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BASIC COMPETENCY #8

Module Title: Using information Creatively and Critically


Unit of
competency:
Use information Creatively and Critically
Sector: ICT

Competency Based Learning Materials (CBLM) | Prepared by: Christian S. Dela Cruz
VGD NC III Trainer/Assessor

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HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIALS

Welcome!

The unit of competency, “Use information Creatively and Critically”, contains the knowledge,
skills and attitude required for using relevant technologies. It is one of the BASIC
competencies of VISUAL GRAPHIC DESIGN NC III.

The module, Using information Creatively and Critically, contains training materials and
activities related to studying/selecting appropriate technologies, applying relevant
technologies, and maintaining/enhancing relevant technologies for you to complete.

In this module, you are required to go through a series of learning activities in order to
complete each learning outcome. In each learning outcome are Information Sheets, Self-
Checks, Task Sheets and Job Sheets. Follow and perform the activities on your own. If you
have you have questions, do not hesitate to ask for assistance from your facilitator.

Remember to:

 Read information sheets and complete the self-checks. Suggested references are
included to supplement the materials provided in this module.

 Perform the Task Sheets and Job Sheets until you are confident that your outputs
conform to the Performance Criteria Checklist that follows the sheets.

 Submit outputs of the Task Sheets to your facilitator for evaluation and recording in
the Accomplishment Chart. Outputs shall serve as your portfolio during the
Institutional Competency Evaluation. When you feel confident that you have had
sufficient practice, ask your trainer to evaluate you. The results of your assessment
will be recorded in your Progress Chart and Accomplishment Chart.

A Certificate of Achievement will be awarded to you after passing the evaluation.

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LIST OF COMPETENCIES

No. Unit of Competency Module Title Code

Lead Workplace Leading Workplace


1 500311109
Communication Communication

2 Lead Small Team Leading Small Team 500311110

Develop and Practice Developing and Practicing


3 500311111
Negotiation Skills Negotiation Skills
Identifying/Determining
Solve Problems Related to
4 Fundamental Cause of 500311112
Work Activities
Problem
Use Mathematical Using Mathematical Concepts
5 500311113
Concepts and Techniques and Techniques

6 Use Relevant Technologies Using Relevant Technologies 500311114

Apply critical thinking and Applying critical thinking and


7 problem solving techniques in problem solving techniques in the 500311142
the workplace workplace
Use information creatively Using information creatively
8 500311144
and critically and critically

9 Work in a diverse environment Working on a diverse environment 500311145

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SUMMARY OF LEARNING OUTCOMES

QUALIFICATION: VISUAL GRAPHIC DESIGN NC III

UNIT OF COMPETENCY: Use information Creatively and

Critically

MODULE TITLE: : Using information Creatively and

Critically

MODULE DESCRIPTOR: This module covers the knowledge, skills and attitudes required
in Using information Creatively and Critically.

NOMINAL DURATION: 6 hours

LEARNING OUTCOMES: Upon completion of this module the students/trainees will be able
to:

LO1. Use technical information systems

and information technology

LO2. Apply information technology (IT)

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DETAILS OF LEARNING OUTCOME

LEARNING OUTCOME1 Use of technical information systems and information


technology
CONTENTS:
 What is technical information system
 How to use information system in a workplace
 Different programs and software use
 Applying information technologies and devices in workplace
ASSESSMENT CRITERIA:
1. Appropriate technology are studied based on work requirements
2. Appropriate technology are identified and selected based on work requirements

CONDITIONS:(Tools, equipment, s/m, references/materials)


The students/trainees must be provided with the following:
 CBLM
 Internet access
 Computer
 Pencil
 Eraser

METHODOLOGIES:
 Self-paced/modular
 Discussion

ASSESSMENT METHODS:
 Written test
 Demonstration

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LEARNING EXPERIENCE
LEARNING OUTCOME 1: Identify the problem
Learning Activities Special Instructions

1. Read Information Sheet No. 8.1-1 on You may clarify with the
The Use of technical information systems facilitator if you have concerns
on the lesson.

2. Answer Self Check No. 8.1-1 Compare answers with Answer


Key No. 7.1-1

You must answer all questions


correctly before proceeding to
the next activity.

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INFORMATION SHEET:8.1-1
The Use of information technology

LEARNING OBJECTIVE/S:

After reading this information sheet, you should be able to:


 Understand what is technical information technology
 Explain how information technology works
 Use information technology in workplace

informationtechnology, an integrated set of components for collecting, storing, and


processing data and for providing information, knowledge, and digital products. Business
firms and other organizations rely on information systems to carry out and manage their
operations, interact with their customers and suppliers, and compete in the marketplace.
Information systems are used to run interorganizational supply chains and electronic
markets. For instance, corporations use information systems to process financial accounts, to
manage their human resources, and to reach their potential customers with online
promotions. Many major companies are built entirely around information systems. These
include eBay, a largely auction marketplace; Amazon, an expanding electronic mall and
provider of cloud computing services; Alibaba, a business-to-business e-marketplace; and
Google, a search engine company that derives most of its revenue from keyword advertising
on Internet searches. Governments deploy information systems to provide services cost-
effectively to citizens. Digital goods—such as electronic books, video products, and software
—and online services, such as gaming and social networking, are delivered with information
systems. Individuals rely on information systems, generally Internet-based, for conducting
much of their personal lives: for socializing, study, shopping, banking, and entertainment.

As major new technologies for recording and processing information were invented over the
millennia, new capabilities appeared, and people became empowered. The invention of the
printing press by Johannes Gutenberg in the mid-15th century and the invention of a
mechanical calculator by Blaise Pascal in the 17th century are but two examples. These
inventions led to a profound revolution in the ability to record, process, disseminate, and
reach for information and knowledge. This led, in turn, to even deeper changes in individual
lives, business organization, and human governance.

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Computer hardware
Today throughout the world even the smallest firms, as well as many households, own or
lease computers. Individuals may own multiple computers in the form of smartphones,
tablets, and other wearable devices. Large organizations typically employ distributed
computer systems, from powerful parallel-processing servers located in data centres to
widely dispersed personal computers and mobile devices, integrated into the organizational
information systems. Sensors are becoming ever more widely distributed throughout the
physical and biological environment to gather data and, in many cases, to effect control via
devices known as actuators.

Hardware
It is the tangible part of a computer system. It simply refers to the equipment and or
technology, which is an integral part of the entire system.

Types Of Hardware

A computer's hardware devices are categorized as follows:

● Motherboard
● Processor
● Memory
● Input and output (I/O) devices
● Storage devices

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2.1.1 The Motherboard

The main circuit board of a microcomputer. The motherboard contains


the connectors for attaching additional boards. Typically, the motherboard
contains the CPU, BIOS, memory, mass storage interfaces, serial and parallel
ports, expansion slots, and all the controllers required to control standard
peripheral devices, such as the display screen, keyboard, and disk drive.
Collectively, all these chips that reside on the motherboard are known as the
motherboard's chipset.

On most PCs, it is possible to add memory chips directly to the


Figure 1.3 The Motherboard
motherboard. You may also be able to upgrade to a faster PC by replacing the
CPU chip. To add additional core features, you may need to replace the
motherboard entirely.

Motherboard is sometimes abbreviated as system board mobo

2.1.2 The CPU (Central Processing Unit)


The procedure that transforms raw data into useful information is
called processing. This function is divided between the computer's processor
and memory.

The processor is also called the central processing unit (CPU). It manages all devices and
performs the actual processing of data.

The CPU consists of one or more chips attached to the computer's


main circuit board (the motherboard). Figure 1.4 CPU

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2.1.3 The Memory

Two Types of Memory

1. RAM – Random Access Memory


2. ROM – Read Only Memory
Figure 1.5 RAM
Memory also consists of chips attached to the motherboard.

Memory holds data and program instructions as the CPU works with them. This memory is
called Random Access Memory (RAM).

The CPU can find any piece of data in RAM, when it needs it for processing.

RAM is volatile, meaning it holds data only when the power is on. When the power is off, RAM's
contents are lost.

ROM is non-volatile, meaning it holds data even when the power is


ON or OFF.

2.2 Input Devices

It accepts data and instructions from the user or from another computer
system. The keyboard and mouse are examples of input devices.

Two Types of Input Devices

1. Keyboard Entry – data is inputted to the computer through a keyboard


Figure 1.6 Keyboard

2. Direct Entry – a form of input that does not require data to be keyed by someone sitting at
a keyboard. Direct-entry devices create machine-readable data on paper or magnetic media
or feed it directly into the computer’s CPU.

Three Categories of Direct Entry Devices

1. Pointing Devices

 Mouse

A device that controls the movement of the cursor or pointer on a display screen is
called mouse. It is a small object which you can roll along a hard, flat surface. Its
name is derived from its shape, which looks a bit like a mouse, its connecting wire
that one can imagine to be the mouse's tail, and the fact that one must make it
scurry along a surface. As you move the mouse, the pointer on the display screen
moves in the same direction. Mice contain at least one button and sometimes as
many as three, which have different functions depending on what program is running. Some
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Figure 1.7 Mouse
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newer mice also include a scroll wheel for scrolling through long documents.

 Touch Screen

It is a type of display screen that has a touch-sensitive transparent panel


covering the screen. Instead of using a pointing device such as a mouse or
light pen, you can use your finger to point directly to objects on the screen.

Although touch screens provide a natural interface for computer novices,


these are unsatisfactory for most applications because the finger is such a
relatively large object. It is impossible to point accurately to small areas of
the screen. In addition, most users find touch screens tiring to the arms after long use. Figure 1.8 Touch Screen

 Light Pen

An input device that utilizes a light-sensitive detector to select objects on a display


screen is called a light pen. It is similar to a mouse, except that with a light pen you
can move the pointer and select objects on the display screen by directly pointing to
the objects with the pen.

Figure 1.9 Light Pen

. Scanning Devices

 Scanner

A scanner is a device that can read text or illustrations printed on paper and
translate the information into a form the computer can use. A scanner works by
digitizing an image -- dividing it into a grid of boxes and representing each box
with either a zero or a one, depending on whether the box is filled in. (For color
and gray scaling, the same principle applies, but each box is then represented by
up to 24 bits.) The resulting matrix of bits, called a bit map, can then be stored in
a file, displayed on a screen, and manipulated by programs. Figure 1.11 Scanner

 Fax Machine

Short for facsimile machine, a fax machine is a device that can send or receive
pictures and text over a telephone line. Fax machines work by digitizing an image --
dividing it into a grid of dots. Each dot is either on or off, depending on whether it
is black or white. Electronically, each dot is represented by a bit that has a value of
either 0 (off) or 1 (on). In this way, the fax machine translates a picture into a
series of zeros and ones (called a bit map) that can be transmitted like normal
computer data. On the receiving side, a fax machine reads the incoming data,
translates the zeros and ones back into dots, and reprints the picture.
Figure 1.12 Fax Machine

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 Output Devices Figure 1.14 Voice Input Device

Output Devices return processed data back to the user or to another computer system. The printer and
monitor are examples.

Monitor

Another term for display screen is monitor. The term monitor, however, usually refers to
the entire box, whereas display screen can mean just the screen. In addition, the term
monitor often implies graphics capabilities.

Figure 1.15 Monitor

Types of Monitors

1. Monochrome Monitors

Monochrome monitors actually display two colors, one for the background and one for the foreground. The colors
can be black and white, green and black, or amber and black.

2. Gray-scale Monitors

A gray-scale monitor is a special type of monochrome monitor capable of displaying different shades of gray.

3. Color Monitors

Color monitors can display anywhere from 16 to over 1 million different colors. Color monitors are sometimes called
RGB monitors because they accept three separate signals -- red, green, and blue.

Categories of Color Monitors

● CGA (Color Graphics Adapter)-


320 x 200 pixels – 4 colors

● EGA (Enhanced Graphics Adapter)


640 x 480 pixels – 16 colors

● VGA (Video Graphics Array


640 x 480 pixels - 16 colors
320 x 200 pixels - 256 colors

● SVGA (Super Video Graphics Array)


800 x 600 up to 1024 x 768 pixels – 256 up to 16 million colors

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Pixel

It is a measurement of how a monitor displays an image. The resolution of an image displayed on a


monitor is determined by its pixels per inch (ppi), or the number of pixels contained within one square
inch of monitor space.

LCD Projectors (Liquid Crystal Display Projector)

LCD displays utilize two sheets of polarizing material with a liquid crystal solution
between them. An electric current passed through the liquid causes the crystals to align
so that light cannot pass through them. Each crystal, therefore, is like a shutter, either
allowing light to pass through or blocking the light.
Figure 1.16 LCD Projectors

Smart Board

A Smart Board is a type of display screen that has a touch-sensitive transparent panel
covering the screen, which is similar to a touch screen.

Printer Figure 1.17 Smart Board

A printer is a device that prints text or illustrations on paper. There are many different types of
printers.

Types of Printers

1. Daisy-wheel Printer

Similar to a ball-head typewriter, this type of printer has a plastic or metal wheel on
which the shape of each character stands out in relief. A hammer presses the wheel
against a ribbon, which in turn makes an ink stain in the shape of the character on the
paper. Daisy-wheel printers produce letter-quality print but cannot print graphics.

Figure 1.18 Daisy- Wheel Printer

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2. Dot-matrix Printer

Creates characters by striking pins against an ink ribbon. Each pin makes a dot, and
combinations of dots form characters and illustrations.
Figure 1.19 Dot - Matrix Printer

1. Ink-Jet or Bubble-Jet Printer sprays ink at a sheet of paper. Ink-jet printers produce high-quality text and graphics.

Figure 1.20 Ink - Jet Printer

4. Laser Printer uses the same technology as copy machines. Laser printers produce very high quality text and
graphics.

Figure 1.21 Ink - Jet Printer

5. LCD and LED Printer

It is similar to a laser printer, but uses liquid crystals or light-emitting diodes rather than a laser to produce an image
on the drum.

Figure 1.22 LCD and LED Printer

6. Line Printer contains a chain of characters or pins that print an entire line at one time. Line printers are very fast,
but produce low-quality print.

http:// www.webopedia.com/TERM/p/thermal_printer.html
http:// www.webopedia.com/TERM/p/thermal_printer.html

Figure 1.23 Line Printer


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7. Thermal Printer is an inexpensive printer that works by pushing heated pins against heat-sensitive paper. Thermal
printers are widely used in calculators and fax machines.

Figure 1.24 Thermal Printer

8. Plotter is a device that draws pictures on paper based on commands from a computer. Plotters differ
from printers in that they draw lines using a pen. As a result, they can produce continuous lines,
whereas printers can only simulate lines by printing a closely spaced series of dots. Multicolor plotters
use different-colored pens to draw different colors.

In general, plotters are considerably more expensive than printers. They are used in engineering
applications where precision is mandatory.

Figure 1.25 Plotter

4. Communication Devices

Communication Devices (such as modems and network interface cards) perform both input and
output, allowing computers to share information.

 MODEM

Short for modulator-demodulator. A modem is a device or program that enables a


computer to transmit data over, for example, telephone or cable lines. Computer
information is stored digitally, whereas information transmitted over telephone lines is
transmitted in the form of analog waves. A modem converts between these two forms.
Figure 1.26 MODEM

 LAN Card

LAN card is a communication device that allows computers to communicate with


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other computers and computer peripherals through a network or a computer-to-computer
connection.

5. Storage Devices

 Hard Disk

A hard disk is a magnetic disk on which you can store computer data. The term
hard is used to distinguish it from a soft, or floppy, disk. Hard disks hold more data
and are faster than floppy disks. A hard disk, for example, can store anywhere from
10 to more than 100 gigabytes, whereas most floppies have a maximum storage
capacity of 1.4 megabytes.

 Compact Disc (CD) and Digital Versatile Disc (DVD)

A polycarbonate with one or more metal layers capable of storing digital information.
The most prevalent types of discs are those used by the music industry to store digital
recordings and CD-ROMs used to store computer data. Both of these types of compact disc
are read-only, which means that once the data has been recorded onto it, these can only
be read, or played and re-writable, which means that the data recorded onto it can be
erase.
Figure 1.30 CD/DVD

 Flash Disk and Memory Stick

The secondary storage device acts as an off-line connection transfer and exchange media
for connecting many types of digital devices. It acts as a temporary storage space for
pictures, music, words, sounds, movies, ideas, photographs, or anything else that can be
converted into digital data. Figure 1.31
Flash Disk/ Memory Stick

COMPUTER SOFTWARE
Computer software - or just  software, is any set of machine-readable instructions (most often in
the form of a computer program) that directs a computer's processor to perform specific operations.

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DIFFERENT CATEGORIES OF SOFTWARE
System software/OS - is the software used to manage and control the hardware
components and which allow interaction between the hardware and the other types of
software.

Applications Software - (also known as 'apps') are designed to allow the user of the
system complete a specific task or set of tasks. They include programs such as web
browsers, office software, games and so on.

Examples of System Software


 UNIX
 LINUX
 MICROSOFT WINDOWS
 MAC OS

Microsoft Windows is a series of graphical interface operating systems


developed, marketed, and sold by Microsoft.

Linux - is a Unix-like computer operating system assembled under the model


of free and open source software development and distribution. The defining
component of Linux is the Linux kernel, an operating system kernel first
released 5 October 1991 by Linus Torvalds.

Mac OS - is a series of graphical user interface-based operating systems


developed by Apple Inc. for their Macintosh line of computer systems.

UNIX - a multitasking, multi-user  computer  operating system originally


developed in 1969 by a group of AT&T employees at Bell Labs.

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Applications software - (also known as 'apps') are designed to allow the user of the
system complete a specific task or set of tasks. They include programs such as web
browsers, office software, games and so on.

Application Software Includes

 Graphics Software/Image Editing Software


 Multi Media Software
 Office Suits or Office Software
 Web Browsers
 Utility Software
 Etc.

WINAMP
Application software enables the user to complete tasks
such as creating documents, spreadsheets, databases, and
publications, doing online research, sending email, designing
graphics, running businesses, and even playing games
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SELF-CHECK NO. 8.1-1
Use of technical information systems
Identification: Identify the following. Write your answer on the space provided before the
number.
1. it’s a type of computer memory that can hold data temporarily when
computer process a task.
2. it’s a computer hardware that perform mathematical and logical
operation, it is also known as the brain of computer.
_______________________3. sprays ink at a sheet of paper. This printer produce high-quality text and
graphics.
It is the tangible part of a computer system. It simply refers to the
____________________4.
equipment and or technology, which is an integral part of the entire system.
________________________5. is a type of display screen that has a touch-sensitive transparent
panel covering the screen, which is similar to a touch screen.
________________________6. is a device that can read text or illustrations printed on paper and translate
the information into a form the computer can use.
____________________7. are designed to allow the user of the system complete a specific task or set of
tasks. They include programs such as web browsers, office software, games and so on.
____________________9. is the software used to manage and control the hardware components and
which allow interaction between the hardware and the other types of software.

____________________10. an integrated set of components for collecting, storing, and


processing data and for providing information, knowledge, and digital products.

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SELF-CHECK NO. 8.1-1
Answer Key
Use of technical information systems
Identification: Identify the following. Write your answer on the space provided before the
number.
ANSWER: RAM or MEMORY. it’s a type of computer memory that can hold data temporarily
when computer process a task.
ANSWER: PROCESSOR 2. it’s a computer hardware that perform mathematical and logical
operation, it is also known as the brain of computer.
ANSWER: INKJET PRINTER 3.sprays ink at a sheet of paper. This printer produce high-quality text
and graphics.
ANSWER: COMPUTER HARDWARES 4. It is the tangible part of a computer system. It simply
refers to the equipment and or technology, which is an integral part of the entire system.
ANSWER: SMARTBOARD 5. is a type of display screen that has a touch-sensitive
transparent panel covering the screen, which is similar to a touch screen.
ANSWER: SCANNER 6. is a device that can read text or illustrations printed on paper and translate
the information into a form the computer can use.

ANSWER: APPLICATION SOFTWARE 7. are designed to allow the user of the system complete a
specific task or set of tasks. They include programs such as web browsers, office software, games and so
on.

ANSWER: SYSTEM SOFTWARE /OS 9. is the software used to manage and control the hardware
components and which allow interaction between the hardware and the other types of software.

ANSWER: INFORMATION SYSTEM 10. an integrated set of components for collecting,


storing, and processing data and for providing information, knowledge, and digital products.

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INFORMATION SHEET:8.2-1
The Use of Technical Information System

Best IT Management Software Solutions

IT departments are the backbone of the modern company and they're only as strong as the
software that supports them. They're responsible for employee technology, company security and
data infrastructure, and often work with support to tell people 'Try turning it off and turning it back
on again'

If you've ever struggled with the information technology systems in an enterprise data center, you
know the importance of an effective systems management plan. IT management software solutions
help to keep a pulse on all company data and technology from one place.

IT management software is a suite that guides the way businesses use their technology resources,
secure their data, enforce the best technology practices, and generally improve the quality of the
service they offer. There are a lot of options out there, but the most efficient ones are few and far
between. Maybe you have a small business that's been hit with an influx of clients and need help
prioritizing them all in a timely manner. Or maybe this isn't your company's first rodeo and you're
looking for a new tech tool to optimize how your back end is organized.

Whatever your need may be, we're here to steer you in the right direction. We've explored the most
talked about IT management software available to determine which ones are the most reliable,
intuitive, advantageous, feature-packed, and client-friendly. Here are some of the best IT
management software options and the advantages of each system.

1. NETSUITE Inc. is an American cloud computing company founded in 1998 with headquarters in
Austin, Texas, that provides software and services to manage business finances, operations, and
customer relations.

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2. FRESHDESK
Freshdesk is a go-to IT management software for new and growing businesses. With features like
around-the-clock customer support and Day Passes for bonus expertise when you're anticipating a
traffic spike, Freshdesk remains one of the highest-rated software solutions amongst emerging
business owners. You don't just have to take our word for it.

3. mHelpDesk

mHelpDesk is an IT management software designed for complete business management


automation. From initial customer contact to maintaining long-term client relations, mHelpDesk
provides you with a single tool package focused on reliability and functionality. (Their tools are also
easily accessible in a mobile format because mHelpDesk knows the best small businesses are as
active as you're).

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4. Agiloft

Agiloft is a business process management software that uses pre-built and custom modules
to help their clients become more efficient. They offer contract management, service desk
software, and workflows and task management. Every solution is set up by their team with
quick turnaround times to move your business forward.

5. Solar wind service desk

When you think "modern service desk", think SolarWinds Service Desk, formerly
Samanage. Not only have they been consistently recognized as one of the world's best IT
service desk platforms by their peers and customers, but thanks to thousands of highly-
rated reviews they have won multiple industry awards. If you still aren't convinced, here is
what one satisfied user had to say, "This is a great ITSM. They have a lot of the features of
the big name systems but without the high cost.

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structure of organizational
information systems
Information systems consist of three layers:
operational support, support of knowledge
work, and management support. Operational
support forms the base of an information
system and contains various transaction
processing systems for designing, marketing,
producing, and delivering products and
services. Support of knowledge work forms
the middle layer; it contains subsystems for
sharing information within an organization.

What is an Information System?


Combining hardware, software, human power and processes, an information system refers to a
network used to collect, store, process, analyze and distribute data. Information systems and
professionals with advanced degrees in information systems can help businesses and other
organizations improve their efficiency, maximize revenue and streamline their operations.

Information System Definition


Many people think of information systems as computer-based technology. While information
systems often incorporate computers to help manage data and achieve business objectives, they do
not necessarily have to include computers.

There are different types of information systems that can serve a variety of purposes depending on
an organization’s needs. Examples include:

Data warehouses. Data warehouses are data management systems that support analytics and other
business intelligence activities. They consolidate and analyze data from a large variety of sources.
Data warehouses can provide insight into businesses to help improve decision-making.
Enterprise systems. Enterprise systems, also known as enterprise resource planning (ERP) systems,
are integrated systems that combine all the hardware and software a business uses for different
functions in its operations.
Software
Software are the intangible programs that manage information system functions, including input,
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output, processing and storage.
System software – such as the MacOS or Microsoft Windows operating systems – provides a base
for application software to run.

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SELF-CHECK NO. 8.2-1
The Use of Technical Information System

Identification: Identify the following. Write your answer on the space provided before the
number.

Enumeration
Give at least 5 management software solutions

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VGD NCIII Trainer/Assessor
ANSWER KEY 8.2.1
The Use of Technical Information System

Netsuite
Freshdesk
mHelpDesk
Agiloft
Solar wind service desk

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VGD NCIII Trainer/Assessor

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