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Climate Monitor WxGoos-2

Low-cost, rack-mounted environment


and access monitor for racks, cabinets
and server rooms. Full set of internal
sensors, LCD display, warning horn.

This self-contained unit continually monitors climate con-


ditions and displays them via an internally-generated web
page. Values are locally shown on a built-in display. The
values are continuously graphed for easily seen trends.

When user-defined thresholds are exceeded, alarms can


be sent via e-mail, audio alarm, or SNMP trap. The alarm
can be silenced locally. No client software is required.
The compact Climate Monitor occupies a 1-U space
No client software or other support software is needed. and contains a complete set of internal sensors.
Installation is simple using an intuitive web interface. Use The optional web cam is remotely mounted. A
DHCP or assign a static IP address. variety of remote sensors are easily added.

A full set of sensors is included inside the unit:


Temperature
Humidity
Air Flow
Light
Sound
Door Position (req. ext. door switch)
Web Cam (interface only, req. ext. camera)

A variety of remote sensors are easily added. Up to 16


remote sensors can be added using Category 3 telephone
wire and RJ-11 connectors. Remote sensors include:
Temperature
Air Flow/Temperature
Water
Current (ac amps)
Power (volts, amps, watts)
Motion A web page displays the current values with graphs
showing trends. The web cam image is JPEG
Remote sensors allows the unit to monitor up to 16 format. The data can be viewed on a PDA and cell
cabinets hundreds of feet distant or show the status of phone. The unit is configured via the web page.
air-conditioning outputs. There are five remote sensor Multiple alarm thresholds can be set with multiple
jacks on the unit. Simple splitters expand to use all 16 e-mail alarm addresses.
sensors.

Software protocols include:


Web (HTTP)
SMTP/POP
SNMP (full MIB)
FTP (firmware upgrades)
Graphing
PDA display format
All connections are made through the front panel.
WAP (cell phone display)
No client software or installation CD is required.
XML
The user connects an Ethernet cable, sets the
Excel tm
IP address and begins using the unit. An LCD
Real-time values are continually displayed on a 2 line by
constantly displays the sensor values.
8 character backlit LCD display for local viewing.

The web cam recommended is an IP-based Axis 205; it


can be installed locally or remotely.

Firmware updates can be made by FTP file transfer which 512-257-1462


eliminates returning the unit to the factory. www.itwatchdogs.com
All jacks are front panel mounted. Remote sensors can
be located hundreds of feet away. The unit is powered
by a 6vdc wall transformer (included).
5. The unit has now been connected to a local system,

WxGoos Series Instructions it is time to setup the network card, so that the
system can communicate with the unit.

NIC setup
Overview To connect to the Goose, the network card setting
on the computer need to be adjusted. The steps below
I/O Ports will guide you through changing the network settings in
Provides 3 analog inputs that are read by the unit. The Windows XP.
port is labeled “C123C”. The C ports are for the common 1. Click on the Start button.
lead of the analog inputs. The “123” ports are for the posi- 2. Select the Control Panel. If the control panel is
tive leads. Instructions for hooking up analog inputs can not an option you may need to choose Settings ->
be found in the Troubleshooting section. These show up Control Panel.
as IO-1, IO-2, IO-3 on the unit’s webpage. These can be
given friendly names that correspond to what is attached. 3. Click on the Network Connections icon.
Some units do not have I/O ports. 4. You should now see one of more icons that repre-
sent network cards installed on your system.
Choose the network card you connected the Goose
to and right click it and select Properties.
5. Find and double-click Internet Protocol (TCP/IP).
6. This opens a window that shows your current
network card settings. It should like similar to
the window shown in figure 2. Make a note of
the current settings, so that they can be restored
later.

Figure 1: Front of a SuperGoose

Sensor Ports
This is a set of 1 to 5 inputs for 1-wire sensors. Using
the appropriate splitters up to 16 sensors can be attached
to the unit. The unit automatically detects the attached
sensors and provides you with correct data for each
sensor.

LCD
This is an option on certain units. Sensors chosen on
the Logs page are displayed on the LCD.

Buzzer Reset
This allows you to silence the buzzer, on unit with this
option.

Setup
For the initial setup of the Goose it is recommended that
you connect the Goose directly to a local system, instead
of trying to reach it through a network. The following Figure 2: NIC Settings for Unit at Default IP
steps will guide you through making initial contact with
the unit.
7. Ensure that “Use the following IP address” is
Connections selected and enter the following settings in the
1. Power the unit using the supplied power supply. appropriate fields.
IP Address: 192.168.123.100
2. Ensure that the green power indicator is on. Soon Subnet Mask: 255.255.255.0
after powering on, the green Ethernet status indi- Gateway: 192.168.123.1
cator will blink three times.
8. You can leave the DNS fields blank. Click the OK
3. Connect the unit to a local system using a cross- button on the TCP/IP window to save the changes.
over cable. Then click OK on the Local Area Connection window
4. The orange Link indicator will turn on if a good to finalize the process.
link has been established. If the indicator does not
light, then check the connections and/or try a new Connecting to the Goose
cross-over cable.
Once the network settings have been adjusted you can
connect to the unit using a browser.
1. Open a web browser. PDA: A small version of the Sensors page, used on
PDA’s and cell phones.
2. Type in http://192.168.123.123 in for the
address. WAP: A special version of the Sensors page, used by
WAP-enabled cell phones.
3. You should get a screen that looks like figure 3. XML: The current data, along with device information,
displayed in XML.
4. If so, you are able to connect to the Goose. To
configure the IP address on the unit, refer to the MIB: Check on this link to download the MIB for the
Goose. Used in SNMP.
Configuration tab section.

Tabs Overview
Sensors
This is the main screen. Here you can see the current
values for the sensors that are attached to the unit. For
each device there is a graph that shows trends in the
data.

Logs
On this screen, you get a graph for a selected group of
sensors and a certain time frame. You can also download
log data from this page and set the logging frequency.

Display
Use the display tab to change the default names of
the devices. On this page you can also see devices that
are unplugged or unavailable. You are given the option of
removing them from memory. On the display page, you set
the temperature unit.

Alarms Figure 3: Sensors Tab


The alarms tab lets you set the range of acceptable
values for a sensor. You select the method the unit will use
to notify you if the sensor goes outside of this range. There
is also an option to send test alarms for each sensor. An
event log is also included on this page that keeps a record
of log messages from the Goose.

Control
This tab provides the interface to elements that can be
controlled by the Goose.

Configuration
The configuration tab is used to configure the main
features of the Goose, including email, SNMP, user
accounts, and an IP camera.

Sensors Tab
Current readings Figure 4: All data, alarms and configurations are presented
in graphic form on easy-to-understand HTML pages. All data
The current values for each sensor are displayed on the values are graphed.
Sensors page. These are updated automatically every 60
seconds. For a faster update hit the Refresh button on your Camera Image
browser. Sensors are grouped together by device. Only
devices that are currently available will show up on this This is an image provided by a supported IP camera. It
screen. Unplugged devices will not. The internal sensors will be found inside the first device box. It will only appear
are displayed in the first box, with the other device boxes if a camera has been configured on the Configuration tab.
following. The image is updated every 20 seconds or when the page
is updated.
Graphs
In each device box, there is a line graph, showing the
trend of the sensors for that device. The colors on the Logs Tab
graph, match with the color box next to each sensor. If a
sensor does not have a color box next to it, then it will not Graph
be graphed. The X-axis shows time and the Y-axis shows
value. The value axis will change scale to keep the graph On the Logs Tab is a set of controls for the Logs graph.
data within the graph window. You can select sensors and the time span to use for the
graph. The Y-axis shows the sensor values and the time is
Alternate Formats shown on the X-axis. The legend at the bottom of the graph,
provides the sensor name for each color used on the graph.
The Alternate Formats links are used to get informa- On the left side of the screen is a series of checkboxes, one
tion from the Goose in a variety of formats. for each sensor. To graph the sensor, make sure its box is
checked. Use the Time range drop-down above the graph
to adjust the time range for the graph. Click on an Update
Graph button to get a new graph, when a change is made.
On a unit with a LCD display the checkboxes also control
which sensors will be displayed on the LCD.

Figure 6: Display Tab

Delete unplugged devices


The list of friendly names includes all devices that are
attached to the unit as well as those that were. This way if
a device is unplugged and reattached later, the settings for
the device are restored. However, these unplugged sensors
count toward the 16 external sensors limit. If you need to
remove these to make room for other sensors, then check
the “Remove all unplugged devices” checkbox and click
Save Changes.

Temperature Unit
Figure 5: Logs Tab Use the Temperature drop-down box to change the
unit of measurement for temperature. Then select Save
Changes to finalize the change.
Download Logs
To download the log history, select the “Click here to
download raw log data” link. The log file is in CSV format
and will be called “log.csv”. This download can take quite a
Alarms Tab
while, if the unit has been running for some time. Alarm Settings
Logging Frequency From the Alarms tab you can setup the unit to notify
you if a sensor’s value goes outside of an acceptable range.
The Goose saves log data on a set interval, determined For each sensor there is a Low Trip, High trip and Alarm
by the logging frequency. To change the frequency, edit State. Use the low and high trips to set the acceptable
the value in the Logging Frequency input field and click range for the sensor. If the current value of the sensor
Save Changes. The acceptable range is 15 to 250 seconds. goes below the Low Trip or higher than the High Trip, or
A lower frequency saves data more often, but at a cost of the device is unplugged the alarm is considered tripped.
fewer days of saved data. The text under the graph, gives When the value goes back into the acceptable range or
the number days that can be logged at the current logging the device is reattached, the alarm is cleared. To control
frequency. The data log is a circular buffer. Once it fills up, how you will be notified of alarm trips and clears use the
old data is overwritten by the newer data. Alarm State drop-down. The choices are Email, SNMP trap,
Buzzer( if the unit has one), or a combination of these. One
Delete Logs notification is sent when the alarm is tripped and another
To clear the log data, check the Delete Log History notification is sent when the alarm clears. Set the alarm
checkbox and click on the Save Changes button. In a few state to Disabled if you do not want to set an alarm for a
seconds the graphs should clear and graphing will resume sensor. Make sure to click Save Changes after adjusting
in a few minutes, depending on the logging frequency. the alarm settings.

Test Alarms
Display Tab The Test Alarms section is used to send test alarm trip
and clear notifications. The following instructions describe
how to use this feature.
Friendly names 1. Select a sensor to test from the Sensors drop-
On the Display page is a list of the friendly names for down.
each device attached to the unit. If the Goose has I/O
sensors, the friendly names for these can be located in 2. Choose the method of notification from the Alarm
the section below the device friendly names. To change State drop-down.
a friendly name, edit the name in the input field and click 3. Use the Trap Type drop-down to pick between trip
Save Changes. The friendly name for a device is saved as or clear.
long as the device remains in this list, even if the device 4. Click the Test button to send the notification.
is unplugged.
Figure 9: Configuration Tab

Figure 7: Alarms Tab

Event Log
The Event log is a chronological list of events that have
taken place on the unit. This is where errors, and warnings
are listed as well as alarm notifications. The Event Log
is also useful for debugging email and SNMP issues. The
default logging level is Verbose. To change this use the
drop-down box to select the logging level and then click
Set Mode.

Control Tab
From this tab you are able to manipulate any control Figure 10: Email Configuration
devices that might be attached to the system. For instance,
a Power Egg 2 would have the status of receptacles and HTTPS ports. The default port for HTTP is 80, and 443 for
buttons to turn them on and off. An example of this is HTTPS.
shown in figure 8.
Time
For the unit to know the date, it needs to be able to
connect to an NTP server. The IP address for two servers
can be entered. If these fields are left blank the unit will
use the default addresses of 192.5.41.40 and 192.5.41.41.
To adjust the time retrieved from the NTP server for time
zone and/or Daylight Savings, use the “Timezone offset
from GMT” field.

Figure 8: Example Control Tab Email


The setup for Email is handled in this section. Enter
Configuration Tab the IP address of the Email server in the SMTP Server IP
Address field. This needs to be in the numeric form. A
named version will not work. You can ping the name of
Network the email server to get this number. The unit needs a From
The main network settings for the unit can be set in address to send email. The unit can send email to up to 5
this section. To assign the unit a static IP address, fill in the addresses. Enter these in the To fields. Using commas or
Static IP address field, Static Net Mask, and Static Gateway semicolons to concatenate email address is not supported,
fields. Make sure the DHCP checkboxed is uncheck if using so make sure to only enter one address per line. Some
a static IP address. The next two drop-downs let you email servers require a POP3 connection to be made before
enable/disable Telnet and SNMP. The HTTP Services drop- it will accept an email via SMTP. The last three fields are
down lets you choose if you want to allow HTTP, HTTPS, used for this purpose. You can leave these blank, if this is
or both. The last two input fields let you set the HTTP and not required by your email server. Normally, the POP3 IP
address will be the same as the SMTP Server IP address.
SNMP
This section is used to configure the unit for SNMP
traps. The community string for traps can be set using
the SNMP Trap Community String field. This only sets the
community string for traps. Currently the unit only supports
the “public” community string for SNMP requests. The unit
can send SNMP traps to up to 4 addresses. Enter these in
the SNMP Trap IP address fields.

Figure 14: Device Info Configuration

Update firmware
Below are the instructions to update the firmware on
the unit. These instructions can also be found in the firm-
ware zip file.
1. Download the latest firmware for your device from:
www.itwatchdogs.com/downloads.shtml
2. Connect the unit with a CROSS-OVER CABLE to
Figure 11: SNMP Configuration the computer that will be used for the update.
Trying to update a unit not directly attached to a
User Accounts computer MAY damage the unit and WILL VOID
Use the Name and Password section to control access YOUR WARRANTY.
to the unit. There are three levels of access. The highest 3. Change your Network Interface Card’s (NIC)
is admin, which allows full access to the unit. The second settings to the following:
level of access is Control. This allows access to the Sensors,
Logs and Control tab. Control access also lets the user IP address ‘192.168.123.100’
change the logging frequency and delete the logs from the Subnet Mask ‘255.255.255.0’
Logs tab. The lowest access level is Read-only. The user Gateway ‘192.168.123.1’
can view the Sensors and Logs tab. At the Read-only level, 4. If you have enabled the built-in Windows fire-
the user can not change the logging frequency nor delete wall or any third-party firewall, disable it before
log history on the Logs tab. continuing.
5. Extract the zip file to an easy to find location (ie a
folder on your desktop or at the root level of your
hard disk)
6. Open the folder in Windows Explorer.
7. Double-click on the ‘updater.exe’ file and follow the
on-screen instructions.
8. If everything works properly, the device should
be available for use about two minutes after the
update is complete.
9. Restore the NIC’s previous settings once the firm-
ware update is complete.

Should you run into any trouble while updating,


please DO NOT reset your Goose. Contact ITWatch-
dogs at:
Figure 12: User Account Configuration
Phone : 512-257-1462
Camera E-mail: support@itwatchdogs.com
If a supported IP camera is configured in this section,
the image from the camera is displayed in the Sensors tab
page. Put the numeric IP address of an IP camera in the Troubleshooting
Camera IP address field. Select the camera model from the
list of supported camera in the Camera Model drop-down. Connecting to the Goose
I can not get the webpage for the unit.
Here is a list of steps for diagnosing and fixing the
issue:
1. If DHCP is enabled, the IP address for the unit may
have changed. Check with the DHCP server to find
out the current IP address for the unit.
2. If the IP address of the unit was changed by DHCP
or by the Configuration tab, make sure to use the
Figure 13: Camera Configuration new IP address to connect to the unit. Even if
the IP address was changed, the unit can still be
Device reached at 192.168.123.123.
Information from the fields in this section is displayed 3. Check the connections to the unit and the network.
in the footer of each webpage. Normally, this is informa- The power and link indicators should both be on
tion helps identify the Goose and the person responsible and stable. The activity light should blink peri-
for its maintenance. odically. If the power light is not on, check the
connection on both ends. If the link light is out then
check the network cable connections. A cross-over
cable should be used for connecting directly to a Sometimes the log data can get corrupted. This will
computer and a straight-through should be used cause graphing issues. To fix this problem you will need to
for connecting to a network. delete the log history. The following steps will explain how
4. Ensure the network card settings are appropriate to do this.
for the IP address of the unit. The recommended 1. Click on the Logs tab.
network settings for a unit at the default IP address 2. Download the logs by clicking on the appropriate
are: link on this page. Skip this step if you do not need
IP Address: 192.168.123.100 a backup of the log data.
Subnet Mask: 255.255.255.0
Gateway: 192.168.123.1 3. Check the Delete Log History checkbox. If this box
is grayed out, refer to the troubleshooting section
5. Try to contact the unit using ping, telnet or ftp. For on a grayed out logging frequency/delete logs
instance at the default IP address these commands checkbox.
would look like the following:
ping 192.168.123.123 4. Select Save Changes to delete the log history.
telnet 192.168.123.123 5. In a few seconds the graphs should go blank.
ftp 192.168.123.123 Depending on the logging frequency, the graphing
6. If the unit is not at the default IP then the correct should begin in a few minutes.
IP address would need to be substituted for the
192.168.123.123. Email
7. If the unit is still unreachable, it may be on a
different subnet, could be blocked by a firewall, I have not been able to get email from the unit.
or a proxy could be preventing access. These are Below are some common solutions to email problems.
networking issues beyond the scope of this docu- 1. Check the Event Log for email errors. This may
ment. help diagnose the problem.
2. Make sure a numeric IP address is used for the
I/O Ports SMTP Server IP address (and POP3 IP address if
used).
How do I attach an I/O sensor to the I/O port?
3. The unit needs a From address to send an email.
The I/O ports supports up to 3 I/O sensors. The I/O
port block has 2 sets of openings, a top set and bottom 4. There should only be one email address in each
set. The openings are labeled C, 1, 2, 3, and C. The top To field.
openings are used to open the bottom so that a wire can 5. Some email servers require the POP3 fields to be
be inserted. Each I/O sensor has two wires. The posi- filled in. If POP3 isn’t required these fields should
tive wire (normally red) should be inserted into a bottom be left blank.
opening, labeled 1, 2, or 3. The negative wire (normally 6. If an Exchange server is being used, then it needs
green or black) should be inserted into a C opening. Since to be configured to allow 3rd party emails. There is
three I/O sensors can be attached and there are only two a checkbox for this purpose in the Exchange server
C openings, more than one negative wire can be inserted configuration.
into a C. Only one positive wire should run to a 1, 2, or 3
opening. The following instruction describes how to insert
a wire into the I/O block. SNMP
1. Make sure the lead is stripped.
What is SNMP?
2. Insert a small flat-head screwdriver into the top
hole until it stops. SNMP is the Simple Network Management Protocol. It
provides a way for network devices to communicate. In the
3. Gently, pry up with the screwdriver to open the protocol there is a manager device that uses SNMP to find
spring-closed bottom hole. out the status of devices on the network. These devices
are called agents. Normally, the manager makes a request
to an agent, and the agent responds to this request. For
example the manager asks the Goose for its temperature,
the unit reads the temperature and sends this back to
the manager. The exception to this is SNMP traps. A trap
is an alert sent by an agent to the manager about some
abnormal condition. For instance, if the temperature on
the unit leaves an acceptable range, the Goose can send
an SNMP trap to the manager.

How do I get the MIB for the unit?


The MIB for the unit can be found in two places. In the
header of the unit webpage, under Alternate Formats, is a
link to the MIB. A copy of the MIB is also included in the
firmware zip file of version 2.53 and higher.

I need the OID’s for the unit.


In the zip file for firmware versions 2.53 or higher there
Figure 15: Inserting a Wre into the I/O Port is a CSV file that contains the list of OID’s for the unit.
4. Insert the wire into the bottom hole. I have not been able to get a SNMP trap from the
5. Release the tension on the top hole to allow the unit.
bottom hole to close, locking the wire in place.
A SNMP manager must be configured to receive traps
from the unit. Most SNMP programs have a database of
Graphs traps, they are monitoring for. The possible traps that
can be sent by the unit must be added to this database.
The graphs do not look right. They show dots, gaps, Some programs can take the unit MIB and extract the trap
or appear blank. information. With other programs the trap data has to be
entered manually. A CSV file is included in the firmware
zipfile of version 2.53 and higher. The CSV includes the
OID’s for the unit as well as the information for each trap.
Products
Below is a list of issues that might stop you from getting
traps from the unit. I/O Port Sensors
1. See if there are errors in the Event Log. Door Contacts
2. Not all SNMP software is able to receive traps. Allows the unit to detect whether the contacts are
Check if the software can receive version 1 traps. open/closed.
3. Make sure the IP address configured on the unit,
matches the IP address of the SNMP manager. Water Sensor
4. Ensure that the Trap Community String on the unit, Used for detecting liquid that could damage your
corresponds to the community string expected by gear.
the manager.
5. On some SNMP software, you have to enable trap City Power Monitor (CPM)
monitoring and SNMP requests. Tells the unit if power was lost to a electric plug.

Buzzer Pollution Sensor


Gives you a measure of air quality.
Is there a way to turn the buzzer off remotely?
The Test Alarms feature can be used to turn the buzzer Current Transformer (CT)
off remotely. The following step will lead you through this Allows you to measure AC amps.
process.
1. Go to the Alarms tab. Smoke Alarm
2. Scroll down to the Test Alarms section. Be notified if the smoke alarm triggers.
3. Pick one of the internal sensors from the Sensors
drop-down. External Sensors
4. From the Alarm State drop-down, choose Buzzer. Temperature
5. Select Clear from the Trap Type drop-down. Provides remote temperature sensing.
6. Click on the Test button.
7. The buzzer should turn off in a few seconds.
Airflow/Temperature/Humidity
Combo sensor (humidity is optional) that provides
Temperature monitoring for critical areas.

The internal temperature on my unit seems to be Power Egg I/II


reading high. Plug into an existing power strip and monitor power
usage from the unit. The Power Egg II provides remote
The internal temperature can read 2-3 °F higher than control (on/off) for two outlets.
an external sensor, because of the heat generated by the
circuits in the unit. The following steps can help minimize CCAT
internal heating.
▪ Make sure there is good airflow to the unit. Special order item that converts an analog input into a
1-wire serial sensor.
▪ Heat can be transferred to the unit from other
sources and through the rack. If possible mount Console
the unit away from heat sources. ▪ Consolidate data from many units into a single
web interface.
LCD Display ▪ Combine log data and push firmware updates out
to several units at a time.
The LCD on my unit displays No Devices or does not
show me the sensors that I want. ▪ Easily set alarm levels for a list of units.
The checkboxes used for graphing on the Logs page
also control which sensors will be displayed on the screen.
Make sure the sensors you want to show on the LCD are
checked on the Logs page.

Logging Frequency/Delete Logs Grayed


Out
I want to change the logging frequency or delete the
logs, but they are grayed out.
An account level of Control or Admin Access is required
to change the logging frequency or delete the log data.
It will grayed out if the current access level is not high
enough. To change this, do the following:
1. To change to Control access click on the Control
tab. For Admin click on Configuration.
2. Enter the appropriate username/password for the
appropriate account.
3. Click on the Logs tab and the Logging Frequency 12885 Research Blvd.
and Delete Log History checkbox should not longer Suite 210B
be grayed out.
Austin, Texas 78750
512-257-1462
DoorSensor(8x11)031406.indd

Door Sensors
Use these small magnetic position
sensors to determine door position.

Know Door Position

Each WeatherGoose Climate Monitor (except the MiniGoose)


contains a three-port I/O connector capable of determining
the position of doors. This connector is referred to as the
“C123C” ports.

These ports are supplied with a +5 vdc supply volt- The sensors mount in two parts; the switch body (the
age which sense whether the door sensors are open or part with the screw terminals) and the magnet. These
closed. should be mounted as close as possible. The range of
operation is about an inch. The third part is a plastic
The sensors are standard magnetic door sensors used in screw terminal cover.
security applications. Either Normally Open or Normally
Closed Sensors can be used. ITW recommends Normally
Closed sensors (door closed, switch closed) so that a
alarm can be generated if the connection wire breaks.
Installation
Normally Closed
The sensors are normally mounted with self-tapping screws.

C
Some users report using double-sided tape but ITW does

1
not recommend this because the tape can dry out and
lose adhesion.

2
Normally Closed in Series
The sensors connect to the WeatherGoose with 24awg solid

3
copper wire. Runs of over 100 feet can be used.
Alarm Send Delay

C
There is some delay between a door opening or closing due
to two factors: First the polling of the sensors can take up
to five seconds, and second, the delay of the e-mail alarm
message to travel over the Internet.

Setting Levels to Alarm

When one of the C123C contacts are shorted (closed) the Connect the sensors to the C123C block. “C”
reported value approaches zero, typically values of 2 or 3 is common (ground). If more than three door
are seen. When the contact opens, the value jumps to 99. sensors are to be used, they can be wired in series
Set the alarm to have a least 10 units above and below (Normally Closed). When one opens, the current
these values to avoid edge-value triggering. ceases and a alarm is sent. If Normally Open
sensors are used they should be wired in parallel.

ITW recommends testing the door sensors and verifying


that the each door sensor sends an alarm and that the e-
mail arrives at the proper address.

Model Number: MS-1

Includes 30 of cable

One sensor set

ITWatchDogs.com
12885 Research Blvd. Suite 210B

Austin, Texas 78750

512-257-1462
WaterSensor(8x11)031406.indd

Water Sensor
Know when water invades your spaces

Detect Moisture

Each WeatherGoose Climate Monitor (except the MiniGoose)


contains a three-port I/O connector, called the “C123C”
port. Up to three individual water sensors can be attached
to this port. If more sensors are needed, they can be wired
in parallel and report as a group.

The I/O ports are supplied with a +5VDC supply voltage A water sensor shown with the metal water detectors
which senses whether water is present due to the change pointed up. When installed, these metal brads must
in conductivity in the water sensor. face down.

The water sensor can show whether the sensor is dry, Water Sensor
damp, or completely immersed in water. Increasing damp-

C
ness will be shown as a downward trend in the graph as
conductivity increases.

1
2
Conductivity Bridge

3
The water sensors continuously measure the conductivity

C
of the environment they are immersed in. In dry air, the
reading should be about “99”. When placed in a glass of
tap water the reading should be around “50”. Intermedi-
ate values show the conductivity increasing as the reading Water Sensors wired in
decreases. parallel

The sensors connect to the WeatherGoose with 24 AWG


solid copper wire. Runs of over 100 feet can be used. Connect the sensors to the C123C block. “C”
Prevent Sensor from Moving is common (ground). If more than three water
sensors are to be used, they can be wired in
Most sensors are mounted out of sight under flooring, in parallel (not series). When wired in parallel, when
pipe closets, or in overhead water catch trays. If the cables any sensor becomes wet it will trip the alarm for
are moved, there is a possibility of the sensor losing its that input.
most sensitive position or becoming airborne. Some users
place bricks on their water sensors, but ITW recommends
tie-wraps or epoxy glue to wooden brackets.

Testing the Sensors

ITW recommends testing the water sensors to verify that


the each water sensor sends an alarm and that the e-mail
arrives at the proper address. Testing requires the sensor
be immersed in a cup filled with water and the transmission
of the alarm verified.

Cable Length When mounted in a metal tray, mount the sensor face
down on an insulating surface such as a vinyl floor tile.
Cable runs of 100’ and over are common. Use 22 or
Secure the sensor with tie wraps or wooden brackets.
24 AWG solid wire for easy insertion into the C123C I/O
ports.

Model Number: WD-1

Includes 15’ of cable

12885 Research Blvd. Suite 210B


Austin, Texas 78750

512-257-1462
D-Link3320Camera052007(8.5x11).indd

Web Camera
10/100 Ethernet
with 2-Way Audio
Low-cost Camera adds Still and Motion
Images to WeatherGoose Climate Monitors

• Clear color pictures


• 10/100 Ethernet connection
• Built-in Motion Detection and Alarms
• 2-Way Audio (built-in microphone)
• Still or Motion images
• Simple Installation

Adds Video to Server Room Monitoring


Each WeatherGoose can be configured to operate
with the D-Link DCS 3220 Securicam by entering the IP About six inches long the D-Link easily adds video to the web pages
address of the camera. of any WeatherGoose Climate Monitor. IP-based, the camera comes
The camera is powered by a small wall transformer with access and recording software as well as integrating into the
and connects to a network as part of a network or subnet. WeatherGooses
Standard Ethernet cables are used and the camera
usually connects to a switch or a hub. For set-up, the
camera can be directly connected to a PC by use of a cross-
over cable. Hub or Switch

Motion Detection
The user can define three zones for motion detection.
If motion is detected an e-mail is sent. This feature
is useful in server room monitoring where there are no
doors alarms. Both the WeatherGoose and WatchDog
Console applications are pre-configured to use the D-Link
3220 Camera. WeatherGoose
Non-Client (JPEG) or Active-X Environments
Once the address is loaded into the configuration
table, the camera is commanded through the camera’s
API to add a JPEG still image to the WeatherGoose’s home
page. This method of adding an image does not require
the user’s Browser to load the Active-X plug-in which is Camera
disabled in many IT environments. The camera is assigned an IP address and connects to a switch or
If the user wishes to enable the Active-X capability, the hub. A static IP address is necessary for WeatherGoose opera-
camera will produce moving images simply by double- tion.
clicking on the WeatherGoose Web page.
Adds Video to Server Room Monitoring
Motion Detection
Each WeatherGoose can be configured to operate
with the D-Link DCS 3220 Securicam by entering the IP The user can define three zones for motion detection.
address of the camera. If motion is detected an e-mail is sent. This feature is
useful in server room monitoring where there are no door
The camera is powered by a small wall transformer
alarms.
and connects to a network as part of a network or sub-
net. Both the WeatherGoose and WatchDog Console appli-
cations are pre-configured to use the D-Link 3220 Camera.
Standard Ethernet cables are used and the camera
usually connects to a switch or a hub. For set-up, the Non-Client (JPEG) or Active-X Environments
camera can be directly connected to a PC by use of a cross-
over cable. Once the address is loaded into the configuration
table, the camera is commanded through the camera’s API
to add a JPEG still image to the WeatherGoose’s home page. Warranty
This method of adding an image does not require the user’s • 1 Year
Browser to load the Active-X plug-in which is disabled in
many IT environments.
If the user wishes to enable the Active-X capability,
the camera will produce moving images simply by double
clicking on the WeatherGoose Web page.
12885 Research Blvd. Suite 210B
Technical Specifications Austin, Texas 78750
Remote Management 512-257-1462
• Configuration Accessible via Web Browser
• Record to a Local Hard Drive via Web Browser
http://itwatchdogs.com

Networking Protocol
• TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS, DHCP,
UPnPTM, and DDSN Support.Connectivity
• 10/100Mbps Fast Ethernet
Auto Negotiation (Specifications are subject to change.)
• MPEG4 Simple Profile
Audio
• 2-Way Audio
• Built-in Microphone
• 8Kbps
Video Resolution
• Up to 30 fps at 176 x 120
• Up to 30 fps at 352 x 240
• Up to 10 fps at 704-480

General I/O
• 1 Opto-isolated Sensor Input (max. 12 V DC 50mA)
• 1 Relay Output (max. 24V DC 1A, 125V AC 0.5A)
Camera Specification
• ¼” CCD Sensor
• 1 Lux @ F2.0.
• AGC/AWB
• Electronic Shutter: 1/60 ~ 1/15000 sec.
• Standard CS Mount Type Lens 6mm, F1.8
• 4x Digital Zoom
Security
• Administrator and User Group Protected
• Password Authentication
Viewing System Required Protocol
• Active X
Operating Systems & Browser
• Microsoft Windows® XP / 2000 / Me
• Internet Explorer v6
Power and LEDs
• External Power Supply
• 12V DC 1.5A
• Power Consumption 4.8W
• Bi-color Status Indicator
Weight and Dimensions
• 8.5 oz.
• 6.25”L x 3.25”W x 2.12” H
 2-Way Audio requires a powered speaker to be connected to the
camera (not included)

 4x digital zoom enlarges an image by magnifying the pixels in a


selected portion of the image by 4 times.
How to Setup Recording on the D-Link DCS-3220 Web Cam

______________________________________________________

Access the web cam by entering the ip


address in your web browser

The following screen should appear.

To enable Motion Detection do the


following:
1. Click on the box that reads New
2. Check the Enable motion
Click on the Configuration button. detection box.
3. Expand box that pops up on the
picture to cover full page.
4. Type in Window Name.
5. Set Sensitivity at 96%
6. Set Perecentage at 7%
7. Click the save box
8. Motion is now set.

12885 Research Blvd., Suite 210B


Austin, Texas 78750
Remove check from Reset the IP address at
next boot & Click on Motion Detection. 512-257-1462

http://itwatchdogs.com
HOW TO PLAYBACK VIDEO ON THE D-LINK DCS-3320

Click on the start button on the lower left hand


corner of your Windows Desktop

By selecting the webcam in the location box you


can playback the recorded video.

Move Mouse over All Programs, D-Link, IP


Surveillance and click on Playback.

The following screen should appear.

Tools 4 Icons
1. Transducer
a. will create an AVI file
2. Camera
a. Allows a snapshot to be taken
from video.
3. Printer
a. Allows image to be printer from
video.
4. Speaker
a. Control volume on video.
System Control – ICONS

1. Lock
a. enable password protection.
2. Wrench, Hammer and Screwdriver
a. Playback Settings.
3. Monitor with arrows and blank screen
a. Minimize Screen.
4. Red Circle with bar
a. Exit program

12885 Research Blvd., Suite 210B


Austin, Texas 78750

512-257-1462

http://itwatchdogs.com
Console.pmd Rev. 020806
WatchDog Console v2.44

Web-based data consolidator and Easily Monitor Dozens of Sites


manager for up to 100 IT WatchDogs
devices. Shows sensor data, cameras,
and device configuration. Single-page
video shows all video images and Multiple Sites 113.23.34.56
status on one web page.
• Camera images on single web page
• Up to 100 units monitored 124.3.3.5
• Low cost, simple to install
• Camera images on single web page
• Consolidated graphs Server
• Video thumbnails show alarm state
125.3.3.6
• No SNMP setup required View Multiple Sites
• Easy firmware updating
• Auto detects sensor additions Multiple Cabinets
• Produces HIPAA logs MultipleCabs011306

• Configure alarms across multiple units

Multiple Server Room Monitoring


Monitor and control multiple mixed-type
devices from one web-based application.
Each IT WatchDogs monitoring device can be used with Easily upgrade remote devices.
a variety of popular monitoring packages such as What’s
Up Gold, Nagios, IP Sentry, OpenView and other SNMP-
based monitors. Each IT WatchDogs device internally
contains the SNMP data known as the MIB. Consolidates Climate Monitors and Remote Sensors

However, where specific monitoring of IT WatchDogs


equipment and single web page presentation of mul-
tiple video cameras is desired, the WatchDog Console is
a good alternative. Installation is fast and simple; the
user simply types in the IP addresses of the devices to
be monitored. No SNMP experience is required. Setup
takes minutes.

The problem of updating firmware for dozens of Goose


devices has been solved. Users can selectively upgrade
firmware multiple devices by a single mouse click and
receive affirmation of the upgrade.

Easily standardize your alarm settings across all your


units simultaneously. Browser, sort, and select alarms
based on your criteria and update with a push of a but-
ton.

The software can be installed on almost any Windows


PC and can be accessed using only a Web browser - no
client software is required.

Devices are monitored continuously and data is available


in various formats including tables, graphs, and on-disk
CSV log files.

A security camera view consolidates video from remote


server rooms. The video consolidation page gives the Graph views consolidate sensor data from
user a visual summary of the device (a WeatherGoose, multiple and mixed device types. Colors
for example) condition in two possible modes: Full and
indicate which devices are in or close to an
Terse.
alarm state.
View Data from One Web Site

Specific data consolidation features include:

• Continuously log all sensor readings to on-disk


Excel (tm) and database-compatible CSV files.
Packages data by day, week, or month.
Consolidated Graphing
• Compare sensor readings across devices
with a stacked-bar view.
• Graph sensor readings across devices with
overlapped line-graph view.
• Security Cam view displays thumbnail ar-
ray of all web-cams.
• Color-coded bars indicate when devices
are currently in or close to an alarm state.
• Category-based alarm browsing.
Logging Data to Excel Files

Devices are monitored continuously and data is available


in various formats including tables, graphs, and on-disk
CSV log files. Excel or other database tools can be used
wit the data.

Variety of ITW Devices Monitored

The web-based Console 2.1 device manager lets you


remotely manage multiple, heterogeneous (mixed type)
devices. View all device types and current firmware ver-
sions.

Most ITWatchDogs devices and sensors are supported:

WeatherDuck
WeatherGoose (WxGoos-1)
SuperGoose (WxGoos-2)
MiniGoose (WxGoos-3)
PowerEggs
Variable Speed Fan Controller
All remote sensors
All web-based and USB cameras
Many ITW-based OEM devices

Sensor Consolidation and Graphing

The WatchDog Console continuously records data from


all internal and external sensors from each configured
device. Sensor data can be viewed and processed in
several ways.

The “Graph” view superimposes sensor values from mul-


tiple devices. The user can pick which type of sensor
to graph (e.g. temperature, air flow, amperage) and all
applicable values are displayed. The user can also select
from several time intervals.

The “Status” view displays a table of sensor values from


multiple devices. Colored bars show values visually; the
color is red if the value indicates an alarm condition, yel-
low if the value is close to an alarm condition, or green
if the value is well within the alarm threshold. Sort by
values or by device. Click any device

If any devices are currently off-line they are displayed at


the bottom with an appropriate error message to assist
the operator in diagnosing unexpected failures.

The console automatically detects all sensor types, valid


ranges, and units of measurement. When new devices
or sensor types are added, this meta-data is detected
automatically.

Security Camera View


A security camera view consolidates video from remote
server rooms.

Watch all your remote server rooms at once and in real


time with the “Security Camera View.” USB and web-
enabled cameras connected to monitored devices are
automatically detected and arranged on the security
camera web page.

Colors clearly call out devices in or near alarm condi-


tions. Click an image to visit the website for that device.

Additional web-enabled cameras can be added to the


view even if they are not attached to an ITWatchDogs
device. A form at the bottom of the page lets you enter
additional devices which are displayed at the end of the
list.

Data Logging - HIPAA Logs Created

All sensor data can be logged to on-disk files for long-


term storage, analysis, and process compliance. Values
are stored in the industry-standard CSV format compat-
ible with Excel and most databases.

Each log entry contains a date/time stamp taken from


the host Windows server and a reading from every sen-
sor on every attached device. The administrator con-
trols how often log entries are made.

The administrator set the on-disk directory that should


contain the log files. Sensor data is packaged into files
by day, week, or month.

Simplified Remote Device Upgrades

Selectively upgrade multiple devices simultaneously for


new device firmware releases. See which of your de-
vices are currently down.

The WatchDog Console can remotely and simultaneously


upgrade heterogeneous devices.

The “Push Firmware” view displays all devices with their


type and currently installed firmware version. The ad-
ministrator can quickly see which devices are not on the
desired version.

New firmware (supplied by ITWatchDogs) is placed in


a directory on the local hard drive. The Console auto-
matically associates these firmware versions with each
device according to its type.

The administrator indicates which versions should be


applied to which devices using a drop-down box. Then,
with the push of an “Update” button, firmware is pushed
out to the remote devices. While the upgrades are in
progress or devices are rebooting after upgrade, the
console shows percent complete or “rebooting.”

For even faster upgrades, the Console displays a list of


versions at the bottom of the screen which the adminis-
trator can use to upgrade all units to the same version.
Any units already on that version are left alone.

If the network connection is interrupted during an up-


grade, the Console will continue to retry upgrades until
they are complete.
Device Configuration

Each device is configured by supplying its IP address or


host name and the port on which its web server is run-
ning. If a read-only username and password is in effect,
that must also be supplied to the console.

Each device also gets a short description in addition to


the friendly names configured inside the device.

Configuration inside each device is picked up automati-


cally and used by the Console. For example, all friendly
names for devices and external sensors are used for
tables, graphs, and logging.

Devices can be configured even if they are not yet


available on the network. Whenever devices become
unavailable, they are displayed at the bottom of the web
page with a descriptive error message.

Configuration data is stored as an XML file and can be


backed up or generated by another system.

Alarm Configuration

Use the alarm configuration feature to set an alarm


across multiple sensors and units. This allows for easy
standardization of alarm trips.

Simply select the desired sensor location and type and


the WatchDog Console will display all sensors matching
those specifications. Furthermore, the resulting sensor
list is sortable by any of its categories: Name, Current
Value, Low Trip, High Trip, and Alarm Setting.

Update any sensor alarm setting by selecting its cor-


responding check box, keying in new alarm values, and
clicking ‘Set Alarm.’ Alarms that are in the process of
updating are identified, as are any problems that were
encountered during the alarm update process.

Server Requirements

Supported on Windows 2000/XP/2003 Server platforms.


Requires 100MB of memory and 10MB bytes of disk
excluding log files. Processor loading is minimal.

Fact Sheet
• Runs as a Windows service. Can be
started and stopped remotely.
• All functions available from web-based
interface.
• Supports hundreds of devices.
• Automatically detects changes in remote
sensors attached to devices.

ITWatchDogs
12885 Research Blvd
Suite 210B
Austin, TX 78750
512-257-1462
309-406-3651 (fax)
www.itwatchdogs.com

Copyright 2005, 2006, ITWatchDogs Inc.


Specifications subject to change.
Please do the following before running WatchDog Console

These steps will prevent Internet Explorer from caching old data from WatchDog Console
______________________________________________________

Select the Tools pull down menu on


Internet Explorer.

Select Internet Options

Click the button by Every visit to the page. Then Click


OK.

Click OK
Select Settings

12885 Research Blvd., Suite 210B


Austin, Texas 78750

512-257-1462

http://itwatchdogs.com
How to install Watchdog Console
You will receive a link (see sample below)to download the latest version of Watchdog
Console, along with a key code registered user name and email.. You will need these
three things to activate Watchdog Console.

http://www.itwatchdogs.com/WxGoosFiles/WatchDogConsoleInstaller_v2.47.exe
____________________________________________________

Click on the link and a Once you hit save the following two box will
“File Download - Security Warning” appear in order.
box will appear

Save file on your desktop

The above screen should appear and click save.


Click on Run to install Watchdog Console.
Click Run of the above screen appears

Read terms and conditions agreement and Click


“I Agree” to continue installation

Click Run of the above screen appears

Console install will extract the Microsoft .NET


Framework 2.0

Click Next

Click Next
Read terms and conditions agreement and Click
“I Agree” to continue installation
The above box will appear when .Net has
successfully been installed.

The above box will show up when console is


installed.

Software is ready to run.

12885 Research Blvd, Suite 108A


Austin, Texas 78750

512-257-1462
309-406-3651 fax
Running WatchDog Console
Open A Browser and type the following: http://www.itwatchdogs.com/WxGoosFi
les/WatchDogConsoleInstaller_v2.47.
exe
http://localhost:8090
Please contact us if you have any
questions.
--
support@itwatchdogs.com
Phone: 512-257-1462
Fax : 309-406-3651
http://www.itwatchdogs.com

The Above screen will appear.

Fill in the three blank lines with Registered


to, E-Mail and License Code.

You should receive an email with the


following information:

Subject: ITW License Code

Below are the license details


regarding your IT Watchdogs, Inc
product.
Note the Registered Name and Email
Address must be the same as below.

Created On: 5/21/2007


Product: Console
Version: v2.x 12885 Research Blvd, Suite 108A
Expires On: Never
Upgrades Until: Forever Austin, Texas 78750
Registered To: Company Name
E-mail 512-257-1462
Address: Contact.name@hcahealthcare.com 309-406-3651 fax
License Code: 53F5-2391-A2F0-2391-DB7A-
4D4E-B31A-4D4E http://itwatchdogs.com
ConsoleInstructions010407.indd

WatchDog Console v2.44 Instructions


Easily Monitor Dozens of Sites
How to install, set up, and monitor
your IT Watchdogs climate and power
monitoring devices including optional Multiple Sites 113.23.34.56
video camera images.

Contents 124.3.3.5
• Using the Web Interface
• Logging On
• Home Consolidated Overview Server
• Status
• Graph View Multiple Sites 125.3.3.6
• Servers
• Server Details Multiple Cabinets
• Logs
• Firmware
MultipleCabs011306

• Config
• Logging On Monitor and control multiple mixed-type
devices from one web-based application.
Easily upgrade remote devices.
View Data from One Web Site

The WatchDog Console is installed on a Windows-based


server. The Console automatically monitors up to 100
ITW devices. Uses access the Console Server through
a browser to view the consolidated presentation of the
monitoring devices. The Console accesses devices using Using the Web Interface
their IP addresses.
By default the web interface is exposed on port 8090 of
Specific data consolidation features include: the machine on which the WatchDog Console is running.
So if the machine is called barney, the address of the
• Continuously log all sensor readings to on-disk web application will be as follows.
Excel (tm) and database-compatible CSV files.
Packages data by day, week, or month. http://barney:8090

• Compare sensor readings across devices The first time you log in the Console will not know about
with a stacked-bar view. any existing ITWatchDogs products. You will need to tell
the Console which products to monitor; the next section
• Graph sensor readings across devices with describes how this is done.
overlapped line-graph view.
Home Consolidated Overview
• Security Cam view displays thumbnail ar-
The ‘Home Consolidated Overview’ page gives the user a
ray of all web-cams.
top-level view of all the units WatchDog Console knows
of. There are two major modes for this page: Full and
• Color-coded bars indicate when devices
Terse.
are currently in or close to an alarm state.
Full
Variety of ITW Devices Monitored
Console displays any camera images associated with the
The web-based Console 2.44 device manager lets you
unit.
remotely manage multiple, heterogeneous (mixed type)
devices. View all device types and current firmware ver-
Terse
sions.
No camera images are displayed. Only the console de-
Most ITWatchDogs devices and sensors are supported: scription and status along with any alarm info is dis-
played.
WeatherDuck
WeatherGoose (WxGoos-1) Units are placed into one of three categories depending
SuperGoose (WxGoos-2) on their status: Alarm, Error, and Normal Notifications.
MiniGoose (WxGoos-3)
PowerEggs Alarm Notifications
All remote sensors
All web-based and USB cameras Units under this notification class either have tripped
Many ITW-based OEM devices alarms, near-tripped alarms, or a combination of them.
All tripped and near-tripped alarms are listed. “admin” username and password for maximum Console
functionality. If the unit is not password-protected leave
Error Notifications the username and password fields blank. The “Port” field
defaults to 80.
Units under this notification could not be contacted dur-
ing their last refresh. The causes of this could be due to The URL, Version, and Last Contacted Time is shown for
the unit itself not responding or the network path to the each added server. The status description gives a mes-
unit being down. sage indicating any errors encountered the last time the
server was refreshed. A server may be deleted by click-
Normal Notifications ing the its respective ‘Remove’ button, which is located
on the far most right of each row. The ‘Details’ link may
Units under this notifcation responded normally dur-
also clicked if you wish to see the recorded data pertain-
ing their last refresh and contained no tripped or near-
ing to that server.
tripped alarms.
Server Details
Status
The ‘Server Details’ page lets you inspect console set-
The ‘Status’ page shows real-time data for a given sen-
tings and recorded information pertaining to a specific
sor measurement. Examples of sensor measurements
server.
are: ‘Air Flow’, ‘Temperature’, ‘Light’, ‘Watts’, and ‘Volts’.
Select Server and Console Information
You can select any measurement from the drop-down
list at the top of the page. The list of possible measure- Use the ‘Select Server’ box to quickly move to any
ments is determined automatically based on what units server whose details you wish to inspect. The informa-
WatchDog Console knows of. An icon representing the tion WatchDog Console has associated with the server is
sensor’s host device is shown along with the user-de- also displayed here and may be easily updated.
fined label that was given to the unit the sensor is locat-
ed on. Clicking on a sensor will take you to the webpage Climate History Information
of sensor’s host unit.
This section allows you to inspect all the aggregated
The color key at the top of the page can help you data WatchDog Console has recorded for the selected
quickly determine whether a given sensor is in a nor- server.
mal, tripped, or near tripped condition. Sensors that are
unplugged are also marked as ‘UNAVAILABLE’ along with A link is provided to download all the sensor data for
their last known value. just this server. Also provided is a record summary indi-
cating the number of records WatchDog Console has for
The list can be sorted by measurement name or value this server, along with the time span the records cover.
by clicking on the corresponding column header.
You may browse through the records sequentially using
Graph the ‘Prev Record’/’Next Record’ links, or you may jump
to a specific record directly by inputting the desired id
The ‘Graph’ page displays a historical view of all sensor number and hitting the ‘Enter’ key. The record’s meta-
measurement data. data indicates if a successful record retrieval was pos-
sible or if an error was encountered, what the error was.
As in the ‘Status’ page, you can select any sensor mea- If the record was indeed successfully retrieved then the
surement from the drop-down menu at the top of the server’s attributes are displayed.
page. Additionally you can select a time period of 2, 4,
or 6 hours or 2, 4, or 6 days. Note, you can only select
as many hours/days as there is logged data points. Pos-
sible limiting factors are WatchDog Console having not
aggregated sufficient data or the ‘Log Clear Frequency’
setting in the ‘Config’ page.

Servers

The ‘Servers’ page lets you add units to WatchDog Con-


sole. A unit must be added from this page for WatchDog
Console to know about it.

Use the “Add New Server” form at the bottom of the


page to add new unit to the list. You may add a server
even if it is currently not running. The “Server Descrip-
tion” field lets you add a custom label to this server.
A typical label would be “Rack #4” or “Room 207.” If
you do not supply the correct username and password,
the Console will still recognize the unit and will sup-
ply limited functionality. Use the “user” or “view-only”
username and password for more functionality and the
Any configured cameras on the server at the time of the ware update process is completed when WatchDog Con-
record are also displayed here. These are images taken sole identifies the unit’s new firmware after the restart.
for each camera at or around the time of the record’s
timestamp. If it was not possible to retrieve a camera If an error occurs during a firmware update, the unit’s
image at that time, then a descriptive message is dis- status will change to reflect this turn of events. Watch-
played instead of an image. Furthermore, virtually every Dog Console will wait between one and fifteen minutes
piece of information WatchDog Console knows about before making another firmware update attempt; Watch-
regarding all devices is displayed in a tabular format. Dog Console will continue making these update attempts
should it fail again. If a unit’s firmware update keeps
Logs failing after multiple attemps, please contact technical
support and do not remove power from or attempt a
The ‘Logs’ page allows you to download all logs Watch- manual reboot of the unit in question.
Dog Console has consolidated.
A unit that never comes back up after a restart does not
A message notifying you of the time remaining before all neccessarily mean that the firmware update failed. The
log data is cleared is displayed at the top. The frequency unit may simply be taking longer than usual to restart or
at which log data is cleared is controlled by the ‘Log network connectivity from WatchDog Console to the unit
Clear Frequency’ setting located in the ‘Config’ page. may have been lost. WatchDog Console will continue
to periodically check if a unit whose status is labled as
WatchDog Console currently provides two data logs ‘Restart Failed’ is back up.
available for download. One is a log of all sensor data for
all servers collected since that last log clear. The second However, if a significant amount of time has elapsed and
is the event log which contains information and errors WatchDog Console has still not successfully identified a
pertaining to various WatchDog Console functions such unit whose status is labeled as ‘Restart Failed’, please
as the webserver, server refreshes, firmware updates, contact technical support and do not remove power from
and alarm updates. or attempt a manual reboot of the unit in question.
Firmware Alarms
The ‘Firmware’ page allows simultaneous updating of The ‘Alarms’ page allows you to set an alarm configu-
your units’ firmwares. ration for sensors of the same measurement accross
multiple units.
The Firmware page lists all units that support firmware
updates. Located at the most-right of each unit row is a First, select your desired filter options. The ‘Sensor loca-
selection box that allows you to select from any avail- tion’ option filters the alarms based on whether the sen-
able firmwares that are applicable to that unit. Unit’s sor is internal or external to a unit. The ‘Sensor’ filters
whose firmware have not yet been identified will not the alarms based on the measurement, such as airflow,
show this selection box; their statuses will be marked as humidity, or temperature.
‘Not yet identified.’ After you have made your firmware
selections for each unit, click the ‘Update’ button located Next, select any alarm displayed in the main list by click-
at the bottom of the page. ing the checkbox on the leftmost side. A selected alarm
will appear as a highlighted entry in the list. You may at
This will register your firmware selections with Watch- any time invert, select all, or select none of the alarms
Dog Console. Note that selecting a blank entry or the by clicking on the respective select option located above
unit’s current firmware version has no effect. The actual and to the left of the top-most alarm entry. Further-
update process begins the next time that unit is re- more, the alarm list may be sorted by any of the column
freshed by WatchDog Console and may or may not be properties by clicking the desired column; clicking the
initiated depending on if any firmware update connec- same column consecutively reverses the sort order. Note
tions are free ( Please see the ‘Concurrent Update Con- that tripped or unplugged sensors are identified, along
nections’ firmware setting in the ‘Config’ page for more with their last known value, under the ‘Current Value’
details ). column.
The last entry in the server list is one labeled ‘All Avail- Once all your selections are made, key in your desired
able Servers’. Making a firmware selection for this entry alarm settings. Leaving any of the ‘Low Trip’, ‘High Trip’,
applies to all units whose status is marked as ‘Ready’, or ‘Alarm Setting’ fields blank implies that you wish to
that is, if the selected firmware version is actually leave this attribute unchanged across all your alarm
available for a given unit. Also note that making an ‘All selections. Note that an ‘Alarm Setting’ value with a
Available Severs’ selection supersedes any individual buzzer is only applied to units that support buzzers. For
firmware selections that you may have selected but not example, an ‘Alarm Setting’ value of ‘Buzzer, SNMP Trap’
yet registered with WatchDog Console. is translated as a ‘SNMP Trap’ value on units that do no
support a buzzer. Likewise, an ‘Alarm Setting’ value of
A status of a unit whose firmware update is in progress ‘Buzzer’ is translated as a ‘Disabled’ value on units that
is displayed as ‘Updating’ along with the percentage of do not support a buzzer.
the firmware image uploaded at that point. Following a
complete upload of the firmware image a unit’s status is Finally, click the ‘Set Alarm’ button to update your selec-
shown as ‘Restarting’. At this point the unit is rebooting tions; alarms that are in the process of updating are
and may take up to five minutes to complete. The firm- highlighted in gray. A unit who has alarms marked as
‘updating’ will not accept any more alarm updates until
the original updates are completed.

Any units that do not support alarm update functionality


or are otherwise busy or unreachable are listed under
the ‘Problems encountered’ table located at the bottom
of the page.

Config

The ‘Webserver Settings’ section designates how Watch-


Dog Console responds to web requests.

Listening Port

This controls the port on which WatchDog Console lis-


tens for web requests. The default port is 8090.

Concurrent Connections

This value determines how many simultaneous web


requests WatchDog Console will handle. A larger value
may help speed up web response times on computers
with faster CPUs and more resources.

Connection Timeout

This value is the maximum number of seconds Watch-


Dog Console will wait for a web request to complete. You
may wish to increase this value if the network that con-
sole is listening on suffers from consistent packet loss.

The ‘Firmware Settings’ section designates how Watch-


Dog Console performs firmware updates.

Concurrent Update Connections

This value determines how many simultaenous firm-


ware update connections WatchDog Console is allowed
to perform. Users who need to upgrade many units and
whose computer can spare the extra resources may wish
to allow more connections.

Archive Directory

This is the directory that WatchDog Console scans for


valid firmware ZIP archives. If you add or remove any
archives to this directory simply click the ‘Update’ button
to rescan the directory.

The ‘Log Settings’ section designates how WatchDog


Console handles its log aggregation activities.

Clear logs after this many days

This value determines the number of days to allow


WatchDog Console to aggregate data before it clears
it. Please be aware that the amount of disk space used
may accumulate very quickly if you have many units and
cameras.

The ‘License Settings’ sections designates the license


configuration for WatchDog Console

Installed License

This section display information about the license that is


currently installed in your WatchDog Console system. Copyright 2005,6,7 ITWatchDogs Inc.
Specifications subject to change.
EXTENDED WARRANTY
For protection in addition to that afforded by GEIST MANUFACTURING’s standard one year
warranty, Buyer may purchase Extended Service Warranty which provides one to three years of product
repair or replacement coverage following the standard warranty. The length of the additional protection
shall be selected and paid for by Buyer at the time of purchase of the covered product. This additional
protection is only available for purchase on the date the covered product is purchased, and extends only
to the original Buyer for products purchased and used in the continental United States of America.

During the extended warranty period, GEIST MANUFACTURING will repair or replace at GEIST
MANUFACTURING’s option, without charge, a product that fails due to a defect in materials or
workmanship, provided such service is necessitated by product failure during normal usage. Normal
maintenance is not a service provided by this warranty. This Extended Warranty does not cover product
that has been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion, or damaged due
to repair, alteration or modification by anyone other than an authorized service representative of GEIST
MANUFACTURING. Repair or replacement of the product, at GEIST MANUFACTURING’s option, is
Buyer’s sole and exclusive remedy. Buyer should expect the repair or replacement to take approximately
30 days.

To obtain Extended Warranty service call 1-800-432-3219 for instructions regarding where to
return the product. Buyer assumes the risk of loss or damage during transit and transportation and is
responsible for delivery or handling charges incurred in the transport of the product to the service
location. GEIST MANUFACTURING will return repaired or replaced product under this Extended
Warranty to Buyer, transportation, delivery or handling charges prepaid. GEIST MANUFACTURING
assumes no risk for damage or loss of the product in transit. If the product failure is not covered by this
Extended Warranty, GEIST MANUFACTURING will notify Buyer and will request that Buyer authorize the
cost of repair and return shipping costs for the repair of products that are not covered by this Extended
Warranty.

LIMITATIONS. There are no other extended warranties. No one is authorized to make


modifications to this warranty and Buyer should not rely on any such modifications. In no event shall
GEIST MANUFACTURING be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the product, or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the
use of this product. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply in those states.

CANCELLATION. Buyer may cancel the Extended Service Warranty by informing GEIST
MANUFACTURING of Buyer’s cancellation request in writing within 30 days of purchase. The Extended
Service Warranty in non-cancelable after 30 days from the date of purchase. For those states that do not
permit non-cancellation, the law of that state shall apply to residents requesting cancellation.

If GEIST MANUFACTURING cancels this Extended Service Warranty, GEIST


MANUFACTURING must provide Buyer with a written notice at least 15 days prior to cancellation at
Buyer’s last known address, with the effective dated for the cancellation and the reason for cancellation.
Refund of the warranty’s purchase price is based upon 100% of the unearned pro-rata warranty purchase
price.

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