES IN QUALITY OF WORK LIFE
SALIENT FEATURES/ MAJOR CONCEPTUAL
O PPR@ACH OR METHOD USED.
FOR IMPROVING WORK. MULTIFARIOUS CRITERIA SUCH AS-
+ FAIR COMPENSATION, HEALTHY WORKING CONDITIONS,
OPPORTUNITIES FOR DEVELOPING SKILLS, CONTINUED GROWTH
AND SECURITY, CONDUCIVE WORK ENVIRONMENT, PROTECTION OF
WORK! ’ RIGHTS, SOCIAL RELEVANCE AND BALANCE BETWEEN
WORK AND PERSONAL LIFE, ALL WILL ADD ON TO AND RESULT IN
QUALITY.
* COMMITMENT TO A QUALITY CULTURE IS ESSENTIAL TO THE
SUCCESS OF ANY INDUSTRY/ORGANIZATION. THUS QUALITY OF
WORK LIFE IS VERY IMPORTANT FOR ANY INDUSTRY OR
ORGANIZATION.
Q
EFFECTS OF QUALITY OF WORK LIFE
+ {GIVE ONE DEFINITION OF QUALITY OF WORK LIFE}
STABLISHED FACT THAT QUALITY OF WORK LIFE (QWL) PLAYS A
IN IMPROVING PRODUCTIVITY IN ORGANIZATIONS. QWL HAS.
VARIOUS POSITIVE EFFECTS,
QUALITY OF WORK LIFE GREATLY HELPS IN INFLUENCING EMPLOYEES TO GET
INVOLVED WITH JOB. THUS QWL HELPS IN NURTURING JOB INVOLVEMENT OF
EMPLOYEES TO A MUCH HIGHER LEVEL.
* QUALITY OF WORK LIFE HELP IN INCREASING/CREATING A SENSE OF COMPETENCE
AND FEELINGS OF CONFIDENCE. QWL CAN RESULT IN HIGH JOB SATISFACTION
AND HIGHER PRODUCTIVITY.
* QUALITY OF WORK LIFE RESULT IN INCREASED JOB SATISFACTION AND A
FAVOURABLE FEELING AMONG EMPLOYEES. THIS RESULTS IN HIGH
PERFORMANCE, LOWER RATES OF LABOUR TURN OVER AND DECREASE IN
ABSENTEEISM, ULTIMATELY RESULTING IN INCREASED PRODUCTIVITY.
QUALITY OF WORK LIFE AND PRODUCTIVITY
EFFECTS OF QUALITY OF WORK LIFE............
Continuation.........
* QUALITY OF WORK LIFE (QWL) RESULTS IN INCREASED JOB
PERFORMANCE AND HIGHER JOB PRODUCTIVITY.
+ AN ANALYSIS OF THE ABOVE DISCUSSED POINTS REVEAL THAT ALL
THESE ULTIMATELY RESULTS IN INCREASED PRODUCTIVITY.
* THUS THERE IS A CLOSE CONNECTIVITY BETWEEN QUALITY OF
WORK LIFE AND PRODUCTIVITY.BARRIERS IN QUALITY OF WORK LIFE or HINDERANCES TO
OWL
+ {GIVE ONE DEFINITION OF QUALITY OF WORK LIFE (QWL)}
+ QUALITY OF WORK LIFE HAS MANY ADVANTAGES. HOWEVER, IN MANY,
COUNTRIES INCLUDING INDIA, STILL MANY NOT BE READILY/EASILY ACCEPTABLE
IN SOME INDUSTRIES/ORGANISATIONS.
* MANY EMPLOYERS MAY NOT CARE FOR QUALITY OF WORK LIFE. IT IS RELATIVELY
ANEW CONCEPT AND NEED TO BE POPULARISED IN COUNTRIES LIKE INDIA.
+ IN INDIA, MANY SMALLER INDUSTRIES LACK PROFESSIONALISM IN INDUSTRIAL
MANAGEMENT. THUS QUALITY OF WORK LIFE (QWL) IS NOT VERY WELCOME.
+ IN MANY CASES, IT IS NOTICED THAT THE MINDSET OF THE WORKERS ARE NOT
VERY IMPORTANT AND HUMAN FACTOR IS STILL NOT WELL RECOGNISED.
+ AVAILABILITY OF CHEAP LABOUR IN ABUNDANCE, LACK OF STRONG, EFFECTIVE
TRADE UNIONS, LACK OF GOVERNMENT INITIATIVE IN IMPOSING QWL, LACK OF
AWARENESS REGARDING THE VARIOUS BENEFITS OF QWL-ALL ACT AS BARRIERS,
IN QUALITY OF WORK LIFE.
+ QUALITY OF WORK LIFE IS STILL IN ITS INFANCY IN INDIA.
STRATEGIES FOR IMPROVEMENT OF QUALITY OF
WORK LIFE
+ {GIVE ONE DEFINITION OF QUALITY OF WORK LIFE}
+ ANUMBER OF FACTORS ARE INVOLVED IN QUALITY OF WORK LIFE.
+ IN IMPROVING QUALITY OF WORK LIFE, VARIOUS FACTORS SUCH AS FINANCIAL
PACKAGE, JOB SECURITY, INTERESTING WORK, EMPLOYMENT BENEFITS,
INVOLVEMENT IN DECISION-MAKING PROCESS AFFECTING HIM/HER ETC. HAVE TO
BE TAKEN INTO ACCOUNT.
+ THE FOLLOWING ARE SOME STRATEGIES COMMONLY ADOPTED FOR THE PURPOSE
OF IMPROVING QUALITY OF WORK LIFE:
+ LELEXIBILITY OF WORK SCHEDULE:
+ EMPLOYEES WOULD PREFER FLEXI TIME (FLEXIBLE WORKING HOURS),
+ STAGGERED WORKING HOURS (DIFFERENT TIME INTERVALS TO BEGIN AND END
WORK)
+ COMPRESSED WORK-WEEK (MORE HOURS OF WORK PER DAY AND LESS NUMBER
OF WORKING DAYS)
+ ALL THESE CAN BE A MOTIVATING ASPECT, WHICH GOES A LONG WAY IN,
STRATEGIES FOR IMPROVEMENT OF QUALITY OF
WORK LIFE
+ 2. AUTONOMOUS WORK GROUP:
THIS WILL HELP IN CREATING POSITIVE FEELINGS AMONG EMPLOYEES.
AUTONOMOUS WORK GROUPS INCLUDE FREEDOM TO CHOOSE THEIR OWN TEAMS,
CHOICE OF METHODS OF WORK ete. WHICH CAN BE A MOTIVATING FACTOR IN THE
IMPROVEMENT OF QWL.
+ 3 JOB ENRICHMENT:
+ DESIGNING THE JOB IN A WAY TO MAKE IT MORE INTERESTING AND
CHALLENGING IS ANOTHER MEANS OF IMPROVING QUALITY OF WORK LIFE.
+ DEGREE OF JOB ENRICHMENT DETERMINES THE DEGREE OF QUALITY OF WORK
LIFE.
4. OPPORTUNITY FOR GROWTH:
+ WITH REFERENCE TO EMPLOYEES, OPPORTUNITY FOR GROWTH REFERS TO.
GROWTH THROUGH ONE’S WORK WHICH IS ACHIEVEMENT ORIENTED. IT REFERS
TO PERSONAL GROWTH AND DEVELOPMENT OF PERSONALITY, WHICH IN TURN
CAN MAKE THE WORKER FEEL MORE COMMITTED TO JOB.PAPER SIX: LABOUR WELFARE AN,
MODULE FIVE: QUALITY OF WORK LIFE (QWL)
* INITIALLY, ORGANISATIONS GAVE MORE IMPORTANCE TO MACHINES AND.
TECHNOLOGY FOR INCREASING PRODUCTIVITY, THE ROLE
IPLOYEES/HUMAN FACTOR WAS NEGLECTED. THE NEEDS OF EMPLOYEES WERE
GREATLY IGNORED BY MOST OF THE EMPLOYERS.
THIS CREATED A NEGATIVE IMPACT ON THE WORKING ENVIRONMENT AMONG THE
EMPLOYEES. AS TIME PASSED, THE IMPORTANCE OF HUMAN FACTOR (EMPLOYEES)
IN IMPROVING PRODUCTIVITY WAS RECOGNISED.
+ IT WAS REALISED THAT EMPLOYEE SUPPORT GOES HAND IN HAND WITH
TECHNICAL INNOVATIONS. THE POOR QUALITY OF LIFE AT WORKPLACE HAD TO
BE DONE AWAY WITH.
* BY LATE 1950s, IT WAS RECOGNISED THAT THIS INTEGRATION OF
SOCIETAL/EMPLOYEE SUPPORT WITH TECHNICAL INNOVATIONS IS POSSIBLE
THROUGH “QUALITY OF WORK LIFE” PROGRAMMES.
TAL
QUALITY OF WORK LIFE............22...00.+.
+ QUALITY OF WORK LIFE (QWL) DENOTES/REFERS TO ALL THE ORGANISATIONAL
INPUTS WHICH AIMS AT THE EMPLOYEE'S SATISFACTION AND ENHANCING
ORGANIZATIONAL EFFECTIVENESS.
* QUALITY OF WORK LIFE (QWL) ALSO REFERS TO FAVOURABLENESS OR
UNFAVOURABLENESS OF THE JOB ENVIRONMENT FOR PEOPLE,
+ ACCORDING TO DAVID A NADLER AND EDWARD E LAWLER, “QUALITY OF WORK
LIFE IS CONCERNED ABOUT THE IMPACT OF WORK ON PEOPLE AS WELL AS ON
ORGANIZATIONAL EFFECTIVENESS, AND THE IDEA OF PARTICIPATION IN.
ORGANIZATIONAL PROBLEM SOLVING AND DECISION MAKING”.
* QUALITY OF WORK LIFE (QWL) AIMS AT INT
PSYCHOLOGICAL NEEDS OF PEOPLE IN THE OR¢
REQUIREMENTS OF A PARTICULAR TECHNOLOGY, THE STRUCTURE AND
PROCESSES OF THE ORGANISATION, AND THE EXISTING SOCIO-CULTURAL MILIEU.
QUALITY OF WORK LIFE (QWL) IS IN SHORT CONCERNED WITH THE OVERALL
CLIMATE OF WORK.
SPECIFIC ISSUES IN QUALITY OF WORK LIFE
SALI FEATURES/ MAJOR ‘EPTUAL CATEGORIE:
CONNECTED WITH QUALITY OF WORK LIFE
* {GIVE ONE DEFINITION OF QUALITY OF WORK LIFE}
+ ACCORDING TO Prof. RICHARD E WALTON, THE FOLLOWING ARE THE SPECIFIC
ISSUES IN QWL:
+ 1, ADEQUATE AND FAIR COMPENSATION
+ 2. SAFE AND HEALTHY WORKING CONDITIONS
+ 3, IMMEDIATE OPPORTUNITY TO USE AND DEVELOP HUMAN CAPACITIES,
+ 4, FUTURE OPPORTUNITY FOR CONTINUED GROWTH AND SECURITY
+ 5, SOCIAL INTEGRATION IN WORK ENVIRONMENT
+ 6. CONSTITUTIONALISM OR THE ‘RULE OF LAW’ IN THE WORK ORGANISATION
+ 7, WORK AND THE TOTAL LIFE SPACE.
+ 8. THE SOCIAL RELEVANCE OF WORK LIFESTRATEGIES FOR IMPROVEMENT OF QUALITY OF
WORK LIFE
+ 5. PARTICIPATION:
* PARTICIPATION OF THE WORKERS IN DECISION MAKING PROCESS CONNECTED
WITH HIS/HER WORKING, RESULTS IN HIGHER DEGREE OF PARTICIPATION WHICH
WILL INCREASE QUALITY OF WORK LIFE.
+ 6. COMMUNICATION:
* TWO WAY COMMUNICATION BETWEEN THE MANAGEMENT AND THE EMPLOYEE IS
VERY MUCH NECESSARY FOR A SOUND QUALITY OF WORK LIFE. THUS SPECIFIC,
RELEVANT COMMUNICATION STRATEGIES, WHICH IS TWO WAY, NEED TO BE
NURTURED FOR A SOUND QWL.
* ZOTHER STRATEGIES:
* WORK PLACE FREE FROM STRESS AND ANXIETY. OPTIMUM BALANCE BETWEEN
FAMILY AND WORK-THROUGH SEVERAL CHOICES SUCH AS OPERATING FROM
HOME/WORK FROM HOME, VIRTUAL OFFICES, AESTHETICALLY APPEALING OFFICE
SPACE, ENVIRONMENT FRIENDLY BUILDINGS, OPENNESS, TEAM WORK,
ORGANISING CELEBRATIONS, MUSIC AND ART WORK, etc.