CHAPTER 12

MANAGING HUMAN RESOURCES

Human Resource Management (HRM) is a critical task for managers, as it involves
finding the right people to fill jobs within the organization. This process involves
ensuring that the right number of employees are available, with the right skills and
experience, in the right place, and at the right time.
To achieve this, managers need to understand the organization's structure and its job
requirements. They also need to be aware of the labor market conditions and the
competitive environment in which they operate. With this knowledge, managers can
create job descriptions, determine the necessary qualifications, and design recruitment
and selection processes that attract the best candidates.
Recruitment and selection processes can include job postings, applicant screening,
interviews, and reference checks. Once the right candidates are identified, managers
need to onboard and train them effectively, ensuring they have the knowledge and
skills to perform their jobs effectively.
Performance management is also an important aspect of HRM, as it allows managers
to monitor employee performance and provide feedback to improve productivity and
efficiency. Performance evaluations can be used to identify training and development
needs and to reward high-performing employees.
HRM also involves managing employee compensation and benefits, which can include
salaries, bonuses, health insurance, and retirement plans. Managers need to ensure
that their compensation packages are competitive and aligned with industry standards
to attract and retain top talent.
Contemporary HRM issues facing managers include diversity and inclusion, employee
well-being, and the use of technology. To address these issues, managers need to
create a culture that values diversity and promotes well-being while leveraging
technology to improve HR processes and employee engagement.
In summary, HRM is a critical function that involves finding the right people with the
right skills and experience to fill jobs within the organization. It includes recruitment
and selection, performance management, compensation and benefits, and addressing
contemporary issues facing managers. By effectively managing their human resources,
managers can create a competitive advantage and drive organizational success.