How far should people in a business firm
‘ ge 30 in gathering tiv
intelligence? Where do you draw the line? 8 gathering competitive
Evaluate each of the following approaches that a business firm could
use to gather information about competition. For each approach , mark your
feeling about its appropriateness: 1 (definitely not appropriate ), 2 (probably
not appropriate), 3 (undecided), 4 (probably appropriate), or 5 ( definitely
appropriate).
The business firm should try to get useful information about competitors
by:
Carefully studying trade journals.
Wiretapping the telephones of competitors.
Posing as a potential costumer to competitors.
Getting loyal customers to put out a phony “request for proposal”
to solicit competitors’ bids. '
—______ Buying competitors’ products and taking them apart.
——__ Hiring management consultants who have worked for competitors.
——_ Rewarding competitors’ employees for useful “tips”.
——__ Questioning competitors’ customers and/or suppliers.
——___ Buying and analyzing competitors’ garbage.
——__ Advertising and interviewing for nonexistent jobs.
——__ Taking public tours of competitors’ facilities.
——__ Releasing false information about the company in order to confuse
competitors.
——— Questioning competitors’ technical people at trade shows and
conferences.
——___ Hiring key people away from competitors.
——_ Analyzing competitors’ labor union contracts.
Hiring employees date persons who work for competitors.
—___ Study:ing aerial photographs of employees facilities.
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