Cc Hewlett Packard Enterprise HPE StoreOnce 5200 System Capacity Upgrade Guide Abstract This document explains how to install the HPE StoreOnce 5200 System Capacity Upgrade Kit, apply the new license, and add the new storage to the existing system. It is intended for system administrators familiar with HPE StoreOnce systems. For the latest version of this ocument, see http:/iwwhpe.comvinfo/storeonce/docs. Part Number: 5254-80009 Published: October 2018 Eston: 1© Copyright 2018 Hewlett Packard Enterprise Development LP Notices ‘The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical ar editorial errors or omissions contained herein Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, Use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Intel®, ttanium®, Pentium®, Xeon®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries. Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ‘Adobe® and Acrobat" are trademarks of Adobe Systems Incorporated. Java and Oracle® are registered trademarks of Oracle andior its affiliates. UNIX® is a registered trademark of The Open Group,Contents Capacity Upgrade Overview. Introduction ‘Storage enclosure front view. Storage enclosure rear view... Capacity upgrade kit contents. Planning for the capacity upgrade... Powering off the syste. Rack information. Rack warnings. Installing the capacity upgrade kits. 7 Preparing for the installation. 7 7 8 9 Enabling maintenance mode when using StoreOnce Remote Support. Where to install the enclosure. Installing the storage enclosure. Cabling the capacity upgrade kits. Labeling the cables. Cabling the first capacity upgrade kit (JBOD 2). 10 Cabling the second capacity upgrade kit (JBOD 3), 14 Cabling the third capacity upgrade kit (JBOD 4). 12 bling the fourth eapacty Upgrade Kt (JOD 5) nn 14 Beebe th get ppeent(ecib 15 Adding power cables... ses 16 Completing the storage expansion. Redeeming and adding the licenses. Scanning and configuring storage. Checking hardware and firmware. Disabling maintenance mode. StoreOnce websites. Support and other resources. ‘Accessing Hewlett Packard Enterprise Support. Accessing updates. Customer self repair Remote support... Warranty information... Regulatory information ..n.n.m Documentation feedback.Capacity Upgrade Overview Introduction ‘The HPE StoreOnce 5200 System consists of a server nade (containing operating system disks only) and ‘one storage enclosure with preconfigured storage on twelve 4 TB hard disks. Use the following to expand the system storage. BB964A: HPE StoreOnce 5200 48 TB Capacity Upgrade Kit The capacity upgrade kit is a storage enclosure containing twelve 4 TB disks. It includes a hot spare disk. Up to five capacity upgrade kits can be added to the StoreOnce 5200 System for a maximum of six ‘enclosures. A license is required for each capacity upgrade kit. A license entitlement certificate, which describes how to obtain the License To Use, is included with the kit. NOTE: The StoreOnce 5200 48 TB Capacity Upgrade Kit requires StoreOnce software version 4.1.0 or higher and may only be used with the HPE StoreOnce 5200 System. Storage enclosure front view Hate e ete rel beer Tecan Tefpas Teter red | 4. 110 module display and system power LED 2. Disk drives (each has two LEDs) 3. Status LED (green = OK) 4. UID/Service LED Storage enclosure rear view Figure ‘StoreOnce 5200 capacity upgrade enclosure rear view 4 Capacity Upgrade Overview4. Fan locate UID 2. Fan status LED VO module status LED VO module locate UID Data port status LEDs ‘Seven-segment display ‘System locate UID button System status LED eo eprnenee Power supply status LED Capacity upgrade kit contents + 2U storage enclosure containing two integrated SAS IO modules and twelve 4 TB disks + Rail kit + Two 0.5m SAS cables + One 1 m SAS cable + One 2m SAS cable + Two power cords + Capacity upgrade LTU (license) + Read This First and Important cards Planning for the capacity upgrade ‘The StoreOnce System remeins available and the existing storage remains accessible during the capacity upgrade process. However, HPE recommends the following + Schedule the capacity upgrade as a maintenance activity during a quiet period + Notify host users and administrators of the upgrade plan. + Check to see how any scheduled jobs, such as replication, might be atfected by decreased performance. + Check the status of the existing storage and resolve any issues before proceeding with the capacity upgrade. The length of the upgrade process, including installing, cabling, licensing, and configuring the new storage, depends on the size of the upgrade. The entire process can take 1-3 hours to add new storage. NOTE: Adding the third or mare storage enclosure requires you to relocate one of the existing SAS. connections to the new enclosure. Follow the cabling instructions carefully and always ensure that no more than one SAS cable at a time is disconnected throughout the upgrade process. Capacity Upgrade Overview 5Powering off the system Capacity expansion does not requite you to power off the StoreOnce System, However, as a precaution, you can power off when expanding to more then two enclosures. Expansion tothe third or more enclosure requires moving a SAS cable. You might also need to power off the StoreOnce System to reposition equipment within the rack. ‘See Rack warnings for information on safe handling of the enclosure. ZX WARNING: Always power off the StoreOnce System before powering off disk enclosures. Procedure 1. Power off the StoreOnce System using the StoreOnce Management Console. 2. Power off all storage enclosures by disconnecting the power cables from the mains power. Rack information ‘The storage enclosures can be installed into most standard server racks For detailed safety information, see the rack documentation and the safety guide at www.hpe.com! Rack warnings For detailed safety information, refer to the rack documentation and the Safety Guide provided with the rack product. AX WARNING: To reduce the risk of personal inury or damage tothe equipment, be sure that: + The leveling jacks are extended to the floor. + The full weight ofthe rack rests on the leveling jacks. + The stabilizing fect are attached to the rack ofa single-rack installation + Only one component is extended at a time, A rack may become unstable if more than one component is extended for any reason. CAUTION: Use extreme caution when installing and pulling units from the rack. They can slip and fall, damaging the StoreOnce System or causing personal injury. HPE is not responsible for any injury or damage caused by the mishandling of the StoreOnce ‘System. Always use at least two people to lift and install an enclosure into the rack. 6 Capacity Upgrade OverviewInstalling the capacity upgrade kits ‘The capacity upgrade kit enclosures can be installed into most standard server racks. To verify that your rack is supported for use with the disk enclosure, see the QuickSpecs for the disk enclosure al the HPE website: wwww.hpe.com/support/StoreOnceQuickSpecs. For detalled safety information, see the safety guide at www.hpe.com/support/Safety-Compliance- EnterpriseProducts. CAUTION: Use extreme caution when installing and pulling units from the rack; they can slip and fall, causing injury or damage to the StoreOnce system. Hewett Packard Enterprise is not responsible for any injury or damage caused by the mishandling of the StoreOnce system. Always use at least two people to lift and locate an enclosure into the rack. Preparing for the installation Procedure 4. Unpack the capacity upgrade kit and verify the contents. ‘See StoreOnce 5200 Capacity Upgrade Kit (B964A) contents NOTE: For systems where the capacity upgrade kit has been pre-configured at the factory, locate the label on the rear tab of the unit that identifies its position in the daisy chain sequence of storage shelves. 2. Unpack the rail kit. Install the rail kit following the instructions supplied with the rail Kt. IMPORTANT: Read the installation guidelines carefully before installing the rails and the expansion enclosure. The instructions provide important safety information, NOTE: The installation instructions suggest adjusting the back bracket on the standard rail kit after installing the rails. For ease of installation with the capacity upgrade kit, HPE recommends making the adjustment prior to mounting the rail kt, as described in the next section. 3. Identify the rack location for the 2U capacity upgrade kit. ‘See Where to install the enclosure. Enabling maintenance mode when using StoreOnce Remote Support If StoreOnce Remote Support is configured, put the StoreOnce System into maintenance mode before installing the capacity upgrade, Enabling maintenance mode will prevent a support case being generated. Procedure 4. Navigate to the StoreOnce System and log in to the StoreOnce Management Console, 2. On the main menu, select Settings. Installing the capacity upgrade kits 73. Inthe System section, select the Maintenance mode panel. 4. onmemamarance mace sean, xt mamance mode outen me on stn Where to install the enclosure 8 Before installing the rails, plan where to put the capacity upgrade enclosure in the rack, ‘The base enclosure that comes with the system (JBOD 1) is installed immediately below the server node. Install the first capacity upgrade enclosure (JBOD 2) immediately above the server node. Then altemate below and above the server node as you add capacity upgrade enclosures to the system. A system at maximum configuration has three storage enclosures below and three above the server node. 4. JBOD 6: Fifth capacity upgrade kit. Install above JBOD 4. 2. JBOD 4: Third capacity upgrade kit. Install above JBOD 2. 3. JBOD 2: First capacity upgrade kit. Install above the server. 4, Server node. 5. JBOD 1: Base enclosure. Install under the server. 6. JBOD 3: Second capacity upgrade kit. Install under JBOD 1 7. JBOD 5: Fourth capacity upgrade kit. Install under JBOD 3. Figure : HPE StoreOnce 5200 System rack layout Installing the capacity upgrade kitsInstalling the storage enclosure Procedure 1. Slide the enclosure into position on the rails (1). Secure the chassis into the rack by tightening the captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2) AX CAUTION: The front CTO screw must be attached at all times when racked 2. Altach rear hold down brackets by sliding the tab with the arrow pointed forward (1) into the corresponding siot on the left and right side of the rear of the chassis. Use the black headed thumb screw to secure tightly to the rail (2) Installing the capacity upgrade kits 9Cabling the capacity upgrade kits Labeling the cables ‘The StoreOnce capacity upgrade kit (enclosure) includes a sheet of preprinted cable label pairs. Each pair contains two identical labels, one for each end of the SAS cable. ‘These labels use this convention: N:S3:P1 - J1:14:P1 or JF:I1:P1, where + N= Node (server node) + S=Slot + P= Port BOD /O module F = Floating number (for moving cables) Apply the correct pai of labels to each SAS cable as you cable the storage enclosure. When labeling moving cables that require the additional =" label: + Wrap each label around one cable only. + Apply the labels so the orientation of the lettering matches the orientation of the manufacturer's mark. + Place the " label farthest from the connector. N:S3:P2-JGHI2:P1 MFG Fa Cabling the first capacity upgrade kit (JBOD 2) ‘The first capacity upgrade kit is located directly above the server node. Procedure 4. Apply the "JBOD2' label to the top-left pull-out tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. 10 Cabling the capacity upgrade kitsSAS cable Label color Cable label New 1 m cable Red N:S6:P1 - J2:11:P1 New 2m cable Green N'S6:P2-JFI2°P1 White 3. Cable the enclosure as shown. 1 JBOD 2: First capacity upgrade kit. 2 Server node. 3 ‘JBOD 1: Base enclosure Item SAS cable Label colors Cable from To 4 New1meable Red Node Slot 6 Port! JBOD 210M 1 Port 1 5 New2meable Green and White Node Slot 6 Port2 JBOD 210M 2 Port 1 4, Ifyou are finished installing capacity upgrade kits, skip to Adding power cables. Cabling the second capacity upgrade kit (JBOD 3) ‘The second capacity upgrade kit is located directly under JBOD 1 Procedure 4. Apply the "JBOD3" label to the top-left pull-out tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the " the" label. label with Cabling the capacity upgrade kits 11SAS cable Label color ‘New label New 0.5 m cable Red JMP2 - J3I1-P A New 0.5 m cable Green 3I2:P2 - J1:12:P 1 Moving 2 m cable (N:S3:P2 - JF:I2:P1) White F53 3. Cable the enclosure as shown. ‘abling the second capacity upgrade kit (JBOD 3) Htem| Description 1 JBOD 2: First capacity upgrade kit 2 Server node. 3 JBOD 1: Base enclosure, 4 JBOD 3: Second capacity upgrade kit Item SAS cable Label colors Cable from To 5 New0.Smcable Red JBOD 110M 1 Port2 JBOD 310M 4 Port 1 6 — New0.Smcable Green JBOD 31OM2Port2 JBOD 1 10M 2 Port 1 7 Moving 2meable Green and white Node Slot 3 Port 2 JBOD 3 |OM 2 Port 1 4, Ifyou are finished installing capacity upgrade kits, skip to Adding power cables. Cabling the third capacity upgrade kit (JBOD 4) ‘The third capacity upgrade kil is located directly above JBOD 2. 12. Cabling the capacity upgrade kitsProcedure 1. Apply the "JBOD4" label to the top-left pull-out tag at the rear of the enclosure. 2 Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the " label with the "F=4" label, SAS cable Label color New label New 0.5 m cable Red J2I:P2- J414-P At New 0.5 m cable Green J4:12:P2 - J2:12:P 1 Moving 2 m cable (N:S6:P2 - JF:I2:P1) White Fe4 3, Cable the enclosure as shown. Figure 5: Cabling the third capacity upgrade kit (JBOD 4) Item Description 1 ‘JBOD 4: Third capacity upgrade kit. 2 JBOD 2: First capacity upgrade kit. 3 Server node, 4 ‘JBOD 1: Base enclosure. 5 ‘JBOD 3: Second capacity upgrade kit Cabling the capacity upgrade kits 13Item SAS cable Label colors Cable from To 6 New0.Smcable Red JBOD 210M 1 Port2 JBOD 4 10M 1 Port 1 7 New0.Smcable Green JBOD 410M 2Port2 — JBOD 210M 2 Port 1 8 Moving 2mcable Green and white _ Node Slot 6 Port 2 JBOD 4 10M 2 Port 1 4, Ifyou are finished installing capacity upgrade Kits, skip to Adding power cables. Cabling the fourth capacity upgrade kit (JBOD 5) “The fourth capacity upgrade kits the lowest inthe rack, located directly below JBOD 3. Procedure 4. Apply the “UBODS" label tothe top-left pullout tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the "F=3" label with the "F=5" label, SAS cable Label color New label New 0.5 m cable Red J3iM:P2 - Jt: New 0.5 m cable Green 5:12:P2 - J3:12:P 1 Moving 2 m cable (N:S3:P2 - JF:12:P1) White F=5 3. Cable the enclosure as shown. Figure : Cabling the fourth capacity upgrade kit (JBOD 5) 14. Cabling the capacity upgrade kitsItem Description 1 JBOD 4: Third capacity upgrade kit 2 JBOD 2: First capacity upgrade kit. 3 Server node, 4 ‘JBOD 1: Base enclosure. 5 ‘JBOD 3: Second capacity upgrade kit. 6 JBOD 5: Fourth capacity upgrade kit ltem SAS cable Label colors Cable from To 7 NewO.Smeable Red JBOD 310M 1 Port2 JBOD 5 10M 1 Port 1 8 NewO.Smeable Green JBOD 510M2Port2 JBOD 3 1OM2 Port 1 9 Moving 2meable Green and white _ Node Slot 3 Port 2 JBOD 5 10M 2 Port 4 4, Ifyou are finished installing capacity upgrade kits, skip to Adding power cables. Cabling the fifth capacity upgrade kit (JBOD 6) ‘The fifth capacity upgrade kit is the highest in the rack, located directly above JBOD 4. Procedure 1. Apply the "JBODG" label to the top-left pull-out tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the "F=4" label with the "F=6" label. SAS cable Label color ‘New label New 0.5 m cable Red JAIP2- J8I1P 1 New 0.5 m cable Green J6:12:P2 - 44:12:71 Moving 2 m cable (N:S6:P2 - JF:I2:P1) White F=6 3. Cable the enclosure as shown. Cabling the capacity upgrade kits 15Figure 7: Cabling the fifth capacity upgrade kit (JBOD 6) Item Description 1 ‘JBOD 6: Fifth capacity upgrade kit. 2 ‘JBOD 4: Third capacity upgrade kit. 3 JBOD 2: First capacity upgrade kit. 4 Server node. 5 ‘JBOD 1: Base enclosure. 6 ‘JBOD 3: Second capacity upgrade kit. 7 ‘JBOD 5: Fourth capacity upgrade kit Item SAS cable Label colors Cable from To 8 NewO.Smcable Red JBOD 410M 1Port2 JBOD 6 1OM 1 Port 1 @ NewOSmeable Green JBOD 6IOM2Port2 JBOD 4 1OM 2 Port 1 10 Moving2meable Green andwhite Node Slot6Port2 | JBOD 6 IOM 2 Port 1 4, Continue to Adding power cables. Adding power cables Procedure 4. Use the supplied power cables to connect the capacity upgrade enclosure to the mains power supply. 16 Cabling the capacity upgrade kits‘The enclosure powers on automatically when plugged in. Wait for a minute for the power on process to complete. The System Power and Status LEDS will be solid green. 2. Ifyou powered off the StoreOnce System before adding capacity upgrade kits, power on the system. Cabling the capacity upgrade kits 17Completing the storage expansion Redeeming and adding the licenses ‘The capacity upgrade kit includes a license entitlement certificate. The certificate is a paper document containing the information necessary to obtain your unique LTU (License to Use) key file from the HPE Licensing website. NOTE: Redeem licenses individually to obtain a license key file for each upgrade kit. Do not merge multiple entitlements to redeem a single license key file, @® IMPORTANT: You must add the licenses bafore expanding the capacity of the StoreOnce System The storage expansion process will not configure unlicensed storage attached to the system. Procedure 4. On the main menu, select Settings.. From the System panel, select the License Management. (2. On the Overview tab, make a note of the Locking ID (Serial Number). Ifyou are managing the system through the federation lead, ensure that you are viewing the correct, system, 3. Goto the HPE Licensing website, as directed in the Licanse Entitiement Certificate 4. 5, Log in using your HPE Passport user ID and password. Enter your Entitlement Order Number to search for your license. 6. Follow the steps to activate and obtain your license, You can obtain the license file by downloading it directly from the website or from an email with a zip attachment, 7. Retum to the License Management screen in the StoreOnce Management Console. ) lick the Add License icon (“+), and then follow the onscreen 8. Expand the Actions menu (* instructions. Scanning and configuring storage After storage Is added to a StoreOnce System, you must scan and configure the storage to make it usable. Procedure 4. On the main menu, select Settings. 2. Inthe Hardware section, click the Storage panel 3. On the Storage screen, click the Local Storage tab, and then expand the Actions (*** ) menu and select Rescan. Newly detected storage is added to the storage list with a status of Unconfigured. 4, To configure the new storage for use, expand the Actions ("** ) menu and select Configure. 18 Completing the storage expansionChecking hardware and firmware Procedure 4. Navigate to the StoreOnce System and log in to the StoreOnee Management Console. 2. On the main menu, select Settings. 3. In the Hardware section, select the Hardware Monitoring panel 4, Review the Requires Attention and Storage tabs for any events requiring attention, 5. Expand te Action (+++) menu and select ne Update war con (to check ane update firmware. Disabling maintenance mode Procedure 4. From the StoreOnee Management Console main menu, select Settings. 2. Inthe System section, select the Maintenance mode panel. Completing the storage expansion 19StoreOnce websites 20 Hewlett Packard Enterprise Information Library for StoreOnce products www.hpe.com/infolstoreonce/docs HPE StoreOnce Support Matri www.hpe.com/storage/StoreOnceSupportMatrix HPE StoreOnce Systems QuickSpecs www.hpe.com/support/StoreOnceQuickSpecs HPE StoreOnce Data Protection Backup Appliances information page www.hpe.com/storage/storeonce General websites ‘Storage white papers and analyst reports www.hpe.com/storage/whitepapers Enter "StoreOnce' into the keyword search box. StoreOnce websitesSupport and other resources Accessing Hewlett Packard Enterprise Support + For live assistance, go to the Contact Hewiett Packard Enterprise Worldwide website: http:/ww.hpe.com/assistance + Toaccess documentation and support services, go to the Hewlett Packard Enterprise Support Center wobsite: http://www.hpe.com/support/hpese Information to collect + Technical support registration number (if applicable) + Product name, model or version, end serial number + Operating system name and version + Firmware version + Error messages + Product-specific reports and logs + Add-on products or components, + Third-party products or components Accessing updates + Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. + To download product updates: Hewlett Packard Enterprise Support Center www.hpe.comisupportihpesc Hewlett Packard Enterprise Support Center: Software downloads www.hpe.com/supportidownloads Software Depot www.hpe.comisupportisoftwaredepot + To subscribe to eNewsletters and alerts: www.hpe.com/supportie-updates + To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials. page www.hpe.com/support/Access ToSupportMaterials ‘Support and other resources 21@ IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: http://www.hpe.com/supportselfrepair Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewett Packard Enterprise strongly recommends that you register your device for remote support I your product includes additional remote support details, use search to locate that information, Remote support and Proactive Care information HPE Get Connected www.hpe.comiservices/getconnected HPE Proactive Care services 5 i HPE Proactive Care service: Supported products list 5 ‘, HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted Warranty information 22 To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options www.hpe.com/supportProLiantServers-Warranties HPE Enterprise and Cloudline Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/supportNetworking-Warranties ‘Support and other resourcesRegulatory information ‘To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical ‘substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: wwwshpe.comiinfolreach For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see: www.hpe.com/infolecodata For Howltt Packard Enterprise environmental information, including company programs, product recycling, and eneray efficiency, soe" www.hpe.com/info/environment Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document tile, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. ‘Support and other resources 23