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Students must interview at least three (3) person they know, who uses any type of

information system in their work. Guide questions:

What type of information system do you use at work?

 Transaction Procession System

What are the problems you’ve encountered while using the information?

(Give at least 3 problems)

 When internet connection slows


 Play back scripted transactions, including all the screen, keyboard, and mouse
interactions that your real users perform.
 Critical workflows without scripting, using a simple web-based recorder.

Provide the details of your interview that includes:

The information of your interviewee, company, and designation.


Name: Rinah Yanson
Age: 23
Gender: Female
Company and Designation: Government Service Insurance System

Time and date when you conduct your interview.


February 27, 2022

This study source was downloaded by 100000858703985 from CourseHero.com on 02-17-2023 07:33:27 GMT -06:00

https://www.coursehero.com/file/155659780/YANSON-MIS-HOMEWOK-ACTIVITYdocx/
Students must interview at least three (3) person they know, who uses any type of
information system in their work. Guide questions:

What type of information system do you use at work?

 Transaction Procession System

What are the problems you’ve encountered while using the information?

(Give at least 3 problems)

 Too many notifications


 Audio issue in slack calls
 Searching for a specific message among the many you receive

Provide the details of your interview that includes:

The information of your interviewee, company, and designation.


Name: Raymund Guira
Age: 23
Gender: Male
Company and Designation: Grab Service Hub Gensan

Time and date when you conduct your interview.


February 27, 2022

This study source was downloaded by 100000858703985 from CourseHero.com on 02-17-2023 07:33:27 GMT -06:00

https://www.coursehero.com/file/155659780/YANSON-MIS-HOMEWOK-ACTIVITYdocx/
Students must interview at least three (3) person they know, who uses any type of
information system in their work. Guide questions:

What type of information system do you use at work?

 Customer Relationship Management System

What are the problems you’ve encountered while using the information?

(Give at least 3 problems)

 Bad connection
 Sometimes there are system errors
 Power interruption

Provide the details of your interview that includes:

The information of your interviewee,


Name: Christopher Pat Jr.
Age: 21
Gender: Male
Company and designation: Bapz Company

Time and date when you conduct your interview.


February 26, 2022

This study source was downloaded by 100000858703985 from CourseHero.com on 02-17-2023 07:33:27 GMT -06:00

https://www.coursehero.com/file/155659780/YANSON-MIS-HOMEWOK-ACTIVITYdocx/
From the result of the interview, the students will have to answer these questions:

What are the similarities and differences among the three (3) three information systems
used by the interviewees?

 The similarities among the three person that I interview is they have the same
problem they encounter when the internet connection running to slow. The one
difference that I noticed is the person one work without scripting while the person
3 work with script as a call center agent. They have lot of differences because
they work in different workplace.

Propose solutions to the problem encountered by the interviewees in using the


information system.

 The solution that I propose to the problem encountered by the interviewees is to


have a patience when the internet interrupts in the workplace and ask to the
manager, to have a two-network provider when the other one will interrupt.

This study source was downloaded by 100000858703985 from CourseHero.com on 02-17-2023 07:33:27 GMT -06:00

https://www.coursehero.com/file/155659780/YANSON-MIS-HOMEWOK-ACTIVITYdocx/
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