CaseId AccountId Monitoring AreaId AreaName CustomerFirstName

3945742 652185 AMPNC1930 1203 RT - Relentless Tenacity Latonya

3945720 467156 AMPOH3611 1016 Corporate Stephen
3945628 651691 AMPIN5887 1016 Corporate Madison
3943934 637739 AMPUT3253 1192 Fierce Steven
3943894 513530 AMPIN5892 1016 Corporate Rene
3943889 648820 AMPIN5882 1016 Corporate Monique
3942175 642058 AMPNC1436 1203 RT - Relentless Tenacity Rosemary
3942155 652173 AMPZZ1080 1016 Corporate Linda
3931993 652166 AMPSC2014 1193 Empire Norman
3928509 647560 AMPGA2430 1193 Empire Betty
3923914 651896 AMPUT3840 1192 Fierce Emily
3923895 643946 AMPGA1998 1193 Empire Sherrie
3917207 629740 AMPNC1788 1016 Corporate Lorraine
3912501 651901 AMPOH3608 1016 Corporate Wanikee
3895639 640719 AMPIN5838 1147 Next Level Dynasty Kim
3888652 651690 AMPID3069 1016 Corporate Katherene
3887042 650635 AMPTX4952 1016 Corporate Lottie
3886998 651160 AMPUT3790 1192 Fierce Isapela
3886993 651573 AMPSC1958 1193 Empire Penola
3885229 651349 AMPSC1933 1193 Empire William
3885202 651459 AMPSC1944 1193 Empire Charles
3879762 651896 AMPUT3840 1192 Fierce Emily
3878204 584215 AMPUT3838 1192 Fierce Emily
3874861 369192 AMPTN1336 1016 Corporate Malcolm
3873090 651642 AMPSC1967 1193 Empire Jeanette
3871465 651430 AMPSC1942 1193 Empire Barbara
3871289 651594 AMPSC1960 1193 Empire Dillon
3869527 651533 AMPSC1955 1193 Empire Raymond
3859667 651033 AMPSC1908 1193 Empire Horace
3850169 637521 AMPWA2698 1192 Fierce Katie
3835012 648916 AMPTX4948 1016 Corporate Doreatha
3823494 644211 AMPIN5866 1016 Corporate Aung
3813934 601637 AMPID2217 1114 Relentless Julie
3813926 639310 AMPKY4351 1016 Corporate Chad
3813925 639384 AMPID2940 1193 Empire Joshua
3813918 640256 AMPNC1360 1016 Corporate Joshua
3813917 640571 AMPOH3585 1016 Corporate Sheila
3813916 641732 AMPGA1581 1193 Empire Kimberly
3813909 644310 AMPNC1594 1203 RT - Relentless Tenacity Emma
3813895 646386 AMPGA2360 1193 Empire Michelle
3813894 646860 AMPGA2371 1193 Empire Richard
3791859 647096 AMPGA2392 1193 Empire Shawn
3784162 644259 AMPNC1592 1203 RT - Relentless Tenacity Richard
3781041 537736 AMPAZ2581 1188 Next Level Grit Stephanie
3780990 645939 AMPGA2295 1193 Empire Terrence
3779399 645959 AMPGA2298 1193 Empire Vickey
3773507 645534 AMPTX4942 1193 Corporate Baylis
3764622 366496 AMPTN1331 1114 Relentless Maria
3763039 644848 AMPGA2167 1193 Empire Linda
3760189 643824 AMPGA1966 1193 Empire Allen
3753046 644095 AMPTX4932 1194 Next Level David
3749785 644201 AMPGA2050 1193 Empire Shalonda
3728932 643164 AMPTX4906 1194 Next Level Tonya
3720630 642830 AMPTX4889 1194 Next Level Debbie
3717775 642670 AMPGA1762 1193 Empire Erick
3711085 642428 AMPGA1707 1193 Empire Stephanie
3709484 642287 AMPNC1451 1203 RT - Relentless Tenacity Kim
3696461 640611 AMPGA1361 1193 Empire Syan
3681145 640571 AMPOH3585 1016 Corporate Sheila
3668759 640256 AMPNC1360 1016 Corporate Joshua
3631683 639931 AMPIN5810 1193 Empire Maria
3626446 640152 AMPIN5832 1114 Corporate Tanya
3620510 639905 AMPNC1331 1016 Corporate Claudia
3537226 638661 AMPNC1200 1114 RT - Relentless Tenacity Richard
CustomerLastName Address1 Address2 City State County
Flamer 2121 Gramercy park DR Greensboro NC Guilford
Garbe 230 Timber Ridge Drive Pickerington OH Fairfield
Meador 5858 bonneville WY Indianapolis IN Marion
Brown 6078 W 13100 S Herriman UT Salt Lake County
Sanchez 4519 Melrose Ave Indianapolis IN Marion
Goizueta 12097 Whisper Ridge DR Noblesville IN Hamilton
Alston 1011 SELBY AVE Durham NC Durham
Smith 8211 Southeast 162nd AV Portland OR Multnomah
Lassiter 717 Rutledge ST Spartanburg SC Spartanburg
Ethridge 3925 Easy ST Macon GA Bibb
Ross 18 W Main ST Vernal UT Uintah
Czerepinski 3329 Robin RD Brunswick GA Glynn
Jackson 3225 N Centennial St High Point NC Guilford
Marshall 1392 Fairbank RD Columbus OH Franklin
Wickliffe 6722 Phillip Schmidt RD Floyds Knobs IN Floyd
Johnson 2909 Iowa AV Caldwell ID Canyon
James 217 Golden Sands LN Princeton TX Collin
Perez 47 Glenwood AV Tooele UT Tooele
Gray 384 Vanderbilt RD Spartanburg SC Spartanburg
Parris 502 Green Willow DR Inman SC Spartanburg
Branson 104 Bedford RD Spartanburg SC Spartanburg
Ross 18 W Main ST Vernal UT Uintah
Ross 1929 W 500 S Vernal UT Uintah
Rhodes 810 Rivergate Meadows Dr Goodlettsville TN Davidson
Smith 205 Herbert ST Spartanburg SC Spartanburg
Barnette 370 Abernathy RD Inman SC Spartanburg
Slone 118 Rainbow park DR Boiling Springs SC Spartanburg
Justice 110 Rainbow park DR Boiling Springs SC Spartanburg
Teauge 123 Venus ST Inman SC Spartanburg
Nelson 1885 SW Hubbard Ln Chehalis WA Lewis
Miller 5603 Maplewood ST Arlington TX Tarrant
Kyong 1173 Airport Pkwy B Greenwood IN Marion
Griffith 1424 W front ST Boise ID Ada
Underwood 2317 Lamar Ave Louisville KY Jefferson
Powell 457 Steelhead WY Boise ID Ada
Wise 3931 Whitfield RD Winston-Salem NC Forsyth
Johnson 3679 Parker Knoll LN Columbus OH Franklin
Seldal 9 Sherborne RD Savannah GA Chatham
Hernandez 1907 Joyce ST Greensboro NC Guilford
Johnson 60 Phillip DR Ellabell GA Bryan
Honaker 235 FRANK EDWARDS RD Ellabell GA Bryan
Bolden 1922 Winston DR Macon GA Bibb
Johnson 4307 Romaine ST Greensboro NC Guilford
Preetorius 19401 N 75th Dr Glendale AZ Maricopa
Morgan 39 Carolina Ash CT Midway GA Liberty
Johnson 112 Third ST Midway GA Liberty
Atherton 3821 Lasker AV Waco TX Mclennan
Guillen 4714 Packard DR Nashville TN Davidson
Burkhalter 908 Old river RD Darien GA Fairfield
Stone 3946 Conway CI Valdosta GA Lowndes
Allen 2434 Kemp ST Dallas TX Dallas
Mcfadden 3528 Walstine LN Valdosta GA Lowndes
Rhodes 405 Melody LN Gainesville TX Cooke
Mary 3325 Evers PY Denton TX Denton
Harris 5447 Speir ST Savannah GA Chatham
Grant 12452 Largo DR Savannah GA Chatham
Brandon 4082 Clovelly DR Greensboro NC Guilford
Jemison 617 MADISON DR Hinesville GA Liberty
Johnson 3679 Parker Knoll LN Columbus OH Franklin
Wise 3931 Whitfield RD Winston-Salem NC Forsyth
Tapia 7453 Moultrie DR Indianapolis IN Marion
Banks 5344 Skipping stone DR Indianapolis IN Marion
Heilig 122 Oakwood AVE Salisbury NC Rowan
Watts 2800 Patterson AV Winston Salem NC Forsyth
Zip AccountHolder IsAccountHold CaseType IsServiceCaseType CaseReason
27406 AMP Smart 0 Task 0 Follow-Up Required
43147 AMP Smart 0 Task 0 Follow-Up Required
46237 AMP Smart 0 Task 0 Follow-Up Required
84096 AMP Smart 0 Task 0 ASK AMP
46241 AMP Smart 0 Task 0 Follow-Up Required
46060 AMP Smart 0 Task 0 Follow-Up Required
27713 AMP Smart 0 Task 0 ASK AMP
97236 AMP Smart 0 Task 0 Follow-Up Required
29302 AMP Smart 0 Task 0 ASK AMP
31204 AMP-Loyalty 0 Task 0 Paperwork Requested
84078 AMP-Loyalty 0 Task 0 ASK AMP
31520 AMP-Loyalty 0 Task 0 POH
27265 AMP-Loyalty 0 Task 0 Follow-Up Required
43207 AMP Smart 0 Task 0 POH
47119 AMP Smart 0 Task 0 Follow-Up Required
83605 AMP Smart 0 Task 0 POH
75407 AMP-Loyalty 0 Task 0 Follow-Up Required
84074 AMP-Loyalty 0 Task 0 ASK AMP
29301 AMP Smart 0 Task 0 ASK AMP
29349 AMP Smart 0 Task 0 Follow-Up Required
29301 AMP Smart 0 Task 0 Follow-Up Required
84078 AMP-Loyalty 0 Task 0 Paperwork Requested
84078 AMP-Loyalty 0 Task 0 Follow-Up Required
37072 AMP Smart 0 Task 0 Paperwork Requested
29301 AMP Smart 0 Task 0 Follow-Up Required
29349 AMP Smart 0 Task 0 ASK AMP
29316 AMP-Loyalty 0 Task 0 Paperwork Requested
29316 AMP Smart 0 Task 0 POH
29349 AMP-Loyalty 0 Task 0 Paperwork Requested
98532 AMP Smart 0 Task 0 Paperwork Requested
76018 AMP-Loyalty 0 Task 0 Follow-Up Required
46143 AMP Smart 0 Task 0 ASK AMP
83702 AMP Smart 0 Task 0 Paperwork Requested
40216 AMP Smart 0 Task 0 Paperwork Requested
83704 AMP Smart 0 Task 0 Paperwork Requested
27105 AMP Smart 0 Task 0 Paperwork Requested
43219 AMP Smart 0 Task 0 ASK AMP
31419 AMP Smart 0 Task 0 Paperwork Requested
27405 AMP Smart 0 Task 0 Paperwork Requested
31308 AMP Smart 0 Task 0 Paperwork Requested
31308 AMP Smart 0 Task 0 Paperwork Requested
31206 AMP-Loyalty 0 Task 0 ASK AMP
27407 AMP Smart 0 Task 0 Follow-Up Required
85308 AMP Smart 0 Task 0 Paperwork Requested
31320 AMP-Loyalty 0 Task 0 Follow-Up Required
31320 AMP Smart 0 Task 0 POH
76707 AMP Smart 0 Task 0 Paperwork Requested
37211 AMP Smart 0 Task 0 Paperwork Requested
31305 AMP Smart 0 Task 0 POH
31605 AMP Smart 0 Task 0 POH
75241 AMP Smart 0 Task 0 ASK AMP
31605 AMP Smart 0 Task 0 Paperwork Requested
76240 AMP Smart 0 Task 0 Follow-Up Required
76207 AMP Smart 0 Task 0 ASK AMP
31406 AMP Smart 0 Task 0 ASK AMP
31419 AMP Smart 0 Task 0 Follow-Up Required
27406 AMP-Loyalty 0 Task 0 ASK AMP
31313 AMP Smart 0 Task 0 POH
43219 AMP Smart 0 Task 0 ASK AMP
27105 AMP Smart 0 Task 0 ASK AMP
46217 AMP-Loyalty 0 Task 0 ASK AMP
46237 AMP Smart 0 Task 0 Paperwork Requested
28146 AMP-Loyalty 0 Task 0 ASK AMP
27105 AMP-Loyalty 0 Task 0 Follow-Up Required
CaseQueue CustomerName CustomerPhone1 InstallDate SaleDate
Paperwork LATONYA FLAMER 336-210-3999 10/20/2022 15:13 10/19/2022
Payments STEPHEN GARBE 614-506-5927 5/3/2017 18:06 5/3/2017
Paperwork MADISON MEADOR 317-775-9333 9/29/2022 10:24 9/14/2022
Paperwork STEVEN BROWN 801-230-4684 9/20/2021 23:25 9/20/2021
Paperwork RENE SANCHEZ 317-603-2505 10/22/2022 12:39 9/6/2022
Paperwork MONIQUE GOIZUETA 317-809-7886 9/20/2022 12:37 8/10/2022
Paperwork ROSEMARY ALSTON 919-638-2083 5/26/2022 14:14 5/25/2022
Data Entry LINDA SMITH 503-307-2993 10/15/2022 13:27 10/14/2022
Paperwork NORMAN LASSITER 843-933-1688 10/12/2022 16:43 10/12/2022 14:49
Paperwork BETTY ETHRIDGE 478-251-1050 7/28/2022 21:03 7/28/2022
Paperwork EMILY ROSS 435-219-8271 9/17/2022 21:24 9/17/2022
AskAmp SHERRIE CZEREPINSKI 912-222-2709 6/23/2022 19:37 6/23/2022
Payments LORRAINE JACKSON 336-947-9929 7/3/2021 12:20 6/24/2021
Paperwork WANIKEE MARSHALL 937-572-6478 10/6/2022 12:41 9/19/2022 13:00
Paperwork KIM WICKLIFFE 502-345-7572 5/5/2022 12:06 5/5/2022
Paperwork KATHERENE JOHNSON 208-455-5631 9/22/2022 14:04 9/14/2022
Payments LOTTIE JAMES 469-739-2805 9/28/2022 20:45 8/30/2022
Paperwork ISAPELA PEREZ 385-666-7570 9/10/2022 12:43 9/5/2022
Paperwork PENOLA GRAY 864-576-8595 9/12/2022 14:11 9/12/2022
Paperwork WILLIAM PARRIS 864-599-7718 9/8/2022 15:52 9/8/2022 13:13
Paperwork CHARLES BRANSON 864-415-8247 9/9/2022 18:21 9/9/2022
Payments EMILY ROSS 435-219-8271 9/17/2022 21:24 9/17/2022
Payments EMILY ROSS 435-219-8271 9/17/2022 20:12 9/17/2022
Paperwork MALCOLM RHODES 615-397-5893 8/5/2015 22:23 8/4/2015
AskAmp JEANETTE SMITH 864-278-2950 9/13/2022 16:58 9/13/2022
Payments BARBARA BARNETTE 864-457-6463 9/9/2022 16:16 9/9/2022
Paperwork DILLON SLONE 864-901-3577 9/12/2022 16:52 9/12/2022
Paperwork RAYMOND JUSTICE 864-515-8312 9/10/2022 18:46 9/10/2022
Paperwork HORACE TEAUGE 864-426-6330 9/3/2022 20:20 9/3/2022
Payments KATIE NELSON 360-999-3463 9/13/2021 19:30 9/13/2021
Data Entry DOREATHA MILLER 817-375-1445 9/20/2022 17:38 8/11/2022
Payments AUNG KYONG 317-992-8419 8/10/2022 13:58 6/28/2022
Paperwork JULIE GRIFFITH 530-570-0061 10/13/2021 10:56 6/26/2020
Paperwork CHAD UNDERWOOD 502-712-4633 2/23/2022 13:03 8/3/2019
Paperwork JOSHUA POWELL 208-315-4082 9/28/2022 13:35 1/31/2022
Paperwork JOSHUA WISE 336-497-7340 4/29/2022 8:12 4/29/2022
Paperwork SHEILA JOHNSON 614-625-9823 5/10/2022 11:41 5/2/2022
Paperwork KIMBERLY SELDAL 912-755-0582 5/21/2022 13:46 5/21/2022
Paperwork EMMA HERNANDEZ 703-582-3474 6/29/2022 15:16 6/29/2022 11:45
Paperwork MICHELLE JOHNSON 706-718-2902 7/22/2022 14:32 7/19/2022
Paperwork RICHARD HONAKER 859-444-3401 7/22/2022 21:12 7/22/2022
Paperwork SHAWN BOLDEN 404-951-0827 7/25/2022 23:11 7/25/2022
Payments RICHARD JOHNSON 336-587-8175 6/29/2022 9:36 6/28/2022
Payments STEPHANIE PREETORIUS 602-908-9386 10/2/2018 19:07 9/29/2018
Payments TERRENCE MORGAN 912-657-5438 7/16/2022 16:32 7/16/2022
Paperwork VICKEY JOHNSON 912-332-3039 7/16/2022 16:07 7/16/2022
Paperwork BAYLIS ATHERTON 512-944-5126 9/16/2020 12:57 9/16/2020
Paperwork MARIA GUILLEN 615-727-3570 7/24/2015 20:35 7/24/2015
Paperwork LINDA BURKHALTER 912-230-2641 7/6/2022 19:57 7/6/2022
Paperwork ALLEN STONE 229-375-2913 6/22/2022 15:32 6/22/2022
Paperwork DAVID ALLEN 214-523-4125 6/25/2022 16:22 6/25/2022
Paperwork SHALONDA MCFADDEN 229-460-5195 6/27/2022 21:40 6/27/2022
AskAmp TONYA RHODES 940-372-4767 6/13/2022 18:20 6/13/2022
Paperwork DEBBIE MARY 940-435-1245 6/7/2022 21:06 6/7/2022
Paperwork ERICK HARRIS 912-239-0421 6/4/2022 14:37 6/4/2022
Paperwork STEPHANIE GRANT 912-428-6945 5/31/2022 19:27 5/31/2022
Paperwork KIM BRANDON 336-938-9819 5/28/2022 17:47 5/28/2022
AskAmp SYAN JEMISON 912-531-1296 5/4/2022 20:10 5/4/2022
AskAmp SHEILA JOHNSON 614-625-9823 5/10/2022 11:41 5/2/2022
Payments JOSHUA WISE 336-497-7340 4/29/2022 8:12 4/29/2022
Paperwork MARIA TAPIA 317-695-6134 3/17/2022 22:39 3/17/2022
Paperwork TANYA BANKS 317-626-1539 5/29/2020 14:44 5/29/2020
Paperwork CLAUDIA HEILIG 704-797-1299 3/25/2022 13:25 3/15/2022
Paperwork RICHARD WATTS 336-986-0046 11/18/2021 12:51 11/9/2021
DateOpened DateReviewed DateResolved TechActualArrivalDate TechActualDepartureDate
10/27/2022 17:55
10/27/2022 15:17
10/27/2022 9:59
10/26/2022 12:13
10/26/2022 9:40
10/26/2022 9:32
10/25/2022 11:11
10/25/2022 10:29
10/19/2022 9:53
10/17/2022 9:51
10/14/2022 16:32
10/14/2022 15:49
10/10/2022 10:00
10/7/2022 8:23
9/27/2022 9:03
9/23/2022 8:54
9/22/2022 21:43
9/22/2022 15:54
9/22/2022 15:47
9/21/2022 21:26
9/21/2022 16:12
9/17/2022 22:55
9/17/2022 20:41
9/15/2022 16:06
9/14/2022 12:19
9/13/2022 21:41
9/13/2022 9:02
9/12/2022 10:04
9/6/2022 9:53
8/31/2022 8:44
8/22/2022 15:56
8/15/2022 12:17
8/9/2022 10:26
8/9/2022 10:18
8/9/2022 10:17
8/9/2022 10:10
8/9/2022 10:09
8/9/2022 10:08
8/9/2022 10:00
8/9/2022 9:48
8/9/2022 9:47
7/26/2022 8:46
7/21/2022 10:56
7/19/2022 13:35
7/19/2022 10:16
7/18/2022 11:27
7/14/2022 17:11
7/8/2022 11:30
7/7/2022 8:49
7/5/2022 21:14
6/30/2022 12:30
6/28/2022 9:46
6/14/2022 8:30
6/8/2022 13:42
6/6/2022 15:13
6/1/2022 17:15
5/31/2022 9:31
5/22/2022 21:38
5/11/2022 8:57
5/2/2022 10:03
4/5/2022 11:19
4/1/2022 15:00
3/28/2022 8:58
1/28/2022 12:31
TechMileage TripFeeAmount WaveTripFee DaysOpen AccountStatus
0 Yes 1 Installed
0 Yes 1 Installed
0 0 Yes 1 Installed
0 0 Yes 2 Installed
0 0 Yes 2 Installed
0 0 Yes 2 Installed
0 0 Yes 3 Installed
0 0 Yes 3 Installed
0 0 Yes 9 Installed
0 0 Yes 11 Installed
0 0 Yes 14 Installed
0 0 Yes 14 Installed
0 0 Yes 18 Installed
0 0 Yes 21 Installed
0 0 Yes 31 Installed
0 0 Yes 35 Installed
0 0 Yes 36 Installed
0 0 Yes 36 Installed
0 0 Yes 36 Installed
0 0 Yes 37 Installed
0 0 Yes 37 Installed
0 0 Yes 41 Installed
0 0 Yes 41 Installed
0 0 Yes 43 Installed
0 0 Yes 44 Installed
0 0 Yes 45 Installed
0 0 Yes 45 Installed
0 0 Yes 46 Installed
0 0 Yes 52 Installed
0 0 Yes 58 Installed
0 0 Yes 67 Scheduled
0 0 Yes 74 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 80 Installed
0 0 Yes 94 Installed
0 0 Yes 99 Installed
0 0 Yes 101 Installed
0 0 Yes 101 Installed
0 0 Yes 102 Installed
0 0 Yes 106 Installed
0 0 Yes 112 Installed
0 0 Yes 113 Installed
0 0 Yes 115 Installed
0 0 Yes 120 Installed
0 0 Yes 122 Installed
0 0 Yes 136 Installed
0 0 Yes 142 Installed
0 0 Yes 144 Installed
0 0 Yes 149 Installed
0 0 Yes 150 Installed
0 0 Yes 159 Installed
0 0 Yes 170 Installed
0 0 Yes 179 Installed
0 0 Yes 206 Installed
0 0 Yes 210 Installed
0 0 Yes 214 Installed
0 0 Yes 273 Installed
AssignedToUserName SalesRep Technician
1.AMP SUPPORT JASON WELLINGTON NICOLI CLAPIER
1.AMP SUPPORT ZECH HATTEN ROBERT BRUNNER
1.AMP SUPPORT MADDI HOLT DUSTIN MATTOX
1.AMP SUPPORT BRITTON SNOOK RICHARD LEETHAM
1.AMP SUPPORT JORDAN (LOYALTY) MADRIGAL DUSTIN MATTOX
1.AMP SUPPORT SPENCER WEBB DUSTIN MATTOX
1.AMP SUPPORT SHANE HALL JEREMY JENSEN (TECH)
1.AMP SUPPORT DAVE LUMAN TEST TECH
1.AMP SUPPORT GAVIN LADNER ALEC EARLS
1.AMP SUPPORT JACK ROWLEY TAYLOR STANSELL
1.AMP SUPPORT FABIAN GUITRON RAMIREZ CAMERON CHAVEZ
1.AMP SUPPORT HARRISON BAKER TRAVIS CASH
1.AMP SUPPORT CAROLINA GARCIA TEVITA LEETHAM
1.AMP SUPPORT RACHEL REYNOLDS DAN MOORE
1.AMP SUPPORT AUSTIN BOWLING ABE ZIMMERMAN
1.AMP SUPPORT SPENCER WEBB OOA OUT OF AREA 3RD PARTY
1.AMP SUPPORT MADDI HOLT DANIEL CASTANEDA
1.AMP SUPPORT DEVAN TURNER KYLEE STARKS
1.AMP SUPPORT JOCELYN CUBIZ KYLE MAIKE
1.AMP SUPPORT JACK ROWLEY DANIEL WOODLIEF
1.AMP SUPPORT GAVIN LADNER ALEC EARLS
1.FABIAN GUITRON RAMIREZ FABIAN GUITRON RAMIREZ CAMERON CHAVEZ
1.AMP SUPPORT FABIAN GUITRON RAMIREZ CAMERON CHAVEZ
1.AMP SUPPORT VALERI SILVA CHRISTIAN GONZALEZ
1.AMP SUPPORT JACK ROWLEY ALEC EARLS
1.AMP SUPPORT JACK ROWLEY DANIEL WOODLIEF
1.AMP SUPPORT JACK ROWLEY ALEC EARLS
1.AMP SUPPORT JACK ROWLEY KYLE MAIKE
1.AMP SUPPORT JACK ROWLEY TAYLOR STANSELL
1.AMP SUPPORT ALEK LOPEZ RICHARD LEETHAM
1.AMP SUPPORT MAILE FISHER DANIEL CASTANEDA
1.AMP SUPPORT AMP CORP A2 DUSTIN MATTOX
1.AMP SUPPORT SHANE HALL TANNER BURKE
1.AMP SUPPORT AMP CORP A2 TEST TECH
1.AMP SUPPORT DYLAN BRODIGAN TANNER BURKE
1.AMP SUPPORT MAILE FISHER TEST TECH
1.AMP SUPPORT GION MARURI DAN MOORE
1.AMP SUPPORT GREG STANLEY ALEX SPERRY
1.BENEDICT FLORES ANGELA GREEN ALEX SPERRY
1.AMP SUPPORT ALEC ZAFFIRO ALEC EARLS
1.AMP SUPPORT JOCELYN CUBIZ ALEC EARLS
1.AMP SUPPORT JACK ROWLEY ERIN DONELSON (TECH)
1.JOSH ROSALES MARK HURST JEREMY JENSEN (TECH)
1.AMP SUPPORT KEVIN SIMCOX DAVID FARIAS
1.AMP SUPPORT JUAN CONTRERAS TAYLOR STANSELL
1.AMP SUPPORT JACK ROWLEY ERIN DONELSON (TECH)
1.AMP SUPPORT AMP CORP A2 TEST TECH
1.AMP SUPPORT ZACH SAYLES JORDAN JONES
1.AMP SUPPORT JACK ROWLEY KYLE MAIKE
1.AMP SUPPORT GIOVANNI MALDONADO KYLE MAIKE
1.AMP SUPPORT DONALD KENDALL DANIEL CASTANEDA
1.AMP SUPPORT GAVIN LADNER RONNIE ROBERSON
1.AMP SUPPORT MARK MCNEIL JACOB NICHOLS (TECH)
1.AMP SUPPORT MARK MCNEIL DANIEL CASTANEDA
1.AMP SUPPORT CARRIN MCELHINNY TRAVIS CASH
1.AMP SUPPORT BACCHUS SIKORA NATE WILLIAMS
1.AMP SUPPORT SHANE HALL NICOLI CLAPIER
1.AMP SUPPORT JOCELYN CUBIZ C WALK
1.AMP SUPPORT GION MARURI DAN MOORE
1.AMP SUPPORT MAILE FISHER TEST TECH
1.AMP SUPPORT LUKE NIELSON TRAVIS CASH
1.AMP SUPPORT LORA KIM JASON YU
1.AMP SUPPORT MAILE FISHER NICOLI CLAPIER
1.AMP SUPPORT MIKE WOMBLE JEREMY JENSEN (TECH)
AssignedToPosition OpenedBy ReviewedBy ResolvedBy CustomerCaseStatusId
LISA WEBSTER 1
JAY REYES 1
LISA WEBSTER 1
SHAWN WORTHINGTON 1
LISA WEBSTER 1
LISA WEBSTER 1
KALINA ACEVEDO 1
KALINA ACEVEDO 1
SHAWN WORTHINGTON 1
RACHEL UIBEL 1
KALINA ACEVEDO 1
KALINA ACEVEDO 1
BRAXTON PIERCE 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
JAY REYES 1
SHAWN WORTHINGTON 1
SHAWN WORTHINGTON 1
LISA WEBSTER 1
LISA WEBSTER 1
Sales Rep JAY REYES 1
JAY REYES 1
AUTUMN CLARK 1
SHAWN WORTHINGTON 1
KALINA ACEVEDO 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
MADDI HOLT 1
JAY REYES 1
KALINA ACEVEDO 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
Corporate Employee RACHEL UIBEL 1
RACHEL UIBEL 1
RACHEL UIBEL 1
SHAWN WORTHINGTON 1
Corporate Employee SHAWN WORTHINGTON 1
AUTUMN CLARK 1
LISA WEBSTER 1
RACHEL UIBEL 1
DAVID WHITE 1
BRADEN FUNKE 1
RACHEL UIBEL 1
KALINA ACEVEDO 1
SHAWN WORTHINGTON 1
RACHEL UIBEL 1
SHAWN WORTHINGTON 1
SHAWN WORTHINGTON 1
RACHEL UIBEL 1
LISA WEBSTER 1
RACHEL UIBEL 1
KALINA ACEVEDO 1
SHAWN WORTHINGTON 1
SHAWN WORTHINGTON 1
SHAWN WORTHINGTON 1
JANE LOVEDORIAL 1
RACHEL UIBEL 1
LISA WEBSTER 5
CaseStatus CustomerCaseCustomStatusId CustomStatusName ScheduledBy DateScheduled
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ThirdPartyJobNumber
FirstNote
We need the MA
Customer will not be available today to complete the moves install QA. Customer will call once they're available to do the QA
Missing SIA
MA is invalid please collect
Missing SIA
Missing SIA
invalid MA - NOC not signed.
Please upload QA 1
Missing SIA please collect
Signature on SIA shows a smiley face instead of the account holder's name. Please collect a new SIA showing the account hold
Please collect Joinder
POH Required
Customer freeze ended, they need to pay October invoice and the $35 install fee from move install
Note shows the mother, Ann, is deceased. We need paperwork showing Wanikee owns the home now.
I believe this account was made in error. The customer has a different account that was installed months ago for a move. Can
POH needed.
Please call to complete QA2
Missing SIA please collect
Missing MA and SIA please collect
We are missing the TOF
Please collect the missing SIA
Need Joinder MA since tech/customer mentioned this is a business property. please collect Joinder and update security view
Confirmed by Rep. QTY 3 of camera install fee will be charged to the customer $50 each. please call the customer to collect a
VIP move, reamp back to 60 months, adding free doorlock, adding indoor camera for $5 increase in MMR. MMR changed from
POH needed or two singer MA with Samuel rodgers on the MA
check not received.
MA signature invalid. We need an MA with Dillon's signature.
POH needed. QA note says the homeowner showing up is the mother of the account holder, Raymond. The MA is a two-signe
MA
COThas hastothe
move wrong
1885 SW email.
HubbardPlease collect new
Ln Chehalis, WA one withtransferring
98532. the correctall
email.
equipment. $198 move fees.

Missing tech2 Call - And need to complete QA2, please call the customer and ask when are they available so tech can go their
check not received
Missing SIA
Missing SIA
Missing SIA
Missing SIA
Missing SIA. can we call about that as we call about POH?
Missing SIA
Missing SIA
Missing SIA
Missing SIA
POH needed
Please collect first payment. Call after 730 PM eastern time or best chances
customer is doing a COT move. new address is 19401 N 75th Dr, Glendale, AZ 85308. full system check. she also would like to
Please set up a subscription for the $50 cam fee to be taken out.
POH needed Denson, 214 725 3933 cell (Auto notify)
Sister(Carrie
Verbal code: Cotton
36 month agreement. Removing 10 dollar increase. Adding 345 panel.
POH needed. Account holder stated that the homeowner showing is her daughter. We will need documentation that Linda ow
POH required
missing SIA please collect
Pre-survey notes state that the homeowner pulling up is the account holder's boyfriend. We will need documentation showin
POH needed
POH needed
POH needed.
The MA doesn't have a signature on it. We need the customer to sign a new MA.
POH needed
POH Required
POH needed
No first payment was ever collected
TOF
Tanyais Dionne
needed,isalso try over
taking and collect POH ifofpossible
the account Damon Ashman Account# 597933 paperwork being sent, Tanya Dionne primary n

POH needed showing Barbara now owns the home.

The customer confirmes his mom owns the home we need POH that he owns it too.
LastNote
We need the MA
Customer will not be available today to complete the moves install QA. Customer will call once they're available to do the QA
Missing SIA
Called to collect updated MA. NA. LVM
Called to collect SIA. Spoke with Rene. He's at work. Ask if we could call him back at 6pm today. Adv him that we will just callb
Called Monique Goizueta (Account Holder) routed to VM, LVM.
Called Rosemary Alston (Account Holder) to obtain MA. NA, mailbox is full.
Confirmed from TL Jay there is an email request for cut call. Will wait for the call to be uploaded
Called Primary to collect SIA. NA.LVM
called AH for the SIA, NA LVM
Called Emily Ross (Account Holder) to obtain Joinder, NA LVM Sent ATC
Called Sherrie Czerepinski (Account Holder) to obtain POH paperwork but was able to speak with Brett (Spouse) and said they
As per
Call Britain, on
customer weNov.02,
would need
2022.toCase
keepupdating
the case of the payment open until the 28th. Don't call her until that day as instructed
Called Kim on Primary to Collect SIA, NA Was Routed to VM, LVM.

Called primary to collect SIA, POH. Someone answered the call and hung up right away.
Called primary to complete QA2. NA routed to VM/LVM
Called primary to collect SIA, NA. Number no longer active.
Called primary to collect MA & SIA. Someone answered then hang up immediately.
Case updated, Follow up with customer after 10 business days. (11/01/2022)
Called primary to collect SIA. routed to VM, VM Full.
Called Emily Ross (AH) to obtain Joinder. Routed to VM. LVM. Sent ATC
Called primary to collect SIA, MA Joinder and $50 cam install fee. NA, LVM. ATC sent.
Updating case and just waiting for the Move QA recording to be uploaded.
case updated per kyle follow up nxt week 10/31
As per previous notes CASE #3932037 (Sup Case) has been created. Waiting for further instructions. status still reviewed
Called
Called AH to collect
Raymond (AH)SIA
onand MA with
primary AH signature.
To Collect POH. NAVM not
was set upto
Routed yet.
VM, VM not set up yet.
Called Horace (AH) on primary to collect Correct email address so we can get signed the MA. NA was Routed to VM. VM is ful

Spoke with Katie (AH) to collect $99 moves fee as she mentioned yesterday she paid twice ($99) so let her know we only ded
Called primary to finish QA2 and to reschedule their installation appointment, NA VM Full.
As per Tawni's response on the E-mail sent to back-ops, we will likely be able to start installing these Cameras in the beginnin
Called Chad
Called Primary
on to collecttoSIA,
Primary NA LVM
Collect SIA, NA Routed to VM, Left Voice Mail.
As per Benedict's notes, we call the customer once a week (every Saturday). Follow-up on 10/29.

Called
Called Joshua
primaryon
toprimary to collect
collect SIA. NA, VM SIA, LVM
Full

Called Kimberley (AH) called on primary to collect SIA. Routed to VM. LVM
Called Emma Hernandez to obtain ESEA. NA mailbox is full. SMS Sent
Called AH for SIA. NA LVM
Called primary to collect SIA. Routed to VM. LVM
Called cx for POH. NA LVM.
Called Richard (AH) to collect first payment, routed to VM, VM full sent SMS notification.
Called Stephanie to collect $198 Move Fee. Routed to VM. VM is full
Called Terrence to collect payment for Camera Install fee of $50 & Activation Fee $199. NA, Routed to VM, VM is full. LSMS.
Called Vickey Johnson (Account Holder) to collect POH, LVM.
Called Baylis (AH) on primary to collect SIA. NA, LVM.
Called primary number to collect add/delete, Routed to VM. LVM.
Called primary to collect POH. NA routed to VM/VM Full.
Called Allen (AH) to collect POH. NA, LVM. Sent ATC.
Called
Called David (AH)(AH)
Shalonda on (214) 523-4125
to inquire abouttothe
collect SIA. Number
2nd signer is busy. Called
MA document E-contact
that Travis needsShaquilla (Spouse).
to sign. Routed to NA|LVM.
VM. LVM.
Called Tonya on primary to collect POH. NA was Routed to VM which is not set up yet.

Called
Called Debbie
primary(AH) to collect
to collect POH.POH.VM.LVM Sent
NA. VM not yet setATC.
up, Sent ATC

Called AH to collect MA, spoke with AH created a case regarding cancellation. while speaking with Loyalty (Autumn) ah got di
Called Kim (AH) on primary to collect POH & TOF. NA, VM full. SMS notification sent, ATC sent as well.
Called Syan to collect POH, directed to VM but VM not yet setup. Called Syan's other number from ECon (Spouse), LVM.
Called Sheila (614) 625-9823to collect POH and SIA. NA. Routed to VM. VM is Full.
Called primary to collect 1st payment and SIA. NA LVM. Emailed ATC.
Called (317) 695-6134 for TOF and POH, Routed to VM. LVM.
No payment posted yet. Updating case. Waiting for CX to pay ETF. Do not call for follow up on SIA.
Called (704) 797-1299 to collect POH Routed to VM, VM is full. Emailed ATC.
As per the case notes, the customer is on vacation and will be back by 1st or 2nd week of November. Updating case.
DateLastUpdated NewEquipmentList NewEquipmentTotalCost TotalSupplierPrice Funded_Date
10/27/2022 17:55
10/27/2022 15:17 5/9/2017
10/27/2022 10:00 9/30/2022
10/27/2022 12:03
10/27/2022 12:41 10/27/2022
10/27/2022 12:15 9/23/2022
10/27/2022 12:55
10/27/2022 13:00 10/17/2022
10/27/2022 12:15
10/27/2022 8:11
10/27/2022 13:40 9/30/2022
10/27/2022 13:32
10/27/2022 13:51
10/27/2022 11:42 10/7/2022
10/27/2022 11:50
10/27/2022 15:45 9/23/2022
10/27/2022 15:59
10/27/2022 11:28
10/27/2022 12:55
10/27/2022 14:50 9/12/2022
10/27/2022 15:06 9/13/2022
10/27/2022 10:19 9/30/2022
10/27/2022 10:30 9/30/2022
10/27/2022 11:12 8/18/2015
10/27/2022 11:15
10/26/2022 10:44
10/27/2022 9:10
10/27/2022 10:57
10/27/2022 11:05
10/27/2022 9:42 9/15/2021
10/27/2022 9:53
10/27/2022 10:03
10/27/2022 10:31 11/30/2021
10/27/2022 8:57 8/5/2019
10/27/2022 9:19 10/27/2022
10/27/2022 9:24
10/27/2022 9:37 5/11/2022
10/27/2022 11:12 5/24/2022
10/27/2022 11:29 6/30/2022
10/27/2022 11:37 7/26/2022
10/27/2022 12:15 7/26/2022
10/27/2022 9:10
10/27/2022 9:42
10/27/2022 9:56 10/4/2018
10/27/2022 10:04
10/27/2022 10:13
10/27/2022 10:23 9/30/2020
10/27/2022 11:12 7/31/2015
10/27/2022 11:20
10/27/2022 11:38 6/30/2022
10/27/2022 11:47
10/27/2022 11:23
10/27/2022 12:02 6/15/2022
10/27/2022 12:07 6/9/2022
10/27/2022 12:47 9/30/2022
10/27/2022 15:03
10/27/2022 14:39 6/30/2022
10/27/2022 12:53 5/22/2022
10/27/2022 12:40 5/11/2022
10/27/2022 12:24
10/27/2022 11:47 6/30/2022
10/27/2022 11:42
10/27/2022 11:33 3/31/2022
10/27/2022 11:31 3/31/2022
OpenHolds OpenCases CaseCategory ThirdPartyCauseCode ThirdPartyProblemCode
2 1 Case
0 2 Case
1 0 Case 1
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1 0 Case 1
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3 0 Case 1
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ThirdPartyIsSignalsChecked BillableCompany SecondaryAssignedToUserName
Email
latonyaflamer@aol.com
jwatson4509@gmail.com
madigrace131313@gmail.com
steamybrown@gmail.com
joselyn.diiaz44@gmail.com
albertogoizueta@gmail.com
rjalston8@gmail.com
lindapatriciasmith@yahoo.com
genelass@yahoo.com
lavenderstormcrow@gmail.com
emilyross7665@icloud.com
czerepinskielectric@gmail.com
lorrainejackson310@yahoo.com
WMARSHALL8@WOH.RR.COM
wickliffe70@gmail.com
katherenejohnson@icloud.com
davipcredit@gmail.com
pelaniitsuma@gmail.com

williamparris41@outlook.com
glendabranson@gmail.com
emilyross7665@icloud.com
emilyross7665@icloud.com
rhodesllc35@gmail.com
Jeanettesmithaz@gmail.com
millerisaiah125@gmail.com
dillonslone123@yahoo.com
wingfieldliz0425@gmail.com
teaugehorace@gmail.com
string.kate2@gmail.com
farmergloria8@gmail.com
soe.barclub@gmail.com
julieagriffith@hotmail.com
deniseaubery2317@icloud.com
rachael.miller@revolusun.com
Josh.wise95@gmail.com
sheilajohnson986@gmail.com
roland.seldal@comcast.net
emmgua5704@gmail.com
mazomich2021@gmail.com
kdhonaker8@gmail.com
s.bolden74@gmail.com
rjohn822@gmail.com
autumnpreetorius@yahoo.com
timekadr@gmail.com
johnsonvicki354@gmail.com
lasker1propertiesllc@gmail.com
MARIAGUILLENE@YAHOO.COM
lindabrukhalter49@gmail.com
jessicastone12718@gmail.com
quillashauta4@gmail.com
londa_q@yahoo.com
tonya123rhodes@gmail.com
freymamma@gmail.com
erickartist1@yahoo.com
stephanieida2006@yahoo.com
kimbrandon123@icloud.com
trilltalk462@gmail.com
sheilajohnson986@gmail.com
Josh.wise95@gmail.com
tapializ@icloud.com
banks.t1112@gmail.com
caheilig@gmail.com