Cute Air 8 M1 Thema Air 8 M1: Part 2 - Operation and Cleaning

USE AND INSTALLATION MANUAL GB
SEALED PELLET STOVE
CUTE AIR 8 M1
THEMA AIR 8 M1
PART 2 - OPERATION AND CLEANING
Instructions in English
TABLE OF CONTENTS
TABLE OF CONTENTS................................................................................................... II
11-FIRST START-UP......................................................................................................3
12-SYSTEM REQUIREMENTS..........................................................................................4
13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES.......................................5
14-STOVE ACCESSORY CONFIGURATION.........................................................................8
15-COMFORT SETTING................................................................................................10
16-EMERGENCY PANEL...............................................................................................16
17-EMERGENCY PANEL FUNCTIONS.............................................................................17
18-MANUAL CONFIGURATION.....................................................................................18
19-APP FUNCTIONS...................................................................................................19
20-SIDE DROP DOWN MENU.......................................................................................21
21-SHORTCUTS SETTINGS / RAPID SETTINGS................................................................22
22-SETTINGS MENU...................................................................................................26
23-OPERATION MENU.................................................................................................31
24-SETTINGS MENU...................................................................................................34
25-SOFTWARE VERSION.............................................................................................40
26-TECHNICAL MENU.................................................................................................41
27-INFO MENU..........................................................................................................43
28-SAFETY DEVICES...................................................................................................44
29-ALARMS...............................................................................................................45
30-RECOMMENDATIONS FOR SAFE USE........................................................................51
31-CLEANING............................................................................................................52
32-TROUBLESHOOTING..............................................................................................62
33-CIRCUIT BOARD....................................................................................................65
II
11-FIRST START-UP
WARNINGS BEFORE IGNITION
GENERAL WARNINGS
Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene).
Check that the brazier is positioned correctly and rests properly on the base.
The first start-up may not be successful as the feed screw is empty and does not always manage to load the brazier
with the required amount of pellets in time to light the flame.
CLEAR THE FAILED IGNITION ALARM FROM THE STOVE PANEL OR APP.
REMOVE THE PELLETS LEFT IN THE BRAZIER AND REPEAT IGNITION. (SEE “SAFETY DEVICES/ALARMS” PARAGRAPH)
If, after repeated attempts, the flame fails to ignite, despite a regular flow of pellets, check the correct positioning of the brazier,
which must rest snugly against the slots. If no anomaly is found during this inspection, there may be a problem with the product
components or installation may not be correct.
REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN.
Do not touch the stove during the first start-up, as it is during this phase that the paint sets. If you touch the paint,
you may expose the steel surface.
It is good practice to ensure effective ventilation in the room during the initial start-up, as the stove will emit some
smoke and smell of paint.
If necessary, touch up the paint with the spray can of the specific colour.
Do not stand close to the stove and, as mentioned, air out the room. The smoke and smell of paint will disappear after about an hour of
operation, however, they are not harmful in any case.
The product will be subject to expansion and contraction during the start-up and cooling stages, therefore slight
creaking noises may be heard. This is absolutely normal and must not be considered a defect as the structure is made
of laminated steel.
Upon first ignition, for the first pellet hopper, it is recommended to start the stove at maximum power so that the structure and the
smell of the paint settle more quickly.
It is recommended to install the ceramic or serpentine stone cladding after the first successful ignition.
DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!
Technical Dept. - All rights reserved - Reproduction prohibited 3

12-SYSTEM REQUIREMENTS
APP
The MCZ Maestro App is already available on the “Handheld remote control” accessory or will be available in various playstores.
STOVE
Equipped with MAESTRO system
OPERATION
For the utmost versatility of use, two Wi-Fi modules have been designed, supporting priority connection with your smartphone and/or
handheld remote control (optional).
The stove’s operating status, room temperature, operating parameters (such as ventilation, power, etc.) and any alarms may be checked
remotely.
Attention!
The App is already available in English on the “Handheld remote control” accessory as the language used on the
telephone is set by default. If the App is downloaded onto a personal smartphone, it similarly adopts the language
already in use on the phone. In either case, it is possible to open the “LANGUAGE” screen in the app and select the
desired language.
4
13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES
The app lets you communicate with MCZ stoves using two technologies:
• home Wi-Fi
• remote Wi-Fi
HOME WI-FI
Point-to-point connection between the telephone and the stove, to communicate with the stove without relying on routers or internet
connections. This is possible when the telephone and stove are located nearby (we recommend max 5 metres). The range of action
depends on the characteristics of the walls and how the home is structured.
REMOTE WI-FI
Connection between the app and stove using an internet connection. With this technology you can communicate with the stove from
anywhere. Near the stove there must be a Wi-Fi router providing an internet connection and the mobile phone in turn must have a data
connection.
The first time you start the app without having configured any devices, the app opens displaying the “device list” screen.
There are two ways to associate MCZ devices:

• automatically
• manually

IMPORTANT!! Do not lose or remove the QR code from the stove. If the stove is reset and/or the smartphone and/or
handheld remote control are changed, you must have the QR code and passwords available to configure the system.
AUTOMATIC MODE
The QR code and the passwords are located at the back of the stove and in the warranty.
EXAMPLE OF QR AND PASSWORD LABEL
Scan the QR code using the camera of the device (accessory or smartphone) and acquire it.
When the code is acknowledged, the app will ask you to enter an identification number for the stove (for example “living room stove”) to
easily identify the stove/s in the list of configured devices.
This will automatically configure the app to work with both home WI-FI and remote WI-FI technology.
6
MANUAL MODE
The QR code and the passwords are located at the back of the stove and in the warranty. In this case, the codes must be used.
EXAMPLE OF QR AND PASSWORD LABEL
If the stove cannot be configured using the QR code, it can be done using the DIRECT or REMOTE key.
To configure operation in HOME WI-FI mode, click on the “DIRECT” key and the “select device” screen opens. The stoves nearby are scanned;
select your stove and enter the password (located near the QR code at the top) and a stove identification name (for example “living room
stove”) to easily identify the stove/s in the list of configured devices.
To configure operation in REMOTE WI-FI mode, click on the “REMOTE” key and the “SELECT DEVICE” screen opens. Fill in all the fields with
the codes on the label (near the QR code at the bottom) and a stove identification name (for example “living room stove”) to easily identify
the stove/s in the list of configured devices.

14-STOVE ACCESSORY CONFIGURATION
Once the app has been configured, you can communicate with the stove in Home mode and also configure stove accessories from the app:
• REMOTE WI-FI module (if any)
• WI-FI temperature probe (not supplied)
In order to configure the accessories, the mobile phone must be near the accessories.
CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP

To do this, connect to the stove in home mode through the app. From the “settings” / “basic settings” menu, select the configure accessories
item: if there are still accessories to be configured, the two keys can be selected.
click configure remote ------ a screen opens, displaying nearby Wi-Fi routers. Select the router providing the internet connection and enter
the respective password. From now on, if the router provides a stable internet connection, it is possible to command the stove remotely.
CONFIGURE PROBE T°
The access password to the network by the Maestro App must have a maximum of 32 characters. For longer
passwords, for example generated automatically by the router upon initial installation, the length must be modified
according to the procedures for your router.
Additional functions
Once the remote stove Wi-Fi module has been connected to the home router, every time the router is available, the remote stove Wi-Fi
module will reconnect automatically.
If the router is replaced or the password is changed, the remote stove Wi-Fi module will revert to configuration mode as it can no longer
connect.
The WI-FI modules have an auto-reset mechanism.
8
14-STOVE ACCESSORY CONFIGURATION
CONFIGURATION OF WI-FI TEMPERATURE PROBE FROM MCZ MAESTRO APP
The Wi-Fi temperature probe (ACCESSORY) is supplied without batteries. From when the batteries are inserted, the probe can be configured
within the next 8 minutes. Therefore insert the three AA batteries shortly before you are ready to proceed with the configuration.
Then:
• insert two batteries immediately, then insert the third after placing the sensor next to the Wi-Fi emergency panel (approximately
2 cm)
• wait for the beep-beep indicating that pairing has successfully occurred (it must occur within 10”)
• connect to the stove through the app in home mode
• access the settings - basic settings - accessories menu - selecting the configure accessories item
If the Wi-Fi temperature probe is available for configuration, the key can be selected, while if the key stays disabled check that the probe
CONFIGURE PROBE T°
TEMPERATURE SENSOR
batteries are charged, or check that the maximum available time has not elapsed.
In this case, remove the batteries and put them back in, or press the reset button by inserting a paper clip in the hole to the right of the
sensor dome. From this time on, the 8 minutes for configuration start over again.
If the probe is ready for configuration click the key in the app screen, click T° probe configuration ------ the screen will show the stoves
that the Wi-Fi probe can be associated with; select your stove and enter the home Wi-Fi password (see QR code label).
Once the Wi-Fi probe is connected, you can configure the stove to use the remote sensor; to do this use the shortcut by clicking on the
temperature indicator at the top right of the app screen and select the “Wi-Fi probe” as the temperature input. Or from the setup menu
choose to configure ambient input and select the “Wi-Fi probe” temperature input.
Should it be necessary to reset the Wi-Fi probe, because already coupled to another device or configured incorrectly,
use two paper clips. With the first one, press and hold the key below the bottom left hole and with the other one,
press the key below the right hole once.
Repeat the configuration procedure indicated at the start of the page.

15-COMFORT SETTING
Maestro technology allows the heater to express its utmost potential with even an easier and more intuitive use. A real integrated micro-
computer communicates with your smartphone and further improves the performance of the heater that continues to work perfectly
even in non-ideal conditions.
The new App has 5 preset settings making stove management even easier, the consumption of the fuel is optimised and improves the
comfort of use, as it can reach extremely quiet operation.
The available settings are:
COMFORT Ideal for all situations requiring maximum comfort. In this mode the stove allows an optimised consumption of the fuel to
guarantee a good heating capacity and the best possible silent operation. Once this mode is activated, the user only has to choose the
desired temperature and the appliance will independently manage the flame and ventilation power to ensure maximum comfort. In fact,
in this mode it is not possible to change the power and ventilation, managed intelligently by the MAESTRO system.
DYNAMIC If you prefer traditional automatic operation with the option of setting the temperature and ventilation.
OVERNIGHTGuarantees the maximum silence possible (noise reduced up to 4 times) allowing the maintenance of the room temperature.
This mode is designed, in fact, for night-time operation or temperature conservation in an already pre-heated room ensuring the lowest
possible acoustic impact. In Overnight mode consumption and ventilation are managed intelligently by the MAESTRO system and for this
reason it is not possible to change its values.
MANUAL For those who prefer to use the product in the traditional manner without any temperature control. In this mode the user can
freely choose the mix of flame power and ventilation regardless of consumption or silence.
POWER Operation at maximum power expressed by the product for a limited time (20 min) in order to allow rapid heating of a cold room.
For the expected performance and consumption in this mode, this function can be reactivated only once every hour.
Quiet operation * Comfort** Heating capacity Reduced consumption

COMFORT
OVERNIGHT
POWER
DYNAMIC
MANUAL
* In operation, during start-up and shutdown

** Gradual heat emission, glass cleaning and combustion chamber cleaning
10
15-COMFORT SETTING
COMFORT SETTING
The COMFORT setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the
selection ring.
The product works in automatic mode, it is not possible to increase ventilation.
To set the desired temperature, press the temperature at the centre of the circle, and the pop-up appears to make the setting.
NO POWER VENTILATION SET

15-COMFORT SETTING
OVERNIGHT SETTING
The OVERNIGHT setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the
selection ring.
The user has the possibility to manage ventilation and temperature.
NO POWER VENTILATION SET
12
15-COMFORT SETTING
MANUAL SETTING
The MANUAL setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the
selection ring.
The user has the ability to manage ventilation and power.
To set the desired parameters, press the temperature at the centre of the circle, and the pop-up appears to make the setting.

15-COMFORT SETTING
SET DYNAMIC
The DYNAMIC setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the
selection ring.
14
15-COMFORT SETTING
POWER SET
The POWER setting can be selected by typing the relative symbol in the screen that is also highlighted through the notches on the
selection ring.
To set the desired parameters, press the temperature at the centre of the circle, and the pop-up appears to make the setting.
IF YOU EXIT THE POWER MODE BEFORE THE END OF THE 20 MINUTES, YOU CANNOT REACTIVATE BEFORE AN HOUR.

16-EMERGENCY PANEL
At the back of the stove, there is the emergency panel that provides some information about the stove status.
KEY
A - MULTICOLOUR LED B - BUTTON - functions
Green LED that indicates: Turns the product ON

• Stove in OPERATION Turns the product OFF
Red LED that indicates: Changes the operating POWER:

• Stove OFF • 1 beep = LOW
• 3 beeps = MEDIUM
Blue LED that indicates: • 5 beeps = HIGH
• Stove START-UP
RESET ALARMS
Yellow LED that indicates:
• Stove cooling for SHUTDOWN
Flashing red LED that indicates:

• Stove in ALARM conditions
16
17-EMERGENCY PANEL FUNCTIONS
The emergency panel provides the following information:
• through a multicolour LED (A) it provides information about the stove status (off-starting-up-in operation-cooling for shutdown- in
error conditions)
• using the button (B) the following functions can be activated:
• if the product triggered an error ----- reset the error by pressing the key for more than 3 seconds
Attention! Alarms A01, A02, A03, A05 and A21 can only be reset from the panel and not from the app.
• if the product is off ------- switch it on (press the key for more than 3 seconds)
• if the product has completed the ignition procedure (green LED on), press the key (briefly for 0.5 seconds) to change the power
according to this diagram:
• LOW flame power 1 and ventilation level 1
• MEDIUM flame power 3 and ventilation level 3
• HIGH flame power 5 and ventilation level 5
Every time the power is changed, a buzzer will indicate the selected power on the stove:
• 1 beep LOW
• 3 beeps MEDIUM
• 5 beeps HIGH
If the product is running, switch it off by pressing the key for 3 seconds.
Attention! If the user erroneously presses the button for more than 10 seconds with the stove off, this will
automatically place the stove in download mode to update the firmware (operation restricted to an authorised
technician). This way, the stove remains in standby, with an intermittent buzzer, for a USB key containing the
firmware update. If a USB key is not inserted, the stove exits this mode after 10 seconds.

18-MANUAL CONFIGURATION
If the remote Wi-Fi and temperature probe configurations do not work automatically, you must proceed with manual configuration.
MANUAL REMOTE WI-FI MODULE CONFIGURATION

From mobile phone -> Wi-Fi settings menu, Wi-Fi needs to be enabled on the mobile phone.
Search for “MCZ-RemoteService” from among the Wi-Fi networks available and connect to it (no password is required since it is an open
network).
Once connected to the following network, open the phone’s browser and enter the following address: 192.168.1.1.
A screen opens, displaying nearby Wi-Fi routers. Select the router providing the internet connection and enter the respective password.
From now on, if the router provides a stable internet connection, it is possible to control the stove remotely.
Note: when the remote Wi-Fi module is configured correctly and connected to a router, the “MCZRemote Service” network disappears from
the list of available Wi-Fi networks.
MANUAL WI-FI TEMPERATURE PROBE CONFIGURATION

Once the 3 AA batteries are installed, the Wi-Fi temperature probe remains configurable for 8 minutes (ATTENTION! Only insert the
batteries just before proceeding with configuration).
Insert the batteries and start the procedure.
From mobile phone -> Wi-Fi settings menu, Wi-Fi needs to be enabled on the mobile phone.
Search for “MCZ-Sensor” from among the Wi-Fi networks available and connect to it (no password is required since it is an open network)
Once connected to the following network, open the phone’s browser and enter the following address: 192.168.1.1.
A window opens that displays the stoves that can be associated with the Wi-Fi probe. Select your stove and enter the Wi-Fi Home password
(on the QR code label)
Once the Wi-Fi probe is connected, you can configure the stove to use the remote sensor; to do so, open the MCZ MAESTRO APP, connect
to your previously configured stove, use the shortcut by clicking on the temperature indicator at the top right of the app screen and select
the “Wi-Fi probe” as the temperature input.
Or from the setup menu -> configure ambient input and select the “Wi-Fi probe” temperature input
Notes: when the Wi-Fi temperature sensor has been configured correctly and connected to your MCZ stove, the “MCZ-Sensor” network
disappears from the list of available Wi-Fi networks.
18
19-APP FUNCTIONS
Once the devices are configured, the App will automatically try to connect to the last device used. If connection is successful, the App will
display the “I/O” screen. It is possible to switch on and use all stove functions from here.
If it tries to connect to the last connected device and something goes wrong, the App will display the list of configured devices.
Click the device you want to connect to for connection.
When connected, the icon of a stove together with the name of the selected stove will appear.
It is now possible to access all stove functions.
I/O SCREEN
ON/OFF KEY
• START-UP
• SHUTDOWN
SWITCHING THE EQUIPMENT OFF

To switch the equipment off, press and hold the ON-OFF button on the remote control or on the APP. The acoustic beep confirms this phase
has started.
Alternatively, switch it off from the emergency panel by following the instructions provided in the dedicated chapter
The equipment will start the shutdown process which involves consuming the residual pellets in the brazier, the latter being cleaned and
the residual heat in the structure being dissipated.
During the residual heat dissipation phase, the fans operate at about 80% of their output and the speed cannot be varied. This is
determined by the need for all the accumulated heat to be evacuated safely and quickly. The shutdown stage can last 15 - 30 minutes
depending on the heat stored in the structure, determined by the duration and the operating speed of the product throughout the day.
When the internal temperature drops below the set thresholds, the fans for hot air and exhaust smoke extraction will automatically
switch off.

19-APP FUNCTIONS
FAN SCREEN
This screen manages the fan power of each single fan.

There are 5 power levels that can be set.
Each fan has the option of automatic operation and the option to switch off the fan
If the ventilation is set MANUALLY, the function which limits the maximum power of the stove according to the ventilation is enabled.
COMFORT AIR (3 FANS): maximum power level = total of the ventilation levels/2
AIR: maximum power level = twice the total of the levels of ventilation
20
20-SIDE DROP DOWN MENU
SET SCREEN
The menu can be selected on the top left of the three lines and includes
SHORTCUTS (shortcut and / or quick settings)
• LANGUAGE
• LIST OF DEVICES
• CHRONOTHERMOSTAT
• ECOSTOP
SETTINGS
• BASIC SETTINGS
• DATE AND TIME
• BOARD INPUTS
• CONFIGURE WIFI PROBE
• BEEP ON / OFF
• ACCESSORIES
• MODE
• ECOSTOP
• SLEEP
• SETTINGS
• FEED SCREW ON
• RECIPES
• SUMMER/WINTER
• PELLET SENSOR
• BRAZIER CLEANING (AIRMATIC/HYDROMATIC)
• SOFTWARE VERSION
• TECHNICAL MENU
• INFO

21-SHORTCUTS SETTINGS / RAPID SETTINGS
SHORTCUTS (shortcut and / or quick settings)
• LANGUAGE
• LIST OF DEVICES
• ECOSTOP
LANGUAGE SCREEN
Entering the side menu, select LANGUAGE and the system will display all the languages available.
Select the desired language.
Press the SAVE button to confirm the chosen language.
22
LIST OF DEVICES
This screen displays which devices have been configured. Only the device depicting the icon of a stove next to it can be selected.
From the menu next to the configured device it is possible to access the MODIFY or DELETE function.

CHRONOTHERMOSTAT
Temperature selection option (T1-T2-T3)
Option to set the weekly programs.
Option to set different temperatures for different days of the week and different time bands.
24
ECOSTOP
From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°).
ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was
selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains
in stand-by until the room temperature drops below the desired temperature (hysteresis frequency ranges between 2 and 5 minutes). The
product then switches back on again.
If the room is not sufficiently insulated, flame modulation does not allow the set temperature to
stay satisfied for the set time and the product will not switch off.
NOTE: It is recommended to use the ECO mode only in well-insulated rooms in order to prevent
start-up and shutdown from occurring within short periods of time.

22-SETTINGS MENU
BASIC SETTINGS
• DATE AND TIME
• BOARD INPUTS
• CONFIGURE WIFI PROBE
• BEEP ON / OFF
• ACCESSORIES
DATE AND TIME

Press the DATE AND TIME key to access the screen to edit data. After setting the data, press SAVE and exit the screen.
26
22-SETTINGS MENU
BOARD INPUTS
Room input is used to set the Wi-Fi probe, thermostat or room probe.
Click the drop-down menu to select the desired option.

22-SETTINGS MENU
CONFIGURE WIFI PROBE
This screen configures the frequency (in minutes) and shows the last connection made.
28
22-SETTINGS MENU
BEEP ON / OFF
This function is used to enable/disable the tones.

22-SETTINGS MENU
ACCESSORIES
Entering the ACCESSORIES menu it is possible to CONFIGURE:
• REMOTE CONFIGURATION
• T PROBE CONFIGURATION
Refer to Chapter 3 (“Configure stove accessories”) for the mode.
REMOTE CONFIGURATION
CONFIGURE PROBE T°
30
23-OPERATION MENU
MODE
• ECO STOP
• SLEEP
CHRONOTHERMOSTAT
Temperature selection option (T1-T2-T3)
Option to set the weekly programs.
Option to set different temperatures for different days of the week and different time bands.

23-OPERATION MENU
ECOSTOP
From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°).
ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was
selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains
in stand-by until the room temperature drops below the desired temperature (hysteresis frequency ranges between 2 and 5 minutes). The
product then switches back on again.
If the room is not sufficiently insulated, flame modulation does not allow the set temperature to
stay satisfied for the set time and the product will not switch off.
NOTE: It is recommended to use the ECO mode only in well-insulated rooms in order to prevent
start-up and shutdown from occurring within short periods of time.
32
23-OPERATION MENU
SLEEP
Sleep mode allows to quickly set the time when the product must switch off. This function is only available in MAN and AUTO mode.
To enable or disable the SLEEP function, touch the relative key.

24-SETTINGS MENU
SETTINGS
• FEED SCREW ON
• RECIPES
• SUMMER/WINTER
• PELLET SENSOR
• BRAZIER CLEANING
FEED SCREW ON
This function, which can only be activated with the stove off, enables you to load pellets
into the loading system (feed screw), and is used every time pellets in the hopper run
out.
It is useful to prevent failed start-ups (alarm A01) due to the hopper being empty.
RECIPES
To enable this function, enter the SETTINGS menu
and select RECIPE. The POP-UP appears prompting
the password, enter 1234. You may now edit the
two functions: AIR RECIPE and PELLET RECIPE.
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24-SETTINGS MENU
Modifying the pellet recipe and air recipe
This function is for adapting the stove to the type of pellet in use. In fact, since there are many types of pellets on the market, operation
of the
stove varies significantly depending on the good or poor quality of the fuel.
The amount of pellets in the brazier can be increased or reduced:
• If the pellets tend to jam in the brazier due to an excess of fuel
• If the flame is increasingly higher even at low power values
• If the flame is always low
ATTENTION! When you access the pellet recipe menu, a POP-UP appears prompting a password. Enter “1234”-
To edit the PELLET recipe, select one of the values

available.
The available values are:
- 3 = Reduction of pellet loading by 20% at all power
values
values
values
0 = no change
1 = Increase of pellet loading by 3% at all power values
To edit the AIR recipe, select one of the values available.

The available values are:
-- 2 = - 10%
- 1 = - 5%
0 = (default value)
1 = + 5%
2 = + 10%
This function is used to adjust combustion air if the flame

is too high or too low.
ADAPTIVE MODE
This function is found in the “pellet recipe” menu.
By activating the function (select ON) the stove adapts
its operation in case of special installations or when
using poor quality pellets.
The following are some examples of when it is

recommended to activate the function:
• formation of combustion residue
• formation of condensate in the flue when operating
at minimum power
• improve cleaning of the glass when operating at
minimum power
Attention! It is preferable that this mode (“Pellet recipe”/ “Adaptive mode”) be activated under the supervision of a
qualified technician.
24-SETTINGS MENU
SUMMER/WINTER
Option to select the operating season.
36
24-SETTINGS MENU
PELLET SENSOR
The pellet sensor is used to measure the level of pellets in the hopper. It can be activated from the side menu, SETTINGS after having
assembled the sensor on the hopper and carried out the appropriate connection in the card (see next page).

24-SETTINGS MENU
ASSEMBLING PELLET LEVEL SENSOR
s K
t
13
12
The pellet sensor is a low fuel indicator that warns the user that the
pellets are finishing. 11 8
With the hopper empty, lift the pellet loading cover and manually
remove the cap “J” fitted inside, then insert the pellet level sensor “K”
from inside the hopper.
9
The sensor is locked to the tank by externally mounting the seal “s” and
firmly securing it with the ring nut “t”. 10
The sensor must then be connected to position 14 on the circuit board 14
with the cable supplied. 7
6 1
2
16
3
15 5 4
38
24-SETTINGS MENU
BRAZIER CLEANING
Only for “MATIC” products with automatic brazier cleaning system.
Press “ENABLE” to set a complete cleaning cycle for the product.

25-SOFTWARE VERSION
SOFTWARE VERSION
The SOFTWARE VERSION option is found in the SETTINGS menu. Through this item it is possible to know all the stove information e.g.
Database and app version
40
26-TECHNICAL MENU
TECHNICAL MENU
To enter the TECHNICAL MENU, select the three dashes at the top, scroll to the end of the drop-down menu and select the item. To enter
the functions it is necessary to enter a Password (available for authorised technicians) and press OK.

26-TECHNICAL MENU
The main functions that can be changed and/or controlled from the technical menu are:
• PARAMETERS
• ACTIVE ON/OFF
• SYSTEM T°
• DIAGNOSTICS
• SELECT DATABASE
• FACTORY RESET
• SERVICE RESET
• LAST ALARMS
• WORKING HOURS
42
27-INFO MENU
INFO
The INFO menu provides certain information regarding the stove’s status

28-SAFETY DEVICES
SAFETY DEVICES
The product is fitted with the following safety devices.
SMOKE TEMPERATURE PROBE

This detects the temperature of the smoke, thereby enabling start-up or stopping the product when the smoke temperature drops below
the preset value.
PELLET HOPPER TEMPERATURE PROBE

If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before the stove is restarted.
ELECTRICAL SAFETY
The product is protected against power surges by a general fuse located in the power panel on the back. Other fuses that protect the circuit
boards are located on the said boards.
SMOKE FAN BREAKAGE

If the fan stops, the circuit board promptly blocks the supply of pellets and the alarm is displayed.
GEAR MOTOR BREAKAGE

If the gear motor stops, the product switches off and the relative alarm is displayed.
TEMPORARY POWER CUT

If a power cut occurs during operation, the product automatically sets itself in cooling mode when the power is restored and then it
restarts.
FAILED IGNITION
If no flame lights during start-up, the product will go into alarm conditions.
IT IS FORBIDDEN TO TAMPER WITH THE SAFETY DEVICES.
It is possible to restart the product and therefore restore the automatic operation of the probe only after having eliminated the cause that
triggered the safety system. This manual will help you understand which anomaly has occurred, and explain how to intervene according
to the alarm message displayed on the appliance.
44
29-ALARMS
ALARM SIGNALLING
If an operating anomaly occurs the stove starts switching off due to the alarm. The type of alarm appears on the App. The app signals the
active alarm codes while a red LED lights up on the stove panel.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency
panel and helpful tips to solve the problem.
MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION
A01 The flame does not ignite Check the level of pellets in the hopper.
Check that the brazier is correctly positioned in its seat
and has no deposits or unburnt material.
Make sure the glow plug warms up.
Thoroughly empty and clean the brazier before restarting.
A02 The fire goes out abnormally Check the level of pellets in the hopper.
Check that the brazier rests correctly in its seat and has no
visible deposits of unburnt pellets.
A03 The temperature of the pellet hopper

exceeds the required safety threshold.
The structure is too hot because the product has been
used for too long at the maximum power or there is
The structure overheats due to reduced poor ventilation. When the product is sufficiently cold,
heat dissipation. press button B on the control panel or OFF on the remote
control to cancel alarm A03. Once the alarm is cancelled,
the product can be switched on normally.
A04 The temperature of the exhaust smoke has The stove switches off automatically. Let the stove cool
exceeded certain preset safety limits. down for a few minutes and then switch it on again.
Check the smoke expulsion and verify the type of pellet
used according to the instructions found in Chap. 2 of this
manual.
A05 Flue clogged - wind. Check the smoke duct.
The smoke extractor fails to guarantee Draught difficulties or clogged brazier.

sufficient primary air, required for correct Check whether the brazier is clogged and clean it, if
combustion. necessary.
Check, and if necessary clean, the smoke duct and the air
inlet.
A08 Abnormal operation of smoke fan Check cleanliness of the smoke fan compartment and
check if dirt is blocking it. If this is not enough, the smoke
fan is faulty. Contact an authorised service centre to have
it replaced.
A09 The smoke probe is faulty and does not Contact an authorised service centre to have the
detect the exhaust smoke temperature component replaced.
properly.
A11 Pellet supply fault Contact an authorised service centre to have the
component replaced.
A12 Faulty gear motor driving sensor (PWM) Contact an authorised service centre.

29-ALARMS
A13 Electronic control unit overheating The structure is too hot because the product has been
used for too long at the maximum power or there is
poor ventilation. When the stove is sufficiently cold,
press button B on the control panel or OFF on the remote
control to cancel alarm A13. Once the alarm is cancelled,
the product can be switched on normally.
A14 Faulty air flow rate sensor This alarm blocks the stove and can be reset from the
App. If the sensor is faulty, the alarm appears once
again. Contact an authorised service centre to have the
component replaced.
A17 Blocked feed screw due to clogged pellets The feed screw is not unblocked even after the feed screw
or a foreign body unblocking procedure indicated by the software has been
carried out (rotating the gear motor in both directions).
Try to remove the pellets and/or foreign body with an
extractor or call an authorised service centre to perform
this operation.
A21 Open stove door

Open fuel loading hatch
Close the door
Close the hatch.
SAFETY DEVICES
TRIP Lower the fuel level in the hopper.
Air pressure switch Draught difficulties or clogged brazier.
Check whether the brazier is clogged by deposits and
clean it, if necessary.
Check and if necessary clean the smoke duct and air inlet.
A22 Room probe anomaly Contact an authorised service centre to have the
component replaced.
POP-UP Disconnected Wi-Fi probe Make sure the device has charged batteries
Replace the batteries and restart the device connection
procedure
POP-UP Alarms From the App, it is possible to receive a message

regarding the alarms that cannot be reset from the App,
such as A01, A02, A03, A05, A21, but which can only be
reset from the stove’s panel. After resetting the alarm
from the panel, reset the message from the App.
46
29-ALARMS
Exiting the alarm conditions
Follow the procedure described below to restore normal stove operation after an alarm has been triggered:
• Cancel alarms A01, A02, A03, A05, A21 only from the panel on the stove.
• Cancel the other alarms from the App.
Mechanical stove block

The following conditions may cause the mechanical stove block:
• Structure overheating (“A03”)

• Smoke overheating (“A04”)
• During stove operation air entered the combustion chamber or there is an obstruction in the flue (“A05”)
Only alarm A21 emits an intermittent beep as long as the alarm is active. In this situation, the automatic shut-down sequence is activated.
When this sequence is initiated, any attempt to restart the system will be ineffective. The display signals the cause of the blockage.
SOLUTIONS:
If “A03” appears: the structure is too hot because the product has been used for too long at the maximum power or there is poor ventilation.
When the stove cools down sufficiently, clear alarm A03 on the stove panel. Once the alarm is cancelled, the product can be switched on
normally.
If “A04” appears: The stove switches off automatically. Let the stove cool down for a few minutes and then switch it on again. Check the
smoke expulsion and verify the type of pellet used according to the instructions found in the specific chapter of the manual.
If “A05” appears: the door has been left open for too long or a significant amount of air has entered (e.g. missing smoke fan inspection
cap). If these causes are excluded, check and if necessary clean the smoke duct and flue (it is recommended for this operation to be carried
out by an MCZ qualified technician).
The product can be switched on again only after having eliminated the cause permanently.
EXTERNAL THERMOSTAT CONNECTION

To connect the external thermostat, disconnect the room probe from the terminal in position 4 of the circuit board.

29-ALARMS
If alarm A21 is triggered often, please note that:
A21
SAFETY DE-
Open stove door
Open fuel loading hatch
Close the door
Close the hatch.
VICES Lower the fuel level in the hopper.
TRIP Air pressure switch Draught difficulties or clogged brazier.
Check whether the brazier is clogged by deposits and clean it, if
necessary.
Check and if necessary clean the smoke duct and air inlet.
you must check some points to verify the cause of the problem and possibly act on some adjustments and/or safety devices to restore the
correct operation of the product.
However please note that all adjustments and alterations affecting the operational safety devices, must only be performed if THE
PRODUCT IS INSTALLED IN COMPLIANCE WITH THE STANDARDS AND LAWS IN FORCE AND IF IT IS SERVICED PROPERLY BY AUTHORISED AND
SPECIALISED PERSONNEL. Alterations performed randomly, to ensure operation of the product even under non-compliant conditions, can
cause serious damage to property and injuries to people.
Attention!
The adjustments must only be carried out by authorised and qualified personnel under their responsibility and
by checking the conformity of the installation beforehand. The manufacturer declines all liability for damage to
property or injuries to people if the safety devices are altered.
All liability for improper use of the product is entirely borne by the user and relieves the manufacturer from any civil
and criminal liability.
Series of stoves equipped with a pressure switch installed on the hopper with the sampling point positioned on the bottom, to the right of
the gear motor. This system protects the whole system ensuring tightness of the stove throughout its duration.
It is important to understand that the pressure switch can be triggered with each significant drop in negative pressure and may be due to:
• Flue clogging.
• The presence of a foreign body in the flue (birds, nests, clogged grilles, etc.).
• Wind coming through the flue because it is unprotected or the installation was wall-mounted or required no flue.
• Cold air draught down the flue.
• A damaged pressure switch.
• Blocked membrane inside the pressure switch because soot or pellet dust got in.
• The pellet hopper is open or ajar for more than 60 seconds (60 seconds is the estimated time to reload the hopper).
• Pellets trapped between the hopper cover and the hopper, which prevents the gasket from sealing.
• Broken/worn hopper cover gasket.
• The gasket between the feed screw and the boiler is damaged or positioned incorrectly.
• Fire door is open or the gasket is worn.
• Clogged lateral smoke exchangers.
• Inspection caps with gaskets installed incorrectly after maintenance.
• Feed screw clogged by compressed pellets at the top.
• The installation is compliant and the flue/smoke fitting does not generate obvious obstructions which can stop the release of smoke,
such as: long horizontal sections (over 3 metres), uninsulated smoke ducts, “wall-mounted” smoke exhaust without proper terminals
(installation regulated and permitted in France only [ZONE 3])
• Internal air extraction or recirculation systems (e.g. VMC systems) that generate internal negative pressure exceeding the value
required by law (not exceeding 4 Pa)
• Installed without combustion air ducting, it is crucial to check that there is an efficient air inlet dedicated to the stove, according to
the specifications referred to in chapter 2 of this manual.
The circuit board has also been equipped with an automatic device with a timer and contactors which increase the RPM of the smoke
extractor so as to restore the negative pressure inside the hopper and therefore the pressure switch, if the cover is opened for top-up or if
there is an immediate or occasional pressure drop such as gusts of wind outside. If the pressure drop lasts for more than 60 seconds, the
product goes into alarm status (A05 or A18)
Remembering that the draught recommended for the products to work properly is 10 Pa at maximum capacity and 5 Pa at minimum
48
29-ALARMS
(according to the technical data sheet found in the user and maintenance manual), adjustments may be required in worse draught
conditions (also due to the position of the flue in areas that are particularly subject to adverse weather such as prevailing winds, snow,
northern exposure, etc.) so as to always guarantee the required negative pressure inside the hopper.
To compensate for the lack of internal negative pressure simply adjust the speed (RPM) of the smoke extractor so as to guarantee the
minimum values of the table.
If the negative internal pressure values are noted to be lower than those indicated, this can also be due to the internal gaskets not being
sealed properly or to the product being worn over time.
OPERATING INSTRUCTIONS ON NEGATIVE PRESSURE INSPECTIONS AND POSSIBLE VARIATIONS OF THE RPM
Connect a pressure gauge to the pressure outlet on the hopper:
• For products with a specific pressure outlet in the hopper, access the sampling point and connect the pressure gauge
• For products without a dedicated pressure outlet, disconnect the tube of the pressure switch from the pressure outlet on the hopper,
add a “Tee” on the tube to intercept the circuit connecting the pressure gauge and reconnect the tube to the pressure outlet on the
hopper.
Possible adjustments of combustion and consequently of the negative pressure inside the hopper can be implemented in two ways:
A) Changing the RPM value of the smoke extractor in the SETTINGS MENU
• The available values are from -3 to +3 which, as a percentage, correspond to:
• RPM: -10% +10% in Active System products
• RPM: -30% +50% in NON-Active System products
• The percentage variation affects all power values (1 to 5) proportionally and as a percentage. The percentage variation does not affect
intermediate operating stages such as SWITCH ON, FIRE ON or SWITCH OFF
• As the RPM increases, suction also increases and consequently the internal negative pressure, thereby compensating the phenomena
that trigger the alarm.
B) Adjusting the RPM of the gear motor manually in the TECHNICAL PARAMETERS MENU
• The pressure switch has a calibration of 10/20 Pa which means that it trips when the negative pressure inside the hopper drops below
10 Pa and requires more than 20 Pa negative pressure inside the hopper for it to reset
• The negative pressure value at the minimum power must always be higher than 10 Pa while also maintaining a reasonable margin
that can worsen over time due to the gaskets or similar being worn (at least 12/13 Pa)
• The negative pressure at maximum power must always be above 20 so that the pressure switch can reset when the pressure switch
resetting automated device is activated. The pressure switch resetting procedure (such as after opening the cover to top-up the
hopper), requires the electronics to push the RPM of the smoke extraction fan up to POWER 5 (P5) for a few moments. At P5,
therefore, the negative pressure inside the hopper must always be > 20 Pa (recommended 22/23 Pa to preserve the margin).
• N.B. = The TECHNICAL PARAMETERS menus are password-protected to prevent the user from accessing them
inadvertently
Attention! The factory setting on the product is designed to obtain the certified technical data. With a data
discrepancy (such as the pellet recipe), the settings may be modified as explained above.
The adjustments must only be carried out by authorised and qualified personnel under their responsibility and by
checking the conformity of the installation beforehand.

29-ALARMS
NEGATIVE PRESSURE INSIDE THE HOPPER WITH FACTORY-SET PARAMETERS AND A DRAUGHT OF 5 Pa (MINIMUM
RECOMMENDED)
POWER P1 P2 P3 P4 P5 VALUES
13.7/14.2 Pa 15.1/15.6 Pa 17.1/17.5 Pa 19.1/19.5 Pa 22.0/22.2 Pa Draught
6 kW
95°C 110°C 125°C 141°C 165°C Smoke temperature
8 kW
10 kW
108°C °C 150°C °C 230°C Smoke temperature
12 kW
14 kW
PLEASE NOTE The indicated negative pressure readings may differ by ±1Pa based on flue gas temperature. Likewise, flue gas temperature
may differ by ±10°C based on fuel quality or appliance cleanliness.
Changing the smoke fan speed

In order to further improve combustion in critical conditions, you can change the percentage of the parameters for the minimum amount
of incoming combustion air. These changes can be performed upwards in the event of serious difficulties in evacuating smoke and/or air
intake or downwards in the event of excessive draught of the flue.
Refer to AIR RECIPE modification instructions.
AVAILABLE VALUES
-2 -10%
-1 -5%
0 0% (default value)
+1 + 5%
+2 +10%
50
30-RECOMMENDATIONS FOR SAFE USE
ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE
CORRECT OPERATION AND SAFE USE OF THE PRODUCT.
We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to
incorrect installation and use, as well as inadequate maintenance.
We would like to assure you that all of our products are extremely safe and certified according to European standards of reference. The
ignition system has been tested with the utmost attention to enhance ignition efficiency and to prevent any type of problem, even in the
worst operating conditions. In any case, as with any other pellet-fuelled product, our appliances must be installed correctly and undergo
regular periodical cleaning and maintenance to guarantee safe operation. Our studies show us that malfunctioning is mainly due to the
combination of part or all of the following factors:
• Brazier holes obstructed or brazier deformed, due to lack of maintenance and conditions which can cause delayed ignition,
generating an anomalous production of unburnt gases.
• Insufficient combustion air due to a reduced or clogged air inlet duct.
• Use of smoke ducts nonconforming to regulatory installation requirements, failing to guarantee an adequate draught.
• Partially clogged chimney, due to lack of maintenance, reducing the draught and making ignition difficult.
• End chimneypot not conforming to the indications of the instruction manual, and therefore not suitable to prevent potential inverse
draught.
• This factor is crucial when the product is installed in especially windy areas, such as coastal regions.
The combination of one or more of these factors may generate severe malfunctioning conditions.
To keep this from occurring, it is crucial to guarantee that the product is installed in compliance with standards in force.
Furthermore it is of the utmost importance to comply with the following simple rules:
• Every time the brazier is removed for cleaning, it must always be put back properly in the work position before using the product,
completely removing any residual dirt left on the support base
• Pellets must never be loaded in the brazier manually, neither before ignition or during operation.
• The build-up of unburnt pellets following failed ignition must be removed before repeating ignition. Also check that the combustion
air inlet/smoke outlet is fitted correctly in place and working properly.
• If ignition fails repeatedly, immediately suspend use of the product and contact a qualified technician to check its operation.
Compliance with these indications is absolutely sufficient to ensure proper operation and to avoid any type of problems with the product.
If the aforementioned precautions are not taken, and during ignition the brazier is overloaded with pellets thus generating anomalous
smoke in the combustion chamber, carefully follow the indications below:
• Do not disconnect the electrical power to the product for any reason whatsoever: this would stop the smoke extractor, releasing
smoke into the room.
• Take the precaution of opening the windows to ventilate the installation room from any smoke (the chimney might not be working
properly)
• Do not open the fire door: this would compromise regular operation of the smoke extraction system to the chimney.
• Simply switch the stove off by operating on the on-off button on the control panel (not the rear power supply socket button!) and
move away until the smoke has been completely extracted.
• Before attempting re-ignition, clean the brazier and its air passage holes completely of all deposits and unburnt pellets. Put the
brazier back in place, removing any residue from its support base. If ignition fails repeatedly, immediately suspend use of the
product and contact a qualified technician to check its operation and the chimney.

31-CLEANING
EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER
Only by properly servicing and cleaning the product is it possible to ensure its safety and correct operation.
ATTENTION!
All the cleaning operations of all parts must be performed with the product completely cold and unplugged.
Disconnect the product from the 230V power supply before performing any maintenance operation
The product requires little maintenance if used with certified good quality pellets.
DAILY OR WEEKLY CLEANING PERFORMED BY THE USER

Brazier cleaning
Before ignition, always clean the brazier “A” and remove any ash or incrustation from it that might obstruct the air flow holes, paying
attention to hot ash. In the case of ignition failure, or if fuel in the hopper runs out, unburnt pellets may accumulate in the brazier. Always
empty the residue in the brazier before each start-up. Only if ash is completely cold may a vacuum cleaner be used to remove it. In this
case, use a suitable vacuum cleaner to remove small sized particles.
REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE SAFE IGNITION AND OPTIMAL
OPERATION OF YOUR PELLET PRODUCT. IN CASE OF FAILED IGNITION AND AFTER ANY OTHER BLOCK STATE OF THE PRODUCT, IT
IS ESSENTIAL TO EMPTY THE BRAZIER BEFORE EVERY RESTART
For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on the
bottom. If high quality pellets are used, you will normally only need to use a brush to restore the optimal operating conditions of the
component.
52
31-CLEANING
Ash pan cleaning
Remove and empty the ash pan “C”. Remove any residual ash before reinserting the pan. Your experience and the quality of the pellets will
determine the ash pan cleaning frequency. However, it is recommended not to exceed 2 or 3 days.
C
LOWER COMPARTMENT
CLEANING
CLEANING THE GLASS

It is recommended to clean the ceramic glass with a dry brush, or if it is very dirty, spray with a little specific detergent and clean with a
cloth.
ATTENTION!
Do not use abrasive products and do not spray the glass cleaning product on the painted parts and on the door
gaskets (ceramic fibre cord).

31-CLEANING
CLEANING THE AIR FILTER
When the stove is installed, one must fit the rear of the stove with the wire mesh air filter, whose purpose is to prevent dirt entering the
motor body and the internal sensor.
It is recommended to check that the filter is clean every 15/20 days. If needed remove fluff or the material that has deposited on it.
Inspection and cleaning are required more frequently if there are pets in the house.
To clean, simply turn the knob that holds the filter on the air intake pipe and remove the filter by turning it in the direction indicated by
the arrow. To clean it use a brush or a damp cloth or compressed air.
The filter is made o f wire mesh and is soft and flexible to the touch therefore, when cleaning, be careful not to crush
or damage it. In the event of breakage it must be replaced.
ATTENTION!
Never let the stove work without the air filter fitted. MCZ cannot be held liable for any damage caused to the internal
components if this requirement is not complied with.
54
31-CLEANING
PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN

CLEANING THE UPPER COMPARTMENT
Half-way through the winter season, but especially at the end, the compartment through which the exhaust smoke passes will need
to be cleaned.
This cleaning process is mandatory in order to facilitate the general removal of all combustion residue, before it becomes very difficult to
remove it due to moisture compacting it over time.
ATTENTION!
Cleaning is mandatory at the end of the season by an authorised and skilled technician, so that even the seals can
be replaced.
Clean the upper exchanger when the stove is cold, following the operations below:
• remove the brazier “A”
• lift the firebox grid “B”
• remove the cast iron side “R” by lifting it upwards slightly to let the lower interlocking system come out, then lower it in order to let
the upper ones come out
• remove the back “Q”
R
Q
R
C A
P
31-CLEANING
CLEANING THE LOWER COMPARTMENT
To clean the bottom compartment, you need to
remove the ash pan “C”and brazier “A”.
Remove the inspection cap “E” by undoing the
screws “F”. Remove any ash residues using the
vacuum cleaner.
Before putting the cap “E” back, it is recommended
to change gasket “U”.
F
E U
F
CLEANING THE SMOKE DUCT AND GENERAL CHECKS
Clean the smoke outlet system, especially around the Tee fittings, elbows and any horizontal sections of the smoke duct.
For information on periodically cleaning the flue, contact a skilled chimney sweep.
After having cleaned the smoke duct remove the
cap “S”, on the back of the stove, via the four screws
“V” and vacuum any ash deposits.
Check the seal of the ceramic fibre gaskets on
the door of the stove. If necessary, order new
replacement gaskets from the retailer or contact
an authorised service centre to carry out the
operation.
ATTENTION:
The frequency with which the smoke
outlet system is cleaned depends on
the use of the stove and the type of
installation.
We recommend relying on an V
authorised support centre for
end-of-season cleaning and
maintenance, as they will carry S
out all of the previously mentioned
operations and also inspect the
stove components.
56
31-CLEANING
CLEANING THE SMOKE BOX
To clean, proceed as follows:
• remove the side panels “S” from the stove
• remove the complete top “H” by removing the 4 screws “x”
x
H
x

31-CLEANING
• in the upper part below the top remove the 4 screws “x”
• remove the cap “P” and gasket “G”
• Remove any ash residues inside the smoke box using a vacuum cleaner
P x
58
31-CLEANING
• lift the turbulator “T” inside the pipe
• clean the two corrugated parts of the turbulator well and collect any ash residues using a vacuum cleaner
• before putting everything back in place, if necessary, change the gasket

31-CLEANING
PERIODICAL CHECK OF THE DOOR CLOSURE
Make sure the door closure ensures a correct sealing action (with the “paper sheet” test) and that when the door is closed, the closing block
(X in the figure) does not protrude from the sheet metal to which it is secured. For some products it will be necessary to disassemble the
cladding to be able to assess the anomalous protrusion of the block when the door is closed.
60
31-CLEANING
SHUTDOWN (end of season)
At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum
cleaner with a long pipe.
We recommend removing the unused pellets from the hopper because they can retain moisture. Disconnect any combustion air ducting
that can lead to moisture inside the combustion chamber but, above all, ask the specialised technician to refresh the paint inside the
combustion chamber with the special silicone spray paints (available at any store or Technical Assistance Centre) during the necessary
annual end of season scheduled maintenance operations. This way the paint will protect the inner parts of the combustion chamber,
blocking any type of oxidative process.
FUSE HOLDER COMPARTMENT
When not in use the appliance must be disconnected from the mains power supply. It is recommended to remove the
power cable for additional safety, especially in the presence of children.
If, when the stove is switched on again, the control panel display does not light up, it means that it may be necessary to replace the service
fuse.
There is a fuse box next to the power socket. After having unplugged the appliance, open the fusebox cover with a screwdriver and replace
the fuses if necessary (5x20 mm T delayed/ 3. 15 A 250 V) - seek assistance from an authorised and qualified technician.
CHECKING THE INTERNAL COMPONENTS

ATTENTION!
The internal electromechanical components must only be checked by qualified personnel whose technical expertise
includes combustion and electricity.
We recommend for this yearly maintenance to be carried out (with a scheduled service contract). This operation consists of a visual and
functional inspection of the internal components. A summary of the checks and/or maintenance operations that are essential for the
correct operation of the product is provided below.
PARTS/FREQUENCY 2-3 DAYS 15/20 DAYS 1 YEAR
·
UNDER THE USER'S
Brazier
Ash pan ·
RESPONSIBILITY
Glass ·
Air filter ·
·
BY THE QUALIFIED TECHNICIAN
Upper exchanger
Lower exchanger ·
Smoke duct/smoke box ·
Gaskets ·
Door closure operation ·
* Emptying of the ash pan depends on various factors (pellet type, stove power, stove use, type of installation...); the exact emptying time
will be suggested by experience.

32-TROUBLESHOOTING
ATTENTION!
All repairs must only be carried out by a specialised technician, with the product switched off and unplugged.
ANOMALY POTENTIAL CAUSES SOLUTIONS

The pellets are not fed into the The pellet hopper is empty. Fill the hopper with pellets.
combustion chamber.
Sawdust has blocked the feed screw. Empty the hopper and remove the sawdust
from the feed screw by hand.
Faulty gear motor. Replace the gear motor.
Faulty circuit board. Replace the electric board.
The fire goes out or the product stops The pellet hopper is empty. Fill the hopper with pellets.
automatically.
The pellets are not fed in. See the previous anomaly.
The pellet temperature safety probe has Let the product cool down, restore
tripped. the thermostat until the lockout is off
and switch the appliance back on. If
the problem persists contact Technical
Assistance.
Timer active. Check if the timer setting is active.
The door is not closed properly or the Close the door and replace the gaskets
gaskets are worn. with original ones.
Unsuitable pellets. Change the type of pellets with those

recommended by the manufacturer.
Low pellet supply. Check the flow of fuel following the

instructions in the manual.
The combustion chamber is dirty. Clean the combustion chamber, following

the instructions in the manual.
Clogged outlet. Clean the smoke duct.
Faulty smoke extraction motor. Check the motor and replace it, if required.
62
32-TROUBLESHOOTING
The product works for a few minutes Start-up phase is not completed. Repeat the ignition stage.
and then switches off.
Temporary power cut. Repeat ignition.
Clogged smoke duct. Clean the smoke duct.
Faulty or broken temperature probes. Check and replace the probes.
Pellets accumulate in the brazier, the Insufficient combustion air. Make sure that the air inlet in the room is
glass of the door gets dirty and the fitted and clear.
flame is weak. Clean the brazier and check that all the
holes are clear.
Perform a general cleaning of the
combustion chamber and the smoke duct.
Check the condition of the door gaskets.
Damp or unsuitable pellets. Change the type of pellets.
Faulty smoke extraction motor. Check the motor and replace it, if
necessary.
The smoke extractor motor is not No power to the appliance. Check the mains voltage and the
working. protection fuse.
The motor is faulty. Check the motor and capacitor and replace
them, if necessary.
Defective circuit board. Replace the electric board.
The control panel is broken. Replace the control panel.
The convection air fan never stops. Thermal probe defective or broken. Check the probe and replace it, if necessary.
Faulty fan. Wait a few minutes and check motor

operation, replace it if necessary.
The product has not reached the shutdown Wait.

temperature yet.

32-TROUBLESHOOTING
The air fan does not switch on. The product has not reached the Wait.
temperature.
The remote control does not work. The remote control battery is flat. Replace the battery.
Faulty remote control. Replace the remote control.
The product always runs at maximum The room thermostat is in maximum Reset the temperature of the remote
power when in automatic mode. position. control.
Malfunctioning temperature probe. Check the probe and replace it if required.
Faulty or broken control panel. Check the panel and replace if necessary.
The product does not switch on. No power supply. Check that the plug is inserted and the
main switch is in the “I/ON” position.
Fuse blown due to a fault. Replace the fuse with one of identical
characteristics (5x20 mm T 3.15A).
Check the brazier. Clean the brazier and remove any deposits
or residues of unburnt pellets.
Check the position of the brazier. Put the brazier back in its place.
Check that the glow plug warms up. Check and if necessary, replace.
Clogged smoke outlet or smoke duct. Clean the smoke outlet and/or the smoke
duct.
Faulty glow plug. Replace the glow plug.
64
33-CIRCUIT BOARD
13
12
11 8 LIVE ELECTRICAL CABLES
DISCONNECT THE POWER

SUPPLY CABLE 230V
BEFORE CARRYING OUT
ANY OPERATIONS ON THE
ELECTRICAL BOARDS
9
10
14
7
6 1
2
16
3
15 5 4
KEY
1. SMOKE FAN ENCODER 9. AIR FAN 1
2. SOFTWARE UPDATE (USB) 10. AIR FAN 2 (IF ANY)
3. EMERGENCY PANEL 11. AIR FAN 3 (IF ANY)
4. ROOM PROBE/EXTERNAL THERMOSTAT 12. HOPPER OVERLOAD CUT-OUT
5. SMOKE TEMPERATURE PROBE 13. PRESSURE SWITCH
6. GLOW PLUG 14. PELLET LEVEL SENSOR (IF PRESENT)
7. SMOKE FAN 15. BOARD POWER SUPPLY
8. FEED SCREW 16. PRESSURE DIFFERENTIAL
PLEASE NOTE The electrical wiring of individual components is fitted with pre-wired connectors of different sizes.

MCZ GROUP S.p.A.
Via La Croce n°8
33074 Vigonovo di Fontanafredda (PN) – ITALY
Telephone: 0434/599599 a.s.
Fax: 0434/599598
Internet: www.mcz.it
e-mail: mcz@mcz.it
8901940500 REV.0 27/11/2019

Cute Air 8 M1 Thema Air 8 M1: Part 2 - Operation and Cleaning

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Cute Air 8 M1 Thema Air 8 M1: Part 2 - Operation and Cleaning

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USE AND INSTALLATION MANUAL GB

SEALED PELLET STOVE

PART 2 - OPERATION AND CLEANING

DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!

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There are two ways to associate MCZ devices:

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EXAMPLE OF QR AND PASSWORD LABEL

EXAMPLE OF QR AND PASSWORD LABEL

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CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP

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The available settings are:

Quiet operation * Comfort** Heating capacity Reduced consumption

* In operation, during start-up and shutdown

NO POWER VENTILATION SET

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NO POWER VENTILATION SET

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Green LED that indicates: Turns the product ON

Red LED that indicates: Changes the operating POWER:

Flashing red LED that indicates:

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MANUAL REMOTE WI-FI MODULE CONFIGURATION

MANUAL WI-FI TEMPERATURE PROBE CONFIGURATION

SWITCHING THE EQUIPMENT OFF

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This screen manages the fan power of each single fan.

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Press the SAVE button to confirm the chosen language.

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DATE AND TIME

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Refer to Chapter 3 (“Configure stove accessories”) for the mode.

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To edit the PELLET recipe, select one of the values

To edit the AIR recipe, select one of the values available.

This function is used to adjust combustion air if the flame

The following are some examples of when it is

Option to select the operating season.

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SMOKE TEMPERATURE PROBE

PELLET HOPPER TEMPERATURE PROBE

SMOKE FAN BREAKAGE

GEAR MOTOR BREAKAGE

TEMPORARY POWER CUT

IT IS FORBIDDEN TO TAMPER WITH THE SAFETY DEVICES.

MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION

A03 The temperature of the pellet hopper

A05 Flue clogged - wind. Check the smoke duct.

The smoke extractor fails to guarantee Draught difficulties or clogged brazier.

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A21 Open stove door

POP-UP Alarms From the App, it is possible to receive a message

Mechanical stove block

• Structure overheating (“A03”)