Starpay Management (SPM)

Netstars Europe Team 2020

Starpay Management Dashboard Functions (SPM System)

Transactions – Search and overview of orders and purchases

Aggregation – Search by Company code : check total transactions of Company
Settlement – To download reports for accounting, monthly 30 days or half monthly 15 days
-> Invoicing – Invoices for merchants and invoice reports
-> Remittance Details - General overview of remittances to merchants and reports
-> Funds Collection - Incoming transfer details from Wallets
-> Detailed Remittance Information - More details about remittance to merchants
Merchant Management – Merchants, Bank accounts, Shops, Terminals
-> Company – Register/Search/View Merchant companies and shops, Add/Remove Wallets.
-> Account - Add/Edit Merchant company, bank account and wallet information
-> Shop - Edit Merchants’ Shops, block settlements (for abnormal merchants), view shop terminals
->Terminal: Check terminals statuses, block terminals
Reservation Management – Advanced changes for merchants
User Management – Configure access rights for users

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Login Page

First, login to access the Starpay Management Dashboard

1 - Enter your login ID
2 - Enter your password
3 - Click on [login] button

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Home Page

①
② Netstars

Once successfully logged in,

User can see the SPM menu with Company Name and User Name displayed on top of the menu.

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 Transactions
Search, view and download reports of payments

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Transactions – Main Page

On this page, transactions are displayed.

Filters: Date, Payment Brand, Transaction Type, Merchant ID, Company Code, Store Code,
Transaction number, Transaction ID etc..

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Transactions

②
③
③

Search result 2 - Downloadable search result

1 - Search result is displayed with information - 3 - Search result displayed in panel:
・Total number of results ・Black ：Payment transactions
・Total payment amount ・Red：Refunds
・Total amount refunded
・Total balance amount (remaining amount after refund) For [Details] , see next page

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Transactions

Payment

A more detailed view can be displayed for each transaction.

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Transactions

Payment

Refund Amount: -88Yen Print Count: 0

In the detailed view page of each transaction, Refund Transaction information is displayed if full or partial refunds
were made.

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Transactions
【Example of downloadable report】

Transaction report data:

Date, Company Code, Company Name, Store Code, Store Name, Transaction Number, Refund Number,
Payment Methods, Transaction Types, Amount, Transaction Fee Rate, Transaction Fee, Merchant Discount Rate

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 Aggregation
View, search and download transaction reports by Company Code
Check total transactions for Company

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Aggregation – Main Page

Enter Company Code and filter by Transaction Period, Group by Date or Group by Store Code to search.
Please see next page for search results.

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 Aggregation

① Aggregation search result

1- Totals of search result by date are

displayed here in this top panel

2– Download report (see next page)

Search
② Download
3- Filter by store code – an overview
of transactions related to the
③ Netstars Co., JP selected merchant will be shown in
this panel.

4- Filter by date - an overview of

transactions will be displayed. The
totals of the search result here in
Panel 4 is displayed in Panel 1 on
the top right corner.

④
Netstars Co., JP

Date

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Aggregation
【Example of downloadable report filtered by Company】

Company Code,
Company Name, Total
Number Of
Transactions, Total
Amount, Transaction
Time, Transaction
Volume, Refund ID,
Refund Amount

【Example of downloadable report filtered by Date】

Date, Total Number Of
Transactions, Total
Amount, Number Of
Sales, Net Sales
Amount, Total Number
Of Refunds, Refunded
Amounts

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 Settlement Management
Merchants invoicing and reports for reconciliation and accounting

Main Page:
To download invoice reports for accounting, monthly 30 days or half monthly 15 days

Sub pages:
Invoice – Invoices for merchants and invoice reports

Remittance Details - General overview of remittances to merchants and reports

Funds Collection - Incoming transfer details from Wallets

Detailed Remittance Information - More details about remittance to merchants

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Settlement – Invoicing

Select the invoices report in the drop down list by range of dates and click on [Search] button
Click on [Download] button to download the invoices report for the dates requested in Excel format.
*Excel file will be contained in the zip folder.

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Settlement Management – Invoice

Merchant Invoices in selected range of dates are displayed

Click on Download to save excel data for each merchant’s invoices.

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Settlement Management – Invoice
② Here is an example of invoice
generated in the SPM for
merchants.
If you accept multiple payment
brands, total number will be
displayed.
1- Bank Account ID
2- Date Of Invoice (Download)
①
3- Transaction Period
③
4- Account Payable
5- Breakdown on deducted amount
・Service fee：fix monthly fee
・Consumption tax ： Consumption
tax on service fee (eg. VAT)
・Settlement fee
④ ⑤ ・Consumption tax：Consumption
tax on settlement fee
※Setting for VAT
・Invoice issuance fee（Including
tax）
・Transfer fee（Including tax）

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Settlement Management – Invoice
More invoice details for each
payment brand are displayed on
this page.

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Settlement Management – Remittance Details

Remittance Details Page – To view details of remittances made to merchants.

Select payment cycle/payment date and click on [search] button. (see next page for result page)
Download Excel data of remittances paid to merchants.
=> Click on [Download] button to download the report for the dates requested in Excel format.
*Excel file will be contained in the zip folder.

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Settlement Management - Remittance Details

Remittances made to Merchants result will be displayed by Settlement Cycle or Payment Date.
Displayed data: Company ID, company name, payment date, payment amount etc.
Click on [download] button to download excel data of remittances sent to merchant.
(See next page for examples of downloaded excel data)

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Settlement Management – Remittance Details

Details of remittances sent to merchants can be downloaded as reports.

Here are some examples of the reports.

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Settlement - Funds Collection

Payment Transfer Details

① ②
Start Date End Date
Transfer Date Payment Brands Payment Amount Download
(China Time) (China Time)

Downloaded

Downloaded

Downloaded

Downloaded

Downloaded

Downloaded

Not Downloaded

Downloaded

Downloaded

Downloaded

Downloaded

Funds Collection Section:

1-View incoming funds details from Payment Brands.
2-Reports of the incoming funds details can be downloaded. (See page 23 for example)

Note: Display timing depends on payment brand’s calendar in their respective countries

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Settlement – Funds Collection
This is an example of
the downloaded report
of details of incoming
funds transferred by
payment brands.

Remittance Details

① Bank Name

Bank Account ID

Account Name

② Transfer Date

Transfer Amount

Transfer Details Rates

Item Applicable Amount Remarks
Total amount collected in the given time
TenPay Rate/Fee
TenPay Remittance
Overseas Remittance Fee
Others
Transfer Amount

Remittance Details

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Settlement – Monthly Remittance

Monthly

Monthly Remittance: To create bulk instruction for bank transfers to many merchants at once.
Search for Detailed Remittance Details by payment cycle
Filter by: Payment Cycle / Payment Date

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 Settlement – Monthly Remittance
Search detailed
remittance details by
month. This is for bulk
remittance transfers to
merchants.

1- Fee or reference
① Second Trust Fee

Usage Amount
information
TenPay Fee Calculated Amount Second Trust Fee (Tax included)

2- Download remittance
Info in text data
Netstars Fee

Overseas Transfer Fee

3- Download remittance
info in excel data
Usage Amount TenPay Fee Total remittance amount to Second Trust Fee Netstars Fee
member stores

4- Download Merchant
Others Remittance Statement in
Fee to be paid to parties other than Merchants Amount of additional trust based on Article 3.2 of the trust agreement excel data

② Text file CSV file

③
④ Merchant Remittance Statement
Settlement Usage Settlement Refund Transfer
Code Merchant Name Rate Amount Amount Amount Download
Fee

Download

Download

Download

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Settlement – Monthly Remittance

Download the
Merchants’ Bank
Accounts and
remittance details to
send a bulk transfer
bank instruction.
Eg. Text file

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Settlement – Monthly Remittance

Download Merchants’ Bank Accounts

and remittance details to send a bulk
transfer bank instruction.
Eg. CSV file

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 Merchant Management
Company, Account, Shop, Terminal

Merchant Registration - Add, edit, search and display merchants and their
shops, issuing activation key for payment app and NW id/password when
merchants are registered, wallets add/remove for merchants, shops list,
block merchants’ settlements (for abnormal merchants), check terminal
status for merchants (if the terminals are working correctly)

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Merchant Management - Company

Netstars

①
③
②

Register New Merchants or View Merchants on this page.

1- Add New Company
2- Filter by: Company code, Company name, Company Abbreviation
3- List of Registered Merchant Companies will be listed in this panel

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Merchant Management – Company

Add New Company - Enter Merchant’s Company for new Merchant Registration.

Note: Company Code and Terminal Code will be automatically generated by system.

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Merchant Management- Company

Netstars

③
View Merchant details on this page.
1 – Click on Edit to go to Edit Merchant Details Page (see next page)
2 – Click on Add Bank Account to add Merchant’s bank account information (See page 47)
3 – Click on Add Gateway to activate Payment Methods by adding Payment Methods Accounts IDs (See page 50)

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Merchant Management - Company

Edit Merchant Company details on this page.

Note: Company Code and Terminal Code is automatically generated and cannot be edited.

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Merchant Management – Company

1 - Enter Merchant’s Account Information and Bank Account Information on this page for Merchant Registration.
Note: Bank Account ID is automatically numbered (not required).
For Address, please enter the address where the finance department is located.
For Bank Information, there is a 30 character limit for the Account Name.

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Merchant Management - Company

2 - Enter information for Payment Methods to be activated for merchants on this page for merchant registration

Note: For Settlement Fee Rate, please enter decimal point and not as %.
Eg. 0.05 and not 0.5%

Maximum refund period: Set a limit for refund period for the Payment Methods. When setting this limit,
please note that each Payment Method has their own fixed refund period that cannot be exceeded.

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Merchant Management - Company

Example 1 (Left) Add Wechat Pay

Enter Merchant’s Wechat’s “Sub Merchant Account ID” to activate Wechat for Merchant.

Note: Before activating gateway on this page, please first register Merchant on Wechat’s portal.
After Merchant is validated by Wechat, Wechat will issue an account ID called Sub-Merchant Account Id.

Example 2 (Right) Add Alipay

Nothing to enter as Merchant’s Alipay Account ID is the same as SPM ID.

Note: Before activating gateway on this page, please first register merchant on Alipay’s portal.
After Merchant is validated by Alipay, Merchant’s SPM ID and SPM Store ID will be validated automatically
as they are the same IDs used with Alipay for Merchant Registration.

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Merchant Management - Company

After activating Payment Methods, you can see the added Payment Methods on the Company
details page.

1 – Click on Add Store to add Merchant Stores.

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Merchant Management - Account

①
②

1- Search by Account ID
2- Click on [details] to see more details about bank account.

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Merchant Management - Stores

Confirm Merchant’s Company Name and Company Code.

Select file to bulk upload merchant stores under this company.

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Merchant Management - Stores

③
①

1- Search and view merchant information by Merchant Store Name or Store Code.
2- All merchant information is displayed if not filters are selected.
3- Stop merchants’ transactions in case of emergency. Valid permission level is required for this.
For Details – See page 40
For Edit – See page 41

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Merchant Management - Stores

On Merchant Management –> Stores -> Details, you can see the list of terminals in each store.

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Merchant Management - Stores

Merchant Management –> Stores –> Edit

On Edit Store Page: Edit Bank Account ID, Industry, Terminal, Merchant Name And Merchant Name to be
printed on receipt.
Note: Merchant Code can not be edited.

Important: Click on Stop to block merchant store’s transactions and suspend all payments
(when abnormal transactions are detected)
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Merchant Management - Terminal

①
②

1- View all Merchant’s terminals or search using Terminal ID.

2 – Terminal statuses are displayed in this panel.
Green: it works normally
Red: unavailable
Important: Click on the Terminal Green Status button to disable or block the terminal (See next page)
(when abnormal transactions are detected)

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Merchant Management - Terminal

Confirm the terminal status change.

To re-enable the terminal, click again on the (now red) Status button for the terminal.

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Reservation Management
Reserve changes in advance for merchants

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Reservation Management

Search for advanced changes (reservation) information on this page

Note: You can edit reservation information only when no date is displayed.

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Reservation Management
You can “reserve” changes (change in
advance) merchant’s bank account info or
settlement information on this page.

Enter the date when the changes will be

applied.

On this date, the changes will be

automatically applied to the merchant’s
account.

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User Management
Configure access rights for users

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User Management – Main Page

③
① ④
②

1 – Add User (see page 67)

2 – Click on existing User Name to edit User permissions (see page 68)
3 – Add new User Group (see page 69)
4 – Edit User Group permissions

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User Management

Add User on this page

Note:
User name(alphabets and numbers only)
User password must have least 8 characters and contain least one uppercase character, one lowercase
character, one digit or special character.

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User Management

Edit User information on this page.

Click on Lock to block User’s login. The blocked User will no longer be able to access the system.

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 User Management

Add User Group Name and Permissions on this page. ・[user management]: register/edit user information
・[view only access]:view-only permissions ・[download]: download every file
・[search transactions]:search transaction history ・[change terminal status]: change each terminal
・[view payment management]:view payment status to valid/invalid
management ・[emergency stop]: stop all merchant transactions
・[register company]:register a new company ・[check exchange rate]: Unused
・[view company information]:view company ・[set exchange rate]: Unused
information ・[set route]: Unused

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User Management

Edit User Group Name and Permissions on this page.

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Contact information

NETSTARS Co., Ltd

https://www.netstars.co.jp/en/

Jacqueline Trousset & Makiko Nagao

Assistant Vice President Assistant Vice President
TEL +65 98356735 TEL +65 982023202
EMAIL jacqueline.trousset@netstars.co.jp EMAIL m.nagao@netstars.co.jp

Disclaimer: This proposal is proprietary to NETSTARS CO., LTD. We reserve all rights in such proposals. Accordingly, you as an individual and your company agree to protect the
confidentiality of all information contained in this document, except as may be required by any applicable law, government order, or regulation, or by order or decree of any court of
competent jurisdiction. You as an individual and your company shall not, without prior written consent of the owners of this proposal, publicly divulge, announce or in any manner disclose to
any unrelated third party, any information or matters revealed herein, or any of the specific terms and conditions of this proposal, and each party shall do all such things as are reasonably
necessary to prevent any such information from becoming known to any party other than the parties to this proposal. You as an individual and your company understand that there will be
additional details, including but not limited to legal and financial details, which will require further negotiation and discussion between the parties. It is understood that NETSTARS CO., LTD
will not be obligated to you or your company or any other entity until a written agreement approved by all parties has been executed. The performance represented is historical and that past
performance is not a reliable indicator of future result. NETSTARS CO., LTD will not take any responsibilities for the future results.