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  • REKAPAN HASIL SURVEY KEPUASAN PASIEN (Jawaban)

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    Vebb
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    This document contains survey results from customer satisfaction surveys collected from September 2022 to January 2023. It includes the number of customers reporting they were very satisfied, satisfied, and less satisfied on different dates. In total, 614 customers reported being very satisfied, 1147 reported being satisfied, and 9 reported being less satisfied. The document also includes two suggestions: to separate referral patients from regular patients to expedite service for referrals, and to increase the number of waiting chairs and number of doctors in examinations.

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    This document contains survey results from customer satisfaction surveys collected from September 2022 to January 2023. It includes the number of customers reporting they were very satisfied, satisfied, and less satisfied on different dates. In total, 614 customers reported being very satisfied, 1147 reported being satisfied, and 9 reported being less satisfied. The document also includes two suggestions: to separate referral patients from regular patients to expedite service for referrals, and to increase the number of waiting chairs and number of doctors in examinations.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    7 views3 pages

    REKAPAN HASIL SURVEY KEPUASAN PASIEN (Jawaban)

    Uploaded by

    Vebb
    This document contains survey results from customer satisfaction surveys collected from September 2022 to January 2023. It includes the number of customers reporting they were very satisfied, satisfied, and less satisfied on different dates. In total, 614 customers reported being very satisfied, 1147 reported being satisfied, and 9 reported being less satisfied. The document also includes two suggestions: to separate referral patients from regular patients to expedite service for referrals, and to increase the number of waiting chairs and number of doctors in examinations.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 3

    Timestamp Sangat Puas Puas Kurang Puas

    9/23/2022 0:55:52 3 5 0
    10/7/2022 10:33:39 22 18 0
    10/11/2022 11:18:44 14 14 0
    10/14/2022 10:32:49 20 6 0
    10/19/2022 10:57:34 42 22 0

    10/22/2022 11:29:25 20 13 Tidak ada keluhan

    11/1/2022 11:44:29 12 22 3
    11/2/2022 11:09:20 21 22 1
    11/3/2022 11:19:28 14 21 0
    11/4/2022 10:56:32 22 29 0
    11/4/2022 10:56:48 22 29 0
    11/5/2022 11:20:47 18.0 18.0 1
    11/7/2022 11:07:59 18 21 0
    11/7/2022 11:08:19 18 21 0
    11/8/2022 10:42:57 5 24 0
    11/9/2022 10:21:19 5 10 0
    11/10/2022 11:12:06 16 15 2
    11/10/2022 11:12:41 16.0 15.0 2.0
    11/11/2022 10:46:36 11 12 1
    11/12/2022 10:54:52 18.0 18.0 0.0
    11/17/2022 10:24:44 20 12 0
    11/21/2022 11:20:23 13 32 0
    11/23/2022 10:34:00 6 15 0
    11/24/2022 10:53:02 8.0 23.0 1
    11/25/2022 10:12:35 2 15 0
    11/26/2022 10:56:29 6 21 0
    12/1/2022 11:45:00 10 12 0
    12/2/2022 11:10:44 4 39 0
    12/7/2022 10:49:54 7 25 0
    12/8/2022 11:02:52 5 40 0
    12/9/2022 10:00:12 5 20 0
    12/14/2022 11:32:22 3 46 0
    12/16/2022 10:22:41 2 26 0
    12/19/2022 11:23:43 8 40 0
    12/20/2022 11:14:01 4 50 0
    12/21/2022 10:45:57 8 41 0
    12/22/2022 11:13:14 4 33 0
    12/23/2022 11:09:18 2 38 0
    12/27/2022 11:46:20 2 20 0
    12/29/2022 11:03:43 8 28 0
    1/2/2023 10:57:02 11 40 0
    1/3/2023 10:49:51 10 45 0
    1/4/2023 11:09:16 17 23 0
    1/6/2023 10:54:25 22 20 0
    1/7/2023 10:45:55 15 19 0
    1/9/2023 11:42:41 33 37 0
    1/10/2023 11:01:04 20 28 0
    1/11/2023 11:06:49 18 21 0
    1/12/2023 11:45:40 18 7 0
    1/13/2023 10:42:41 26 27 0
    1/14/2023 10:54:44 20 23 0
    614 1147 9
    Sangat Puas Puas Kurang Puas
    614 1147 9

    Saran dan Keluhan


    1. Pengupayaan Pemisahan Pasien Rujukan dan pasien
    Loket
    Biasa agar cepat mendapatkan pelayanan rujukan

    2. Kursi Tunggu di perbanyak, Dokter Kurang R.pemeriksaan

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