Julia Wang

Fairfax, VA 22031 wmja4387@gmail.com http://juliawangconnect.com EDUCATION Master of Science in Information Management December 2011 University of Maryland, College Park Cumulative GPA: 3.9 Relevant coursework: Database Design, Building the Human-Computer Interface, Information Architecture, Systems Analysis and Design, Users and Use Context, Financial Management, Management of Information Programs Relevant Projects: y Designed and developed an object-oriented database for a hospital management system where patients can view and update personal information and make appointments, and doctors can maintain patients medical records. y Created a business plan for a DNA analyzer system, which was nominated for the Deans award. Bachelor of Arts in Economics University of Maryland, College Park, MD SKILLS y y y y y Project Management Skills - UML modeling language, information architecture, financial and information management Programming SQL, Java, HTML, CSS; familiarity with PHP and JavaScript Usability testing, user studies Applications Axure, Microsoft Office, Access, Visio , Project and SharePoint, IBM Lotus Notes, Adobe Photoshop, Dreamweaver and Omniture, JIRA, and familiarity with Enterprise Resource Planning system and Endeca Search Languages Fluent in English and Mandarin and conversational in French. December 2008

EXPERIENCE Information Architect, User Experience Discovery Communications Inc., Silver Spring, MD June 2011 Present y Identify, develop, and implement usability strategies for Discovery Educations online streaming products, which have more than 36 million users and generate $153 million in annual revenue. y Optimize the search engine function of the online streaming platform to increase site traffic and lower dead end rate. y Work with project stakeholders to define business requirements and design approaches through the Agile process. y Collaboratively design use cases, interactive wireframes, conceptual user interface models, prototypes and interaction flows in a team environment for a brand new product with expected annual revenue of $40 million. y Conduct user studies including writing scripts and organizing focus groups, card sorting and remote session testing. y Provide recommendations to senior management with respect to increasing product visibility through search engines and improving user experience with online products. Technical Support Specialist March 2009 January 2010 GlobalNet Services, Inc., Rockville, MD y Oversaw 1000+ accounts of an online submission system and provided online and remote technical assistance. y Updated and maintained the Food and Drug Administration (FDA) website with web content management system. y Set quality assurance compliance objectives for web content and ensured that targets were achieved. y Ensured proper ticket management and resolution, using accepted FDA standards and procedures. y Remediated PDF documents to Federal Section 508 Web standards. Web Designer April 2006 October 2008 Taipei Economic and Cultural Representative Office in the U.S., Washington DC y Planned, designed, and developed web pages and sites to function on a variety of browsers, including Internet Explorer, Firefox and Opera. y Facilitated private and public events held by the Office with high-profile attendants from various government agencies and companies. Human Resources Information Technology Intern ASUSTek Computer Inc., Taipei, Taiwan y Created user manuals of Oracle-based programs in English and Mandarin. y Devised materials for use in demonstrations, including presentation scripts and handouts. PROFESSIONAL ASSOCIATION Usability Professionals Association May 2008 August 2008