OrderId Associate OrderId Originator ESC

INC-20221115-000662 CM-20221115-000438 user:Nasaruddin Bin Idris 00:19:01

INC-20221115-000657 CM-20221115-000436 user:Nasaruddin Bin Idris 00:21:25
INC-20221115-000676 CM-20221115-000446 user:Nasaruddin Bin Idris 00:22:56
INC-20221115-000642 CM-20221115-000421 user:Nasaruddin Bin Idris 00:25:53
INC-20221115-000617 CM-20221115-000405 user:Nasaruddin Bin Idris 00:26:26
INC-20221115-000678 CM-20221115-000447 user:Nasaruddin Bin Idris 00:26:45
INC-20221115-000706 CM-20221115-000466 user:Nasaruddin Bin Idris 00:27:48
INC-20221115-000703 CM-20221115-000464 user:Nasaruddin Bin Idris 00:28:33
INC-20221115-000519 CM-20221115-000338 user:Nasaruddin Bin Idris 00:28:40
INC-20221115-000731 CM-20221115-000478 user:Nasaruddin Bin Idris 00:29:47
INC-20221115-000700 CM-20221115-000462 user:Nasaruddin Bin Idris 00:32:39
INC-20221115-000624 CM-20221115-000408 user:Nasaruddin Bin Idris 00:33:41
INC-20221115-000735 CM-20221115-000482 user:Nasaruddin Bin Idris 00:34:03
INC-20221115-000651 CM-20221115-000428 user:Nasaruddin Bin Idris 00:35:52
INC-20221115-000734 CM-20221115-000480 user:Nasaruddin Bin Idris 00:35:58
INC-20221115-000715 CM-20221115-000484 user:Nasaruddin Bin Idris 01:01:52
 Service Impact(Create TT)
SA
NSA
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SA
SA
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SA
 Title
Major BKT EMPUNGAN [BTS-E NodeB-E] occurred Heartbeat Failure at:2022-11-15 18:55:19
Major KULAMBAI [BTS-E ENODEB-E] occurred Suspected SIU Faulty at: 2022-11-15 18:40:55
Major RH MINGGU [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 19:30:07
Major KG BELIMBING ENODEB-E occurred Heartbeat Failure at: 2022-11-15 18:09:18
Major KELATUAN [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 17:33:59
Major KG PAYA SENANG [BTS-E] occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-11-15 19:30:19
Major KG PASIR PUTIH KCH [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 20:40:17
Major RH AMBONG [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 20:38:27
Major KGPERPAT [BTS-E] occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-11-15 15:17:29
Major TMN KERUPANG [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 21:20:16
Major MYY BTU TRUNK [NodeB-E] occurred Heartbeat Failure at: 2022-11-15 20:32:42
Major TELUK SEPANGGAR NODEB-E ENODEB-E occurred INTRUDER at: 2022-11-15 17:29:19
Major CELCOMKEMAMAN BTS-E NodeB-E ENodeB-E occurred Link Failure at: 2022-11-15 21:22:34
Major LDG TABUNG HJ ENODEB-E occurred Heartbeat Failure at: 2022-11-15 18:10:36
Major BTS-E occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-11-15 21:16:02
Major JLN BTU BAKUN [BTS-E] occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-11-15 20:55:32
Operator(Confirm TT) Outage(Confirm TT) TT duration(Confirm TT) SubmitTime(Confirm TT)
 Create Time Close Time
2022-11-15 19:13:55
2022-11-15 19:02:06
2022-11-15 19:52:35
2022-11-15 18:34:30
2022-11-15 17:59:46
2022-11-15 19:56:33
2022-11-15 21:07:42
2022-11-15 21:06:33
2022-11-15 15:45:36
2022-11-15 21:49:45
2022-11-15 21:03:16
2022-11-15 18:02:31
2022-11-15 21:56:22
2022-11-15 18:45:46
2022-11-15 21:51:13
2022-11-15 21:23:08
Resolved Time(Process TT) Occurrence Time(Create TT)
2022-11-15 20:26:23 2022-11-15 18:55:19
2022-11-15 18:40:55
2022-11-15 19:30:07
2022-11-15 18:09:18
2022-11-15 17:33:59
2022-11-15 19:30:19
2022-11-15 20:40:17
2022-11-15 20:38:27
2022-11-15 15:17:29
2022-11-15 21:20:16
2022-11-15 20:32:42
2022-11-15 19:13:53 2022-11-15 17:29:19
2022-11-15 21:22:34
2022-11-15 20:01:53 2022-11-15 18:10:36
2022-11-15 21:16:02
2022-11-15 20:55:32
1.2022-11-15 21:35:20//(SUHAIDI BIN SALIM)
2.2022-11-15 19:13:56//TT Service Impact auto change to SA(System)
 (MOHD SHAH19:56:25/CM/The
3.2022-11-15 BIN RAHMAT) ticket CM-20221115-000446 is manually paused by user:Muhammad Nur Ikhwan Bin Adam.P
4.2022-11-15
2.2022-11-15 19:56:30//Create:Weather Issuechange
18:34:55//Site Name undefined : Start time:2022-11-15 19:56:01
to Q01013 (Nasaruddin BinEnd time:null Operator:Muhammad Nur Ikhw
Idris)
3.2022-11-15
_x000D_ 21:29:45//(SUHAIDI BIN SALIM)
https://mysesb.com.my/portal/contact-us-connect-me_template.aspx?pid=o(SALAMA
1.2022-11-15 21:34:52//(SUHAIDI BIN SALIM) BIN IBRAHIM)
2.2022-11-15 21:38:29//(SUHAIDI BIN SALIM)
5.2022-11-15 21:11:16//Create:Utility Provider : Start time:2022-11-15 21:08:46 End time:null Operator:Muhammad Syazwiza
6.2022-11-15
5.2022-11-15 21:11:20/CM/Sesco power Issue
21:15:27//Create:Weather failure: Start
(Muhammad Syazwizan
time:2022-11-15 Bin Suhardi)
21:14:49 End time:null Operator:Muhammad Nur Ikhw
6.2022-11-15 21:38:53//(SUHAIDI BIN SALIM)
2.2022-11-15 20:15:32/CM/The ticket CM-20221115-000338 is manually paused by user:AWANG IZZUDIN AZRAEI BIN AWANG
3.2022-11-15 20:15:37//Create:Bandwidth Provider : Start time:2022-11-15 20:14:32 End time:null Operator:AWANG IZZUDIN
7.2022-11-15 21:38:42//(SUHAIDI BIN SALIM)
8.2022-11-15 21:39:38//(SUHAIDI BIN SALIM)

2.2022-11-15 18:45:54//Affected Sites are updated with alarm Heartbeat Failure,Site id is Q01850(Nasaruddin Bin Idris)
3.2022-11-15
3.2022-11-15 18:46:11//Site Name undefined
21:55:05//Create:Weather Issuechange to Q01850 (Nasaruddin
: Start time:2022-11-15 BinEnd
21:54:28 Idris)
time:null Operator:Muhammad Nur Ikhw
4.2022-11-15 21:51:44//Site Name undefined change to Q01740 (Nasaruddin Bin Idris)
1.2022-11-15 21:36:08//(SUHAIDI BIN SALIM)