17th India Innovation Summit

Theme: Crafting our Future – Innovation for

the Next World
(14th-18th September 2021)
Key Takeaways and Action Plan

Submitted By:
Darshil R Gudhka
PGDM- E.Business(2020-2022)
Specialisation- Finance
Roll no: 40

DAY 1 – 14th September 2021

10 A.M - 11.30 A.M. – Inaugural Session
The debut function for the seventeenth India Innovation Summit start at 10 am
on fourteenth September. Mr Ramesh Ramadurai Chairman, CII Karnataka
State Council and Managing Director 3M India ltd invited every one of the
Guests and members to the seventeenth India Innovation Summit. He declared
the subject during the current year "Creating our Future – Innovation for the
Next World". He gave a brief walkthrough of the multi day plan. He told that
there will be more than 150+ prominent speakers. He then, at that point
presented Mr Kris Gopalakrishnan Past President, CII and Chairman, Axilor
Ventures and Co-Founder, Infosys Ltd.
Mr Kris talked about the association among industry and government. How as
of late a unicorn organization has their IPO in market which will urge other new
businesses to develop. He talked about the fate of new companies. He discussed
Covid Vaccines been fabricated in India which has saved a ton of cost and how
new businesses are coming up in Bangalore which gives open position to
individuals. Mr. Kris additionally talked concerning that industry ought to
reexamine themselves consistently by taking advantage of the beginning up
environment.
The following visitor to talk was Mr C K Ranganathan Chairman, CII Southern
Region and Chairman and Managing Director, Cavin Kare Pvt Ltd, Mr C K
Ranganathan talked about India current position in development Index which is
48th. He said that sooner rather than later India should expect to be in top 10.
This objective isn't that hard to accomplish as new businesses are blasting in
India and Industry 4.0 is speeding up. He talked regarding how fire up is testing
the customary plan of action. He told that disappointment is the significant for
everybody and guardians ought to urge their youngsters to attempt things
regardless of whether they come up short. In the end he said "On the off chance
that we don't develop we will become processing plant for the world".
The following visitor was Dr E V Ramana Reddy Additional Chief Secretary,
Department of Commerce and Industries, IT, BT and S&T Government of
Karnataka. He talked concerning how the development of Industries in
Karnataka how Karnataka Government and Industries are cooperating and how
is the tech Industry and Deep picking up speeding up in Karnataka.

The following visitor was Dr CN Ashwath Narayan Hon'ble Minister IT, BT

and S&T, Govt. of Karnataka he gave a short presentation of the relative
multitude of approaches which will assist the developments with occurring and
new companies to develop. The last visitor to address was Ms Jyothi Pradhan
Vice Chairperson, CII Karnataka State Council and CEO, Kurlon Enterprise Ltd
she talked about the extent of advancements and gave a walkthrough of the
whole multi day gathering.
11.30 A.M – 1.00 P.M. – Exclusive Dialogue on Disruptive Technologies
The Disruptive Technology gathering was held between famous industry
pioneers and speakers who discussed different viewpoints about the
development innovations' effect. Dr. Jogin Desai began his meeting by
preparation about Cell Therapy which would help in relieving eye related
extremely uncommon and troublesome infections which could be caused
utilizing cell treatment yet would be exorbitant that the individuals who can
bear to oversee could be ready to make.
Dr.Santanu Dasgupta who is 'Senior Vice President of Reliance Industries' was
next speaker who talked about manufactured Biology. He shared after pledge
discourse of Mr.Joe Biden, President of USA identified with need of engineered
Biology study and speculation too which the USA government would do. As
indicated by him very nearly 200 billion increment would be seen till 2040 in
Synthetic Biology region which characterized as well as building a foundation
to peruse, compose and alter Bio-particles like DNA.
The last meeting before Lunch break was taken by 'Mr.Sanjay Singh, CEO
Genova Biopharma' where he discussed utilization of Bio-Fuel and its guideline
utilizing security, viability and proficiency because of which we can multiplied
the creation of Bio-Fuel and can be decrease in import from outside nations.
Finally, by question–answer meeting on different referenced regions the
principal half of Day 1 got finished.

5 P.M - 6.30 P.M. – Panel Discussion on Innovation in Bangalore

Mr. Deepak Padaki, EVP, Chief Strategy and Risk Officer Infosys Ltd., gave a
short presentation of the occasion and presented the visitors. He referenced that
Bangalore has consistently been an extraordinary center for advancement. A
significant attribute of advancement is the way to interface with everybody all
around the world. That is the means by which we can advance ceaselessly. He
kept the meeting exuberant and tried to pose the appropriate inquiries to the
famous speakers.
Mr. Jonathan Zadka, Consul General, Consulate General of the State of Israel,
talked about however the environments in Israel and India are unique, Israel
shares a great deal practically speaking with Bangalore as far as IT implanted
frameworks. Bangalore has colossal potential and components of future
development with a glorious pool of gifts and advancement surrounding us. It is
an application-based economy, and the future views progressing schooling. As
far as important administrations and great programming, Bangalore is the ideal
spot to be. Executives of the two nations had a meet over a call and recognized
enhancements in the fields of advancement and innovation. 'Agritech' was
centered around a more extensive sense. Innovation is the main thing that helps
see the enhancements among various environments and their joint turn of events.
They intend to carry the linkages to different stages and discover answers for
various issues, and together we can make elusive arrangements. They wish for
Indian new companies to push through by means of Israeli accomplices and
construct a strong establishment for the forthcoming future. He concedes that a
component that is missing is mindfulness. The two nations are innovation centers.
Notwithstanding, both won't look for help from one another and attempt
associations somewhere else first, and thus it should be tended to. Israeli's most
cutting edge innovation has not yet been utilized in various center points. It is
significant to limit hazard from the two accomplices and present the innovation
and make a drawn out movement. Robotized water system frameworks, efficient
vehicles, Meditech, environmentally friendly power, drones, and so on are key
core interests. He finished his discourse with this excellent considered making
esteem together and not against one another.
Mr. Friedrich Birgelen, Deputy Consul General, German Consulate General
Bengaluru, talked that Germany centers around being the specialist organization
to in excess of 200 tech organizations in Bangalore since 2011. They trust in being
a solid help behind the scenes and offering a wide range of assistance. They have
cooperated with the public authority of Karnataka through the Bangalore
innovation highest point. He expressed that Industry 4.0 including digitalization
is an extraordinary point, and they are here to help it. Their attention is on R&D
to cultivate abilities and track them to Germany. They have fabricated new
grounds, contributing an enormous amount of cash, and are anticipating
employing more than 1600 individuals from India. He referenced that it is
significant to have ability from India to Germany, for which they gave more than
2000 visas to Indians to come to Germany. Numerous Indian new businesses in
Germany are progressing nicely. The agent referenced that their excellent center
is to be that extension for scholarly joint effort research. NASSCOM has granted
Mercedes-Benz Research and Development India (MBRDI, positioned in
Bangalore) with ER&D Organization of the Year. Robert Bosch Engineering
Company and Siemens Health Technology Company are some other German
organizations in Bangalore. He is glad that German organizations are here giving
a valiant effort, and there is a ton of cooperation between the two nations. He
pestered the statement, "In the event that you don't develop, you bite the dust!".
Germany has taken substantial measures for the pipeline of undertakings like
distributed Indo Pacific rules. It will demonstrate commonly gainful for the two
India and Germany.
Mr. KT Rajan, Deputy Head of Mission (DHM) and Cluster Head - Technology
and Innovation for India and South Asia, UK referenced that UK, Bangalore, and
Karnataka have been working together for the beyond couple of years.
Organizations from the UK like Astrazeneka are positioned in Bangalore. The
attention is on different fields like aviation, protection, medical services, and so
on The UK is a functioning accomplice of a ton of drives. Bangalore-based
organizations like Wipro have ventures with the UK. Kanada diaspora is likewise
dynamic in the UK. The Serum Institute of India created a great many
immunizations and aided nations around the world. UK Research and Innovation
(UKRI) and SINI offer a great deal of examination chances to help in the general
population and private areas. A portion of the excellent regions that UKRI centers
around are ecological exploration, biotechnology, and the sky is the limit from
there. The Newton-Bhabha Fund cultivates long haul maintainable exploration
joint efforts among UK and India. Newton Bhabha Fund's Ph.D. - Placements
program gives financing to help transient Ph.D. positions among UK and Indian
foundations. In excess of 800 undertakings have been attempted for points like
reasonable urban communities and associations, food, energy, seas, and so forth
The Clean Air Street was the leader drive of our Clean Air Testbed exercises in
India. As a piece of this, Catapult and Energy Systems teamed up with
the Directorate of Urban Land Transport (DULT), the Indian Institute of
Science (IISc), and Urban Morph to change Church Street – in the focal business
region – into a sans vehicle zone or a 'Perfect Air Street'. At the core of the drive
was making a solid, resident driven road climate that supports maintainable
practices and goes about as a showing region for green advancements and
transport arrangements. The Prime Ministers of the two nations have vocally
dedicated that the connection between the two nations ought to be
groundbreaking. UK and India are at an intonation point with development being
the scaffold. The UK has been a center point of new businesses and has numerous
unicorns. They unite academicians and associations and help in learning with UK
government reserves and different associations.
Mr. Sam Freeman, Trade Commissioner, Australia Consulate in India, expressed
that the connection among Australia and India is notable. Their association works
for worldwide exchange advancement. It is the perfect opportunity to extend the
group in Karnataka and spotlight on reinforcing the business organization. They
center around advancing schooling and offering help to Indian financial backers.
Bangalore is a focal point of advancement, and Australia can get in with the
business. Research and development in India is very blasting, and Bangalore is
the home of Indian IT business new companies. There are developing open doors
in man-made reasoning, blockchain, AI, and that's just the beginning. Instruction
associations are enormous between the two nations. While the nations center
around a ton of angles, Australia has a smaller concentration. Consequently they
are zeroing in on those with the most elevated potential to focus on awesome.
Moral AI, quantum processing, and so on, has been taken up by a few IT firms in
India. Two or three IIMs have likewise banded together with Australia for this.
Understudies from the two nations are exploring projects with organizations.
Dr, Jakob Williams, Orberg Innovation Center, Denmark, in India stressed the
Green Strategic association. It is a responsibility at the degree of executives and
addresses environmental change. It centers around brilliant urban areas, water,
waste to abundance, food framework difficulties, wellbeing, and business
venture. It has a relationship with Indian colleges for using practical energy.
Nordin – Indo Danish SME Platform plans to help Danish SMEs pilot their
innovation, adjust their item, assembling, source, and at last set up in India - by
collaborating with Indian partners across the business, scholastic and
government. BII – Bioinnivation Institute is a global non-benefit establishment
that works as a hatchery to speed up elite life science advancement. He likewise
expressed that Bangalore is the outright center for advancement and tech. They
are anticipating the dairy area too.
6.30 P.M - 8.00 P.M. – 3M Young Innovators Challenge Awards
3M works together consistently with CII to coordinate the Young Innovators
Challenge. 2021 was the eighth year of this test. A video accentuating breaking
generalizations was shown and advanced the mission "Not The Science Type',
empowering female researchers. Jayshree Seth, the Corporate Scientist at 3M,
tended to the watchers and talked about this test. It unites youthful trend-setters
from everywhere the country. Competitors present their developments in the
accompanying three classes: Product Innovation, Service Innovation, and Rural
Innovation. Consistently, the thoughts are assessed through a multi-facet
assessment interaction and 6 inconceivable trend-setters are recognized as
victors. The test has finished 7 effective versions and has granted in excess of
40 youthful trend-setters leading to 5000+ thoughts for sway. In 2021, the test
outfitted to find the up and coming age of inventive thoughts that reflects the
desire for a Resurgent India and can possibly reestablish and reshape society as
we arise out of the pandemic. The adjudicators were shocked by the imaginative
thoughts and congratulated the victors.
DAY 2 – 15th September 2021
FUTURE OF FINTECH

10 A.M - 10.30 A.M. – Future of Fintech - Inaugural Keynote

The session was started by Kris Gopalakrishnan Past President, CII & Chairman
by introducing today esteemed speakers of today’s event, i.e. Zarin Daruwala
CEO of standard chartered bank & Sanjiv bajaj Chairman & managing director
of Bajaj Finserv. The discussion kick started with the point that is fintech going
to disrupt the way the business is done in financial services industry to which mrs
Bajaj told that yes absolutely because it gives more band with to solve problem
& reduce your cost which creates win win situation for both customers &
company. Also Mrs Bajaj had done a presentation which focused on Bajaj
Finserv. He said the traditional business levers which used to drive the business
before 10 years or 100 years were almost the same I.e. Land, labour, capital &
Assets. However the new or disruptive business levers are landless, self service,
New capital & asset lite. So he gave an example that debit card user to get a billion
took 12 years & next billion was added in next 2 years hence the pace at which
the adoption metrics has changed is amazing. Also he talked about online
payment mode such as g pay phone pay has given fintech industry a lot of push
as India average age is 27 & more & more people prefer online transaction which
has given traditional a wake up check that if they don't wake up soon they they
might loss a lot of business has people using traditional business are getting old
& new age people prefer digital banking or say bank less banking.

10.30 A.M – 11.15 A.M. – Plenary Session: Financial Services Landscape

and outlook 2025

The speaker for this session was Arundhati Bhattacharya ex CEO of State bank
of india. She started her discussion that data is the biggest fuel of 21st century &
for fintech industry it's even more important. Has earlier it was not possible
understand each every customers need and pain points but now with lot of data
available about all customers it's possible. Also she added that traditional or retail
banking will always be there & will coexist with new type of digital banking in
India as people using banking services in India are also old people & banking is
more of a trust based business which this traditional banks have created with there
customers however Traditional banking is being challenged first time in india to
change the way they are doing the business because Fintech business are bring
new types of solution to solve the customer query. Also she told fintech banking
have started overpowering traditional banking in countries like Singapore Korea
and Hong Kong because of the infrastructure has network connectivity literacy &
etc is very good in such countries. In India infrastructure is a big issue even
though we have made significant growth with cheap internet connection &
cheaper smartphones. It might take India next 10 15 years when we can say
fintech banking may over power traditional banking.

11.15 A.M – 12.30 P.M. – Panel – Digitalization and Fintech Disruptions of

Retail Payments

In this session we had more of a discussion on various types of digital payment

solution for retail & what is the future of such digital payment wallet industry.
The member panel were Amrish rau CEO of pin labs, Ari sarker ko president Asia
Pacific at MasterCard, Praveena Rai CEO of National payment corporation of
India (NPCI), Sameer nigam founder and CEO of phonepe. The discussion was
started by Mrs Amrish rau admitting that india has been slightly behind its global
competitors in terms fintech adoption & revolution. However cheap 4g network
and advent of smartphone has really created an enabling environment for digital
to thrive in India. China and US currently competing really hard in fintech
industry however Indian IT companies have been there up with competition.UPI
payments have given small business and opportunity to distribute its goods and
services across state especially in india. which was not the case few years back.
Also next big thing which digital wallet ecosystem is looking for or is retail
transport system and brilliant example of it fast tag which has already been
implemented has been great success for government however is still under
penetrated. Also government feels that digital currency are wallet is going to be
the future as RBI itself is going to launch a digital currency.

12.30 P.M - 01.00 P.M. – Panel – Talk: Setting up a Digital only Bank

This session was on setting up a digital only Bank by Ajay Nanavati chairman of
condom advisory and deniz guven CEO of Mox bank. Mox is a fully digital only
Bank with headquarter in Hong Kong and this bank back by standard chartered
& it is partnership with HKT, PCCW and trip com. This bank was launched in
September 2020 and already have a customer base of 165000 which is like two
to three percent of Hong Kong population. Mox delivers a suite over retail
banking services as well as lifestyle benefit all in one place, growing your money,
your world and your possibility.so this Bank does not have any retail outlet it's
100% digital banking. However the CEO feels in future they might open retail
outlet as he feels banking is a business of trust and there has to be e a place where
customer in go when we need to talk. You also give one example of Amazon
which started as an e commerce business but now is planning to open an brick
and mortar Store. When asked about could such banking business model could
be successful in India he said that growth in rise of millennial population in India
could help such banks. Also he added that before starting the bank they had
conducted a survey in which they wanted to to find the pain point of customers
and they could find 78 pain point of customers which could be solved through
fully digital banking.

6.00 P.M - 6.30 P.M. – Panel discussion – Theme – Insurance

This session was about digital adoption in insurance sector & the esteem guest in
the panel of the discussion were Tarun Chugh CEO Bajaj Allianz life insurance,
Bhargav Das Gupta CEO ICICI Lombard, Vijay Kumar go digital. Some
important inside given by the esteem panelist was that insurance sector has
witness a digital push in infrastructure or maybe forced push in change of their
infrastructure. I.e. things they might do in next 10 years in terms of digitalization
they have done in 10 months. Also due to covid people have realised the
importance of insurance and penetration of insurance have gone up. However
digital infrastructure was not upto the mark when covid came in however all
insurance company have ramped up there digital infrastructure.

6.00 P.M - 6.30 P.M. – Fireside Chaton “Democratizing Investments”

The session was about democratizing investments & the speaker of this session
was Nikhil Kamath CEO & founder of zerodha. The discussion was started with
India has low financial literacy i.e. even after getting good education they still
don't know how to manage their personal finance. They keep on investing in
financial asset in which their parents used to invest i.e. gold or real estate which
chokes the money & does not get corporate circulated. However we have like 5
to 6 crore people who are paying taxes so those are the people how are likely to
invest in India. We have around 4 crore demat account opened in India & there
are about to 2 crore mutual fund folio so terms of an equation we have grown
significantly when compared out of total population it's very less i.e. 3% which
is consider very less. Also Zerodha is now looking to get into mutual fund
business were growth is very huge.
6.30 P.M - 7.30 P.M. – Session on “Accelerating MSME Lending”

This session was about accelerating MSME Lending & the esteem guest in the
panel of the discussion were Mr Vyas Chakravarthy Managing Director and CEO
Shriram city union finance and Mr Alok Mittal co founder and CEO in indifi
technologies. India have about 63 million MSME out of which 32 to 33 million
MSME have access formal credit system because information asymmetry, lack
of credit history, formal documentation, etc, leading to the unwillingness on the
part of lenders to provide finance to this particular segment of borrowers. Also
MSME sectors credit exposure is to the tune of about 20.2 lakh crores as of March
2021. And there has been an element of growth of about 6.6%, which is, which
has moved up in financial year 2021. Overall scenario for credit growth within
MSME space is set to change on the back of three key pillars. He or the key
government schemes, such as the Prime Minister's Employment Generation
program, the credit guarantee interest fund for micro and small enterprises credit
linked capital subsidy scheme, the city the finance, amongst many others.
The second key pillar is really the digitization framework, which encompasses
data repositories such as the E KYC digitized income documents such as GST
data account aggregators and the broken framework. And the last pillar is really
the FinTech ecosystem and partnerships within this, the digital lenders are solving
major challenges in providing credit at each step of the value chain. Many early
stage NBF seas have shifted from feet on street model to digital based models to
increase this last mile delivery of credit to the MSM is currently being
underserved by traditional partners.

7.30 P.M - 8.00 P.M. – Speaker Presentation: Building resilient

organizations

This session was about building resilient organizations & the esteem guest in the
panel of discussion were Mohit Joshi Non Executive director of Aviva. He talked
about operational resilience and more broadly resilience and how it can be
managed how it should be analysed. So, this will resource for those of you who
are interested in the topic and to go into a lot more detail, but the shuttle.
Obviously, over the last 100 years, we have witnessed many major and minor
disruptions. Obviously we had two world wars, we had the systemic disruptions
we had geopolitical events transmission technology that impacts business
operations perspective, there have been, you know you have the Great Depression
1987 collapse the.com crash the 2007 financial. So, you will think that, indeed,
given the world that we live in. People will be better prepared for disruption. At
the end of the day, we have seen over the past couple of decades, a much higher
level of volatility, greater dependence on technology, greater interdependence
between, between economies and between companies, as the world gets more
interconnected and more globalized, so the systemic risks to the global economy
increases.
DAY 3 – 16th September 2021
Future of Retail
10:00 – 11:30 hrs Session on “Innovations changing the Retail segment”
In the Inaugural meeting, Mr Laeeq Ali, invited every one of the separated
visitors and us all. In this seventeenth India Innovation Summit, the need of
great importance is to decide for retail is to pick and incorporated with the right
innovation to give client encounters.
Mr. Vijaya Kumar Ivaturi, (CFO and CTO, Crayon Data) took the meeting
ahead expressing that shortage breeds advancement in the stockpile side, and
when there is surplus it breeds development on the interest side. India is in the
cusp of moving from the place where there is shortage and the place where there
is surplus basically in food. India has turned into a utilization economy. The
client excursion of purchasing something on the web and disconnected isn't only
a factor of cost yet has further factors also. Trust and exchanges are something
which is likewise a factor among on the web and disconnected store. Versatility
has been a separating factor among on the web and disconnected stores.
Mr Arvind Mediratta, (Managing Director and CEO, METRO Cash and Carry
India) took over with expressing the realities that Indian Retail Industry is one
of the quickest developing industry on the planet which would arrive at USD
1.3 trillion by FY26 by developing at 5-6% every year. Conventional retail has
84% of piece of the pie, current Trade has 10% and online business has 6%.
There are 4 key subjects which will shape the fate of retail
1. Digitization of the economy,
2. Formalization of the Economy,
3. Simple Availability of hazard capital, and
4. COVID_19 Pandemic.
These have been prompting a change in the client utilization and purchasing
conduct
1. Half and half Behavior,
2. Moment Gratification,
3. Retal-tainment,
4. All in one resource for all Product/administrations, and
5. Worth Conscious.
All in all Mr. Arvind expressed the Key Levers to assemble the Future-prepared
Retail are as per the following
1. Phygitial Shopping,
2. Coordinated and Efficient Supply Chains,
3. Savvy Pricing and Targeted Promotions,
4. Vivid Customer Experience and
5. All inclusive resource for all Products/Services.

11:00 – 11:20 Hrs In conversation with Mr Devendra Chawla on Future of

Retail
Mr Devendra Chawla, Managing Director and CEO - Spencer’s Retail Limited
and Nature’s Basket Ltd
In this session there was a discussion on the “What does the future of Retail
looks like?”. Several decades has shown how dynamic the industry is, it’s been
evolving with modern retail, e-commerce, and now omnichannel. The
penetration of technology with the change in demographics of the customers has
led to disruption in the industry. The Direct to Consumer (D2C) is being
adopted by lots of major players. The blurring boundaries of offline and online
channels, paving way to seamless transition between them has given rise to
omnichannel and the customer is expecting it with the advancement in
technology.
The heart of this consumer behavior is reduction of pain, so considering
convenience has become an important factor in companies’ decisions. We need
to understand customers needs to transact in micro moments, this is where the
micro moments need to get the customer hooked. What businesses need to focus
on the role of human emotions apart from tech. There are 3 dimensions where
business need to explore and learn from are:
1. Rise of new commerce: Online channels need to learn from social commerce,
China is a good example to study from where the distinction between social
media and e commerce has been blurred out, and the act of buying, chatting
and sharing seamlessly without having to switch has seen great outputs.
2. Embrace technology to deliver convenience and experience: Ease of
navigation though product offering is critical. UI alone can be a differentiator
for business, like Zerodha, Uber. Simple but powerful levers like Oneclick
purchase, etc. AR and VR has immense potential in transforming the buying
experience.
3. Omni Channel: The days of being purely online or offline have been gone
past. Customers are now shopping based on the convenience it could be
online, offline, whatsapp, call for home delivery. Single View of Data will
become important where different teams within the company do not form silos
rather look at the same data and come up with solutions.
In conclusion, the future of retail lies in providing superior customer
experiences, everything needs to align to deliver this. And this is not a
milestone, but rather a constantly changing parameter, so the business need to
keep pace with it.
11:20 – 12:00Hrs Panel Discussion: Innovations for Brick & Mortar retail
for a Sustainable future
Mr Rajat Wahi (Partner Deloitte Consulting India) opened with the question
to Ms Kavitha Rao, (Country Commercial Manager – India, IKEA Group)
about what should retail businesses do to encourage customers for offline
shopping. Kavita answered with stating we should look into who is the
customer, and brick and mortar retailing should bring in the aspect of
inspiration and relevant solutions and not just an array of products.
Mr Abhishek Ganguly, (Managing Director, Puma) was asked what
innovations Puma was looking at to keep things exciting for the shoppers to
which he responded that a seamless integration between online and offline
channel is something the customer needs and that’s what brands and retailers
need to do. As for how to keep things exciting at the store, one needs to see
what are the store provide an immersive experience to the customer and that
needs to be tapped into.
Mr Praveen Khandelwal (CEO, Fairdeal Group) was asked how the
upgrading of brick-and-mortar stores could lead to consumers to visit the offline
stores. To which Mr. Praveen responded that the local Kirana store enjoys the
trust of the consumer, retail schools was started to educate retailers in terms of
digitization. And explained the digital infrastructure which aids the retail
business owners in digitalization.
12:10 – 13:00 Hrs Case Study Chat: Ecommerce as an enabler- The Next
Big Growth Opportunity in India’s Retail
Retail area has been going through a ton of changes especially having three
significant dangers, expanded recurrence of procurement, innovative upgrades,
customary channels of retail.
Raghav Rao, CFO, Amazon
Retail in India is as of now one of the best areas as far as employability and
market inclusion. Back before Independence retail was related to kinara saves
until 2000-2010 India considered a to be shift as huge MNCs stepped in the
country. India then, at that point saw the Ecommerce pattern from 2010 to the
present time. The purchaser purchasing conduct has moved towards internet
business during and post pandemic. With the speed increase of advanced
choices for clients and organizations it has added to the retail market. The fate
of retail in India will extensively rotate around a portion of the public needs like
the Atmanirbhar Bharat crusade, expanding employable power and the
development of medium and little term undertakings. The eventual fate of retail
spins around the way of life of the purchasing conduct of clients who will then
again switch among on the web and disconnected. In years to the quick
digitization of neighborhood stores and organizations of on the web and
disconnected stores are the patterns one would see. As aftereffect of this load of
patterns and changes retail is assessed to develop from 800 billion dollars today
to about 1.5$ trillion by 2030.
Jeyandran Venugopal, Technology Head, Flipkart
The interest in environment building and advancement will lead the country to a
trillion-dollar digitized economy. The customary reception venture got
significantly sped up on the grounds that pf COVID and a many individuals
entered the online business markets and furthermore supported their premium.
Innovation assumes a significant part in breaking the reception and language
boundaries. Access and moderateness are significant regions where innovation
assumes a key part in buyer pattern. Advancements like AI, mechanical
technology, rich media estimating, increased reality have been utilized to cross
the trust hindrance and let individuals undeniable clients.
Vipul, Head of Lifestyle Businesses, Udaan
Udaan is a beginning up 5 years of age addressing the potential necessities of
Bharat and its retailers. 75% of populace remaining in unassuming communities
the job of Kinara stores turns into even more significant.
The provider and purchaser have a heathy regulated connection happens. A
huge market is taken into account by Udaan for B2B exchange. Udaan
witnesses a solid onboarding of individuals and their adjustment of conduct for
the web purchasing. Udaan empowers this nature of retail making retailers more
proficient on cash, purchasing in cost, stock and the capacity to serve better the
arrangement of clients.
To finish up the arbitrator summed up every one of the conversations made by
the board individuals. The retail area will observer another arrangement of
advancements and thoughts on the backend and frontend innovations.

17:00 – 18:00 hrs Panel discussion on Next Gen Supply Chain to cater to
changing customer demands & Trends
Retail area has been going through a ton of changes especially having three
significant dangers, expanded recurrence of procurement, innovative upgrades,
customary channels of retail.
Raghav Rao, CFO, Amazon
Retail in India is as of now one of the best areas as far as employability and
market inclusion. Back before Independence retail was related to kinara saves
until 2000-2010 India considered a to be shift as huge MNCs stepped in the
country. India then, at that point saw the Ecommerce pattern from 2010 to the
present time. The purchaser purchasing conduct has moved towards internet
business during and post pandemic. With the speed increase of advanced
choices for clients and organizations it has added to the retail market. The fate
of retail in India will extensively rotate around a portion of the public needs like
the Atmanirbhar Bharat crusade, expanding employable power and the
development of medium and little term undertakings. The eventual fate of retail
spins around the way of life of the purchasing conduct of clients who will then
again switch among on the web and disconnected. In years to the quick
digitization of neighborhood stores and organizations of on the web and
disconnected stores are the patterns one would see. As aftereffect of this load of
patterns and changes retail is assessed to develop from 800 billion dollars today
to about 1.5$ trillion by 2030.
Jeyandran Venugopal, Technology Head, Flipkart
The interest in environment building and advancement will lead the country to a
trillion-dollar digitized economy. The customary reception venture got
significantly sped up on the grounds that pf COVID and a many individuals
entered the online business markets and furthermore supported their premium.
Innovation assumes a significant part in breaking the reception and language
boundaries. Access and moderateness are significant regions where innovation
assumes a key part in buyer pattern. Advancements like AI, mechanical
technology, rich media estimating, increased reality have been utilized to cross
the trust hindrance and let individuals undeniable clients.
Vipul, Head of Lifestyle Businesses, Udaan
Udaan is a beginning up 5 years of age addressing the potential necessities of
Bharat and its retailers. 75% of populace remaining in unassuming communities
the job of Kinara stores turns into even more significant.
The provider and purchaser have a heathy regulated connection happens. A
huge market is taken into account by Udaan for B2B exchange. Udaan
witnesses a solid onboarding of individuals and their adjustment of conduct for
the web purchasing. Udaan empowers this nature of retail making retailers more
proficient on cash, purchasing in cost, stock and the capacity to serve better the
arrangement of clients.
To finish up the arbitrator summed up every one of the conversations made by
the board individuals. The retail area will observer another arrangement of
advancements and thoughts on the backend and frontend innovations.
18:00 – 19:00 hrs Panel Discussion on Innovations for modernizing and
empowering the unorganized retail stores
Ms. Ratna Mehta, driving the Catalyst Fund (contributing arm of the Wadhwani
Foundation), began the meeting. It was about advancements in present day
retail. It accentuated how to carry the chaotic area into the advanced economy.
Retail in India is the life saver and has been developing at 10-12% YOY.
Nonetheless, disorderly retail (practically 85% of the retail) yet should be
modernized.
Mr. Eric Heens, Director Operations, METRO Cash and Carry India, referenced
that they work with the chaotic area internationally. At the point when markets
develop, they go bit by bit from chaotic to sort out. He accepts that there will be
more present day exchange in a matter of seconds. However the pandemic has
required things to be postponed, Kirana has expanded its piece of the pie during
this stage. The free shop holders will be feeling the squeeze, however making
organizations and participation will help. Players like Amazon are gobbling up
the portion of little Kiranas. They will assist the Kiranas with getting sorted out
their money and to digitalize the retail location framework. They additionally
give the Kirana proprietors a cell phone application so that can sell their items
on the web. There are a few obstacles with seniors not having the option to
utilize advances effectively, yet their youngsters take up the business. Eric
accepts that things will improve and looks certain with regards to current
exchange.
Mr. BS Nagesh, TRRAIN accepts that Kiranas are not chaotic, however they
are more conventional. During the pandemic, these little stores that were open
for a restricted time frame could serve 1.3 billion Indians. Thus, they are
coordinated however not digitized and not present day. The justification behind
this is that they are more modest in size. Their qualities are that they are
business people, and they are in the close by roads. Since the most recent couple
of years, biological systems have changed. On account of digitalized
installments, digitalization has turned into a significant part. The need of the
clients are expanding, and subsequently Kiranas need higher space. The societal
position of a modernized store has assisted Kiranas with getting. This is the
energy and will work for current exchange.
Mr. Vipul Sharma referenced that the bigger players need to associate with the
Kirana stores to develop. They need admittance to capital and better monetary
administrations. There's an enormous loaning hole in India due to the huge
advances Kirana stores take from cash moneylenders, bigger businessperson
proprietors, etc. The financial business has not had the option to address this
issue. Numerous clients are as yet managing an account with more modest
banks, and consequently they don't gain admittance to loaning. It is an extreme
awful circle to tackle. Their association works with accomplices like Metro to
give credit lines to the Kiranas. It expands their deals by 30-half in view of
quicker money pivot. Many banks permit current records with zero equilibrium
represents simple installment and loaning. Protection is additionally
inadequately infiltrated. Henceforth giving shop protections are building
squares to expand their certainty. We need to develop alongside the
environment for a more promising time to come.
Mr. George Mathew, Sr. VP and Head Digital Products at Aditya Birla Group
accentuated that the Kirana or little retail locations are amazingly nimble. They
are not trusting that the huge organizations will help them. They are uniting
things all alone. They have begun being dynamic on WhatsApp or conveyances
over calls. It is like Amazon and different players. Kirana stores are sorting it
out themselves. Today innovation empowers end clients to sort out whether the
merchandise are real. It enables the Kirana stores to guarantee great quality to
the clients. Despite the fact that they are not marked, they can give quality
affirmation to the clients. This has empowered a ton of little saves climb the
worth chain. This will proceed further and bring the change.

19:00 – 20:00 Hrs Fire side chat How technology is shaping & changing
consumer experience
Mr Ganaraja Bhat, (Chief Technology Officer, METRO Cash and Carry India
Private Limited), opened the meeting with that organizations have
acknowledged 2 significant parts for their business, 1. Client experience and 2.
How well and rapidly they could rehash it.
Mr Timo Salzsieder, (CIO/CSO Metro AG), expressed that the center place of
retail business was on Supply chain streamlining, however presently it has
changed to multi-channel and omnichannel encounters. The inner construction
of the business has additionally developed with inclusion of venture
administrators and classification chiefs with NPS likewise being the
concentration over the incomes for the organizations as an objective.
Mechanical speculations for portable experience for the clients. A gigantic
innovation challenge for a huge association like Metro who has developed
inheritance for the past 60+ years, there has been a ton of changes that should
have been done to give the clients what they need.
Mr Ambeshwar Nath, (Senior Vice President (Retail EMEA), Infosys), today
with digitalization in the commotion, there has been an adjustment of shopper
experience, the disconnected store, however a consistent mix from retail
location, online store, to versatile. In this period, cost isn't any longer, an upper
hand, prior retail location which sold products at a less expensive cost would
enjoy the benefit yet presently the buyer conduct has moved to encounters, so
the whoever gives a superior shopper experience would unquestionably enjoy a
serious benefit going ahead. The best organizations during the pandemic were
the once who had the option to take a gander at their 3-year digitization design
and speed up it to 18–20-month plans. The capacity to be agile, lean and
cleaning up its association is something that should be finished. Organizations
who can utilize the information that they get from the clients can receive
rewards out of the bits of knowledge utilizing different advances.
DAY 4 – 17th September 2021
The future of innovation and sustainability
10:00 - 10:30 AM- Innovation for sustainability- Need and change
The session was taken by Mr. Alok Nanda, CEO of GE, India. He started with
the introduction of the company GE, where he mentioned GE as the innovation
engine which invented bulb in the year 1879 to world’s most powerful offshore
wind turbine in the year 2019. He mentioned about the CO2 emissions and their
sources where power has the highest share with 41%, industry 26%, transport
25% and buildings 9%. But, power being the basic necessity it has energy
trilemma which includes affordability, reliability and sustainability. So to
reduce carbon emission use of renewable sources of energy to generate
electricity is recommended as it can reduce CO2 emissions from 25- 80%. Then
talking about GE’s contemporary research model is the future of flight,
healthcare, energy and manufacturing. It also helps government agencies in
nurturing future of security, healthcare, energy and infrastructure. They use both
GE critical technologies and government grand challenges to generate ideas.
Finally he talked about the pace of the of the transformation where he use this
photo to depict the change in 13 years.

10:30 – 11:30 - Setting the right priorities by corporate world today

This session was taken by Mr. Anirban Ghosh, CEO Mahindra Group. He
started with saying that business should be sustainable without harming the
environment and such technologies are now available. Later on, Mr. Alok
joined the conversation claiming that the goal of GE is to make all their plants
to be carbon neutral by 2030. To start with this journey, GE already announced
that they will not build new coal plants, and use renewable sources to achieve
sustainability goals. For aviation they are coming up with the flue that is carbon
free. Mr. Ghosh said how Mahindra is attaining sustainability using four points
intent to experiment once experiment went well commitments aligned with
Paris agreement, the efforts made to achieve commitment.
DAY 5 – 18th September 2021
11:00 – 12:00: Plenary Session with Venture Capitalists on “Bangalore as
an Innovation Hub”
The session commenced with each panellist introducing themselves followed by
Mr. Avinash giving a background of Bangalore being an IT capital. He gave a
brief history on how Bangalore transformed into an IT hub one decade at a time.
1990s-2000s with Wipro and Infosys introducing themselves in the city, it came
to be known as the country’s IT capital Mr. Avinash exclaimed. He further
continued saying how giants like ‘Amazon and Microsoft’ have an operational
R&D centre in Bangalore making it an envious hub for flourishing start-ups and
employment opportunities. Lastly, he lauded the city for being ranked 8 th by
KPMG, 26th by Start-up genome and 10th globally as being a potential Innovation
Hub of future. With the remarks like Bangalore is looked upon as the Silicon
Valley of India, he passed on the virtual mike to the panellist to know their views
on how Bangalore has been a pivotal part of their professional journey.
Mr. Ashwin explained strong pillars of innovation: strong academia, industry,
capital availability, govt. policies, entrepreneurs. Bangalore scores good in all
these aspects hence it attracts lot of capitalists. Mr. Naganand who was born in
Bangalore said that it’s the inherently accommodating culture of Bangalore which
makes it the desired city to settle in. Also, it’s ever-growing tech infrastructure
makes it stand out compared to cities like Mumbai and Delhi. Confluence of many
things according to Ms. Richa is what attracts founders here. While Mr.
Ganapathy felt that since many conglomerates choose Bangalore as their go-to
place for setting up R&D centres, it has tremendous potential of becoming the
No.1 innovation hub.
The session progressed with Mr. Avinash taking up questions like will Bangalore
transform into a hub of other verticals like med-tech, biotech apart from just IT
to which the panellist had unanimous opinions that since Infosys and Wipro
played a major role in enhancing the IT infrastructure and laying out opportunities
for IT start-ups and employments, same isn’t true for other verticals since there’s
a lot of catching up to do in the healthcare department. Lack of quality of
Infrastructure also slows down the process.
The latter part of the session saw panellist playing an optimist and a pessimist
regarding the future of Innovation in Bangalore. Mr. Ganapathy and Ms. Richa
presented an optimistic perspective regarding the same. Mr. Ganapathy felt that
since many Mergers & Acquisitions are taking place in Bangalore lately, it is only
a matter of time that the IT capital will be among the top three in the global
innovation index. Ms. Richa added that there is plethora of opportunities for
budding entrepreneurs to exploit spaces in road-tech and pollution control. This
will help increase the candidature of the city being among the top innovators. Mr.
Naganand and Mr. Ashwin presented a pessimistic view. Mr. Naganand
explained how Bangalore will take time in transforming into a manufacturing hub
as buying land in Bangalore is a challenge. He further said, that hiring talents is
a headache which acts as a roadblock. Mr. Ashwin gave a broader picture stating
that India will emerge as an innovation hub not just Bangalore as Bangalore is far
from being an all-round innovation hub but Bangalore with its foothold in IT will
provide gateways to other verticals.
The session was then concluded with a vote of thanks presented by Mr. Avinash
to all the esteemed guest speakers.
12:00 to 13:00
Vishal Salvi (CISO, Infosys Ltd.)
Cyber-security is something everyone is concerned about today, as an
organization, a body, or even as a person that is now an internet persona.
Discussion on “Issues we are dealing with in respect to cyber-security and
privacy”. Cyber-security sentinels were acknowledged and thanked for dealing
with the current challenge of pandemic and the sudden pivoting to working
from home. This was not easy, but digital innovations helped in working
remotely, and at such a large scale that huge corporations were functioning at
the wok-from-home model. A lot of times, cyber sentinels are not duly
acknowledged for the work they do of maintaining the integrity of the
transactions, and confidentiality of data. data security even on being everything
digital, thank you for keeping everything safe and secure.
There are various facets to cyber-security and it’s a fascinating world.
Three facets of cyber-security discussed are :
1. Cyber-security and what does it means to corporations today
2. Privacy (Privacy and cyber security go hand in hand)
3. Legal aspect of Cyber-security.
Brijesh Dutta (EVP&CISO Reliance Jio)
What are the key imperatives for organizations when it comes to them, looking
at cyber security strategy for the coming 3-4 years.
Whether people sit in an office or at home, we are going to think that we are
going to consider them outside, there is no corporate boundary, there is no one
inside office. Beyond the Core model, Google has proposed 10 years ago has
come to life now. The fundamental principle of everyone being outside the
office, and nobody is in the office, is that is going to be a very secure model to
work with. It is called the Zero-trust model.
1. Secure devices
2. All humans need to have strong authentication
3. Privilege in applications (no direct exposure, restrictive exposure)
4. Breaking the session through authenticated reverse-proxy (So your
critical and vulnerable applications don’t get exposed)
Single gateway. Zeeskaler, CloudFront, has this hybrid model and they give
access to the virtual desktop.
Earlier, you could get access through corporate LAN. But when this pandemic
situation gets better a lot of people will still want to work from home and then
this LAN system holds no good. We need authenticated roadway access only.
Prof. Ponnurangam Kumaraguru (IIIT Hyderabad)
Regulations and laws are not standardized all over the world and countries have
their own set of rules to follow. The laws need to be made in a way that they are
on the right side of the law and the corporations have to comply with those.
What are the steps taken by various initiatives in the direction of making one
kind of active framework to make compliance simpler?
● Utility vs Privacy
● Very hard to find a sweet spot in this space. It will be utopian to think of
a standardized law for privacy and cyber-security.
● Industries need to be thinking from the perspective of implementation and
technical aspects.
● We can and figure out the semantic meaning of this and come to an
outcome, to bring technology around it to bring global privacy together.
Abhishek Malhotra (Managing Partner, TMT Law Practice)
How the regulations are evolving, the localization, data sovereignty part with
respect to cyber-security and privacy?
As cyber-security people, if we look at counter-attacks, it gets non-compliant
with the law. In such scenarios, apply the condition to the brick and mortar
world and then digital space.
In the cyber-world, there is a greater responsibility on organizations, to have
systems in place, but also bodies are not trained in conditions like these.
Organizations and corporations have to assess whether they were compliant
with standards and have protected their data as they could, and then they can
report to law enforcement bodies. If the perpetrator is within the organization,
they can take action resulting in the termination of the person at fault.
There is an obligation to be compliant with the laws, and hence some actions,
even within an organization are mandatory to report to the law enforcing bodies.
How are the commercial services available to the deep dark web, to understand
the strategies and get their intelligence, seen by the law? The legality of the
process is yet to be developed. The person involved needs to make sure they are
protected legally because, in process of gathering evidence, they can get caught
up in some activity that might be on the wrong side of the law.
Brijesh Dutta (EVP& CISO Reliance Jio)
One product will not solve all cyber-security woes. So focus on what you need
rather than going for any product being pushed across your way.
Earlier Microsoft recommended Anti-virus, Firewall, and getting your system
patched, and to date, they solve the majority of the issue with it, even today.
5:00PM to 6:30PM
Speakers:
1. Dr Gopichand Katragadda; Founder & CEO, Myelin Foundry
2. Poyni Bhat; CEO SINE – IIT Bombay

3. Krishnan Balasubramaniam; Professor, IIT Madras

4.Dr Aloknath De; CTO, Samsung R&D

5. Mili Srivastava; Partner, Procure, Invest in potential start-ups, DIAGEO India
Ventures
5:00 – 6:30 P.M.
 Dr Gopichandan Katragadda – opening the session (5:00 P.M., 18th Sept)
Topic - The next stage of innovation
1. Chasing bliss, immortality and divinity
2. The future of media entertainment
3. The future of learning
4. The future of wellness
5. The future of mobility
 Gopichandan calls Krishnan Balasubramaniam at 5:10 to continue
on
1. Transforming campuses
2. IIT-M Entrepreneuship ecosystem
3. Innovation culture basics

 Gopichandan calls Poyni Bhat at 5:25 P.M.

Talks about imprints in India, Talks on battery technology and latest research on
it. How startups struggle in deeptech research. Need investment not only from
govt rather the private players. – Deepscience research. Consortia
Li-ion battery research without dendrites to increase the efficiency
 Gopichandan calls Mili at 5:43 P.M.
How industry can partner with startups?
Partner – Procure – Invest
Talks about the Industry 4.0, Explains the step-by-step process of Procure/open
innovation, organising hackathons for new ideas. Evaluated by business
partners
Talks about the past initiatives, Startups – investors, money and industry
partnerships
Gopichandan calls Dr Aloknath De at 6:00 P.M
Talks about Samsung research and technologies and current projects going on.
Tells about the manufacturing of the consumer durables and electronic devices
by Samsung including biggest mobile phone manufacturing sector.
Offices of North, south, east, west, make in india, R&D centres in Bangalore,
Chennai etc
ER and IOT with big data that he is heading.
Partnering with leading IITs IISC research students on specific topics for
Samsung projects. Talking about R&D, investments, projects etc.
Final Words: Miracle and Romance – Future of R&D in India