VOCABULARY ina hotel Match the words and symbols. > i ke ele Reception the lift (hf single room sing rom adouble room Cn the bar the ground floor (grave) fl: (first, second, thied, etc) (431) Listen and check GB INTRODUCTION 443) Watch or listen to Jenny and Rob. Mark the sentences T (true) or F (false). 1. Rob lives and worksin London 2. He'sawriter fora magazine 3 Thename of his magazine is London 20seven. Jenny is British. She's an assistant editor. 6 Isher second time in the UK. Watch or listen again. Say why the F sentences are false. 3 GB CHECKING IN a. 451) Watch or listen to Jenny checking into a hotel room. Answer the questions 1 Complete Jenny's surname: Z1_LI_SK 2 Whar'sher room number? b_ Watch or listen again. Complete the You Hear phrases. )) YouHear YouSay( > Good evening, madam. Hello, have areservation. My name's Jennifer Zielinski can you that, please? ZHELINSGL For five nights? Yes, that's right. Canthave your passport, please? Just a second..Here you are. Thank you. Can you sign here, 2 Thank you. Here's your Its room 306, on the third floor. The is over there, Thelift? Oh, the elevator, Yes. Enjoy your stay, Ms Zielinski. Thank you. and American English DelishEngish elevator = American English 2= cil nbriish English, 1! inAmercan English Coes : Good morning=>12.00 Good afternoon = 12.00 > 18.00 Good evening = 18.00> Goodmnat = Goodbye (when yougo to bed) adams apoite way togreetawoman Sir=apoite way to greet aman © @46)) Watch or listen and repeat the You Say phrases. Copy the rhythm,4 GB JENNY TALKS TO ROB 4 (48)) Watch or listen and mark the sentences'T (erue) ot F (false) 1 Jenny has a coffee. 2. She is in London on business. 3. The waitress is German. 4 Jenny phones Rob Walker: 5 Jenny istired 6 Their meeting is at 10.00. Practise the dialogue with a partner. Work in pairs. Read your role and look at the dialogue in 3b. What do you need to change? A (book open) You are the receptionist. It's 1LOOatn Bivcom e207 en che second. b_ Watch orlisten again. Say why the F sentences are false floor. Begin with Good morning sir] madam. ¢ (@)4a)) Read the information in the box. Listen and repeat the B (book closed) You arrive at the hotel. Use Would you like,..? phrases and the responses, Practise offering your name and surname drinks and responding £ fa Roleplay the dialogue. Then swap roles. Pee @47)) Look at the information in the box. Would you like acoffee? Yes, please. Listen and repeat the Can...? phrases. Would you like anather tea? No, thanks. We use Would you ke..? to offer somebody something, Guyer aaemeae We respond Yes, please or No, thanks. Can you sign here? Can you spell that? 4. Look atthe Social English phrases. Who says them: Jenny, Can thave..?= Please give me (your passport, Rob, or the waitress? etc) Can have your passport, please? Social English phrases Can have my key, please? tim here fon business) This is [Rob, Rob Walker] Tim from [New York]. What about you? That's perfect, h Youare ina hotel. How do you ask the ‘No problem. tes time for bed. receptionist to give you... Isthat Lennifed? * yourkey + your passport © @50}) Watch or listen and check. Do you know what they arein + amapofLondon + apen your language? £ Watch or listen again and repeat the phrases, B conn? ccheck into a hotel and spell your name ‘ask somebody to do something /to give you something. offer somebody a drink, and accept or refuse =D EE