- SERVICE MANUAL -

1. Conventions........................................................................................................................... 2

2. Device Settings Related to EFMS ......................................................................................... 3

2.1 Settings Required for Cloning and Firmware Update Functions ..................................... 3
2. 2 Confirming Register Trap Address Setting..................................................................... 8

3. Configuration of EFMS Server............................................................................................. 10

3.1 Setting Text Encoding for CSV Files ............................................................................. 10

© 2009, 2010 TOSHIBA TEC CORPORATION All rights reserved

Under the copyright laws, this manual cannot be reproduced in any form without prior written
permission of TOSHIBA TEC CORPORATION. No patent liability is assumed, however, with
respect to the use of the information contained herein.

SME090011A0
R090321H5901-TTEC

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1. Conventions
1. EFMS (e-BRIDGE Fleet Management System)
The term “e-BRIDGE Fleet Management System” is called “EFMS” in this manual.

2. About Device Generations

The following table shows the generations of devices for e-STUDIO Series Models.
Note: The following table contains model names for all regions.

Generation Device System Firmware

Model Name
Name Version Version<*1>
eB1 e-STUDIO3511/4511 (All versions)
(e-BRIDGE 1st)
- e-STUDIO350/450 (All versions)

e-STUDIO200L/230/280 (All versions)

eB2 e-STUDIO520/600/720/850 T390SY0*231
(e-BRIDGE 2nd)
e-STUDIO281c/351c/451c T390SY0*320 <*2>

e-STUDIO283c/353c/453c T410SY0*230

e-STUDIO352/452 T410SY0*32c <*2>

V2.3 e-STUDIO202L/232/282 T364SY0*231

e-STUDIO2500c/3500c/3510c T364SY0*320 <*2>

e-STUDIO353/453 T364SY0*231

e-STUDIO233/283/203L T364SY0*320 <*2>

e-STUDIO523/603/723/853 T380SY0*310 <*3>

eB3 e-STUDIO5520C/6520C/6530C T430SY0*110
(e-BRIDGE 3rd)
e-STUDIO2330C/2820C/2830C/
T450SY0*110
V1.1 3520C/3530C/4520C

e-STUDIO205L/255/305/355/455 (All versions) <*4>

e-STUDIO555/655/755/855 (All versions) <*4>

*1. The following letter comes at (*): JPD=Ｊ, NAD=U, MJD=E, ASD/AUD/SAD/ASU=X
*2. The device version of these models are V2.3 or later from the first released version.
*3. T380SY0*310 is the version that has the same features as V2.3.
*4. The device version of these models are V1.1 or later from the first released version.

The Generation Names and the Device Versions are used to identify the models in this
manual.
The System Firmware Version can be confirmed at the [Firmware] tab in the [Device
Management] dialog box.

Example:
“eB2 / Lower than V2.3“ for e-STUDIO520/600/720/850 indicates:
Generation Name: eB2
Device Version: V2.3
System Firmware Version: Lower than T390SY0*231

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2. Device Settings Related to EFMS

2.1 Settings Required for Cloning and Firmware Update Functions

When you use the cloning and firmware update functions of EFMS, you need to set the target
devices in the Device Setting mode (08) and configure them via TopAccess.

2.1.1 TopAccess Settings

The following procedures describe how to enable the device functions via TopAccess to use
the network cloning and firmware update functions via EFMS.
The procedures differ depending on the model and version for devices.

Generations Version References

eB1 2.1.1.1
eB2 Lower than V2.3 2.1.1.1
eB2 V2.3 or higher 2.1.1.1
eB3 Lower than V1.1 2.1.1.1
V1.1 or higher 2.1.1.1
2.1.1.2

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2.1.1.1 Settings for the Cloning Function

1. Login with Admin account to TopAccess Administration page of target device, and enter
the following URL in the address bar of the browser.
http://<IP Address or Computer Name>:<Port Num>/TopAccess/Administrator/Setup/Cloning/setup.htm
<Example> http://100.111.222.1:8080/TopAccess/Administrator/Setup/Cloning/setup.htm

2. If [Cloning Function ON/OFF] is set to [OFF], select [ON] and click [Save].
¨ The default value is [OFF]. Be sure to set [ON].
¨ Also set the other items as required for security.

Item Value Default Remark

Cloning Function ON/OFF ON / OFF OFF ON(Required)
FTP Port User Name (for Cloning) 64 bytes ASCII ftp.xml
FTP Port Password (for Cloning) 64 bytes ASCII u6t@e%m$n! Type 1
Old FTP Port Password (for Cloning) 64 bytes ASCII - Type 2
New FTP Port Password (for Cloning) 64 bytes ASCII - Type 2

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2.1.1.2 Settings for the Data Cloning Function and the SOAP/XML Interface

1. Login to TopAccess Administration page and set to [Enable] for the [Data Cloning
Function] in the [Setup] – [General] page.

2. Login with Admin account to TopAccess Administration page of target device, and enter
the following URL in the address bar of the browser.
http://<IP Address or Computer Name>:<Port Num>/TopAccess/Administrator/Setup/Cloning/List.htm
<Example> http://100.111.222.1:8080/ TopAccess/Administrator/Setup/Cloning/List.htm

3. Select [Enable] at [Function On/Off] and click [Save].

¨ The default value is [Disable]. Be sure to set [Enable].

Item Value Default Remark

Function ON/OFF Enable / Disable Disable Enable(Required)
User Name 64 Bytes ASCII *1 soapxml
*1
(Old / New) Password 64 Bytes ASCII 0%iJL7#$Xs
Port Number 1 – 65535 49629
Enable SSL Enable / Disable Disable
SSL Port Number 1 – 65535 49630
*1. 64 bytes ASCII characters (0x20 – 0x7e) except a double quotation

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2.1.2 Device Setting Mode (08) Settings

The following procedure describes how to set the Device Setting mode (08) to use the network
cloning and firmware update functions via EFMS.
* For detailed instruction of the Setting Mode (08) setting, please refer to the Service
Handbook for the device.

1. Press [0] and [8] keys at the same time and turn ON the power of the device.

2. Confirm the following settings.

702..................... Set to “1”.
This is required for the cloning (Address Book Copy) and firmware
update functions.
726 - 730 ........... The proxy settings will be required to enable the cloning function
according to the customer’s network environment.
995..................... Confirm the serial number.
The EFMS detects the device with the model name and the serial
number.
3834................... Confirm the General Backup File Encryption.
If this is set to “0”, the password will be required to execute cloning.

Code Item Value for EFMS Default Description

702 Remote 1 2 [0]: Enable(Remote Server)
Service [1]: Enable(eBDM / EFMS)
[2]: Disable
726 HTTP Proxy Depends on the １ [0]: Enable
Setting network [1]: Disable
727 HTTP Proxy environment 000.000.000.000 HTTP Proxy IP Address
IP Address setting
(XXX XXX
XXX XXX)
728 HTTP Proxy 0
Port Number
729 HTTP Proxy - (Max. 30 characters)
ID
730 HTTP Proxy - (Max. 30 characters)
Password

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Code Item Value for EFMS Default Description

995 Equipment xxxxxxxxxx 0 Confirm the 10 digits serial
Number number.
(Serial
Number)
3834 General 0 0 [0]: Enable(Encryption)
Backup File [1]: Enable(No encryption)
Encryption

3. Turn OFF then ON the power of the device

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2. 2 Confirming Register Trap Address Setting

Confirm [register trap address] is enabled on the device using EFMS.

1. Display the [Device Management] dialog box and confirm that [register trap address] in
the Alerting tab for each device.
¨ If [register trap address] is checked, see Step 2 or Step 3.
¨ If [register trap address] is unchecked, you do not have to confirm the setting.

2. To confirm the device setting after devices are added in EFMS:

Confirm that the IP address of the EFMS server is entered in either IP Trap Address 1 to
10. If not entered, enter the IP address of the EFMS server in one of them.
2-1. Click [SNMP Network Service] to display the SNMP Network Service setting page.
2-2. Enter the IP address of EFMS server in either [IP Trap Address 1 to 10] and click
[OK].
2-3. Back to the Administration – Network page. Click [Save].

3. When the device is removed from EFMS or [register trap address] is checked ON/OFF:
3-1. Click [SNMP Network Service] to display the SNMP Network Service setting page.

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3-2. Delete the IP address of the EFMS server or change it with 0.0.0.0 entered in [IP
Trap Address 1 to 10].

3-3. Back to the Administration – Network page. Click [Save].

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3. Configuration of EFMS Server

3.1 Setting Text Encoding for CSV Files

CSF files are saved in UTF-8. When you open them in a program such as Microsoft Excel, you
might not read two-byte characters correctly. If they are unreadable, change the CSV encoding
in the "server.cfg" file that is saved in the following folder of the EFMS server computer:
C:/Program Files/TOSHIBA TEC/EFMS-Server/EFMS_SERVER
Open the "server.cfg" file in a program such as Notepad and change the value "0" to "1" for
"CSV.Character.Code".

Items Default Description

CSV.Character.Code 0 0: UTF-8 (Non BOM) fixed
1: Local character code (default OS character code)

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