COT Admin Server User Manual en

COT Admin Server
User Manual
• Please read this manual before operating this scanner.

• After you finish reading this manual, store it in a safe place for
future reference.
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used in this document. PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING
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2
Introduction
This manual describes how to set up and operate the COT Admin
Server. Please read this manual, the Help of each application, and the
instruction manuals of the scanners used and familiarize yourself with
the functions of the software before use to ensure you sufficiently
understand the functions and make the most of the software’s
capabilities.
Manuals for the Server

Documentation for this server consists of the following manuals.
● User Manual (this manual)
This manual contains the operating procedures of the server.
● COT Admin Tool Help
This help provides the details of setting items. You can start it by
clicking the “?” located at the top right of the COT Admin Tool
window.
● COT Admin Server Setting Tool Help
This help provides the details of the setting items of the COT Admin
Server Setting Tool. You can start it by clicking the “?” located at the
top right of the COT Admin Server Setting Tool.
Symbols Used in This Manual

The following symbols are used in this manual to explain procedures,
restrictions, handling precautions, and instructions that should be
observed for safety.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to
read these items carefully to operate the scanner correctly, and
avoid damaging the scanner.
Hint
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
3
Table of Contents
Introduction ......................................................................... 3 When Wanting to Use an IC Card for User Authentication
Symbols Used in This Manual...................................................... 3 (NFC Authentication)............................................................. 53
Performing a Scan........................................................ 56
What You Can Do with the COT Admin Logging in to Perform a Scan................................................ 56
Server ........................................................... 5 Checking the Scan Status ..................................................... 57
Main Features of the COT Admin Server ..................... 5 Managing Scanners ..................................................... 59
Configuration of the COT Admin Server...................... 6 Adding a Single Scanner....................................................... 59
System Requirements ................................................... 7 Deleting Scanners ................................................................. 59
Managing Users............................................................ 61
Introducing the COT Admin Server.............. 8 Updating Registered Users ................................................... 61
Flow of Introduction ...................................................... 8 Deleting Users....................................................................... 62
Making Preparations for the Server ............................. 9
Checking the Installation Status of the Necessary COT Admin Server Maintenance ............... 63
Components............................................................................ 9 Collecting Logs...................................................................... 63
Installing SQL Server 2017 Express ..................................... 10 Uninstalling the COT Admin Server ........................... 65
Installing the COT Admin Server........................................... 13
Making the Active Directory Connection Settings ................. 15
Troubleshooting ......................................... 66
Making the Database Connection Settings ........................... 16 Common Problems and Solutions.............................. 66
Setting the Windows Firewall and the Port Numbers............ 16 Message List................................................................. 67
Setting a Certificate............................................................... 19 Error Code List ............................................................. 68
Installing the COT Admin Tool in the PC................... 34
Appendix .................................................... 71
Updating the Scanner Firmware................................. 36
CSV File Format............................................................ 71
Setting the COT Admin Server................... 37 Scanner Information .............................................................. 71
Connecting to the COT Admin Server ....................... 37 Glossary ..................................................... 72
Registering Scanners .................................................. 38
Searching for and Registering Scanners .............................. 38 Index .......................................................... 73
Importing from a CSV File..................................................... 39
Registering Users ........................................................ 41
Connecting from a Scanner to the COT Admin
Server............................................................................ 43
Operating the COT Admin Server .............. 45
Registering a Job List ................................................. 45
Registering a New Job List ................................................... 45
Assigning a Job List to a Scanner......................................... 49
Assigning a Job List to a User............................................... 50
Making the E-Mail Settings ................................................... 51
Setting User Authentication in a Scanner ................. 52
4
What You Can Do with the COT Admin Server
The COT Admin Server is software for managing scanner/scanner job/user information.
It can be used to manage multiple scanners connected to a network and to add authentication features to scanners.
Main Features of the COT Admin Server

The main features of this software are described below.
● Job management and distribution
Enables you to distribute jobs to scanners and to create, register,
and manage jobs.
It also enables you to set and manage jobs to distribute to scanners
on a device-by-device or user-by-user basis.
● User management in collaboration with the Active Directory
Enables you to import user information from the Active Directory
and manage users based on such information.
● Authentication by the use of an IC card
Enables you to perform user authentication by reading an IC card
with a scanner main unit.
● Scan function expansions
To functions that can be achieved by using scanners, you can add
advanced functions, such as a variety of image processing
functions, high compression PDF generation, and transmission to
an FTP server.
● Customer-unique destination creation
Enables customers to independently create and register the
destinations of scanned data (supplied by SDK).
5
Configuration of the COT Admin Server
The COT Admin Server consists of the following elements.
● COT Admin Server
Server software for performing job distribution, image processing, and transmission.
● COT Admin Tool
Software for editing jobs and making user authentication settings for scanners.
● Batch management Web app
Web app for checking the status of batch processing after performing a scan.
● COT Admin Server Setting Tool
Tool for setting and managing the COT Admin Server.
● Mail connector settings tool
Tool for setting the e-mail server and address used to send e-mails from the COT Admin.
System Configuration Diagram

COT Admin Server Scanner
Active Directory
Job acquisition
User authentication
Scanned image uploading
User information
acquisition Scanned image transmission
Destination server
Job creation and management
COT Admin Tool )

Shared folder FTP(S) SMTP(S)
6
System Requirements
To use this software, your computer must satisfy the following system Security
requirements. Certificate authority function of the Windows Server (Windows Server
2016 and Windows Server 2019 only)
Scanner * Necessary for performing SSL communication between scanners
DR-S150 and the COT Admin Server.
Computer Port numbers to use

CPU: 3.2 GHz, Quad Core or higher; or a CPU with equivalent
performance. Port number Description
Memory: 16 GB or more. If the environment recommended for the OS 80 (HTTP)* Used to make a connection from a
requires more memory, conform to that requirement.
443 (HTTPS)* scanner to the COT Admin Server.
Hard disk: 200 GB or more available space
Used to make a connection from the
Operating system 11000 (HTTP/HTTPS)
browser to the COT Admin Server.
• Windows 10 (64-bit edition) (COT Admin Tool only)
Used to make a connection from the
• Windows Server 2016
386 (LDAP)* COT Admin Server to the Active
• Windows Server 2019
Directory.
This is the environment as of June 2020. * You can change port numbers.
For the latest software support information, go to the Products page
on the Canon website. In addition to the above ports, you also need ports for sending data to
destination servers and shared folders in order to use the send
Software function.
• .NET Framework 4.6.1 or later
• IIS 10.0 or later
• SQL Server 2017 Express Edition
• Active Directory
• Certificate authority function
• MSMQ (Microsoft Message Queue) function
• Browser: Microsoft Edge/Chrome
Network conditions
Between scanners and the COT Admin Server, HTTP (HTTPS)
communication must be possible.
7
Introducing the COT Admin Server
Flow of Introduction
Use the following procedure to introduce the COT Admin Server.
● Server
Checking the installation status of the necessary components (→p. 9)
• .NET Framework
• IIS (Internet Information Services)
• Message Queuing Services
• Active Directory (as needed)
↓
Installing SQL Server 2017 Express (→p. 10)
↓
Installing the COT Admin Server (→p. 13)
↓
Make the database connection settings and the Active Directory
connection settings (→p. 15)
↓
Set the Windows firewall and the port numbers (→p. 16)
↓
Set a certificate (as needed) (→p. 19)
• Issue an IIS certificate
● Administrator’s PC
Install the COT Admin Tool (→p. 34)
● Scanner
Update the firmware (as needed) (→p. 36)
8
Making Preparations for the Server
Checking the Installation Status of 3 Check that IIS (Internet Information Services) are
the Necessary Components installed.
Check that the components necessary for introducing the COT Admin
Server have been installed.
Hint
You can install the following components by using the batch file in the
COT Admin download package.
• .NET Framework
• IIS (Internet Information Services)
• Message Queuing Services
Execute “Install.bat” in the “1_Windows_Features” folder with
Administrator authority.
1 Click [Start] - [Server Manager]. On the [Manage] menu,

click [Add Roles and Features].
The [Add Roles and Features] wizard starts.
2 Check that .NET Framework 4.6.1 or later is installed.
9
4 Check that the Message Queuing Services are installed. Installing SQL Server 2017 Express
Hint
This step is unnecessary if SQL Server 2017 Express is installed.
1 In the COT Admin download package, double-click

[2_MSSQL2017EXPR] - [SQLEXPR_x64_ENU] -
[setup.exe].
The installer starts.
2 Click [New SQL Server stand-alone installation or add

features to an existing installation].
5 Check that Active Directory is installed.
Hint
This step is unnecessary if you are to use the existing Active
Directory located in the network in which the COT Admin Server
is located.
10
3 Read the license terms, check on [I accept the license 5 Click [Next].
terms.], and click [Next].
6 Click [Next].
4 Click [Next].
11
7 Select [Named instance] and enter “COTADMIN”. When 9 Select [Mixed Mode (SQL Server authentication and
you are finished, click [Next]. Windows authentication)] and enter the password of the
SQL Server system administrator (sa) account. When you
are finished, click [Next].
8 Click [Next].
Installation starts.
12
10 When the Finish window appears, click [Close] to exit the
installer.
3 Select [I accept the terms in the license agreement.] and

click [Next].
Installing the COT Admin Server

1 Double-click the COT Admin Server Setup.exe, contained
in the COT Admin download package.
2 Click [Next].
13
4 Select a database server and an authentication method. 5 Click [Install].
A Enter a server in the “Database server that you are installing to”
field. 6 When the installation finish window appears, click
B Under “Connect using”, select [Server authentication using the [Finish].
Login ID and password below], and enter a login ID and a
password.
C When you are finished with input, click [Next].
IMPORTANT
Enter database information correctly. If you enter it incorrectly, an
error message appears and you cannot go any further.
14
Making the Active Directory 3 Click [Connection test] to check that a connection
Connection Settings success message appears.
1 Click [Start] - [COT Admin] - [Server settings tool].

4 Click [OK].
The COT Admin Server Setting Tool starts.
2 On the [Authentication] tab, enter information for

connecting to the Active Directory.
15
Making the Database Connection 4 Click [OK].
Settings
1 Start the COT Admin Server Setting Tool.(→p. 15)
2 On the [Database] tab, enter database connection

information.
For the server name, enter “.\COTADMIN”.
5 Restart the server.
Setting the Windows Firewall and the

Port Numbers
Release the ports used with the COT Admin Server.
Hint
3 Click [Connection test] to check that a connection By default, the ports used with the COT Admin are Nos. 80 and
success message appears. 11000.
16
1 Click [Start], enter “Windows Defender Firewall with 2 Click [Inbound Rules] - [New Rule].
Advanced Security”, and press the Enter key.
3 Select [Port] and click [Next].
The [Windows Defender Firewall with Advanced Security] window

opens.
Hint
The method to display the window differs depending on the OS.
Refer to the manual of the OS for details.
17
4 Select [TCP], select [Specific local ports], and enter the 5 Click [Next].
numbers of the ports to release. When you are finished,
click [Next].
6 Click [Next].
18
7 Enter the name of the rule and click [Finish]. Setting a Certificate
Hint
This step is unnecessary for communication without using HTTPS.
For communication using HTTPS, you must install a server certificate

in IIS.
There are two types of server certificates, certificates not certified by
a certification authority (self-signed certificates) and certificates
certified by a certification authority.
This section describes the setting procedure that uses the certificate
services on Windows Server 2016 and Windows Server 2019.
IMPORTANT
The safety of a self-signed certificates depends on the data entered
in step 5 in “Creating a Certificate Request File” (→p. 26). If you need
a safer certificate, use a certificate issued by a trustworthy certificate
authority.
8 Check that the rule has been added.

Installing the Active Directory
Certificate Services
1 Click [Start] - [Server Manager].
19
2 On the [Manage] menu, click [Add Roles and Features]. 4 Click [Next].
The “Add Roles and Features” wizard starts.
3 Click [Next].
5 Click [Next].
20
6 Select [Active Directory Certificate Services]. 8 Click [Next].
7 Click [Add features]. 9 Click [Next].
21
10 Click [Next]. 12 Click [Add features].
13 Click [Next].
11 Select [Certificate Authority] and [Certification Authority
Web Enrollment].
22
Configuring the Active Directory
14 Click [Install]. Certificate Services
1 On Server Manager, click [Promote this server to a

domain controller].
The Active Directory Domain Services Configuration Wizard

starts.
2 Click [Next].
15 When you are finished with installation, click [Close].
The “Add Roles and Features” wizard is exited.
23
3 Select [Certificate Authority] and [Certification Authority 5 Select [Root CA] and click [Next].
Web Enrollment] and click [Next].
6 Click [Next].
4 Select [Standalone CA] and click [Next].
24
7 Click [Next]. 9 Click [Next].
8 Change the CA name as needed and click [Next]. 10 Click [Next].
25
Creating a Certificate Request File
11 Click [Configure].
1 Click [Start] - [Windows Administrative Tools] - [Internet
Information Services (IIS) Manager].
12 Click [Close]. 2 Select the COT Admin Website and click [Server
Certificates].
The Active Directory Domain Services Configuration Wizard is

exited.
26
3 Click [Open Feature]. 5 Enter the necessary information and click [Next].
4 Click [Create Certificate Request].

6 Click [Next].
27
7 Select the file in which to save the request file and click 3 Click [advanced certificate request].
[Exit].
4 Click the option below.
5 Open the request file on a text editor and copy all the
content.
Issuing a Certificate 6 Paste the text copy to “Saved Request” and click
[submit].
1 Open the Web browser and enter the following URL in the
field for specifying a URL.
http://*****/CertSrv/
* Replace “*****” with the IP address of the issuing computer.
2 Click [Request a certificate].
28
7 Take note of the request ID. 10 Right-click the request checked in step 9. On the menu
that appears, click [All Tasks] - [Issue].
8 Click [Start] - [Windows Administrative Tools] -

The request is issued.
[Certificate Authority].
11 Click [Issued Certificates].
12 Check that the certificate has been issued and take note
of the date and time of issuance.
9 Click [Pending requests] to check that the request with

the ID you took note of in step 7 has been added.
29
Importing the Certificate to IIS
5 Click [Start] - [Windows Administrative Tools] - [Internet
Information Services (IIS) Manager].
2 Click [View the status of a pending certificate request].
3 Click the certificate with the date and time of issuance

you checked in step 12 in “Issuing a Certificate”.
6 Click [Server Certificates] and click [Open Feature].
4 Select [Base 64 encoded] and click [Download

certificate].
30
7 Click [Complete Certificate Request]. 10 Click [Default Web Site] and click [Binding].
8 Select the issued certificate and enter a friendly name. 11 Click [Add].
When you are finished, click [OK].
12 Select [https] for “Type”, select the SSL certificate to

import for “SSL certificate”, and click [OK].
9 Check that the certificate has been registered.
31
Assigning the CA Certificate to a
13 Check that the entered binding has been added and click Scanner
[Close].
2 Click [Download a CA certificate, certificate chain, or

CRL].
14 On IIS manager, (1) select [COTAdmin], (2) click [SSL

Settings], and (3) click [Open Feature].
3 For [Encoding method], select [Base 64] and click
C [Download CA certificate].
15 Select [Require SSL] and click [Apply].
The CA certificate is downloaded.
4 Open the Web menu of the scanner. Open the Web

browser and enter the following URL in the field for
specifying a URL.
http://*****/
32
* Replace “*****” with the IP address of the scanner.
7 Click [OK].
5 Click [Device Configuration] - [COT Admin Connection
Setting].
The work to perform on the server is now completed.
6 Click [Import] and select the CA certificate downloaded in

step 3.
Hint
If [Import] is disabled, set “Use SSL” to [YES].
33
Installing the COT Admin Tool in the PC
Install the COT Admin Tool in the administrator’s PC.
3 Select [I accept the terms in the license agreement.] and
1 Double-click COT Admin Tool Setup.exe. click [Next].
2 Click [Next].
34
4 Click [Install].
5 When the Finish window appears, click [Finish].
35
Updating the Scanner Firmware
Refer to the scanner manual for an explanation of the update
procedure.
Hint
This procedure is unnecessary if the firmware is of the latest version.
36
Setting the COT Admin Server
Register scanners and users in the COT Admin Server.
Connecting to the COT Admin Server
1 Click [Start] - [COT Admin] - [COT Admin Tool]. 3 For URL, enter “http://*****/cotadmin”.
The COT Admin Tool starts. * Replace “*****” with the host name or IP address of the server.
2 Click [Server] - [Connect to Server].
Hint
• To specify a port number, enter it as below.
http://XXXXX:YYYYY/cotadmin
* Replace “XXXXX” with the host name or IP address of the
server and “YYYYY” with the port number.
• To perform encrypted communication, replace “http://” with
“https://”.
4 Click [Connect].
A connection is made to the COT Admin Server.
Hint
To exit the COT Admin Tool, click [Server] - [Exit].
37
Registering Scanners
Register scanners in the COT Admin Server.
There are three scanner registration methods. 3 Click [Search Scanner].
• Searching for and registering scanners (→p. 38)
• Importing multiple scanners from a CSV file at once (→p. 39)
• Specifying and adding a single scanner (→p. 59)
Hint
Refer to COT Admin Help for details of each of the setting items of the
COT Admin Tool.
Searching for and Registering

Scanners
Search for a scanner connected to the network and register it.
1 Start the COT Admin Tool and connect it to the server.

See steps 1 to 4 of “Connecting to the COT Admin Server”
(→p. 37) for details.
2 Click [Tool] - [Search Scanner].

4 From a list of detected scanners, select the scanner to
register, and click [Import].
Hint
• You cannot search for a scanner in another segment.
• In the device settings of the scanner, you must enable mDNS.
Enable it on the Web menu beforehand. Refer to the scanner
manual for an explanation of the enabling method.
• You cannot do a search if mDNS ports are blocked by the
firewall.
38
“Import result” is described below.
• “Done”: Imported normally. Importing from a CSV File
• “Error (error description from the server)”: Importing failed. By importing a CSV file that contains information about multiple
Check the error description. scanners, you can register the scanners at once.
5 Click the button at the top right to close the window. 1 Start the COT Admin Tool and connect it to the server.
2 Click [Tool] - [Import scanner from CSV file].
3 Click [Browse] and select the CSV file containing the

scanners to import.
6 The selected scanner is added to the list.
Hint
See “CSV File Format” (→p. 71) for an explanation of the CSV file
format.
39
4 Select the scanners to import and click [Import]. 6 The selected scanners are added to the list.
Hint
You can collect multiple scanners into a scanner group. Refer to
5 Click the button at the top right to close the window. COT Admin Help for details.
40
Registering Users
Register users in the COT Admin Server.
IMPORTANT
3 Enter connection destination information and click
[1. Connect].
To register users, you must import them from the Active Directory.

2 Click [Tool] - [Import user information from AD].
The information entered on the “Authentication” tab of the Server

Setting Tool is displayed under “Connection Settings”.
41
4 From “Import target”, select the user to import and OU 5 Click [3. Import].
(Organization Unit), and click [2. Get user information].
Under “Users”, the selected user and OU are displayed. 6 The selected user is imported.
Hint
The user groups in the Active Directory are also imported at the
same time, if any.
42
Connecting from a Scanner to the COT Admin Server
Make the settings for connecting from a scanner to the COT Admin
Server. 3 Tap “COT Admin Connection Setting”.
Operate the touch panel of the scanner main unit.
1 On the home window of the touch panel, tap the

4 Enable the COT Admin Server.
A Tap “Enable”.
(Settings) button.
䣊䣱䣯䣧
䣕䣪䣣䣴䣧䣦䢢䣈䣱䣮䣦䣧䣴䣅䣣䣲䣶䣷䣴䣧䣑䣰䣖䣱䣷䣥䣪䣕䣧䣶䣶䣫䣰䣩䣵
The Setting menu window appears.

B Select “ON” and tap the Back button.
2 Tap “Connection Settings”.
䣕䣧䣶䣶䣫䣰䣩䣵
䣆䣧䣸䣫䣥䣧䢢䣕䣧䣶䣶䣫䣰䣩䣵
䣏䣣䣫䣰䣶䣧䣰䣣䣰䣥䣧
䣅䣱䣰䣰䣧䣥䣶䢢䣕䣧䣶䣶䣫䣰䣩䣵
䣕䣥䣣䣰䢢䣕䣧䣶䣶䣫䣰䣩
43
The scanner automatically restarts.
5 Set an IP address.
Hint
A Tap “IP Address”.
If a failure message appears, see “Troubleshooting” (→p. 66).
B Enter the IP address of the server and tap “OK”.
6 Check if a connection can be made.

A Tap “Connection Test”.
B When a success message appears, tap “OK” to close the

window.
44
Operating the COT Admin Server
Registering a Job List

A collection of scan settings and post-scan destination is called a job.
The COT Admin Server can manage up to 99 jobs as a single list. 4 Enter a job list name and click [OK].
Such a management unit is called a job list.
Registering a New Job List

2 In the tree, click [Job].
5 A job list is created.
Hint
You can also display the Create new window by right-clicking Job
and clicking [Create new].
3 Click [Edit] - [Create new] - [Job list].
45
Adding a Job to a Job List
4 Set the details of the job.
1 From the job tree, select the target job list.
● [Document] tab
2 Click [Edit] - [Property].
3 Click [Add/Edit].
46
● [Batch Separation] tab ● [Output] tab
47
● [Index] tab
5 Click [OK].
Hint
The job with the details that are previously set is registered in the
• Refer to COT Admin Help for details. job list.
• To select “Send by email” from “Output method” on the [Output]
tab, you must make the e-mail server settings beforehand.
(→p. 51)
6 Click [Close].
The “Property” window closes.
Hint
• You can add up to 99 jobs to a single job list.
• Any job numbers that are already in use are not displayed for
“Job number”.
• If the window does not change in a while after you click [OK],
contact the network administrator.
48
Assigning a Job List to a Scanner 4 Set the job list you want to assign and the display method
and click [OK].
1 Start the COT Admin Tool and connect it to the server. [Job assignment]: Select the job list you want to assign to the
See steps 1 to 4 of “Connecting to the COT Admin Server” scanner.
(→p. 37) for details. [Authentication method]: Select a scanner authentication method.
[Display method]: Select the method of displaying the job list on
2 From the device tree, select the target scanner. the touch panel of the scanner.
Hint
• To use the jobs assigned to the scanner, you must set
Authentication method to “None”.
• By creating a scanner group, you can assign a job list to all the
scanners in that group at once. Refer to COT Admin Help for
details.
49
Assigning a Job List to a User 4 From [Job assignment], select the job list you want to
assign to the user and click [OK].
2 From the user tree, select the target user.
Hint
By creating a user group, you can assign a job list to all the users
in that group at once. Refer to COT Admin Help for details.
50
Making the E-Mail Settings 3 On the [Mail To] tab, enter the destination e-mail address
of the scan image.
1 Click [Start] - [COT Admin] - [Mail connector settings
tool].
The e-mail transmission connector setting tool starts.
2 On the [Server Settings] tab, enter the settings of the e-

mail server used. You can select the e-mail address entered here when setting a
job. (→p. 47)
4 Click [OK].
The e-mail server and the e-mail address are set.
51
Setting User Authentication in a Scanner
For each scanner, you can specify whether to perform authentication
when a user attempts to log in to that scanner and you can set an 4 From “Authentication method”, select [ID and password]
authentication method. or [NFC], and click [OK].
There are two authentication methods.
User authentication
User authentication is performed by using the Active Directory. For
authentication, the user ID and password registered in the Active
Directory beforehand are necessary.
NFC authentication
IC card authentication (simple logon) is performed by using the Active
Directory. For authentication, Active Directory user attribute
information and IC card information must be registered.

2 From the device tree, select the target scanner.
The authentication method is set for the target scanner.

Hint
• To select [ID and password], you must register users
beforehand.
3 Click [Edit] - [Property]. • To select [NFC], you must assign card IDs to users. See “When
Wanting to Use an IC Card for User Authentication (NFC
Authentication)” (→p. 53) for details.
• By creating a scanner group, you can set an authentication
method for all the scanners in that group at once. Refer to COT
Admin Help for details.
52
When Wanting to Use an IC Card for 3 Open the [Address] tab.
User Authentication (NFC
Authentication)
To perform user authentication by using IC cards (NFC
authentication), you must register IC card information (serial numbers
of cards) in the Active Directory and mount an NFC reader in the
scanner main unit.
Registering IC Card Information in User A
Attributes in the Active Directory
1 Display the “Active Directory Users and Computers”

window of the Windows Server.
A For “City”, enter the serial number of the IC card.

• For a Felica card, enter the mID.
• For Mifare (TypeA), enter the UID.
B Click the “OK” button.
The authentication method is set for the target scanner.

Hint
Hint • The COT Admin Server recognizes the “City” value in the Active
Refer to the manual of the Windows Server for an explanation of Directory as part of “Card ID attributes” (serial number of the IC
the display method. card). The initial value is “l (lower-case L)”.
• You can check the attribute values on the [Attribute Editor] tab.
2 Right-click the target user and select [Property].
Refer to the manual of the Windows Server for an explanation of
the method of displaying the [Attribute Editor] tab.
53
Mounting an NFC Reader in a Scanner
2 Mount an NFC reader-attached paper feed tray in the
1 From the scanner main unit, remove the paper feed tray.
scanner main unit.
3 Connect the cable of the NFC reader to the connector for

options, located at the rear of the scanner.
54
Hint
If the connector for options is sealed with a sticker, remove the
sticker.
55
Performing a Scan
The operator must log in to a scanner to execute jobs. He or she can
check the job execution status and manipulate jobs, as needed. 2 Select the desired job and tap it.
Logging in to Perform a Scan

If the authentication method is “ID and
password”
1 On the touch panel of the scanner main unit, enter a user

ID and a password, and tap “Login”.
Hint
The jobs assigned to the logged in user are displayed.
If the authentication method is “NFC”
1 Touch the NFC reader of the scanner with an NFC card.
Hint
If user authentication is not set, the user login window does not
appear.
56
2 Select the desired job and tap it. Hint
You can also display the batch management Web app window
from the COT Admin Tool. If SSL communication is used in the
COT Admin, SSL communication is also used to display it from
the COT Admin Tool.
2 Log in with the user name and password registered in the

Active Directory.
3 Check the scan status.

Hint
The jobs assigned to the logged in user are displayed.
Checking the Scan Status

Check if the job is being executed normally from the browser.
1 Open the browser, enter the URL below, and display the
batch management Web app window.
http://XXXXX:YYYYY/CotAdminConsole
* Replace “XXXXX” with the host name or IP address of the server
and “YYYYY” with the port number. Hint
• You can narrow down the display range with the filter function.
57
• If you click the batch ID of the list, the details of the batch are
displayed.
B A confirmation message appears.
C Select [YES] to delete the job.
4 Retry and delete jobs as needed.

• Retrying jobs
A Click the [Retry] for the job you want to retry.
B A confirmation message appears.
C Click [YES] to retry the job.
• Deleting jobs
A Click the [Delete] for the job you want to delete.
58
Managing Scanners
When the number of scanners used increases and decreases, you
IMPORTANT
can add and delete scanners.
See “Registering Scanners” (→p. 38) for an explanation of the method For “Serial number”, enter the number written on the nameplate
of searching for and registering scanners and importing scanners from at the rear of the scanner correctly.
a CSV file.
Adding a Single Scanner

Hint
2 Click [Edit] - [Create new] - [Scanner].
Refer to COT Admin Help for details of each item.
Deleting Scanners
3 Enter the necessary items and click [OK]. (→p. 37) for details.
2 From the device tree, select the scanner to delete.
59
3 Click [Edit] - [Delete].
4 Check the message and click [OK].
The selected scanner is deleted.
60
Managing Users
When, for example, the information about the Active Directory used is
updated, you can update user information in the COT Admin Server. 4 Check that under “Connection Settings”, information
You can also delete users. about the Active Directory Server used is displayed.
Updating Registered Users

2 From the tree, select [Users].
Hint
To change the connection destination, modify “Connection
3 Click [Edit] - [Sync user information]. Settings” and click [1. Connect].
61
The latest user information acquired is imported.
5 Check the item to update and click [2. Get user
information].
Deleting Users
2 From the user tree, select the user to delete.
The selected item is automatically acquired.

3 Click [Edit] - [Delete].
6 Click [3. Refresh].
4 Check the message and click [OK].
The selected user is deleted.
62
COT Admin Server Maintenance
Collecting Logs 4 Select a log file type and click [OK].

When, for example, you want to determine the scanner use status,
you can collect log files and change log collection settings.
Changing Log Collection Settings
1 Click [Start] - [COT Admin] - [Server settings tool].

The COT Admin Server Setting Tool starts.
Hint
If you select [Full], detailed logs are output but server
performance decreases. Select it only when it is necessary.
Collecting a Log File

2 Click the [Maintenance] tab.
Hint
3 Click “Log settings” - [Settings]. This log file is to be sent to the Canon dealer if any problem arises
with the COT Admin.
63
1 Start the COT Admin Server Setting Tool. (→p. 63) 5 Select the location in which to save the log file, enter a file
name, and click [Save].
2 Click the [Maintenance] tab.
3 Click “Log settings” - [Settings].
The log file is collected.
4 Click [Execute].
64
Uninstalling the COT Admin Server
1 On [Control Panel] - [Programs and Features], select

[COT Admin Server].
2 Click [Uninstall].
The COT Admin Server is uninstalled.
65
Troubleshooting
Common Problems and Solutions

This section provides recommended solutions to common problems. A8. Check if the SQL server is stopped.
If you have a problem that is not solved by the following, contact your local On the service list of the server, check the operating status of the SQL
authorized Canon dealer. Server (COTADMIN).
Q1. On the COT Admin setting window of a scanner, I fail in a Q9. What should I do if I fail in a scan because, for example, an error
connection test. message appears or no file is output?
A1. (1) Check if the scanner is connected to the network. A9. Check the error status with the batch management Web app (→p. 57).
(2) Check if the scanner is operating normally. Also, check the details of the error from “Error Code List” (→p. 68).
(3) Check if the IP address of the scanner is entered correctly for “IP Q10. I cannot scan from CaptureOnTouch.
address”.
A10. If using the COT Admin, you can no longer scan from the conventional
Q2. Even when I start a scan, I cannot scan. CaptureOnTouch.
A2. Check if the COT Amin Server is stopped.
On the service list of the server, check the operating status of “COT Admin
Batch Scan Management Service”.
Q3. A scan takes time.
A3. (1) When multiple scanners are scanning at the same time, the
processing speed of the COT Admin Server may decrease.
Wait for a while and retry a scan.
(2) When you perform a continuous scan, the scan may slow down.
Increase the interval slightly and perform the continuous scan.
Q4. I want to scan with multi-feed detection turned OFF.
A4. On the “Document” tab of Job settings, select “Carrier sheet(for
passports)” from “Document type” in “Advanced Settings”.
Q5. I fail in barcode detection.
A5. Adjust the brightness setting value. Or, enable show-through removal.
Or, increase the scanning resolution.
Q6. I cannot log in.
A6. (1) In the COT Admin Server Setting Tool, check the settings for
connecting to the Active Directory.
(2) Check with the Active Directory if the user is disabled and if the user
is not in the available time.
Q7. It takes time to log in.
A7. It may take time to connect to the Active Directory.
The connection may improve if you enter an IP address for the server
name of “Authentication” of the COT Admin Server Setting Tool.
Q8. No job is displayed after login.
66
Message List
If one of the following messages appears, then an error has occurred on the
COT Admin Server. Handle the error according to the countermeasure
procedure.
Error message Countermeasure

Failed in login. Check the IC card Enter correct IC card information. (In
information. the case of NFC authentication)
Enter correct user name and
Incorrect username or password. password. (In the case of ID and
password authentication)
Could not connect to the server.
Contact the server administrator.
Error Code : XXXX
Failed in the connection test. Check See Q1. in “Common Problems and
the settings. Solutions”.
If one of the following messages appears, handle it according to the symptom

that has been developed.
Message Symptom
Cannot use the COT Admin in the When the connection mode is USB
current connection mode. Switch to mode, an attempt is made to turn the
network connection. COT Admin ON.
Cannot use the COT Admin in USB
While the COT Admin is in use, an
mode. The scanner will exit the COT
attempt is made to change the
Admin and automatically restart. Do
connection mode to USB mode.
you want to continue the operation?
If you change the COT Admin
settings, the scanner will An attempt is made to change the
automatically restart. Do you want to COT Admin settings.
continue the operation?
67
Error Code List
If one of the following error codes appears on the touch panel of the scanner main unit, handle it error according to the countermeasure procedure.
Error code Description Countermeasure

The COT Admin Server cannot be found. Check the IP address and other
7, 28 Could not connect to server.
connection settings.
Access to the server has been denied. Check the Failed to authenticate when an attempt is made to connect to the server. Check
401
authentication settings. the authentication settings of the server and the account settings.
Access to the server has been denied. Contact your
403 You do not have server access right. Contact the administrator.
administrator.
99 Fatal Error Error inside a scanner. Contact support.
1001 The requested version is not supported. Check the version of the COT Admin Server. The version may be old.
Parameter is incorrect. The access is not supported by the server. Check if the
1002 Server error.
scanner version is the latest.
Could not acquire the information correctly. The access right The job or user information may not be registered correctly. Or, the Active
1003
in the server may not be set correctly. Directory user may be disabled. Contact the administrator.
1004 Server error. The server may not be operating correctly. Contact the administrator.
Could not update the information correctly. The access right
1005 The server may not be operating correctly. Contact the administrator.
in the server may not be set correctly.
1006 The same data has already been registered. Contact the administrator.
1007 Server error. No data is registered. Contact the administrator.
1008 Data exists in the group. Contact the administrator.
1009 Server is busy. The server is overloaded. Leave it for a while and then retry.
Server error.
The entered user name or password is invalid. Check the user name and
1014 Incorrect username or password.
password. Note that they are case-sensitive.
1015 Could not verify card identity. Check if the user information in “Active Directory” has been imported correctly.
Access to the server has been denied. Check the authentication settings of the
1018 The scanner has restricted access to the server.
server and the valid account information.
5000 No job is registered. Register a job from the COT Admin Tool.
68
If one of the following error codes appears on the batch management Web app, handle it error according to the countermeasure procedure.
Error code Message Countermeasure

1100 Failed to get the setting data of image processing. Check the job settings and retry the job.
1101 An error was detected during image processing. Error in an internal module. Contact support.
1200 Failed to initialize the batch separation process.
1301 to 1304 An internal error has occured.
Internal error. Check the batch state and retry the job.
1305 Failed to acquire the job information. Check configurations. If the error persists, contact support.
Failed to acquire the image information. Check
1306 / 1307
configurations.
There is no image to save because all scanned images are discarded. Review
1308 All image data has been discarded. Check configurations. the settings such as Batch Separation, Discard page, and Skip Blank Page
settings.
1311 to 1315 An error has occurred in the internal module. Error in an internal module. Contact support.
The index file path is not correct. Check if any invalid character is included in
1316 Failed to create the INDEX information.
the path and if the path is too long.
1317 Failed to create the file. It was not possible to acquire image data. Retry the job.
The set file name is too long. Change the setting so that the file name does not
1318 Path created is too long. Check configurations.
exceed 255 characters and the file path does not exceed 260 characters.
1390 Parameter is incorrect. Check the job settings and retry the job.
2001 to 2005 An internal error has occurred.
2010 Failed to read data.
Internal error. Contact support.
2015 Failed to update the INDEX information.
2020 Failed to create a file list.
It was not possible to send the file for some reason or other. Check the detailed
2021 Failed to send the file.
error description.
Check if the user name and password of the destination shared folder are
2022 Failed to authenticate.
correct.
2023 File name is too long. Shorten the file name and retry the job.
2024 Failed to create the folder. Creating the folder failed. Check the access permission.
2025 Contains invalid characters. Do not use any invalid character in the path. (Examples: &"'<>)
2026 Failed to overwrite the file. You cannot overwrite the file if it is open or it is read only. Check the file.
2027 The folder does not exist. The destination folder does not exist. Create the folder.
69
Error code Message Countermeasure
2101 Failed to constructor.
2110 Failed to read data. Internal error. Contact support.
error description.
2122 Failed to authenticate. Check the password and retry the job.
2123 File name is too long. Shorten the file name and retry the job.
2124 Failed to create the folder. Creating the folder failed. Check the access permission.
2125 Contains invalid characters. Do not use any invalid character in the path. (Examples: &"'<>)
2126 Failed to overwrite the file. You cannot overwrite the file if it is open. Check if the file is closed.
2127 The folder does not exist. The destination folder does not exist. Create the folder.
2150 Cannot connect to the server. Check if the address of the specified FTP server is correct.
It was not possible to access the FTP server. Check if the user name and
2151 Connection was denied.
password are correct.
It is not possible to communicate with the FTP server. Check if the power to the
2152 Failed to correctly send the command to the server.
FTP server PC is turned ON or if PC exists on the network.
2153 Failed to execute the operation due to memory shortage. The FTP server disk space may be full. Check the free disk space.
It was not possible to log in to the FTP server. Check if the user name and
2154 Could not log in to the server.
password are correct.
2201 Failed to constructor.
2210 Failed to read data. Internal error. Contact support.
error description.
2260 Server returned the below message. E-mail server error.
70
Appendix
CSV File Format
Scanner Information
The CSV file format is described below.
“product name”,“device name”,“serial number”,“IP address”
Examples:
“DR-S150”, “D006-001”, “XX0001”, “172.15.2.6”
“DR-S150”, “D006-002”, “XX0002”, “172.15.2.7”
“DR-S150”, “D006-003”, “XX0003”, “172.15.2.8”
“DR-S150”, “D006-004”, “XX0004”, “172.15.2.9”
“DR-S150”, “D006-005”, “XX0005”, “172.15.2.10”
“DR-S150”, “D006-006”, “XX0006”, “172.15.2.11”
“DR-S150”, “D006-007”, “XX0007”, “172.15.2.12”
Hint
The serial number can be checked on the nameplate located at the
rear of the scanner main unit.
71
Glossary
B O
Batch OU (Organization Unit)
Refers to the entire scanned pages. A batch can contain multiple A type of object to be created in the Active Directory. It stands for
documents and separators. organization unit. OUs are created to make it easy to manage users,
computers, and so on collectively.
D
P
Document
Refers to a collection of pages each separated by a separator. A Page
document contains one or more pages. A document will have a 4-digit Refers to any one scanned image. In addition to an image, a page
serial number automatically assigned to it, so that it can be managed retains OCR and barcode reading results as attribute information.
with its “document ID”.
S
I
Separator
IC card authentication (simple logon) Used to separate a batch.
One authentication method used at scanner login. It allows you to log
in by touching the NFC reader with an NFC card. Server Setting Tool
To be installed when the COT Admin is installed. It allows you to (1)
Image back up/restore jobs, (2) initialize settings, and (3) collect logs and
Refers to any scanned image. change settings.
Index file
A file to which attribute information for documents and pages is output U
so that it can be used for searching and management.
User authentication
J One authentication method used at scanner login.
Job
A collection of scan settings and post-scan destination is called a job.
Job list
The COT Admin can manage up to 99 jobs as a single list. Such a
management unit is called a job list.
72
Index
Symbols S
.NET Framework ......................................................................7, 9 Serial number
IC card ................................................................................. 53
A
Scanner ......................................................................... 59, 71
Active Directory .................. 5, 7, 10, 41, 42, 52, 53, 57, 61, 72
Server Setting Tool .............................................. 3, 6, 16, 64, 72
Connect ............................................................................... 15
Start ..................................................................................... 15
B Server settings tool ..................................................................... 15
Batch management Web app ..................................................... 57 Start ..................................................................................... 63
SQL Server ............................................................................ 7, 10
C
Install .................................................................................... 10
Certificate .............................................................................19, 23
Certificate authority ...................................................................... 7 U
Certificate request file ................................................................ 26 User authentication .................................................................... 52
COT Admin Server ........................................................ 13, 37, 65
Connect .........................................................................37, 43
Install ................................................................................... 13
Uninstall ............................................................................... 65
COT Admin Tool ........................................................................ 34
Install ................................................................................... 34
CSV file
Format ................................................................................. 71
E
Error message ............................................................................ 67
F
Firewall .......................................................................... 16, 17, 38
I
IC card authentication ..........................................................52, 72
IIS ...................................................................................... 7, 9, 19
M
Message queuing ...................................................................7, 10
N
NFC authentication ..............................................................52, 53
NFC reader ..........................................................................54, 56
O
OU ........................................................................................42, 72
P
Port number .................................................................... 7, 16, 37
73
CANON ELECTRONICS INC.
3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN
CANON U.S.A. INC.
ONE CANON PARK, MELVILLE, NY 11747, U.S.A.
CANON CANADA INC.
8000 Mississauga Road Brampton, Ontario L6Y 5Z7, CANADA
CANON EUROPA N.V.
BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS
CANON AUSTRALIA PTY. LTD.
BUILDING A, THE PARK ESTATE, 5 TALAVERA ROAD, MACQUARIE PARK, NSW 2113, AUSTRALIA
CANON SINGAPORE PTE. LTD.
1 FUSIONOPOLIS PLACE, #15-10, GALAXIS, SINGAPORE 138522
CANON KOREA BUSINESS SOLUTIONS INC.
BS TOWER, 607 TEHERAN-RO, GANGNAM-GU, SEOUL, KOREA
CANON INDIA PVT. LTD
7TH FLOOR, TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON - 122002 HARYANA, INDIA
PUB. 6T3-0121-E1.00 © CANON ELECTRONICS INC. 2020

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COT Admin Server

• Please read this manual before operating this scanner.

Manuals for the Server

Symbols Used in This Manual

Main Features of the COT Admin Server

System Configuration Diagram

COT Admin Tool )

Computer Port numbers to use

1 Click [Start] - [Server Manager]. On the [Manage] menu,

2 Check that .NET Framework 4.6.1 or later is installed.

1 In the COT Admin download package, double-click

2 Click [New SQL Server stand-alone installation or add

5 Check that Active Directory is installed.

3 Select [I accept the terms in the license agreement.] and

Installing the COT Admin Server

1 Click [Start] - [COT Admin] - [Server settings tool].

2 On the [Authentication] tab, enter information for

2 On the [Database] tab, enter database connection

5 Restart the server.

Setting the Windows Firewall and the

3 Select [Port] and click [Next].

The [Windows Defender Firewall with Advanced Security] window

For communication using HTTPS, you must install a server certificate

8 Check that the rule has been added.

1 Click [Start] - [Server Manager].

The “Add Roles and Features” wizard starts.

7 Click [Add features]. 9 Click [Next].

1 On Server Manager, click [Promote this server to a

The Active Directory Domain Services Configuration Wizard

The “Add Roles and Features” wizard is exited.

8 Change the CA name as needed and click [Next]. 10 Click [Next].

The Active Directory Domain Services Configuration Wizard is

4 Click [Create Certificate Request].

4 Click the option below.

2 Click [Request a certificate].

8 Click [Start] - [Windows Administrative Tools] -

9 Click [Pending requests] to check that the request with

2 Click [View the status of a pending certificate request].

3 Click the certificate with the date and time of issuance

6 Click [Server Certificates] and click [Open Feature].

4 Select [Base 64 encoded] and click [Download

12 Select [https] for “Type”, select the SSL certificate to

9 Check that the certificate has been registered.

2 Click [Download a CA certificate, certificate chain, or

14 On IIS manager, (1) select [COTAdmin], (2) click [SSL

15 Select [Require SSL] and click [Apply].

The CA certificate is downloaded.

4 Open the Web menu of the scanner. Open the Web

The work to perform on the server is now completed.

6 Click [Import] and select the CA certificate downloaded in

5 When the Finish window appears, click [Finish].

Connecting to the COT Admin Server

2 Click [Server] - [Connect to Server].

Searching for and Registering

1 Start the COT Admin Tool and connect it to the server.

2 Click [Tool] - [Search Scanner].

2 Click [Tool] - [Import scanner from CSV file].

3 Click [Browse] and select the CSV file containing the

6 The selected scanner is added to the list.

1 Start the COT Admin Tool and connect it to the server.

2 Click [Tool] - [Import user information from AD].

The information entered on the “Authentication” tab of the Server

1 On the home window of the touch panel, tap the

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