18/10/2022 11:07 Prerequisites overview

Index  

Prerequisites overview

This document provides an overview of the prerequisites to install the different upgrades of Sage X3.

Databases
Component Update 9 Version 11 Version 12
Oracle 11g R2 (upgrade and compatible 12c R1 SE2, EE 12c R1 and R2 SE2, EE
only)
12c R1 SE, EE 19c SE2, EE since release
2020 R2/V12.0.22
MS SQL Server 2012 SP2 SE, EE (upgrade and 2014 SE, EE, BI 2016 SE, EE, BI
compatible only)
2014 SE, EE, BI 2016 SE, EE, BI 2017 SE, EE, BI
2017 SE, EE, BI (only for Sage X3 2019 SE, EE, BI since release
People) 2020 R3/V12.0.23
MongoDB (installer 0.9 in initial GA release U9.0.2 3.2.6 in initial GA release V11.0.2 3.4.16 in initial GA release
included in the Sage X3 2018 R8/V12.0.14
ISO)
3.2.6 since Syracuse 9.4 in Sage 3.4.16 since Syracuse 11.11 in Sage X3 3.6.14 since Syracuse 12.5 in
X3 U9.04/Sage X3 People U9.04 V11.0.10 release 2019 R5/V12.0.20
3.4.16 since Syracuse 9.12 in Sage 3.6.14 since Syracuse 11.19 in Sage X3 4.0.27 since Syracuse 12.8 in
X3 U9.09/Sage X3 People U9.12 V11.0.15 release 2020 R3/V12.0.23
3.6.14 since Syracuse 9.19 in Sage 4.0.27 since Syracuse 11.23 in Sage X3 4.2.17 since Syracuse 12.9 in
X3 U9.12/Sage X3 People U9.16 V11.0.18 release 2020 R4/V12.0.24
4.0.27 since Syracuse 9.23 in Sage 4.2.17 since Syracuse 11.24 in Sage X3 4.4.10 since Syracuse 12.14
X3 People U9.19 Warehousing V11.0.10/Sage X3 release in release 2022 R1/V12.0.29
V11.0.19
4.4.12 since Syracuse 12.15
in release 2022 R2/V12.0.30

Note:

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MongoDB versions under 4.2 are not compatible with Windows Server 2019.
MongoDB 4.4 is not compatible with Windows Server 2012.

Server operating system

Component Update 9 Version 11 Version 12

Windows 2008 R2 (upgrade and compatible 2012 R2 is about to be deprecated. 2012 R2 is about to be deprecated. See note below.
Server only) See note below.
2012 2016 2016
2012 R2 2019 since release 2020 R2/V12.0.22
Red Hat 7.x 7.x 7.x (7.5 or later is recommended)
Enterprise
Linux 8.x (with mandatory compat-openssl10-1:1.0.2o-
3.el8.x86_64 package) since release 2021
R3/V12.0.27
Oracle 7.x 7.x 7.x (7.5 or later is recommended)
Enterprise
Linux 8.x (with mandatory compat-openssl10-1:1.0.2o-
3.el8.x86_64 package) since release 2021
R3/V12.0.27
IBM AIX To be deprecated. No new To be deprecated. No new Deprecated but it can be used as a manually
configuration should be allowed with configuration should be allowed with configured Oracle database server
IBM AIX IBM AIX

Note: Windows Server 2012 R2 should not be used for new installations, as:

Its End of Life is planned for October 10, 2023.

Sage will stop supporting Windows Server 2012 R2 in 2022.

If you are currently using Windows Server 2012 R2, you need to upgrade to Windows Server 2016 or 2019.

Servers, frameworks, and middleware

Component Update 9 Version 11 Version 12
[Link] 0.12.15 to 10.0.0 4.6.0 to 14.0.0 8.11.3 to 14.0.0
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Elasticsearch 1.5.* 1.5.* 2.4.4

6.4 since Syracuse 11.17 in V11.0.14 6.4 since Syracuse 12.3 in release 2019
R3/V12.0.18
6.8.22 since Syracuse 11.20 in V11.0.16 6.8.22 since Syracuse 12.6 in release
2020 R1/V12.0.21
7.16.2 since Syracuse 11.24 in Sage X3 Warehousing 7.16.2 since Syracuse 12.9 in release
V11.0.10/Sage X3 V11.0.19 2020 R4/V12.0.24
JVM 7.x 8u201 or later 8.x recommended 8u201 or later 8.x recommended
Apache 2.2 (obsolete and 2.2 (obsolete and deprecated) 2.2 (obsolete and deprecated)
deprecated) 2.4 highly recommended
2.4 highly recommended

2.4 recommended
BO Business Object XI 4.1 Business Object XI 4.1 SP3 patch 1 Business Object XI 4.2 SP8 patch 600
SP3 patch 1
.Net 3.5 and 4 3.5 and 4 3.5 and 4
framework

Browsers
Component Update 9 Version 11 (or above)
Google Chrome v87+ v87+
Firefox v79+ v79+
Safari (Mac OS only) v13+ v13+
Chromium-based Edge v87+ v87+

Note: Desktop browsers are certified on Windows 7, Windows 8.1, Windows 10 (Edge only on Windows 10), and Mac OS X. Other Linux-based systems
are "compatible only."
Note: Internet Explorer 11 and the first Microsoft Edge version are not supported anymore. However, some Internet Explorer components are still
used by the Sage X3 Office plugin, so you should not uninstall

plugin.
Internet Explorer 11 from the desktop if you are using the Office

Mobility
Component Update 9 Version 11 (or above)

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iOS 8+ 10 (may run on 9 but this is now an old iOS version)

Android 4.3+ 7 (Nougat)

Client components

Component Update 9 Version 11 Version 12

MS/Office (32 and 64 bit editions). *Requires IE11 2010, 2013, 2010, 2013, 2010, 2013,
2016 2016 2016
MS/Office as part of Office 365 (32 and 64 bit editions) on-premise. No support for Office 2013, 2016 2013, 2016 2013, 2016
online. *Requires IE11
MS/Outlook (32 and 64 bit editions). 2010, 2013, 2010, 2013, 2010, 2013,
2016 2016 2016
MS/Outlook as part of Office 365 (32 and 64 bit editions) on-premise. No support for 2013, 2016 2013, 2016 2013, 2016
Office online.
Ilog Win7, Win8.1,
Win10
Crystal Reports Designer CR2013 and CR2013 and CR2013 and
CR2016 CR2016 CR2016

Note: To use Crystal Reports Designer 2016, the Print Server version must be ≥ 2.18.

Virtualization platforms
You can run Sage X3 on a virtualization platform. This is supported if:

The operating system used in the Sage X3 virtual machines:

Is certified by the virtualization platform vendor.

Is supported by Sage X3.

The virtualized environment is correctly configured and managed according to virtualization platform and hardware vendors’ good practices,
particularly:

Lowest possible latency between the database tier and the application/runtime tier.
No (or very little) CPU over-provisioning.
No or moderate memory over-provisioning.
Plenty of storage IOPs for the database tier. SSD highly recommended.

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Index  

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