To obtain technical hardware and software information from a PC, run the dxdiag program by searching for it from the Start menu. In dxdiag, click "Save All Information" to generate a text file containing system details. Select a folder to save the DxDiag.txt file which can then be shared with customer support to assist with troubleshooting.
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DxDiag - How to get all the technical information needed on PC (1)
To obtain technical hardware and software information from a PC, run the dxdiag program by searching for it from the Start menu. In dxdiag, click "Save All Information" to generate a text file containing system details. Select a folder to save the DxDiag.txt file which can then be shared with customer support to assist with troubleshooting.
To obtain technical hardware and software information from a PC, run the dxdiag program by searching for it from the Start menu. In dxdiag, click "Save All Information" to generate a text file containing system details. Select a folder to save the DxDiag.txt file which can then be shared with customer support to assist with troubleshooting.
How to get all the technical information needed on PC (part 1/2) 1. In the search box next to Start on the taskbar, type dxdiag. Click on dxdiag software from the list of results.
2. In the bottom of the software click on “Save all information…”
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How to get all the technical information needed on PC (part 2/2) 3. Select the folder where you want to save the DxDiag.txt file. Here is an example of the file you will have.
4. Now, share this file with the other information requested to your customer support.
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