Think abeut words you know about communiation. Wits the werd, ‘Sharp and compare your ideas. Add more word 10 your Tas Fersenal commuricatin Digs! communication If students are struggling to derstand what to de, you can prompt their thinking: Who do you communicate with How do you communicate? Do you lik 2 you pr ic all with words? Wath the video and anwar the question. Wie you rater cal smear ot texte? Before viewing, a What is an advantage of texting? What is an advantage of phone calls After viewing, put the continuum on the board phone call — text Have students mark the continuum and explain their preferences. for UNIT OPENER stepbystep Portonal my communication: understand, misunderstand, - letter, send a signal, send flowers. Digital communication: phone, compute tablet, app ext message, int meseage for VIDEOS IN SYM step-by-step Have st they call people or text them. With texting, you can set up group chats and everyone gets the message at the same time, but you may ave to wait for replies. Calling is immediate—you can get a reply ht away if someone answers. Students chou place themealve on a continuum of opinion. T should choose one viewpoint and defendit with examplesa ee x= cme Iarbas es teisesacar eri sepbrstep BG) A. READING StALL—ead forget Rand the article quickly. Tha choot the beet summary. Being a Good Communicator ano ta a tt (ata wow Wt te spend cms Yo i ak ad (Ghemmncuire name ocr pa wl tmleplanhe enue ‘pst spond mmm rue prpo ew techn ‘rats Tove he bm comms tan expe ae ‘Ta Connencaoe 9a tons ll sow pron sas Friese be Ant Fvemyio en ate ange omar ies “bese co te cd nema ate tlh ean (hese era. yet ek the peace (epee Tay te emg he pean aly og (pesine hs eampes yout cme sere be Yaa [aeshgyy wher ae Homeacty™ Gondesmanson a tee ta act es nea ead ep eet wer yea crete ie echt ea wy Fn yo commu ake eve commie wth pee The nd meting yh common wh Sep thy a gets Tes ie entender et sataaon Oo pet (ero pe techni ihre pon de heh a (apt npn il ep sme antipathy coe a 11 Communion 2 way at getting other people 2 oagee wih you. You do tes by ast ther ‘questions nd aking about your ees. (© Road the aie in B again and chose the correct eptions. 1 Wht pontsthomrtcrmskngin theft pangaph? 3 According tothe wrt, good communists 2 fst nght ty wm change are peopes 12 pretend hey tel te same way a he other sep by-cop 11 Younsed to expan your teas Cleary 10 _ Pe Loner people 0 do what you want ‘ot in comma 3. nave avery srong.SOONECTION wan my en ther anc know wat e's tung 4 we honest Youort ne my new nas, do you! Raman ‘Some famously good communicators include John F Have students expand their vocabulary by looking up Martin Luther King Je, Oprah Winfrey, and Emma synonyms and antonyms of the vocabulary words Watson. During the opening discussion, ack for some (e.g, persuade: encourage, dissuade; honest: reliable, anecdotes. What makes someone abad communicator? dishonest; connection: aseociation, disconnection). You ‘Can you share an example of poor communication? may want to encourage students to look for more word THINKING SKILL—Evaluate formations (e.a., persuade-persuasion, honest-honesty, comection-conrect) ‘Things that make someone a good communicator are: ‘connection, being passionate and compassionate, knowing your audience, speaking dearly, loudly, and with ‘geod rhythm and intonation, speaking at the right pitch and pace, knowing your subject, being prepared, making ‘eye contact, and rehearsing. 32 u d Word:EVaeewe §“ Ory [A Math the sentences 1-0 the comec explanation (2d for GRAMMAR Thay atclatodacamamcna a Ween cea beoisiea 2 Youmaytrow wityou enttossy ba rotknow a To egyessa pupose tone 8 shersome vers cs, tol, wan persue.) 2 Yought Pk goctcarmunestr an Maret att # . Pers peplet Govaattwcrte wets Dc stersome ert lage, te prec man) + Good } 4 Rimmel enna pss a ec apy Pa t| tee AEA: nant a ‘repeat ideas back 1 tothecother person © Cicer more example of woh ett READING 8. eesnrneinetnnnnn st show they 1 weeps pupese 2 teaver understand. 2 They 2 mur vr sorectotet © mneranagecore sean Compt te semen nt bcc mst be wort tom te bx — commacta teen rlevant questions. mse “cere 3 Thay ty to find something they have # ‘Good Pubic Speakers coanee ‘apublcspeakes ty 1.10 Communicate er message 1 Scheer aes 2 (heradene Good tee pan he preston ctl sli aoe Peto mak aie menage nce eye at speakingto. /Usng ‘onae3_lo Understand scampi sph oy mate —— ‘tas dimple as they can Than, they start Jearn_ wil oes themaeral Many pastes fort ta minor %0.$98 eoaeaie how content hey ppsatAppenng contents with other people at ery mpartantin geting your atlence Clow ‘home, school. and 6 to. agree wan your kieas. xeryone Reape m many careers need to gue presentations, work. 4 And its easy (es pero, but aces peasy nt atc eng presenters onne acim fom toleama fewsmpie FAO sppeat encanto aadencn ‘be Lore be ogpominte 2 gn sot comerunication (D IN PAIRS Have you ever given a presentation? ena ‘techniques. 1A Ti of» mtject you know somthing about could be a academic jac afanous peron abiad of for SPEAKING ‘mascot: Make notes fora sor presentation fo 43M ou. sep byte capes instuctont Man pots 18 BW GROUPS Take turns giving a shor presentation 2-3 minutes) on your chasen subject Use the Content ‘Communicator box to hep you. See Ss se person oF pocple you ae tng ta, When you ‘me ling toa goup of peopl, ty tomake eye contact wth eachot thom ay Tw 8 8S Oe Some more commonly used adjective Some good presenters your students A simple outline for a presentation + infinitive combinations are: difficult, may want to watch are Sir Ken 1. Say what you are going to talk impossible, important, possible, Robinson, Amy Cuddy, Simon Sinek, nm exciting, likely, a good idea, anda —_—Brené Brown, and Julian Treasure. about: Today Fd lite 20 talk pleasure For example, Hisname is Have students think about giving a about ... difficult to remember. Its important _ presentation in their future chosen 2. Talk about it: First, ...; Then, ... tobe polite. ts exciting to travel. _ fed. What might they have to give a —Next, It’ a good idea to prepare your presentation about? 3. Review what you talked about: presentation well. I's a pleasure to {hope you leamed something meet you. interesting aboutfor USTENING step-by-step ‘structions a Oly for AUDIO SCRIPT. What Do You Really Mean? KEE vey comenicaies [A Complete the sentences with ward from the box. ease pentose th my a ‘Your _10NS _ of voters the way you say something and shows how you feet. Some pact tafe —SPC0 wich an beta w wnertd iu ech pre SSGR done she se ag neon lume _ of your vace show loud or quet ts Te GaNGS ech naetet toni nse nts ‘The POSITION — of yourarms.car mean you ae fendy ort can man you fol uncomfentble Insome courtes, —10UCh ts ptf communicate ad people oftn put thairhands on exch ober ame 1B INPAIRS Think about your country compared to other countries. Choose and then talk about your chices with a parner 1 2 3 How an s ‘ 7 Svonaly Nother agree Sony ‘age Agee nordiagiee Diagee dagee 1 People tk athigh speed ac high volume Bb Do Oo o oO 2 People needa lot of persoral space 60 9 ao 6 22 Teach mapa cf communietion oo 0 o 06 A Lok atthe picture Wt oyu thnk they aang abou? ‘Wa does he boy language el yeu? BQ 402 LISTERUNG SKILL Listen for a WN "UW ‘t_wave 2. shake 3 thumbs «dap s_point 4 punch 7_smile. fane_ “tp BIN PAIRS Do you use emojis? Why or why not? Discuss. 2 ae Sars ors Ea ‘Ask students how communication has changed. Have them think about how gadgets were used when they were children. Whatis their frst memory of using the phone or sending a text? Ask them to discuss how they ‘communicate now and how communication has changed. ‘THINKING SKILL—Predict In order to predict the number of messages sent in a year, have students calculate approximately how many they send in a day and multiply that by 365. Remind students that on special occasions, people send more messages. Find out who in the clas sends the most mestages a year. Discuss the most common emojis that students are using atthe moment: Which emojis are in fashion? Which have gone out of fashion? What do the ones you use say about you? anna Have students create messages for each other using ‘only ernojis and symbols. Tell them to be as creative asMi cine ———__ ?°raams [A Reaaitte text message. Match each informal phase (1-6) witha more formal phrase (2A {or WRITING step-by-step weet ‘nsinctons. as oh 1a 7b ad oe ‘ne pany etkng pceatite Sune Cate at 7pm. Best wate b Pease et mekrow you ae ate ated 4 thope you wae te to come € | would eto nate youto my party next Fic. Dear Feo. 44 Tho event colbeate my at artacay 1 Phaze don fol you need to tng 2 oft 1 Reade ema and underine wo setencs that ae forma. Rewrte the semences more formally. « . ‘Suggested answors: = ikea to iwito Daw Ane, youto my ‘Sehr le house-warming SSS Tay cca pes coe oe keran pe pinosa care party. I'm writing ethos at fo inte you (eet melee yo ue stietcme teltnce hewmen papi to pct tomy howee- so warming party, 2 Please don't feel 1 yyou have to bring 2 aay gts. / Torok. Read the intermation. Then wite an ems 1 2 alee you dent know very wal inviting hm or her to ro need to bring toe eve any aifts Event 2 party to celobrate my batioy Time nd pace: my home, 40, £30 pm Comments no fs, Inced to know whos coming Swap emails with a partner. Check forthe correct spelling and punctuation and the right level of formality, ‘A. Winch isthe best way to communicate in each situation? ext messge mat mone ct 1 telinga tend sone bad news a o Q 2 congratutinng ate on success a 5 Q '3 wishing your andparents a happy snnersany 0 5 a 1 PAIRS Why would you use efferent means of communication in cfferent situations? Disces. CconmnENT >. Tomake yourmearing ceorer use the folowing phrases: ‘COMMRURICATOR \ | maan you can? gue smears ha rar ont MoRag= Inowrer wor, you need to speak 19 someone m person When ins EERO esta Practice ‘These activities compare formal and informal language. _Extend the activity by asking students to discuss whether Draw students’ attention to the examples, and show them they have been in any of the example situations. For that generally the more polite the language, the longer example, Has anyone ever broken up with you via text the expression. message? How do you like to be congratulated on your success? Do you communicate with your grandparents via When checking each others work, encourage students to [Xt meseage? use a technique where they say something positive about what they road before they suggest corrections. Sharing Have studonts role-play a situation of their choice using your work with others can be intimidating, so we want toa means of communication they think will be dramatic in create a culture of mutual support and respect. that situation.Te IANGUACE AND F Uieepton Language and Life oe eras eee UE geen ee oa {Fcosit aero perfectly, if you aiocaenee Communication Problems ‘something, Rusinemes aed other organizations wecccod when the people communicate weil with each ctor There needs to be 2 pa a eee eer oe Soran cearepemenid prompapetnnt ce. ere eee peerae eeetnte check Soon ee eee ee codon Sealant norton ia atinomeaae 4 We think NSpperaten props Kom te come are but bere Snore epee ™ ” treresnp ee mii ioe deter re mie mien rote eicteions, pass mae ant enpnd naaninonaayaae nae acnvocaea real eae — batncancome Sehr ee ll enters tient am Sate eer er trostan beans font nat orenonene —s— Mary ecg ot hart prone nema eam, segura rey ae ats t Soe ee aon ee en ; tee mall ideas or feoli 2 Yorcm ee 2 ee 6 ey dow re api pT es ont sond oma smako phone calls or meat in 6 What difference do you think a so-email day has on the people ina company? J OBJECTIVE J PROCESS GETIEI 4.06 The objective of this lesson is to have students consider Students first read.an article about communication breakdowns in cross-cultural communication at work and problems in business and other organizations. Then, they discuss solutions. They suggest solutions to problems answer a series of questions about misunderstanding and ‘of miscommunication and debate the pros and cons what might cause problems. Next, students are presented of those suggested solutions. This activity replicates 2 witha scenario in which a communication problem needs real-life situation in which advantages and disadvantages to be solved. Students are given some suggested solutions aro considored and suggestions aro questioned and and acked to debate the advantages and dzadvantage: defended of those solutions. They must narrow down the suggested solutions to two or three based on their group discussion. ‘Students will present their solutions and the pros and cons of each one. Finally, students will discuss how successfully they communicated their explanations.1D Wa and wvahiata the nlormation Think about wit younaed toda: What aw yourment sapeT = ‘ar wor fr 3 ge compration wth ofcern tern counties. Managers hve otc some communication Students own robes recon Ihe eo that people tom atsrent cures sem 9 ests eae ct, haa — {heya speak Engish wal. They areola fr des to prove everyene's communication sls and thy have salad yeu and your eam for sagen € IN.GROUPS Anatyze each of the ideas and identity the pros and cons. Add more ideas of your owe. Use the poraict to decuss your thoughts. (ne god thing about centring Osment ts am aed bc (One probion with ngage vain 4. Other idea Decide which ideas you ae going to suggest Choose ene or two fet tbe as wae eas you have chosen. Expt how you made you = none the questions ote yor cola company's eee treoste. Do they havea eraty 1 Matmemy ahaa tenance et (2. nfat other tuations do you think this process woukd be wsetis?- Rennes | CLASSROOM MANAGEMENT J CULTURE NOTE Have students ty a technique called devils advocate Ask students to share experiences they have had in during their discussions. For each idea that someone qoss-cultural situations, especially misunderstandings. ‘comes up with, someone in each group must make a They may have personal anecdotes or secondhand contradictory statement. This is a strategy for looking at stories. Have they seen a foreign person making etiquette all sides of a problem without anyone getting upset. mistakes in their country?for UNIT REVIEW rth Povey a Ggmgete the sentences wth word om the Bot 1 ttishardto . ae roi persuade people Se = = todo what you ‘Abner ies hare at eso tinge 1 COMMON _ nto we we ange 0 want them to do, 2 “Express ounces Bcty ow we speak may change Ne may speak at ahh 3 WolUmMe = ‘ene at ocied oe deen 4.226 of ace wen we ae sary We nay speak cet mea ‘Toyuton wevart io Pe!SUS0° —smmbocy todo something Bata ctr tam wendsto ty tomate ty toretaxit {6-SONNECION ty ater people every Second we al communicate roe yea frowh gestaes you want your tneresingy 27 tnuTB™ wp ese gerry mean sotng gon Nest costes bat sit audonce to age forte gore Wet Ae People m many corn Tend en hey ment bt gh aa a ‘Secimghtbe fret And sem couse: poorest MVE teach ahr saya. Thre ‘Frere traces how chen people W_——STH2 a homey ae agp 3 Latways adviso public speakers Ena aaa not to speak \ J cesta +A Use e pomp to wote sentences in your notebook 44 Speak to people in person to avoid communication 1 Rishard / persue poople / do / what you ant ham I do 2 Weamportnt / ty / relax / you wantyour audience / agree wth you, 3. Laapsadise ble speckers / not speak tbo fst 4 Speskto people m prion / avd communtaton problems nd / se ther bo ngage problems and to 5 ple / speak all ups becae penste / se ty baering sso theirtoody {4 B-Check the comect responses. Rewit the incorrect respons in your notebook language Dtocknap out yoo 290” Sica came rep enna tore Page (D)-Mo. tpt mace op groups (2)-On ye oy Ran or even because its {B -wiy dort you lok wp the ona?” possible to seo it they'e listening, Sete eae 08S caret see Vocey elena era weedeat eo Ry oc ees 2 pg 27 ana 2c ne wo you now now tne bows, CRESS Tr nen) for FOLLOW A {ake eqs about commanicaton 010 Fallow A Ho oh page 10 Ae ans PRO step-by-step Thon lam mone oa mortng commie Inetvctone Wee do compan seme te mst mone on adver . co Melewsee Pi earn 2 Tame up with st recaage ot teed erates nace tere Saked ome soease eS HK = at work. en was wotng ever? mmo B sconce cmv 3 No, | just mado WB ne or fe ae roar & a broadcast? itup wb ives ws 5 Why don't you = Jook it up in the dictionary? CLASSROOM MANAGEMENT Have students work individually to complete the vocabulary and grammar reviews. Then, before checking answers, ask them to work in pairs to check each other's work Ifthey have a different answer for something, they should discuss it. ALTERNATIVE ACTIVITY In groups, have students invent the name of a country and 10 rules of etiquette. They should concentrate cen rules for communication, giving presentations, body language, and use of gadgets. Have them share their rules with another group, which should give them positive feedback but suggest they change one FURTHER DISCUSSION Write the following questions on the board. Then have students form ‘groups of three and ask each other ‘+ When was the last time you gave a presentation? ‘+ Who is your favorite public speaker? ++ What, for you, would be the ideal gadget for communication? '* Have you ever had to tell someone bad news?