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https://doi.org/10.1108/PR-07-2017-0217
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Knowledge
Organizational justice and sharing
knowledge sharing behavior behavior
Zaryab Sheikh
School of Management, Hefei University of Technology, Hefei, China and
Department of Management Sciences, Beaconhouse National University,
Lahore, Pakistan
Tahir Islam
School of Economics and Management, Tongji University, Shanghai, China and
School of Management, Mohammad Ali Jinnah University,
Karachi, Pakistan
Muhammad Imran Rasheed
School of Management, University of Science and Technology of China,
Hefei, China and
Department of Management Science, The Islamia University of Bahawalpur,
Bahawalpur, Pakistan, and
Rana Muhammad Naeem
Department of Business Administration, Sukkur IBA University,
Sukkur, Pakistan
Abstract
Purpose – Knowledge sharing (KS) has been consistently acknowledged as a critical factor in the
organizational development and the betterment of employees. The purpose of this paper is to extend previous
empirical research on KS by testing psychological ownership as an underlying mechanism between the
relationship of organizational justice (OJ) and KS behavior in developing country context. The authors also
examine the moderating role of perceived organizational support (POS) between psychological ownership and
KS behavior.
Design/methodology/approach – Using a survey questionnaire, data from 348 employees of multinational
corporations in Pakistan were used to test the research hypotheses.
Findings – The results of this research reveal that dimensions of OJ (procedural, distributive and
interactional justice) positively influence psychological ownership. In addition, psychological ownership is
found as an underlying psychological mechanism between the relationship of OJ and KS behavior. The
results also indicate that a higher level of POS strengthens the relationship between psychological
ownership and KS behavior.
Practical implications – Organizations can enhance employees’ sense of psychological ownership by
providing them fairness in procedures and resources. Moreover, management can create a perception of Personnel Review
© Emerald Publishing Limited
equality among the employees which subsequently helps employees engage in sharing their valuable 0048-3486
knowledge with their team members and other workers in the organization. DOI 10.1108/PR-07-2017-0217
PR Originality/value – This research suggests that psychological ownership and POS are important factors
which influence the relationship between OJ and KS behavior and it empirically tests this model in a
developing country context.
Keywords Quantitative, Psychological ownership, Organizational justice,
Perceived organizational support, Knowledge sharing behaviour
Paper type Research paper
Introduction
Knowledge sharing (KS) is considered as one of the foremost features in dealing with
intellectual capital and acquires a competitive advantage for both private and government
organizations in the prevailing cutthroat competition (Argote and Ingram, 2000; Li et al., 2015;
Liu and Liu, 2011; Spender and Mahoney, 2000). KS is significant for innovation, as evolution
of ideas or concepts rely on effective KS behavior among workers in organizations and that
helps the smooth development of new products, services and processes (Nonaka et al., 2006).
There are gaps in the literature about the implementation of knowledge management and the
mechanisms that turn knowledge into a competitive advantage. Previous research has
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relatively overweighed the managerial systems, cultures and organizational structures which
contribute to knowledge management (Cohen, 1998; Hinds et al., 2001). According to Collins
and Smith (2006), organizational-level research has emphasized on the practices of human
resource management, organizational structure, culture and learning, all of which can boost the
capability of knowledge management. Research at team level has discussed innovativeness of
knowledge created, the speed of knowledge creation, and the speed of knowledge transfer
among teams, all of which have an impact on knowledge management efforts (Gibson et al.,
2007). At the individual level, most of the research has emphasized on organizational justice
(OJ) and trust, which have influence on KS (C.-P. Lin, 2007; H.-F. Lin, 2007). Among the
practices of knowledge management, KS is the most significant factor as the higher level of KS
within the firm represents the greater level of organizational effectiveness (Yang, 2004).
Research has examined personality, trust (Usoro et al., 2007) and affective commitment
(Li et al., 2015) as the antecedents of KS behavior. However, relatively little research has
examined the association between justice perceptions and KS behavior with a particular focus
to explore the underlying mechanism between this relationship. OJ is considered as one of the
factors that might provoke a feeling of ownership on the part of individuals. These feelings can
further lead to the altruistic spirit (Brown et al., 2014), and contribute toward organizational
effectiveness through practices such as KS (Wang and Noe, 2010).
Van den Hooff and De Ridder (2004, p. 119) defined KS as a “process where individuals
mutually exchange their implicit and explicit knowledge to create new knowledge.” KS is
considered to be a process where exchange and creation of knowledge among the employees
take place. Xinyan and Xin (2006) considered KS as an important source of knowledge creation
at the workplace. Organizations are constantly trying to develop tools and systems that can
overcome organizational and individual obstructions, permitting employees to share knowledge
effectively to enhance innovative performance (Schwaer et al., 2012). KS can be facilitated by
either knowledge donating or knowledge collecting (Van den Hooff and De Ridder, 2004). In KS,
the intellectual capital is transferred from employee to employee, thus it benefits the whole
organization. Sharing knowledge is an intentional process that not only boosts an individual’s
understanding but also helps to create an archive of accessible knowledge for others.
The modern developments in technologies have increasingly hoisted the value of intangible
assets (such as knowledge, skills and abilities of the employees) as compared to tangible assets
(Geisler and Wickramasinghe, 2015) and therefore multinational corporations emphasize on
impalpable assets (e.g. new ideas, new information and new knowledge) to produce a sequence
of innovations and, thereby contribute to the organizational performance (Teece, 2014). In fact,
the impalpable assets within the organizational members impel the firms that they should
adopt such kind of HR policies and practices which induce individuals to share knowledge and Knowledge
contribute toward organizational competencies. Thus, human capital has become the main sharing
strategic tool of the organization. Though human capital (such as strategic knowledge) behavior
is embedded within the employees, it is essential for the organizations to opt some practices
which make employees to share tacit knowledge automatically. Therefore, organizations need
to develop some proper artifacts (e.g. flexible organization design) that can align individuals’
interests with those of the organization’s. Furthermore, these artifacts make an organization
avoid agency problems (i.e. self-interest pursuits) and facilitate employees to produce extra-role
behavior that contributes to organizational performance.
Researchers have suggested that KS behavior is influenced by either some kind of
motivation or perception, for instance, rewards, trust and personality (Gagné, 2009;
C.-P. Lin, 2007; H.-F. Lin, 2007; Schwaer et al., 2012). Although the relationship among the
components of OJ perceptions (distributive, procedural and interactional justice) and
work-related outcomes has received a sizeable scholarly attention in western countries
(e.g. Gelens et al., 2013; Ohana, 2014), yet the research is insufficient in non-western countries,
especially in developing countries, such as Pakistan (De Clercq et al., 2018). There is a need of
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clear understanding of the construct (i.e. perceived justice) which can lead employees toward
positive work outcomes, such as KS behavior. Researchers have extensively tried to explain
this mechanism by using social exchange theory (SET) (e.g. Aryee et al., 2002, 2015; Tekleab
et al., 2005; Khan et al., 2018). Previous scholars have pointed out that there is still very limited
research which highlights the underlying mechanism through which justice is related to KS
behavior (Wang and Noe, 2010; Yeşil and Dereli, 2013). We address this gap through
empirically examining the impact of justice perceptions of employees, explicitly focusing on the
underlying mechanism through which justice perceptions lead toward KS behavior. In this
study, we introduce PO as a mediating mechanism that links employees’ justice perceptions
with KS behavior. According to Pierce et al. (2003 p. 86), PO represents the conventional wisdom
where employees take care and strive to nurture their sense of owning the organization. It is
generally argued that feelings of ownership can exist without having formal ownership and can
have a similar impact as intended by formal ownership (Pierce et al., 2003; Cao et al., 2018).
PO is the psychological experience in which an individual develops possessive feelings of
target. Feelings of ownership can be developed toward both material and immaterial objects
and can shape self-identity of individuals and affect their behavior (Dittmar, 1992). Such feelings
can also exist in the absence of any formal or legal claim of ownership (Beggan, 1992).
Furthermore, feelings of ownership have behavioral, emotional and psychological consequences
(such as extra-role behaviors) (Mayhew et al., 2007). Past research has suggested that the sense
of ownership is an integral part of the employee’s relationship with the organization; for
example, it was found that extra-role behaviors (i.e. KSB) are linked to improvements in
organizational performance (Md-Sidin et al., 2009; Podsakoff and MacKenzie, 1997) and that
sense of ownership is positively related with KSB (Han et al., 2010). The link between justice
perceptions and KSB via PO can be explained through Adam’s theory of equity which provides
a relevant theoretical framework (Adams, 1965; Sieger et al., 2011). According to equity theory,
justice is a result of the proportionality of input/outcome ratio (i.e. efforts and rewards) and
individuals compare these efforts and rewards with their co-workers. When an individual
thinks he/she is being fairly treated in the organization (i.e. equal input/outcome ratios), he or
she is more likely to perceive PO which will subsequently lead toward positive work-related
outcomes, such as KSB. We argue on the basis of inferences made in the literature that PO
plays a key role in enhancing organizational competitiveness, and employees’ feelings of PO at
work allow them to experience greater levels of confidence, to work extra miles for their
organization and to feel greater responsibility to defend their organization (Bernstein, 1976).
Furthermore, PO seems to fit well into the context of justice perceptions and positive work
behaviors. This is because, recent findings demonstrate that there is a positive relationship
PR between justice perceptions and psychological ownership (Atalay and Özler, 2013;
Islam et al., 2018). Moreover, Li et al. (2015) found a positive connection between PO and
KSB while Peng and Pierce (2015) reported that PO is related to decreased knowledge holding.
Similarly, Van Dyne and Pierce (2004) described that employees with PO might display an
altruistic spirit, which has been considered as an important antecedent of extra-role behavior
(e.g. KS). However, to date, little is known about PO as an underlying mechanism between OJ
and KSB in the context of a developing countries. In addition, our theoretical framework
proposes a moderating relationship of perceived organizational support (POS) between
psychological ownership and KS behavior. Previous studies have also justified that POS helps
strengthen the social exchange process which provides a basis for the exchange of knowledge
(Eisenberger et al., 2001).
This study contributes to the literature in several ways. First, the current study proposes
PO as a potential underlying mechanism between OJ and KSB. We base our argument on the
logic that employees would work selflessly when they have a sense of psychological
ownership (Pierce et al., 2001). Therefore, we propose that psychological ownership may lead
toward KS behavior, which can contribute to enhancing the effectiveness of the organization.
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Second, the study uses POS as a moderator between PO and KSB. This will contribute to the
body of knowledge that explains POS as an important job resource (e.g. Panaccio and
Vandenberghe, 2009; Shantz et al., 2016; Islam et al., 2017). Consistent with SET, we propose
that employees who perceive support from their organizations feel an obligation to benefit
their organizations through KS and will be willing to exert more efforts to accomplish their
personal and organizational goals (Marler et al., 2009). Thus, the proposed moderator, POS,
can be used as a significant factor for strengthening the relationship between PO and KS.
Organizational context is important in the determination of job attitudes and behaviors
( Johns, 2006, 2018). Furthermore, Pierce and Jussila (2011) suggested that organizational
context should be considered in future PO research. We tested our model in the developing
country like Pakistan, which is an attractive place for business and investment because of
its huge manpower and diversified natural resources (Pervaiz and Khan, 2015). In 2015
“The Economist Magazine” estimated Pakistan’s GDP growth upto 5.7 percent, ranking
Pakistan fifth in the world and first in the muslim world. Pakistan’s “demographic dividend”
of a younger population is an opportunity for most of the organizations, especially
multinational corporations. Although the study does not investigate any particular cultural
aspect, yet it examines the effects of perceived OJ on employees’ KSB in multinational
organizations working in Pakistan. It is noted that KS has gained much interest of the
researchers in the context of multinational corporations (Michailova and Minbaeva, 2012).
Though, the previous research supports the argument that KS is an important element for
gaining competitive advantage, we still do not completely know about the antecedents of KS
(Zhang and Jiang, 2015). The last two decades have witnessed a growing importance given
to the research on the ability to create and transfer knowledge in multinational corporations
(MNCs) (Harzing et al., 2016). Furthermore, an increasing amount of research has been done
on human resource management issues in MNCs, including developing economies such as
Pakistan (e.g. Chaudhry, 2013). However, little work has been done so far on what fosters
KS, particularly in the context of MNCs in Pakistan.
Theoretical background
Knowledge sharing
An organization serves as a knowledge-integrating institution, integrating the knowledge of
individuals and groups in the process of making goods and delivering services. According
to Garud and Kumaraswamy (2005), knowledge processes occur at different levels
(e.g. individual, group and organizational level) in organizations and as there are forces that
can potentially lead to adverse outcomes, an organization must harness its knowledge to
transform “vicious cycles” into virtuous circles of enhancing returns. Gupta and Knowledge
Govindarajan (2000) considered KS to be the most significant aspect of knowledge sharing
management practice. Previous research noted that “organizations, both large and small can behavior
gain a competitive advantage only if they are capable of integrating the knowledge,
expertise and skills of their employees and making use of the most effective managerial
practices in their day-to-day operations. This entails the sharing of knowledge and the
transforming of KS into practice” (Ibragimova et al., 2012). Previous literature has discussed
five important contexts that influence the success of knowledge sharing: the relationship
between source and the receiver, the procedure and location of the knowledge, the recipient’s
learning inclination, the individuals’ capability of KS and the overall environment where KS
takes place (Cummings, 2003). Davenport and Prusak (1998) stated that KS often seems to
be unnatural because people think that their knowledge is more valuable and important for
them. Generally, individuals who have a great amount of knowledge are unwilling to share
knowledge (C.-P. Lin, 2007; H.-F. Lin, 2007). Research highlights that the biggest challenge
that an organization faces with regard to knowledge management is changing individual
behavior, especially in terms of KS (Ruggles, 1998), and many studies have highlighted
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factors that influence knowledge sharing behavior (e.g. C.-P. Lin, 2007; H.-F. Lin, 2007). SET
is the most commonly used theoretical base to explain KS behavior. SET explains that
regulation of people’s interactions with other people/organizations is based on self-interests
and cost/benefit analysis. Previous research has analyzed KSB and highlighted some
benefits that are helpful in regulating individuals’ behavior; these benefits take shape as
congenial reciprocal relations in future, such as job security and promotional benefits. In this
regard, it is argued that the future benefits might have a positive influence on KS (Cabrera
and Cabrera, 2005). Past research has also highlighted that factors related to SET are
successful in explaining KSB among individuals. For instance, Kankanhalli et al. (2005)
described that each individual’s perceived benefit is one of the key factors that encourage
employees to contribute knowledge.
Organizational justice
According to Cropanzano et al. (2001) “OJ is concerned with employees’ subjective fairness
perceptions in their employment relationship.” Allocation of equitable rewards and
resources is reflected by the term justice within organizations (Notz and Starke, 1987). OJ is
generally considered to be composed of three dimensions, i.e., distributive, procedural and
interactional justice (Colquitt, 2001). Various researchers have highlighted that people
mainly react on procedural and distributive justice whenever they decide to respond to the
overall organizational polices, whereas the perceptions of interactional justice is seemingly
more relevant in reference to supervisors and other authority figures (Atalay and
Özler, 2013; Bies and Moag, 1986; Leventhal, 1980). Procedural justice is considered as
fairness in the allocation process and represents equitable decisions in terms of procedures,
processes and dispute settlements, for example, decisions that are ethical, correctable,
accurate, consistent, unbiased and representative, and whether the employees are provided
any opportunity to participate in the decision making (Colquitt et al., 2001). Distributive
justice refers to the perceived fairness of outcome distributions, and examples of outcomes
are salary, promotions or benefits (Colquitt, 2001; Colquitt et al., 2001).
According to equity theory (e.g. Adams, 1965; Colquitt et al., 2001), a resources distribution
is perceived to be just if it is consistent with chosen allocation norms. The term interactional
justice was initially coined by Bies and Moag (1986) and has emerged in two forms of
interpersonal treatments: interpersonal justice and informational justice (Greenberg, 1990).
Interpersonal justice is the first dimension of interactional justice and it refers to the level at
which employees are treated with courtesy and self-respect by the upper-level management of
the organization that implements procedures and determines outcomes. Informational justice
PR is the second dimension of interactional justice; it focuses on conveying information to
employees about different procedures and practices to explain why specific procedures were
followed or why rewards were distributed by following a specific procedure (Colquitt, 2001).
Previous studies have found that justice dimensions are related to work behaviors, such as job
satisfaction and affective commitment ( Jones and Martens, 2009), KS and innovation
capability (Yeşil and Dereli, 2013) and organizational citizenship behavior (Tepper and
Taylor, 2003). Atalay and Özler (2013) validated the relationship of justice perceptions to PO.
Similarly, other researchers have insightful conclusions that perceptions of justice positively
affect the commitment and job satisfaction of the employees (Sieger et al., 2011). Given the
need to improve our understanding of how justice perceptions weave their way into desirable
employees’ attitudes and behaviors, we introduce the concept of PO as a potential mediator
between justice dimensions and KSB.
Psychological ownership
Psychological ownership has a wide usage in the recent literature of organizational behavior.
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It represents the sense that employees have ownership of the organization (Avey et al., 2009;
Li et al., 2015). Traditionally, it is proposed that employees will put forth better efforts to care
for, nurture and maintain things which they consider to be their own. When individuals have
a sense of ownership, they feel connected with each other in achieving several tangible and
intangible targets (Helga, 1992). PO comprises “ambition, goals, commitment, motivation,
responsibilities and other things in the mind of owner that relate him/her with the target of
owning” (Mattila and Ikävalko, 2003). The existence of ownership is psychologically present
in the mind as well as in real behavior (Mattila and Ikävalko, 2003). Druskat and Pescosolido
(2002) described PO as a cognitive and emotional connection between the object and people,
which affects their conduct and self-perception. Like other attitudes in the mental disposition
of any person, PO has behavioral, emotional and cognitive elements and it can exist all
organizational individual levels. Pierce et al. (2001) differentiated the concept of PO from
constructs, such as organizational identification, organizational commitment and job
satisfaction. Previous research proposed that a sense of psychological ownership is an
essential element of employee association with the organization. Several scholars have pointed
out three main motives that form the basis of PO, that is, self-efficacy, sense of belongingness
and attaining self-identity (Atalay and Özler, 2013). Furthermore, there are three basic
experiences related to finalizing the above-stated motives and amplifying the PO are the
opportunities to control, self-invest and to procure information (Ozler et al., 2008). The concept
of PO in business (such as the possessive sense that a certain object is “mine” or “ours”) has
received much consideration from researchers and managers as a potentially essential
forecaster of individual behaviors and attitudes.
Hypotheses development
Procedural justice and psychological ownership
According to De Cremer et al. (2008), procedural justice typically involves the
implementation of transparent and valid decision-making rules and the opportunity for
workers to be involved in the decision making processes. Procedural justice is considered
to be a critical OJ factor on employee cooperative behavior (Konovsky, 2000) and
employee–employer relationship, such as PO (Atalay and Özler, 2013; Sieger et al., 2011).
Reviewing the previous literature on PO, Atalay and Özler (2013) noted that the relationship
of justice-PO has gained little research attention. Cropanzana et al. (2007) have stated that OJ
helps to create considerable benefits such as organizational commitment, job satisfaction
and other helpful citizenship behaviors for both the employees and organizations. Previous
research argued that positive association could be found between justice perceptions
(Masterson et al., 2000) and accountability (Folger and Cropanzano, 1998). Colquitt et al. Knowledge
(2001) stated that the procedures for employee appraisal are prepared by organization/ sharing
supervisors, so they represent the firm’s justice or injustice and are accountable for it behavior
(Masterson et al., 2000). The relationship can also be elucidated by considering the
differences between event-based and entity-based judgment. Event-based judgment is a
fairness assessment of a particular event or experience, for example, an appraisal interview.
In the entity-based judgment, the social entity is supposed to be fair in event perception to
form a good judgment (Cropanzano et al., 2001). Based on these arguments, Cropanzano et al.
(2001) proposed an integrated model, concluding that fairness in procedures develops the
fairness perception of any organization. Masterson et al. (2000) stated that procedural justice
enhances the individual relationship with the organization. Following this line of argument,
we believe that if the procedures in an appraisal interview are considered as just, the
perception of the firm as a whole is just, which makes it a more desirable object to be
psychologically appropriated (Pierce et al., 2003). Therefore, based on these considerations,
we hypothesized the following relationship:
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when employees feel ownership, they tend to expect to be included in decision making and
to have information shared with them. Thus, they feel sense of meaningfulness and concern
about their work, which influence the associated target(s) of ownership. The feeling of
ownership places the employees (Porteous, 1976) in a position that they feel like their
organization as their own home (Helga, 1992; Pierce et al., 2001). It triggers the sense of
affinity and belongingness, which is the prerequisite of KS (Li et al., 2015). If an employee’s
contribution to the team (group, unit) performance is evaluated and rewarded fairly, this will
ultimately strengthen ownership feelings (Sieger et al., 2011) which lead to sharing
knowledge and expertise with other fellow members. Based on Sieger et al. (2011), OJ is
positively related to PO. Han et al. (2010) suggested that employees with high sense of PO
can evoke the individual’s behavior to share knowledge. Prior research shows that OJ has
positive indirect effect on KS through organizational commitment (C.-P. Lin, 2007). PO also
motivates employees to share knowledge, which is a key factor that enables KS. Previous
research regarding PO has concluded that it mediates the relationship between
organizational commitment and KSB (Han et al., 2010), and one previous study has also
found that PO performs mediating role between affective commitment and common KS
(Li et al., 2015). Viewing the above arguments, it seems reasonable to introduce PO as a
mediator among OJ and KSB. Literature on the job characteristics model supports this
notion and describes individuals’ feelings that they have ownership over a certain
component of the work environment as ‘autonomy” which is a strong predictor of KS (Lu
et al., 2012). In this way, psychological ownership carries over effects of OJ on KSB. When
organizations are able to induce perceptions of justice among employees, this will give rise
to ownership feelings which in turn will positively influence KSB. Thus, based on these
studies, the following hypothesis is proposed (Figure 1):
H3. PO plays a mediating role between OJ dimensions (procedural, distributive and
interactional justice) and employees’ KSB.
Procedural Justice
H1a
H4
H1c
Interactional Justice
Figure 1.
Proposed
Hypothesized causal relationships
research model
Un-Hypothesized relationships
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and KSB (Castaneda et al., 2016; King and Marks, 2008). Allen and Shanock (2013) identified
POS as a binding mechanism that relates employees to their organization. If POS is translated
in a true sense of possession (reciprocity), the employees are likely to share their knowledge.
For instance, Zhou and George (2001) have presented an evidence that creativity in satisfied
individuals was higher when continuance commitment and POS for creativity were both high.
Bartol et al. (2009) pointed out that POS and KSB are strongly related for those employees who
have work security. Nielsen et al. (2011) examined how POS plays a mediating role in high
commitment, human resource management, and KSB. Lee et al. (2006) and Anand et al. (2007)
asserted that POS is a strong predictor of KSB. The association is not surprising since KSB is
conceptualized as a response to positive work experiences perceived by employees of the
organization (Connelly and Kevin Kelloway, 2003). Indeed via mechanisms of social exchange
(Blau, 1964) and reciprocity (Gouldner, 1960), employees feel compelled to reciprocate when
offered valuable resources. Support, as it constitutes a socio-emotional resource, leads
individuals to share knowledge.
The SET supports the hypothesis that employment can be regarded as a trade-off
between employees’ efforts and their loyalty (Cropanzano and Mitchell, 2005).
POS stimulates employees’ sense of obligation which leads them to help reciprocally
with their organization. Their performance will be increased if the organization
appreciates and rewards their efforts properly. Accordingly, individuals with a higher
level of POS would be more likely to engage themselves in work-associated efforts to
enhance both in-role job behavior and extra-role behavior such as KSB (Kurtessis et al.,
2017). When POS is strong, it creates a sense of reciprocity in the individual which leads to
taking care of the organization.
Zhou and George (2001) considered POS as a non-financial reward which has a positive
connection with creativity because perceived support by the organization may help to
satisfy individual needs in the same way as monetary benefits do. POS plays an active role
when employees perceive that organizational benefits are planned by the organization for
their welfare, not as a duty. We, therefore, propose POS as a possible moderator of the
relationship of psychological ownership and KS behavior such that the relationship between
PO and KSB will be higher at the higher levels of POS and vice versa. Based on the above
discussion, we hypothesized that:
H4. POS moderates the relationship between PO and KS behavior, such that the higher
the POS is, the stronger the relationship is, and vice versa.
Methods Knowledge
Sample and procedures sharing
The data were collected using the survey method from eight multinational companies that behavior
deal with food, beverages, grocery and personal care products in Pakistan. In line with
previous research, we collected data from only the lower management workforce because
they typically are not involved in the process of formulating organizational strategies and
policies (Rupp et al., 2006). This research examined the association between employees’
perceptions of OJ and their PO and KS. Since top and middle management develop
policies, they were excluded from this research. All the selected enterprises had more than
500 employees across the country. The researchers rephrased some words and statements
to ensure the clarity of the items. Five doctoral students in management sciences were
involved in making sure that the wording of questions made their intended meaning clear.
The initial survey was then piloted for usability with 35 respondents including managers
and employees, who were subsequently excluded from the main study. A convenience
sampling was used to invite the employees to participate in research. We contacted
sources in our targeted organizations and sought permission to obtain data. An
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appointment was fixed with each source and the researchers asked him/her to help ensure
the availability of colleagues. A cover letter with an explanation of the purpose of the
study and a self-report questionnaire was then distributed to the employees of different
departments who were knowledgeable and specialized in their activities (e.g. design,
purchasing and production). To overcome the issue of social desirability (Tsai and
Ghoshal, 1998), the respondents were informed that their responses would be carefully
handled with full confidentially. We distributed 600 surveys and obtained 373 responses,
thus the response rate was 62 percent. In the final stage of analysis, some responses
needed to be removed because of missing data. After this, the net valid responses were
348, a 58 percent response rate. Survey results show that 67 percent of the participants
were male. Most of the respondents, 65 percent, have a bachelor’s degree or above
education. The results show that respondents’ average age was 34 years and their average
working experience in the organization was more than five years.
Measures
Organizational justice. To assess the employee procedural, distributive and interactional
justice perceptions concerning their salary increments and job promotions, participants
were asked to rate each question on a seven-point scale (1 ¼ not at all to 7 ¼ to a great
extent). The study measured procedural justice with the help of seven items and distributive
justice with four items adapted from the previous study of Colquitt (2001). A sample item
includes “Have those procedures been free of bias?” A sample item for distributive justice is
“Does your salary raise to reflect the effort you have put into your work?” Interactional
justice was measured with a nine-item scale adapted from Niehoff and Moorman (1993). The
sample items include “When decisions are made about my job, my supervisor treats me with
kindness and consideration” and “When decisions are made about my job, my supervisor
treats me with respect and dignity.”
Psychological ownership. We measured PO with a seven-item scale adapted from Pierce
et al. (1992), with further validation provided by numerous researchers (e.g. Mayhew et al.,
2007; Pierce et al., 2004). A sample item is “I feel a very high degree of personal ownership
for this organization” and “This is MY organization.” All items of this scale were measured
on a seven-point scale (1 ¼ strongly disagree, 7 ¼ strongly agree).
Perceived organizational support. We assessed POS through adopting a four-item scale
developed by Eisenberger et al. (1986). This construct was measured by asking
participants to specify the level of response available to them in their job, for example,
PR “My organization really cares about my well-being.” Rhoades and Eisenberger (2002) said
that “because the original scale is unidimensional and has high internal reliability, the use
of shorter version does not appear problematic.” Shantz et al. (2016) found that this
four-item scale was reliable (α ¼ 0.95).
KS behavior. We assessed KSB through the four-item scale validated by Faraj and
Sproull (2000). The items included “I always exchange information, knowledge, and skills
with my colleagues at work.”
Control variables. For this research, the authors controlled for the effects of education
level, age, gender, tenure and ownership of the organization in which the participant
worked. This was tested because previous research recommended that female employees
are expected to be more emotionally attached to their organizations (Chiu and Ng, 1999),
while knowledgeable and highly qualified employees are supposed to be more protective of
their knowledge (Thompson et al., 2001; Ali et al., 2019). In addition, some researchers
concluded that multinational companies which have foreign ownership usually offer
conducive and innovative environments (Cheung and Ping, 2004). Therefore, the authors
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proposed to control for such effects on KS with the addition of ownership as a control
variable in the given analysis. Moreover, we also control organization type, there might be a
significant difference in KSB depending on the organization because some organizations
may have a culture and formal knowledge management systems that promote KSB.
Data analysis
Common method bias (CMB)
According to Podsakoff et al. (2003), when the data were self-reported and obtained through
the same scale during the same period, this might affect the validity of results. Following the
previous research, we used the several remedies to minimize the CMB (Podsakoff et al.,
2003). First, each survey was escorted with a cover letter explaining the purpose of the study
and ensuring about confidentiality of their responses. Second, the CMB was analyzed
through Harman’s single factor test. After categorizing all the items into six factors, the
results illustrate that the first factor explains only 18.2 percent of the variance. Thus, CMB is
not a serious problem for the current study. Third, to find out common variance among the
hypothesized relationship we created a common latent factor (CLF). We have observed
standardized regression weights with and without CLF and the difference was less than 0.20
which showed that CMB was not a major threat for this study (Podsakoff et al., 2003).
Multicollinearity
The amount of multicollinearity was examined through both the tolerance and the variance
inflation factors (VIF). The tolerance values for all the independent constructs (three
dimensions of OJ) were above the recommended level of 0.10 (Cohen et al., 2003) and VIF
values between 1.14 and 1.70, which demonstrate that multicollinearity is not a serious
concern in this research.
Non-response bias
The chance of any potential non-response bias was assessed using the Mann-Whitney U test
among early and late participants (Weiss and Heide, 1993). Based on proportions and
approximating the actual way in which surveys were returned, first 50 observations were
taken as the early participants, and the last 50 were considered as the late participants. The
findings demonstrate that the significance probability value of all variables was at least 0.05
(i.e. insignificant), thus there was no statistically significant difference among early and late
participants. Therefore, non-response bias is not an issue.
Results Knowledge
To test our measurement model, we used structural equation modeling in AMOS 21. Construct sharing
validity was analyzed using confirmatory factor analysis (CFA). To evaluate the goodness of behavior
model fit of the data, we used the following indices (Byrne, 2013): χ2/df, the root-mean-square
error of approximation (RMSEA), the comparative fit index (CFI), and the Tucker-Lewis index
(TLI). Previous research suggests an acceptable model should have CFI and TLI scores greater
than 0.90 and a RMSEA value below 0.08 (Hair et al., 2010). Our results of the first model (using
all items of six factors) demonstrate a poor model fit (χ2/df ¼ 3.10, CFI ¼ 0.88, TLI ¼ 0.87,
RMSEA ¼ 0.07). The second model was examined after deleting three low-factor loading items
(one for procedural justice and two for interactional justice). Our results show that the model fit
indices improve significantly, reaching acceptable levels (χ2/df ¼ 1.64, CFI ¼ 0.96, TLI ¼ 0.95,
RMSEA ¼ 0.04). We have also analyzed two additional models to evaluate the appropriateness
of the proposed measurement model (Bentler and Bonett, 1980). The first alternative model was
evaluated through loading all the items on a single factor. The findings show a poor fit (χ2/
df ¼ 7.12, CFI ¼ 0.74, TLI ¼ 0.66, RMSEA ¼ 0.20). In the second alternative model, we introduce
a four-factor solution in which the three dimensions of OJ were combined into one. The findings
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for this model also demonstrate poor fit statistics (χ2/df ¼ 5.84, CFI ¼ 0.84, TLI ¼ 0.78,
RMSEA ¼ 0.13), so the findings of the six-factor model illustrate the best fit among our models.
In this study, we tested the structural model by examining the content, convergent and
discriminant validities. Through assessing the relevant literature and pilot testing the scale, we
examined the content validity. Throughout this process, some items were eliminated because of
their low-factor loadings. Convergent validity was examined by testing the values of factor
loadings, composite reliability (CR), average variance extracted (AVE), and Cronbach’s α.
The findings of CFA reveal that factor loadings of all items are above 0.60 except PJ7, IJ6, and
IJ9. The standard values for CR, AVE and Cronbach’s α are 0.7, 0.5 and 0.7, respectively
(Fornell and Larcker, 1981; Hair et al., 2010). Table I demonstrates that the factor loadings are
above 0.6, the CR and Cronbach’s α values are above 0.7, and the AVE of all variables are
greater than 0.5. Thus, the findings show an acceptable convergent validity.
Discriminant validity (DV ) suggests whether a variable is distinct from other variables.
To examine the DV, we used an approach based on a study of (Fornell and Larcker, 1981) to
assess the DV by comparing the association among the correlations between variables and
the square root of the AVE of all variables. As Table II shows, the square root values of the
AVE are greater than the correlations between variables, thereby proving good DV. Table II
gives descriptive statistics and correlations among the variables.
Structural model
After examining the validity of the structural model, the hypothesized relationships were
analyzed; Figure 2 depicts the results of the structural regression model with the full data
set. The findings of structural regression model indicate acceptable fit statistics ( χ2/df ¼
1.54, CFI ¼ 0.94, TLI ¼ 0.93, RMSEA ¼ 0.05). The results reveal that procedural justice
( β ¼ 0.29, SE ¼ 0.04, p o0.001), distributive justice ( β ¼ 0.51, SE ¼ 0.03, p o0.001), and
interactional justice ( β ¼ 0.20, SE ¼ 0.04, p o0.001) have positive effects on PO, confirming
H1a–H1c. The model demonstrates that 57.10 percent of the variance exists in PO. PO has a
positive significant impact on KSB ( β ¼ 0.27, SE ¼ 0.05, p o0.01), therefore supports H2.
The model shows that a variance of 19.0 percent exists in KSB. Our results demonstrate that
none of the control variables has a significant effect on KSB.
The results partially support H3. The results in Table III show that the OJ dimensions have
exerted indirect, positive effects on KSB. For instance, interactional justice has a strong
positive indirect effect equal to (0.12, p o0.01), followed by distributive justice (0.07, p o0.05)
and procedural justice (0.08, p o0.05). The significant indirect effects, therefore, show the
mediation of PO among OJ dimensions and KSB. In addition, interactional justice
PR Scale Items no. Factor loadings C’α CR AVE
Intjust4 0.78
Intjust5 0.73
Intjust6 0.71
Intjust7 0.68
Psychological ownership 0.84 0.88 0.60
PO1 0.78
PO2 0.85
PO3 0.75
PO4 0.79
PO5 0.68
PO6 0.67
Perceived organizational support 0.73 0.87 0.53
POS1 0.68
POS2 0.78
POS3 0.76
POS4 0.75
Table I. Knowledge sharing intention (KSB) 0.71 0.83 0.56
Factor loadings KSB1 0.68
Cronbach’s α, KSB2 0.67
composite reliability KSB3 0.80
and AVE KSB3 0.83
(0.31, p o0.001) has a significant direct effect on KSB, but the direct effects of procedural and
distributive justice on KSB are not significant. These findings reveal full mediation for
procedural and distributive justice and partial mediation for interactional justice.
Moderation of POS
H4 states that POS moderates the effect of PO on KSB, such that the higher the POS, the
stronger will be the association and vice versa. Table III demonstrates that the interaction
term (PO×POS) has a significant effect on KSB. This shows that the effect of PO on KSB
increases in tandem with POS, which confirms H4.
Figure 3 demonstrates that experiencing a higher level of PO was related with increased
KSB among employees with a high perception of POS. As shown in Table IV, the findings of
a simple slope test illustrate that the effect of PO on KSB varies significantly at lower and
higher levels of POS. At a lower POS, the effect is 0.08 with p W0.05, whereas at a higher
POS the effect is 0.23 with p o0.01.
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Variables M S 1 2 3 4 5 6 7 8 9 10 11 12
Table II.
Descriptive statistics
among constructs
and correlation
PR Perceived
Organizational
Procedural Justice Support
0.29*** 0.15***
0.20***
0.31***
Interactional Justice
Figure 2.
The research model,
Hypothesized effects
showing standardized
Un-hypothesized significant effects
regression weights
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obtained through Notes: The numbers on the paths represent standardized regression weights. Co-variances among
structural equation
modeling independent variables, item-level structure of the constructs and error terms of dependent
variables are not shown, for simplicity and clarity. ***p < 0.001
Dependent variables
Indirect effect of OJ
Independent variable OPO KSB on KSB through PO Remarks
Discussion
This research tried to judge, on one hand, the mediating role of PO between KS and three
forms of OJ (i.e. procedural, distributive and interactional justice), and on the other hand, the
moderating effect of POS on the relationship of PO and KSB. Our findings indicate that OJ
dimensions are positively linked to PO. Also, distributive justice has a high impact on PO as
compared to other sub-dimensions (procedural and interactional justice) of OJ. These results
are consistent with previous research done in organizational settings (Atalay and Özler,
2013). Therefore, the current study confirms that employee perceptions of distributive
justice are effective ingredients in the creation of PO. This study has also found that the
employees attach more importance to the fairness of outcome distributions like salary and
promotion than to procedural and interactional justice. In these conclusions, our results are
5 Knowledge
4.5 sharing
Knowledge sharing behavior
4
behavior
3.5
Low POS
3
High POS
2.5
2 Figure 3.
Interaction of
1.5 psychological
ownership and
1 POS on knowledge
Low Psychological High Psychological sharing behavior
ownership ownership
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Effect
Independent variable Dependent variable At lower POS At higher POS
consistent and coherent with past research. For example, Loi et al. (2006) stated that when
employees perceive distributive justice in their organizations they are encouraged to repay
and enhance their self-investment. At the same time, the investment of “ideas, skills and
physical and psychological intellectual energies” can influence the level of PO (Loi et al.,
2006; Pierce et al., 2001, 2003).
The propositions that PO mediates the relationship between OJ dimensions and KSB
were also supported. Our findings suggest that employees who are treated fairly will
develop their selfless essence through their PO with the organization, which ultimately
affects KSB. This result also extends previous literature that places OJ as a direct antecedent
of KSB (Castaneda et al., 2016). Thus, it is argued that the association between OJ and KSB is
much more complex than has been understood in past studies and that the PO is an
important mediator which transfers the positive effect of OJ toward positive work-related
outcomes, such as KSB.
The empirical analysis showed the moderating role of POS between PO and KSB. Our
results indicate that higher levels of POS strengthen the relationship between PO and KSB.
Employees who perceive a low level of ownership are likely to report intentions to leave the
organization (Olckers and Enslin, 2016) and behave defiantly, which might be harmful to the
organization, and the individuals will feel more PO if they perceive that their work
environment was supportive. This study also supports the SET where employees are
supposed to show a cooperative behavior with their organization provided that they perceive
POS (Eisenberger et al., 2001). The theory elucidates that individuals will strive hard for their
personal and organizational goals (Marler et al., 2009). Based on the study of Rhoades and
Eisenberger (2002), an organization’s conditions and benefits contribute more to extra-role
behaviors if an individual perceives that it is a voluntary organizational action, and not
due to the norm or a right – a gift rather than an obligation. If employees’ perceptions
regarding organizational support are high, their intention toward KS will be increased.
In sum, the connection between PO and KSB is strengthened when POS grows higher.
PR Our results also explains that individuals who perceive competitively low level of ownership
are lacking in work-related energy resources (Mayhew et al., 2007), the findings of this research
further suggest that they are capable of recovering any losses with the support which they
receive from their organization. Theoretically speaking, the current study provides the first
evidence that there is a direct effect of POS on KSB, especially in the context of Pakistan. The
POS result justifies the view that if organizations value the contributions of employees and
care about their welfare, the employees will be more willing to develop KSB. The results
support the significance of POS in creating positive work behavior and enhanced performance
(Lavelle et al., 2009; Tremblay et al., 2010). Therefore, an environment that encourages
individuals to share past experiences, expertise, ideas or even routine life-related stories will
eventually encourage KSB.
perks, salaries, and employee promotions. Perceptions regarding injustice can hinder the
feeling of ownership and employee involvement that ultimately influence employees’ KS
behavior. Second, HRM practices should enhance the employees’ sense of ownership and
encourage them to share knowledge with co-workers and team members. However, HR
managers must pay special attention to designing suitable incentives to motivate
individuals to share their core-interest-associated knowledge (Li et al., 2015; Whicker and
Andrews, 2004). Third, through providing fairness in procedures and compensation to
employees, management can create the perception of equality which will help to encourage
the organization’s workers to share knowledge. Promoting a sense of fairness means that
apart from building employee emotional attachments to the firm through establishing
comprehensive compensation mechanisms that improve employee well-being and
performance, management should also establish rules and programs to inspire employee
participation in decision making.
Fourth, because our research states that there is a positive influence of PO on KSB,
management should encourage to assist individuals to develop a long-term career
development path that corresponds to the objective of organizational future development.
This approach aims to encourage employees to share their knowledge with team members
and co-workers. Last, this study provides an empirical examination of the moderating role of
POS between PO and KSB. The findings advance the understanding that POS strengthens the
effect of PO such that a high level of POS increases KS for those individuals who are subject to
low feelings of ownership. Moreover, the results suggest that management and supervisors
should value employees’ contributions, take care of workforce welfare and create an
innovative climate that can help to resolve employees’ routine job-related issues. Such an
environment will definitely help employees to willfully share their knowledge in the
organization. The HR department might consider certain programs, such as a flexible
organizational design that motivates individuals to collaborate with co-workers and helps
share their knowledge with each other in the organization (Han et al., 2010).
interesting possibilities. First, we suggest future research should explore antecedents that
influence psychological territoriality, like key PO (KPO), and which constructs
(e.g. organizational culture) might moderate the association between KPO and KS.
Second, the study primarily investigates the influence of OJ on KS at an individual level, and
so we recommend that future studies should re-test the propositions anticipated in this
study at the team level.
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Corresponding author
Tahir Islam can be contacted at: kktahir@hotmail.com
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