Research on the impact of digital lending players/neo-banks on traditional

banking institutions in India

The following articles/reports are relevant for the purpose of this research:
1. Neo-banks versus Traditional Banking: The article discusses the disruption caused by
new players in the FinTech sector, who enter the lending sector with specific focus on
leveraging technology to compete with existing banking institutions. The article may be
accessed here.
2. Impact of FinTech on India’s Retail Banking Ecosystem: This article provides a direct
comparison in respect of various parameters between neo-banks and traditional banking
institutions. The article may be accessed here.
3. PWC Report on Evolution of neo-banks in India: This report discusses the manner in
which neo-banks are creating niche customer bases for themselves across demographics
and discusses the growth of neo-banks in India. It further provides a snapshot of how
these banks target the MSMEs which is one of their chief customer bases. The report may
be accessed here.
The relevant pages of the report are:
Page 8- The advantages of neo-banks over their traditional counterparts
Page 13, 14- The growth of neo-banks in India
Page 20- The manner in which neo-banks are targeting their key demographic
(MSMEs).
WhatsApp banking- account details on whatsapp- issues with whatsapp banking (aside from
privacy)