Update Instructions for TPM firmware

for FZ-55 / CF-LV8 / CF-SV8

[Precaution]
Before updating the TPM firmware, you should
- Sign in as the administrator account.
- Connect AC Adaptor and fully charged battery. If not fully charged, update may be
skipped or fail.
- Back data up in a safe location such as removable disk or network drive to avoid
data loss resulting from firmware update failure or other accidents.
- If you are using BitLocker, make sure you have the recovery key of BitLocker. It will
be necessary if input is prompted when system boots.
In addition, avoid updating TPM firmware right after enabling the BitLocker. If
encryption is not completed, update software cannot recognize that BitLocker is
used.
Though the time required to complete varies depends on disk capacity and disk
usage, wait about 30 minutes as a guide.
- In case other TPM software is used, contact software provider and confirm
necessary backup / restore procedures for TPM firmware.
- Disconnect networks (wired and wireless). (Except when you download the
program.)
- Disconnect all peripheral equipment.
- Terminate all programs other than the program for updating TPM firmware.

[Summary of installation procedure]

1. Download and extract the program for updating TPM firmware
2. Check the version of TPM firmware and update
3. Confirm the version of TPM firmware

KEEP THESE STEPS STRICTLY, OR MALFUNCTION MAY BE CAUSED.

[Procedure]
1. Download and extract the program for updating TPM firmware
(1) Download the program named "STMicroTPM_74_64.exe ".
(2) Double click the downloaded program.
(3) Click [Yes] if "User Account Control" window appears.
(4) Read the "License Agreement", and click [Yes].
(5) Confirm the destination folder (default is
"c:\util2\drivers\STMicroTPM_d2020xxxx", xxxx is numeric), and click [OK].
(6) Wait until files are extracted. The folder in which update files are extracted will be
automatically opened on completion. It may take more than 1 minute until the folder
appears.

2. Check the version of TPM firmware and update

(1) Right click or touch and hold [TFInst_EN.bat] and click [Run as administrator].
(2) Click [Yes] if "User Account Control" window appears.
(3) TPM firmware update will be prepared if necessary.
If TPM vendor is different or current version of TPM firmware is
"74.64.17568.6659", you do not need to execute the following steps.

If recognized as BitLocker is used, “Suspend Protection” of BitLocker will be set.

(BitLocker will be resumed automatically after rebooting.)

TPM firmware update will be pre-installed into system.

Press any key to close the command prompt window.

(4) Right click or touch and hold [PCReboot.bat] and click [Run as administrator].
(5) TPM firmware will be updated when system boots. (It will take about 30 seconds)

3. Confirm the version of TPM firmware

(1) Confirm the version of TPM firmware is "74.64.17568.6659", with the same
procedure as step2.
(If battery was not charged enough, TPM firmware remain unchanged. In such case,
wait until battery is full-charged, reboot computer and confirm the TPM firmware
version again.)