1. Before learning this chapter, did you kn 2, Whaat difficulties did you find in learning this chapter? 3. What are the benefits of learning this chapter? 4. Offering help or service. 2, The use of "May I help you?”, "What can | do for you?", and "What if. ..2" rail xw 126 1 7a ‘ow how to offer help or service in English? Cross the letter according to your ability! Notes: (a) High mastery; (b) Mastery; (c) Low mastery; (4) No mastery (a) (©) (©) @) (a) (b) (©) (d) A. Choose the correct answer by crossing A, B, C, D, or E! 1. 2. Man 3. Man Man: Do youneed some help? Woman : Yes, please. The tap is broken. | have to go but the water keeps running, | can't leave it : Il fix it, Ma'am, Don't worry. You may leave. : Woman : Thank you What can you understand from the dialogue? ‘The woman needs help. ‘The woman broke the tap. The man will leave the woman. The man wants to use the tap. The man is going to ask someone to fix the tap. Man MOO mr : Excuse me, may | help you? I'm glad you come, Sir. My motorcycle gota flat tyre. : The road is crowded, Ma'am. It is dangerous if you stop here. Ill call the mechanic to fix it, so let me move your motorcycle over there. Woman : Thank you, Sir. What do you think of the man’s profession? ‘A. Amechanic. . D. Adriver. Apoliceman. E. Amotorist. C. Aplumber. + Good moming, may | help you? ‘Woman : Yes, please. | would like to buy a pair of trousers for adults. :We have many brands for trousers. Please follow me, Madam. Woman ; Okay. What is the professi Awaiter. Ashop assistant. A porter. ‘A customer service. A receptionist. Woman : Man Man jon of the man? moom> 4. 6. Man: Hello, information. How can I help you? Woman : I'd like to know about trains from Paiis to Rome, please. Man —_: Certainly. What would you like to know? Woman : Is there a sleeper train? Man __ : Yes. There are two. What will the man probably do? The man offers help to give information. B. The man offers the woman a discount of train tickets. C. Thewomanasks forthe man’s suggestion. D. The woman gives the man an offer about the train. E. The woman refuses the man's offer. Man: Good evening, can I help you? Woman : Yes, please. | would like to order two pepperoni pizzas, please. Man Dae What is the most appropriate response to say next? 3 ‘A. I don't have any idea. B. You are really welcome. & Sure. Wait for moment, please. D. I disagree with your opinion. E. Please enjoy your pizzas, Madam. Man: Excuse me, Madam. Can | help you? Woman : Yes, please. Do you have a pack of coffee? : Yes, we do. Wait for a while. I'll take it for you. Man Woman : What is the most appropriate response to say next? A. agree. KK Thank you very much. C. It's alright. D. No, thanks. E. I can manage myself. (OM esi sas ni Suan aes _ =a@ Dipindal dengan CamScannerTasya vabila xi ies | 7. : Man: Good evening, Ma'am, How can | help we you? Joman : Good evening. Do you have any rooms available? Man : Let me just check our system. There is w only one single room available, Ma'am. joman : Thank God. I'll take that. Which picture shows the man’s profession? This text is for questions 8 to 10. "A man was driving his car when he saw an old lady, stranded on the side of the road. He saw that she needed help. So, he stopped his car.and got out. ‘He smiled, while he was approaching her, stil she was worried, as nobody had Stopped for hours. Moreover, he did not Took safe, as his appearance was S0 Poot rd shabby. He could sée, how frightened She was, so he tried to.calm her, “I'm here to help you, don’t worry. My name Is Bryan Anderson. 4 se tire was flat, so he had to oravit under the car. While changing the tie, he got diy and his hands were hurt. When the job was done, she asked Now much she owed him for his help. B1Va) smiled. Fe said, "f you really want to pay m™e back, the Trond time you see someone Who needs help, give that person the needed assistance. And jink of me.” tak ‘Taken from: pyar inpiraionaltores oul Why did the lady stand on the side of fhe road? Her car was stolen. She could not go home. She was afraid of strangers: Her car tire was flat. She was left by her husband. MPROVS 9. What did the man want as the reward? A. He wanted some money. B. He wanted the woman to pay him back, Y% He wanted the woman to help others who need help. . He asked the woman to change the tire. He wanted the woman to be careful every time. EB ‘What did the man offer to the woman? A. Asmile. Changing the tire, B. , Alift. E. Calling a taxi. C:" Some money. This dialogue is for questions 11 to 13. Andres : Good afternoon. Can | help you? Kelly: Good aftemoon. Yes, please. I'm looking for a dress for my prom. ‘Andres ; What kind of dress would you like? Kelly: I don't know. What kinds of dress have you had? Andres : We have short and long dress. | think this one is suitable for you. Kelly = Oh, you're right. How did you know my style? Well, | like the color and the size looks fit in me. Can | try it on? ‘Andres + Yes, you can. Changing room is right over there, Kelly: Thank you. 11. The dialogue takes place at... -- A. ashoestore % aboutique B. adispensary E. ameeting room C. aprom 42. Which of the following statements is Ime based on the dialogue? ‘A. Kelly isa store assistant. B. Kelly knows what Kind of dress, sh? would buy. .. Kelly wants to find a long dress fo" prom. D. Andres accompanies Kelly to ‘choos? the dress. FR K Andres gives Kelly a suggestion ” choosing the dress. 43, Where wil Kelly probably go then? To the cashier. To the changing room. To another dress counter. To the exit room. To the next store. mooRPr i air Paks Baas os swam toe Dipindai dengan CamScanner ~Tasya nabila x0 1s 1 ‘This dialogue is for questions 14 and 15. Receptionist : Good afternoon, may | help you? Guest: Canyoutell me when I can get a ‘mealin the restaurant this evening? Receptionist : Yes, certainly. The dinner service starts at 7 o'clock. Guest : Do I need to book a table? Receptionist : No, that's not really necessary. Guest —_: Thank you. Receptionist : You're welcome. 14, From the dialogue, we know that the guest A. dinner D. room service B. reservation information C. meal 15. Which of the following statements is true based on the dialogue? ‘A. The guest wants to book a table. B. The guest wants to try the new restaurant. C. The guest stays at a hotel. D. The guest is a chef at the restaurant. XX. The guest wants the meal to be serviced soon. B. Answer the following questions clearly and correctly! This dialogue Is for questions 1 and 2. Alanis: Good moming, Sir. May I help you? Mr. Robert : Yes, please. | have an appointment with Mr. Jack. He invited me to meet him. ‘Alanis _: Sure. He is waiting for you right now. I'll show you his room. This way, please. Mr, Robert : Thank you. Alanis: Here you are. Please sit down, Sir. Mr, Jack — : Hi, Rob, Thank you, Alanis, Alanis —_: You're welcome, Sir, Would you like something to drink, Sir? Mr. Jack: Yes, please. 1. What is Alanis’s profession? s 2. What kinds of help does Alanis do? a This dialogue Is for questions 3 and 4. Jemima: May | help you, Ma'am? You look confused. Mrs, Rey : Yes, please. | cannot find my grandson. He was waling for me here, and now he's gone, Jemima; Have you told your problem to the security of this supermarket? Mrs, Rey : Not yet. Jemima: Well, let's go to the security desk. He will help you. 3, Where does the dialogue take place? 2 4. What will Jemima probably do then? S 5. Create a conversation ° between two people about offering help/service! The topic is f Thelp you?, What can I do for you?, or What if?! ree. Use May rama AL Dipindai dengan CamScannerSn eer mete tee tet '8 of a place! Qu and iption u tal . fos ample supe Glt82e0 or oe " Medication, wear a modical alert B*32™ your jens P 7 Mt¥eu pian os Fens solani lenses, bring an extra par a!0"9 with + What ar $0 Creqit Cleaner. it. 8 the card vat lin & "PS Useful fory "YU" trp, verity your available © 2 Wh 'at Would ph, ay & PPen if your Vallable Boy Credit were limited? YOU visit @ mus he ru This ig "eum, you 2 oft! on shout 05 6 Of the ld ithe purP 1. Aft i etn find in learning this chapter? S Of learning this chapter? Cross the letter according to your ability! tery (e.SettAssssamen) Notes: (a) High mastery; a ie {c) Low mastery: (8) Nomast 1. Conditionals followed by command or suggestion. (0) (0) (@) 2. if with imperative, can, and should, {a) (b) (c) (¢) 3. What are the ben |. Man: Can take a picture at the museum? Woman : | don't think so. Some museums do not allow the visitors to take a picture inside. However, if photography is allowed, make sure to follow instructions on flash photography. Man — : | understand. Dipindsi dengan CamScannerWill you travel by car torr arrow? 2. Man Woman : Yes, | will Man Ifyou must leave items of value in your car, keep them out of sight or in the trunk. What does the man suggest? ‘A. Travel by another transportation, except car. Keep her value items in the car. Leave the car in the parking area. Save her value items in the trunk or out of sight. Travel with him by train and leave the car. 3. Man My dad bought me a tent yesterday. Woman : Have you tried to set it up? Man: Notyyt. I planto set itup when camping day is come. IWitis new, you should set it up athome to ensure you know how to put it up and how to pack it away. Man: Okay, I ty it What does the woman suggest? A. Buy anew tent. B, Have a camping at home. C. Plan to have camping with a new tent. Leam how to set and pack the new tent at home. E. Try to have a camping at home before the camping day is come. 4, Man: What are you doing? Woman : tim reading novel. Why? Man: If you're not too busy, meet me at the canteen. | have something to tak to you. Woman : Okay. What does the man express? A. Suggestion. & Offer. B. Advice. E. Prohibition. ©. Instruction. 5. Man: The weather is hot. | don't want to be here. Woman : Take the sunscreen. It will protect you from the sunlight. You can also use a cap, Man If it doesn't cover my things, what should | do? Woman :. What is the most appropriate response to reply next? A. Find a sunblock cream. ‘® Take a beach umbrella. C. Use your footwear. mop E. Woman CE artisans np SHANA Kao z ax® 7 » D. Swim or play volleyball. . Buy a cap or umbrella. Woman : Do you have a problem with yourheatth? Man; Ihave asthma ‘Woman : If you use prescription drugs, stock up before your tn Man What is the most appropriate response to say next? A. You're right. Ill do that. &K agree with your opinion. C. That's a bad decision. D._ I'mglad you come with us for the trip. E. I don't think it is a good suggestion. A park usually offers plenty of space to ‘explore and try new hobbies. Going to the park would be better it we go there with family or our loved ones. Walking around the park is the activity that most visitors do at the park. If you go there with your loved ‘one, you should try tandem bike. It is @ form of bicycle designed to be ridden by more than one person. If you don't have a lover, you can try it with your relative or friend, Which picture shows the speaker's suggestion? 'm going to the zoo tomorrow. Putri : That's good. Are you with your brothers? Lala : Yes. If you are free tomorrow, join us. Putri: fd love to, but | have another plan tomorrow. Lala : That's too bad. if you visit there, you can feed the animals. Putri : Don't do that! Its not allowed to feed the animals. Lala + | mean if we want to feed the animals, we can feed them with the food prepared by the zookeepers. pay Dipindai dengan CamScannerPutri : Oh, | think you feed them with your own food. = i'm afraid my brothers will tease the animals. Putri ; If you meet the wild animals, you should not tease them. It is dangerous. Lala : You're right. Putri : Well, you should warn them before you go if you want to enjoy your trip. Lala : I'l try. Lala }. The speakers are talking about... . A. their pet B. wild animals visiting a zoo D. having vacation E, enjoying a trip with brothers .. From the dialogue, we know that feeding the animals is allowed if... . A. we give them our own food ‘&K the food is prepared by the zoo we don't tease them moo we ask for the zookeepers’ permission we enter the cage with the zookeepers 10. "If you meet the wild animals, you should not 12, D. howto travel alone by using subway KK how to prevent crime in subway whilg travelling From the paragraph, what can we conclude? A. Ifyou use a subway, take your attention away from your belongings. & If you have a backpack, you shouldn't, let anybody too close to you. C. Ifyou get on the subway, make sure the people around you. D. If you take a subway, you should hold your backpack in front of your body. E. If you hold your belongings on the back, you can avoid the thieves steal your stuff. This text is for questions 13 to 15. Here are some tips for visiting an amusement park. 1 Plan ahead by going to. the park's website for event times, attraction maps, restaurants, special discounts, and more. If possible, buy your tickets online in advance. In many cases, you'll save both money and time, since several amusement parks offer online-discounted tease them. It is dangerous.” ‘The underlined, word means . A. take a picture annoy C. chase D. feed E. mock This text is for questions 11 and 12. 1 om . The text tells about ‘When you are using a subway while traveling, always hold your belongings where you can actually see them. If you have a backpack, hold it in front of your body, so you can see itat all times. Do not let group of thieves take your attention away from your belongings, so their partner in crime can be able to steal your stuff while you are talking to the other direction and your eyes are looking the way other than your stuff. Do not let anybody too close to you! Hold your hand straight and do not be shy and say: Wait! Be able to talk strong! A. tips of using a subway B. tips of travelling C. howto carry a backpack prices and allow you to print your tickets beforehand. Avoid peak times. Midweek is best, but Mondays and Tuesdays are often the least crowded, Unsurprisingly, weekends produce the most crowds. If you want to go on the most popular tides first, arrive early. Aim to be one of the first groups in tine. Take a cooler with snacks, fruits, and drinks — especially water — as they can ‘get pricey at the park. Be sure to check in advance whether the park allows outside food and beverage, and if not, whether they allow re-admittance for those who wish to keep snacks in their vehicles or at their nearby accommodation. ‘Taken from: wan. tpadvisor.com 13, If you want to save both money and time before visiting an amusement vat should you do? oan Go to the park's website. Avoid peak times. Buy the tickets online in advance. Go to the park earlier, Go to the park on weekends. Ro> mo Della rts Bahasa rans SAMA Kets x EB) Dipindai dengan CamScanner14, The visitors will take a cooler with snacks 15. *. .. as they can get pricey at the park.” and drinks if The underlined word means .. . x the, pat aoa allow to bring snacks maa an B. the snacks and drinks at the park are B. free expensive satan Cas C. the park has many restaurants D._ the visitors do not have time to cool them: D. economical E, the snacks and drinks are free at the park K high-priced B. Answer the following questions clearly and correctly! This text is for questions 1 to 3. ‘When we're in the museum, we need to whisper to talk to the people in our group. If you need help, tell the adult or find a staff person. The people you see in the galleries keep the museum pieces safe. Sometimes, they answer questions, or help us if you need it. If they ask you to do something, you should follow directions. I you follow the rules, you can enjoy all the cool and interesting things to see and do. 1. What is the text about? ee Roles wher in the museum 2. What are the tasks of the staff person? The sapp's jobia op pple beep mascots sabe, Ue ao help uations of helps - 3. What is the advantage if we follow the rules at that place? © tegen gllow the eles -ypa ca ena all the cob and inlaesting Uhings to ard do» When you eat in remote areas in India, you may not be given eating utensils. Eat only with your right hand because the lett is considered unclean, However, lef-handers can use utensils if available. When you want to buy openly displayed food, don’t help yourself with your hands. Let your host or veridor serve you, From the text above, make sentences with first conditionals followed by should or can! & 5. Write a short dialogue with conditionals followed by command or suggestion! & qawaban no A dan § = 4 token ypu eatin role ara of nda. you my ok be pevided wilh callay bul pu can bbng you oun frome home. yor con hare shud lo eat wilh yo right han becuse you qt end is cannidered us clean Mogae Feet hands car usicatiary it oil Ubl-oller wise you can by alg al Uhab can be eden rmmedakely when 15 opened. Oen't lek por alia hands open il. but us aun ask, pst hak ar waler por hap lopepait. S-Women: Iwank bo shady orer seas but leant speal englich very viedl what sheuld dod man : wal. if you went Loinyprove you enghah you should preci’ more and jean enh oust. Rese Moma: ch Hsu ok, Jab pod one on the inl Dipindal dengan CamScanner