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  • Survey Form English (W) - 1

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    Kevin John Cobaria
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    This document is a survey form from the Public Attorney's Office (PAO) in the Philippines. It asks clients to rate their experience with PAO services on a 5-point scale for questions about how they were treated, the legal assistance provided, the office environment, and overall satisfaction. The form also has a section for comments and suggestions to help the PAO improve its services.

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    Survey Form English (W)_1 (1)

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    This document is a survey form from the Public Attorney's Office (PAO) in the Philippines. It asks clients to rate their experience with PAO services on a 5-point scale for questions about how they were treated, the legal assistance provided, the office environment, and overall satisfaction. The form also has a section for comments and suggestions to help the PAO improve its services.

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    © All Rights Reserved
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    10 views1 page

    Survey Form English (W) - 1

    Uploaded by

    Kevin John Cobaria
    This document is a survey form from the Public Attorney's Office (PAO) in the Philippines. It asks clients to rate their experience with PAO services on a 5-point scale for questions about how they were treated, the legal assistance provided, the office environment, and overall satisfaction. The form also has a section for comments and suggestions to help the PAO improve its services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    Republika ng Pilipinas

    KAGAWARAN NG KATARUNGAN
    TANGGAPAN NG MANANANGGOL PAMBAYAN
    (PUBLIC ATTORNEY'S OFFICE)
    DOJ Agencies Building, NIA Road, Diliman, Quezon City
    Telephone Nos. 8929-9010/8929-9436 Fax No. 8927-6810/8928-2878
    To be accomplished by PAO personnel:
    Control No.: Name of Public Attorney/staff: Date:
    Nature of Request:
    Representation Inquest assistance Mediation and conciliation Documentation Jail visitation
    Legal outreach Limited Services Administration of oath Legal counseling Others
    To be accomplished by the client:

    PAO Survey Form


    Name (optional): Sex: Age:

    Please rate our services using a 5-point scale, where "5" means you "strongly agree" and "1" means you "strongly disagree"
    on the statement. Check (√) the box that corresponds to your anwer. Write N/A if the question is not applicable.
    Strongly Strongly
    Agree Neutral Disagree
    Agree Disagree
    Questions 5 4 3 2 1

    1 The PAO personnel immediately asked me about my concerns and


    courteously assisted me.
    2 The PAO adequately provided the legal assistance/advice that I need.
    3 The PAO premises are tidy, and pathways are free from obstruction.
    4 There are signs and instructions on how to avail of PAO services.
    5 I understood the legal advice and instructions given by the PAO
    personnel.
    6 The concerned PAO personnel assisted me without asking for any
    consideration, in money or in kind.
    7 The PAO personnel was competent. He/she understood my concerns,
    and addressed it accordingly.
    8 I did not experience any discrimination or bias because of my
    sex/gender, age, race, religion, or political opinion.
    9 I am satisfied with the legal service rendered by the PAO.
    Comments/Suggestions:

    Thank you! Your feedback is important to improve our service.


    FOSS.F.004/REV.4

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