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BUSINESS ENGLISH · BUSINESS ISSUES · PRE-INTERMEDIATE (A2-B1)

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1 Warm up

In pairs, discuss the following questions.

1. Why did you choose to work for the company that you now work for?
2. Why did you choose the job that you do?
3. Why did you choose to live where you live now?

2 Focus on vocabulary

Part A: Understanding vocabulary. Match the vocabulary to the definitions.

1. change someone’s mind a. an idea or opinion you get from someone or something,
(idiom) often without having all the information needed
2. keen (adj.) b. make someone think in a different way about something

3. strongly (adv.) c. an attitude or opinion

4. revise (v) d. in a manner that shows clear and serious opinions

5. personally (adv.) e. tell someone some information in a way that makes them
pay attention to it
6. point out (phr. v) f. change a plan or opinion because of new information

7. point of view (n) g. showing that this is just your own opinion

8. impression (n) h. really wanting to do something

Decide how many syllables are in each of the vocabulary items above and which one is stressed.

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Part B: Using vocabulary. Complete the following sentences by writing the vocabulary from Part A in
the correct gaps.

1. , I don’t think Apple computers are very useful for the work we do.

2. I’m very to start working on this as soon as possible.

3. Can I just that I’m on holiday next week? So, I won’t be able to start until the week
after.

4. I think when you see their sales figures, it will about doing business with them.

5. From your email, I get the that you don’t think this is going to work.

6. Let’s aim to finish this in October, but we may have to the dates if we have any
more problems.

7. I feel very that we should not be buying products made from animals.

8. From my , I think it looks excellent and I can’t see anything wrong with it

3 Listening for gist


Listen to a team talking about different possibilities for an advertisement. Underline the correct
choice to complete the sentence.

1. Advertisement One is a photograph/cartoon/single word.

2. Advertisement Two is a photograph/cartoon/single word.

4 Listening comprehension
Complete the gaps in the notes with one word or number from the conversation about the two
advertisements.

Advertisement 1 Advertisement 2

Gerry Likes the 1._________, Thinks it looks a bit


describes it as interesting and 6._________.
2._________

Tina Thinks it looks too 3._________ Thinks the model looks


for customers 7._________

Brett Doesn’t think it will Thinks the name of the


4._________ out product is 8._________. Thinks
it looks 9._________

Anita Says it’s 5._________ than the Says it will cost 10._________%
other options. more than number 1

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5 Finding vocabulary
Part A: Look at the highlighted words and phrases in the second part of the discussion (page four)
about the advertisements. Match them to the definitions below. There are more highlighted words
and phrases than definitions.

1. in a manner that shows you have good feelings about something (adv.)

2. help something be successful (v)

3. in a way that shows you have strong feelings about something (adv.)

4. a feeling that something is true (n)

5. support or agree with (idiom)

6. a difficult problem with no easy answer (n)

7. say which one of a choice you prefer (v)

8. thoughts and feelings about something shown by how you act (n)

Which two phrases or words do not have definitions above? What do they mean?

Part B: Now complete the following questions with the vocabulary.

1. Do you usually the decisions your manager makes? Why/why not?

2. Do you feel about the future of business? Why/why not?

3. Are you CEOs making very high salaries? Why/why not?

4. If you need to make decisions in meetings in your company, do you on it? Why/why
not?

5. What is your towards social media in business?

6. What activities do you do that you think are probably a ?

Now in pairs, discuss the questions.

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Making decisions - Part 2

Anita: OK, here’s the third choice. Who’s in favour of this one?

Gerry: Wow, that is clearly the best one! It’s completely unlike anything I have seen before.

Brett: I respect your point of view, Gerry, but I do not share your attitude. I don’t even
understand what I’m looking at and I’m the project manager for this. If I don’t understand
it, then I don’t think any of our customers are going to.
Anita: Hmmm. Sounds like we have a battle on our hands here. Tina? What about you?

Tina: So is it a cartoon and a photograph?

Gerry: Yes, it’s like two worlds are meeting. I think it’s brilliant.

Tina: I don’t think I feel as positively as Gerry does, but I would support it as our final choice.

Brett: No, absolutely not. It doesn’t make any sense. I mean, what’s that? Is it a dog, or a cow?
I can agree that it’s very interesting as art. But as an advert, it doesn’t communicate
anything.
Gerry: But that’s the point. It creates discussion, interest, and questions. People will talk about
it. It’s my belief that this is exactly what an advert should do.
Brett: But also, if people don’t understand something, they may just walk past it. There’s a lot
of information everywhere these days, on phones, computers, books, magazines, trains,
buses. There’s enough to read without wasting your time on something which doesn’t
make any sense at all. I’d be in favour of the second one. We can change the model, if
you like. But that quickly communicates what the product is about, without wondering
if you’re looking at a cow or a dog.
Anita: I think we’re going to have to vote on this one. We can’t leave the meeting without
making a decision.
Gerry: It’s definitely number three for me. Sorry, Brett.

Brett: No problem. You’re allowed to have a different opinion. But it’s number two for me. As
I said, happy to change the model.
Anita: Tina?

Tina: Wow! Looks like it’s up to me. I think because of the expense that Anita mentioned
with number two, I will have to vote for number three. I like it more the more I look at
it.
Anita: OK. That’s decided then. I will get back to the advertising company and let them know
our decision.

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6 Reading comprehension

Decide if the following statements about Making Decision – Part 2 are true (T) or false (F).

1. Gerry thinks the third advertisement is similar to other things he has seen.

2. Tina agrees with Brett.

3. Brett prefers the advertisement that is a photograph.

4. Anita wants to leave the meeting with an answer to the problem.

5. Tina prefers number three because it is cheaper than number two.

7 Talking point

In pairs, discuss the following questions.

1. What is the process for making decisions in your company?


2. What do you do personally to make decisions about important choices in your job?
3. Are you good at making decisions? Why/why not?
4. Have you ever revised your opinion after receiving more information about something? What
happened?
5. What topics do you feel strongly about?
6. If someone disagrees with you, do you try to change their mind? Why/why not?

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8 Extended activity/Homework

Write a paragraph about what you would do in the following situation.

You have been offered a different job with another company. You know the following things about
the job:
• You will make £20,000 more than you do in the job that you do now.
• You will have to travel a lot for the job. You will spend at least two weeks every month travelling
to Asia, the Middle East and Latin America.
• You will have to work closely with a woman called Amanda who you have worked with before.
You did not have an easy relationship and you found it difficult to agree with her on many things.
• You will have to move to Berlin to do the job.
• You will need to do some training to be successful in the job which will take one week every six
months.

Write about what you would decide to do and why you would decide to do it.

You should:

• Write at least 150 words


• Check your grammar, spelling and punctuation

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Transcripts

3. Listening for gist

Narrator: Making decisions - Part 1

Anita: OK, so we’ve got three possibilities for the advert we will be using here and I want to talk
about each of them with you and get your point of view. So first of all, here’s number one.
What do you think, Gerry?

Gerry: Oh, that’s interesting! I like the colours. They’re very warm. I didn’t think a cartoon would
work very well, but I think this is quite fun. Tina, what do you think?

Tina: Personally, I don’t think it works. We’re really aiming at customers who are 20 and older.
I think it might look a little young for them.

Brett: I’d agree with Tina, I’m not very keen on it. These will be used in magazines and on trains
and buses. I don’t think it will really stand out. It’s very nice to look at, but I don’t think it
will really get anyone’s attention.

Gerry: OK. I see what you mean, Brett. Well, let’s have a look at the others then. Well, I think it’s
great, but I may revise my opinion when I see the others.

Anita: I will say that this one is cheaper than the other two. Right, then. Here’s number two.

Brett: Oh, I like that much more. It’s really creative. That’s a beautiful photograph and the name
of the product is really clear.

Tina: I’m not sure about the model they used. She’s beautiful, don’t get me wrong. But she looks
a bit unhappy. I don’t think that gives the right message.

Gerry: I like it, but I don’t think I feel strongly about it. I’m sure we could get them to find an older
model if we wanted. It just seems very serious compared to the last one and I’m not sure
I like it as much.

Anita: Yes, although I should point out that if we do that, it will add to the cost of the advertising.
Also, I don’t know if this will change anyone’s mind, but the cost of using a photograph for
the advert will be far higher than using a cartoon. About 40% more altogether which will
leave us less to use for future advertising.

Brett: Well, I think this would work really well. If we need to change the model, we can do that.
But I think it’s really exciting to look at.

Tina: I do prefer it to the cartoon.

Anita: OK. I get the impression that number two is a bit more popular so far. Let’s have a look at
number three and see if that helps us decide...

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TEACHER MATERIALS · PRE-INTERMEDIATE (A2-B1)

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Key

1. Warm up

5 mins.
These questions introduce the concept of making choices and decisions and get students to reflect on their
personal choices which will be expanded into making business decisions later.

2. Focus on vocabulary

15 mins.
Part A
This introduces key vocabulary that will be used in the listening exercise and is useful in connection to the topic.
Ask students to do Part A unaided in the first instance, but allow them to use a reference later if needed. When
they have completed this, ask them to sound out how many syllables are in each item of vocabulary and complete
the sentences to help them use the vocabulary in context.

1. → b. 2. → h. 3. → d. 4. → f. 5. → g. 6. → e. 7. → c. 8. → a.
Syllables and stress
change someone’s mind (4) / keen (1) / strongly (2) / revise (2) / personally (3) / point out (2) / point of view (3) /
impression (3)
Part B

1. Personally 2. keen 3. point out 4. change your mind


5. impression 6. revise 7. strongly 8. point of view

3. Listening for gist

5 mins.
This gives students a chance to get a general idea of the conversation before completing the comprehension in
more detail.

1. cartoon
2. photograph

4. Listening comprehension

5 mins.
This is a typical exam-style task. Ask students to predict the answers after the first listening and then ask them to
listen again to check.
Answers:
1 - colours; 2 - fun; 3 - young; 4 - stand; 5 - cheaper;
6 - serious; 7 - unhappy; 8 - clear; 9 - exciting; 10 - 40

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5. Finding vocabulary

15 mins.
Part A
This allows students to read through the text with a focus on vocabulary ahead of completing it. It also provides
them with further useful vocabulary. When they have completed this, ask them to complete the questions. You
may want then to do this in pairs. When they have finished, ask them to discuss the questions and circulate and
help as needed.
Phrases left:
wasting someone’s time (idiom): to spend someone’s time doing something that is not useful or productive
decision (n) a choice you make after looking at two or more options

1. positively 2. support 3. absolutely 4. belief


5. in favour of 6. battle 7. vote 8. attitude
Part B

1. support 2. positively 3. in favour of


4. vote 5. attitude 6. waste of time

6. Reading comprehension

5 mins.
This quickly checks the students’ understanding of the conversation. Ask them to underline where they find the
answer.

1. False. "It’s completely unlike anything I have seen before."


2. False. "I don’t think I feel as positively as Gerry does, but I would support it as our final choice." (Gerry and
Brett disagree)
3. True. "I’d be in favour of the second one."
4. True. "We can’t leave the meeting without making a decision."
5. True. "I think because of the expense that Anita mentioned with number two, I will have to vote for number
three."

7. Talking point

10 mins.
Ask the students to discuss the questions in pairs or small groups. Some of the questions recycle vocabulary from
the lesson and students should be encouraged to go back and refer to their notes if they are unsure as to the
meaning of key words.

8. Extended activity/Homework

30 mins+.
This gives students a decision to make and a chance to write about it using some of the vocabulary from the
lesson. Ask them to plan, write and edit their answer. Be sure to give them feedback on their work.

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