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‫باختر‬ ‫پوهنتون‬

Subject- TQM
Type- Quiz-1
Time- 1 hour
Semester- 6th
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Part A: Descriptive questions Total Points


(5).
Question No-1: - List out barriers of total quality management.
Question.No-2: - Explain the eight dimensions of total quality management in details.
Question.No-3: - Define quality council and core values.
Question.No-4: - Write the benefits of total quality management.
Question.No-5: - Define the below mentioned terms
a. TQM
b. Leadership
c. Customer satisfaction
d. PDCA cycle
e. Continuous improvement

Best of Luck!!!

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