Professional Documents
Culture Documents
CHAPTER I
THE PROBLEM AND ITS BACKGROUND
INTRODUCTION
There are many Filipinos who are fond of eating their meals at the different
restaurants and even fast food. With that there are several food establishment
which are built to address the needs and the demands of every Filipino
customers. Different food establishment with different kinds of food to invest with.
They are eating to satisfy their hunger. Every-now- and then, it is a continuous
process in our community. According to information from the Bureau of Labor
Statistics, about 45% of a family’s food budget goes toward eating out
somewhere. In 1977, that rate was at just 38%. That means the average
household is spending upwards of Php 312,000 per year just to eat outside of the
home. Consequently to sustain the needs and demands of the community the
government needs to establish more food establishments. And allowing to
establish more food businesses means having a lot of competitors in the
business world. Thus, this requires of having a strategy for a business to
maintain and increase the sales of the business.
Having the same product and services offering from many businesses find it
hard to market commodities. A well defined business strategy offers an effective
marketing sales. It’s a must have of every business inside of the competitive
world. It’s an asset to grow a business. But, nowadays despite of such, there are
many establishment, are sufferings on their sales. They are serving foods in
connection to the interest of their customers. But, there are food establishment
who are into process of bankruptcy and others because of the heavy competition
between stalls.
One of the reasons why the owner of the business can’t maintain their regular
sales a day due to heavy competitions between every business. According to
Tough Nickel, this makes it even harder on businesses trying to make a profit
within trade or service. Owners have to face more and more businesses and
markets and have to worry about trying to beat out the competition. With that the
owner must find a way to market their product by using online and traditional
marketing strategy that is effective enough to catch the attention of customers.
Therefore, the use of different strategies for the business will be able to
support the increase of sales of the business itself. Having these strategies may
help to market the products to a larger number of customers. Promoting a
product must be effective so as finding the most effective strategy to promote it.
In addition finding the effective results of sales is a must to find out if there is any
changes. If there is still no changes might as find another effective strategy that
would help to achieve the goal.
This type of marketing is hard to ignore and includes the traditional ads we
encounter on a daily basis. This may have involved over the past few decades,
but the fundamental aspects remain the same. The selling techniques that
people used to today heavily rely on the infamous four P’s of marketing, product
price, place and promotion.
Hoge’s (1993) idea of e-marketing is simple but it does not touch the
important aspect of customer relationship. Strauss and Ansarry define E-
marketing in their latest book as the use of information technology in the process
of creating communicating and delivering value to customers for managing
customer relationship in ways that benefit the organization and it stakeholders.
This explanation tells that E- marketing is not only about selling products or
providing services through IT but it is lot more than that. It is not just traditional
marketing using the information technology tools but it’s a strategic model to
achieve brand value and provide customer satisfaction.
2. What are the different strategies to increase the sales of the business?
5. What is more effective between the online and traditional marketing strategy?
6. Hypothesis
7. Based on the collected data, what action can be gleaned by the researchers
to address the existing problem?
To the Students. This study will give advance knowledge to the students about
the strategies being used to gain more customers. This will also help them to
To the 0wners. The study will help the owners of the business to know what is
more effective between the two marketing strategies, online and traditional
marketing strategy to increase the sales of their business. And for them to apply
it on their business.
educated about the effective strategies that may used in case of building a
business.
conducting a new study that is related to the topic. This will give them an
DEFINITION OF TERMS
Strategy - a method worked out in advance for achieving some objective. The
science and art of employing the political, economic, psychological and military
Sales - are activities related to selling or the number of goods or services sold in
typically leads to smaller profit margins and diminishes the importance of factors.
CHAPTER II
REVIEW OF RELATED LITERATURE AND STUDIES
literatures form both foreign and local researchers, which have significant
that can help the development of this study.Related studies will discuss about the
marketing .The literatures of this study come from articles on the internet.
Foreign Literature
The population of senior who are more literate, more knowledgeable and who
are more aware of the technology and those who have a positive behaviour
towards online shopping and internet are more into online shopping. But the
population of senior who are less aware of the internet and the shopping sites
are less involved in the shopping sites because they do not have a positive
attitude towards online shopping rather they are much more interested in offline
shopping and the seniors who are more involved in the internet uses more online
sites for purchasing the goods over the internet. The senior which have more
knowledge about the internet and the shopping sites they compares both the
shopping i.e. online and offline shopping for their purchasing of goods. However
their knowledge and the use of internet by them has no connection with their age
and their satisfaction level while purchasing online .(Iyer and Eastmen 2014)
The internet marketing is not only about selling products or providing service
through it but it is lot more than that.It is not just traditional marketing using the
information technology tools but it's a strategic model to achieve brand value and
Ansary, 2006)
Marketing is more economical and faster way to reach out to buyer directly, and
is the ideal way for business to advertise locally or internationally. As the result in
case of comparison; both types of marketing can help traders and marketers to
consumers can see and touch the real goods or service but the domain of effect
is low, on the other hand using of internet marketing will exceed the boundaries
and introduce goods and services to the demographic of internet users. Also
using the internet would be more chipper, faster and convenient for marketing.
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Aghaei,M. 2012)
customers. However, traditional marketers somehow do not admit that the world
and it is typically alot of less expensive and simple to use than conventional
media. She also state that internet Advertising is successful by it self, and
companies which might not have the money to split into traditional advertising
media can more effectively utilize Internet Advertising to cultivate their brands.
Local Literature
Online marketing is more effective marketing strategy that can use specially in
and more convinient. By the use of online marketing the buyer can easily found
their likes and choose from many option But some of the people are also doubtful
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35% of Filipino Internet users don’t mind getting online ads, as long as these are
relevant to their needs. A survey from Nielsen even mentioned that 83% of these
Filipino users say their lives were made easier because of relevant advertising.
43% of online users wouldn’t mind getting their usage patterns tracked as long as
they receive relevant ads in return. This presents an opportunity for digital
marketers to get highly targeted results from online advertising, getting great
over traditional marketing. Philippines is now one of the countries who mainly use
social media, with 12 million users who spend an average of 4 hours per day on
Facebook alone. By the use of online marketing the target buyer can easily get.
Unlike putting up a gigantic billboard on a highway just to have exposure for your
Facebook for a significantly lesser amount and reach their target market who
Every business wants to grow and develop a strong client base. Advertising or
marketing methods can help reach more people, traditional marketing is still very
works and it generates new customers and create more brand awareness.
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People still remember your brand/ product through tangible things such as flyers,
brochures, etc. There are still people who browse the yellow pages or read
newspapers and magazine. They still notice billboards, they still watch TVs and
Most of the FILIPINO consumers still prefer shopping in brick and mortar stores
over online platforms, favoring the physical appeal of products despite the
consulting firm, Research and Tech Lab (RTL).Filipino shoppers also prefer
factored in the cost of shipping and the length of delivery time.The research
firm’s study also revealed that majority of shoppers who use both online and
traditional platforms are aged 18 to 31 years. While preferring to see the products
for themselves, shoppers were found to be searching for products online before
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CHAPTER III
RESEARCH METHODOLOGY
This chapter deals with the methods and procedures in gathering needed
in the study. These are research design, respondents of the study, data
gathering tool used in preparing and validating the questionnaire or the research
RESEARCH DESIGN
In order to get the answers to the forenamed problems and to justify and
satisfy the objectives of the study, the researchers uses quantitative research
correlational research design because these designs are the most filled in the
study.
data about a group of people. By this, the study’s research problem and the
prepared questions by the researches can be easily answered since this will be a
between variables. The main purpose of using correlations in the research field is
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Our study wants to know the differences between online and traditional
marketing strategy.
owners with age of 18-49 years old. Online and Traditional Strategy is the
primary concern, that is why those food establishment owners are the chosen
and fitted respondents for our study to become successful in the near future.
The survey questionnaire was used in the study as it was the most
effective and easiest way in collecting data from the chosen respondents.
The content of the instrument was based on the problems that needed
on answers, all of the participants was given same set of questions and answer it
correspondingly
online marketing strategy. It is divided into five parts, first, the differences
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business. Second, different strategies to increase the sales of the business under
traditional and online strategy. Third, how does these marketing strategies to
strategy in increasing sales. Each part of questionnaire has 10 questions, over all
50 questions that are surely connected with it. The questionnaires are big help to
the researcher to get the exact information needed from the respondents
The data gathering instrument was structured as a scale 1-4 wherein (4)
strongly agree (3) agree (2) disagree and (1) strongly disagree
Before the researchers start the survey they will do first a pre-interview in
every food establishments and will ask if they are willing to answer the survey
hundred respondents.
After getting the questionnaire, the next is they will organize the papers
base on the results. Will stack those questionnaires to be easy to check it again.
Then after that they will keep those questionnaires to provide evidences.
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Using information gathered from the survey, data analysis plan would
include a number of procedures leading to the result of the finding of the study
about the differences between online and traditional marketing strategy and how
1. Summarizing the numerical data. This would be done through tally that will
4. The scale type questionnaires used by the researchers are like scale to
scale of 1-4 wherein (4) strongly agree, (3) agree, (2) disagree and (1)
strongly disagree.
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magnitude, from the highest weighted mean to the lowest weighted mean,
4) Weighted Mean. This was used to determine the average of the number
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CHAPTER IV
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
The gathered data were tabulated in the same sequence that they appeared in
the questionnaire which also reflected the order of the specific questions posited
on the statement of the problem. The same tabulated data where analyzed and
interpreted to be able to respond to the same specific problems of the study.
Table 1 Shows differences between Online and Traditional marketing
strategy.
Table 2 shows different strategies that can help to increase sales of the
business.
Table 3 Shows how marketing strategies helps to increase sales.
Table 4 Shows the reason why it necessary for a business to have a
marketing strategy
Table 5 Shows the most effective marketing strategy between Online and
Traditional marketing strategy.
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Table 1.1, Among the 5 items under ‘’Online Marketing Strategy’’, The item “a”
with the weighted mean of 3.33, answered “Agree” was interpreted as the highest
rank “1”. The item “e” with the weighted mean of 3.3, answered ”Agree” was
interpreted as the lowest rank “5”. Otherwise under “Traditional Marketing
Strategy”, item “c” with the weighted mean of 3.58, answered “Strongly Agree”
was interpreted as the highest rank “1”. The item “b” with the weighted mean of
3.15, answered “Agree” was interpreted as the lowest rank “5”, therefore, there is
an enough evidence that there is difference between online and traditional
marketing strategy.
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Table 2.1 shows that the statement “b” got the highest rank with 3.53 weighted
mean, answered “Strongly Agree”. Statement “c” got the lowest rank with 3.25
weighted mean, answered “Agree”. In table 2.2 shows that statement “b” with
3.25 weighted mean, answered “Agree” was interpreted as the highest rank “1”.
Statement “d” with 2.98 weighted mean, answered “Agree” was interpreted as
the lowest rank “5”. Therefore, there is an enough evidence that many people is
in favour to use online marketing as marketing strategy than traditional marketing
strategy.
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AverageLipa
Mean:
City Colleges 3.46 Agree
G. A. Solis St., Lipa City Batangas
Telephone Number: 756-1943
Fax Number: 756-3768 local 300
www.lipacitycolleges.net
LCC Silvercrest Senior High School
Table 3, shows that in statement “3” with the weighted mean of 3.58,
answered are “Strongly Agree” was interpreted as the highest rank “1”. While
statement 2, with the weighted mean of 3.35, answered “Agree” was interpreted
as the lowest rank “10”. According to NetRev Marketing 2019, every business
wants to grow and develop a strong client base. Advertising or promoting a
business is key to achieving massive growth. While modern digital marketing
methods can help reach more people, traditional marketing is still very helpful in
promotional campaigns.
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Table 4 shows that statement “1” got the highest rank “1” with the
weighted mean of 3.55, answered “Strongly Agree” tells provide the business
with focus and direction by identifying the best opportunities will help the
business to increase their sales. Otherwise, statement “3” and “6” both got the
lowest rank “10” with the weighted mean of 3.40, answered “Agree”. According to
Salehi,M,. Mirzaei,H,.& Aghaei,M. 2012, marketing is more economical and
faster way to reach out to buyer directly, and is the ideal way for business to
advertise locally or internationally. As the result in case of comparison; both
types of marketing can help traders and marketers to do business.
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c. The business can easily get customers by the 3.35 Agree 1.5th
use of Online marketing because it is more
accessible and convenient.
e. Online marketing can help to boost the business 3.35 Agree 1.5th
and to help businesses to improve their
performance through internet or social medias.
Table 5.1 shows that both statement “c” and “e” with the weighted mean of
3.35, answered “Agree” was interpreted as the highest rank “1”. Statement “a”
with the weighted mean of 3.30, answered “Agree” was interpreted as the lowest
rank “5”. In table 5.2 shows that statement “b” with the weighted mean of 3.45,
answered “Agree” was interpreted as the highest rank “1” while statement
“d” ,answered “Agree” got the lowest rank “5” with the weighted mean of 3.25.
Each has advantages and disadvantages. In traditional marketing consumers
can see and touch the real goods or service but the domain of effect is low, on
the other hand using of internet marketing will exceed the boundaries and
introduce goods and services to the demographic of internet users. Also using
the internet would be more chipper, faster and convenient for marketing.
Approximately the advantages of internet marketing are much more than
advantages of traditional marketing. .(Salehi,M,. Mirzaei,H,.& Aghaei,M. 2012)
∑x ∑y ∑ xy ∑2 ∑2
x y
In getting the linear correlation between two variables, the formula below
is used:
r =n ∑ xy−¿ ¿ ¿
10 ( 112.1006 )− ( 33.81 )(33.16)
r=
√¿¿¿
1121.006−1121.1396
r=
√ [ 1143.357−1143.1161 ] [ 1100.688−1099.5856 ]
−0.1336
r=
√ ( 0.2409 ) (1.1024)
−0.1336
r=
√0.2656
−0.1336
r=
0.5154
r =−0.2592
For the hypothesis, the researchers mainly used Pearson product which is the r
value. From the computation, it turned out that there is a negligible negative
correlation between the difference of online and traditional marketing strategy
with the value of r = 0.26, thus the hypothesis is accepted.
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CHAPTER V
SUMMARY, CONCLUSION AND RECOMMENDATION
This chapter presents the summary, conclusion of the study as well as the
recommendations based on the researcher’s findings.
Summary
in Lipa City 2019-2020. From the cited objective of the study, the researchers
The researchers use the descriptive and correlational method of the research
respondents from the selected food establishment of Lipa City. To analyze and
interpret the data, percentage, ranking and weighted mean were used as the
20 of them were females while 19 of them were boys and there is only 1 whose
part of LGBTQ. It shows that most of the respondents are female.This implied
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that more females cooperated and openly expressed their opinion during the
Conclusion
Based on the research method that we have used, can conclude the following:
short period of time. It can also help the business to generate qualified
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The buyer can see and touch the real goods and services with the use of
traditional marketing but the effect is low while online marketing is cheaper,
RECOMMENDATION
Based on the findings of the study the following recommendations are endorsed
Owners of food establishments the main benefactors of the study. For them to
For the future researchers, for them to have a basis on their study. And it will
be a useful reference for them who have a related topic about the differences of
ACTION PLAN
Apparently research is made for intended purposes and aims.
Therefore, before creating the action plan researchers should establish the
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business to know the right marketing strategy that they can use to promote their
product and to increase their sales. The researchers decided to have free
includes the date ,place and where did the seminar will be held.
on how the marketing strategies helps them to gain more customers and how it
between Online and Traditional Marketing to help them choose the most effective
marketing strategy that they can use to develop their product and increase their
sales.
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