Syllabus and Evaluation

Postgraduate

SYLLABUS & EVALUATION

Professor Thang LE DINH, PhD, PMP

Thang.ledinh@uqtr.ca
Summer 2016
Hanoi, VietNam

MBA6009 Information systems for managers MBA

1. COURSE DESCRIPTION
The objective of this course is to explore different ways in which information technology and
information systems supporting business objectives and goals. The interrelationship between the
information system and the organizational dimensions will have to be analysed and improved in
order to gain competitive advantage in the digital age.
This course examines the fundamental principles associated with the strategic adoption,
implementation, use and evaluation of information systems in organisations. It discusses the
significant managerial aspects of treating information and knowledge as organizational resources
and their increasing impact on today’s business environment.

2. SPECIFIC OBJECTIVES
Upon successfully completing this course, a student will be able to do the following:
(1) Identify opportunities to gain competitive advantage in the digital age.
(2) Identify managerial challenges and opportunities for organizational advancement that
may be resolved by the digital transformation.
(3) Define and recognize key enabling technologies that may support organizations in their
digital transformation.
(4) Explain applications as the Internet, telecommunications, enterprise systems, knowledge
management, business intelligence and other organizational support technologies and
relate them to solving organization problems.
(5) Make required personal and organizational changes to implement successfully the new
technologies in different types of organizations.

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3. SCHEDULE AND CONTENTS
The case studies and activities can be adapted based on the requirements of the professor and
students.

Date / Module Topic Activities

Presenting course syllabus Reading : Laudon & Laudon,
chapter 1
Identifying working teams
Module 1 : Monday, July
4th (18h30-21h30) Chapter 1: Information Systems in Global
Business Today
Tutorial: Using the e-learning platform
Module 2: Tuesday, July Chapter 2: Global E-Business and Reading: Laudon & Laudon,
5th (18h30-21h30) Collaboration chapter 2
Case study : UPS Global
Operations with the DIAD IV
Module 3 : Wednesday, Chapter 3: Information Systems, Reading: Laudon & Laudon,
July 6th (18h30-21h30) Organizations, and Strategy chapter 3
Practice : Business process modelling Term project: Part # 1 – Defining
the digital transformation project
Identifying the subject of term project
Module 4: Thursday, July Chapter 10: E-Commerce: Digital Reading: Laudon & Laudon,
7th (18h30-21h30) Markets, Digital Goods chapter 10
Case analysis (presenting by team # 1) Term project : Part # 1 (cont.)
Module 5 : Friday, July Chapter 13: Building Information Systems Reading : Laudon & Laudon,
8th (18h30-21h30) chapter 13
Practice: Project planning
Case study: NASA Project
Management Challenges
Mini-test # 1 (during 1h - 10%)
Term project : Part # 1 (cont.)
Modules 6+7 : Sunday, Chapter 14 : Managing Projects Reading : Laudon & Laudon,
July 10th (9h-12h & 14h- chapitres 14 & 5
Case analysis (presenting by team # 2)
17h)
Term project : Part # 1 (cont.)
Chapter 5 : IT Infrastructure and
Emerging Technologies Case study: Salesforce.com SFA
Automation on the iPhone and iPod
Practice: Designing an informational Web
Touch
site
Term project : Part # 2 –
Carrying out the digital
transformation project
Module 8 : Monday, July Chapter 6 : Foundations of Business Reading: Laudon & Laudon,
11th (18h30-21h30) Intelligence: Databases and Information chapter 6
Case analysis (presenting by team # 3) Term project : Part # 2 (cont.)
Module 9 : Tuesday, July Chapter 7: Telecommunications, the Reading : Laudon & Laudon,
12th (18h30-21h30) Internet, and Wireless Technology chapter 7
Practice: Designing a transactional Case study: Telepresence: Meeting
E-commerce site Without Traveling
Term project : Part # 2 (cont.)

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 Module 10 : Wednesday, Chapter 8 : Securing Information Systems Reading : Laudon & Laudon,
July 13th (18h30-21h30) chapter 8
Case analysis (presenting by team # 4)
Term project : Part # 2 (cont.)
Module 11 : Thursday, Chapter 9: Achieving Operational Reading : Laudon & Laudon,
July 14th (18h30-21h30) Excellence and Customer Intimacy: chapter 9
Enterprise applications
Case study: Sinosteel Strengthens
Practice: Using an ERP (Enterprise Resource Business Management with ERP
Planning) system Applications
Term project : Part # 3 –
Governing the digital
transformation project
Module 12 : Friday, July Chapter 11 : Managing Knowledge Reading : Laudon & Laudon,
15th (18h30-21h30) chapter 11
Case analysis (presenting by team # 5)
Term project : Part # 3 (cont.)
Mini-test # 2 (during 1 h - 10%)
Modules 13 & 14 : Chapter 12: Enhancing Decision Making : Reading : Laudon & Laudon,
Sunday, July 17th (9h- Managing Knowledge chapter 12
12h & 14h-17h)
Practice: Using a business intelligence tool Case study: L'Oréal: Knowledge
Management Using Microsoft
SharePoint
Presenting term projects (5%)
Term project : Part # 3 (cont.)
Module 15 : Monday, Final exam (30%)
July 18th (18h30-21h30)

4. EDUCATIONAL STRATEGIES
The course will involve lectures, readings, cases and discussions. The following methods are
preferred:
• In preparation for each module, readings must have been made; case studies should be
prepared; and self-questionnaires should have been completed.
• Recommended lectures to complement and integrate the readings will be given by the
lecturer.
• Case study discussions will be conducted to deepen the theoretical concepts. Participation
in these discussions will be taken into account.
• Role-play exercises will be implemented to practice the management and leadership
skills.
• Group discussions and presentation will be performed to assess the understanding and
application of management and leadership skills.

5. INSTRUCTIONAL RESOURCES
Recommended text
Laudon, K. C. & Laudon, J. P. (2012) Management Information Systems, 12th Edition
Pearson

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Information system journals
• MIS quarterly
• Information system research
• Information and Management
• Journal of Management Information Systems

Practitioner journals
• Harvard Business Review
• Sloan Management Review
• California Management Review
• MISQ Executive

Complementary text
Baltzan, Paige, and Amy L. Phillips. (2013). Business driven information systems. McGraw-
Hill, 2013.
Bronzite, M. (2000). System Development. A Strategic Framework. London: Springer Verkag
London Limited.
Dalkir, Kimiz. (2011) Knowledge Management in Theory and Practice, 2e edition, The MIT
Press, Massachusetts, USA, 485pages.
Gray, C. F. & E. W. Larson, Project Management: The Managerial Process, 5/e, McGraw-Hill,
2011.
Le Dinh T., L. Rinfret, L. Raymond, B.T. Dong Thi (2013). Towards the reconciliation of
knowledge management and e-collaboration systems. Interactive Technology and Smart
Education, , Vol.10 No.2, pp.95-115, Emerald, 2013.
Meredith, J. R. et Mantel S. J. Jr. (2012). Project Management A Managerial Approach, 8th
Edition., John Wiley & Sons, New-York.
Gregory R. Moss (2013) Working with Openerp, Packt Publishing, 334 p.
Turban, E., Leidner, MacLean et Wetherbe, (2006). Information Technology for Management:
Transforming Organizations in the Digital Economy, 5th Edition, Wiley.
Turban, E., Rainer et Potter, (2005). Introduction to Information Technology. 3rd Edition,
Wiley.
Turban, E. et L. Volonino, (2006). Information Technology for Management: Improving
Performance in the Digital Economy, 7th Edition, Wiley.588 pages.

6. COURSE GRADE
Student’s grade for this course will be based upon participation in-class activities and mastery of
course concepts as demonstrated by successfully completing the exercises assigned for each
class.

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To receive the full participation score, the student must attend all the classes and participate in all
activities, including group discussion, self-report, role play, and group presentation.

Grading:

Element PONDERATION (%) Date

Individual Team-work Total
Participation 10% 10 % Each module
Mini-test # 1 10 % 10 % Friday, July 8th
Mini-test # 2 10 % 10 % Friday, July 15th
Term project: Part # 1 – Defining
10 % 10 % Sunday, July 10th
the digital transformation project
Term project: Part # 2 – Carrying
out the digital transformation 10 % 10 % Wednesday, July 13th
project
Term project: Part # 3 – Governing
10 % 10 % Sunday, July 17th
the digital transformation project
Term project: presentation 5% 5% Sunday, July 17th
July 7th, July 10th , July 11th,
Case analysis 5% 5%
July 13th and July 15th
Final exam 30% 30% Monday, July 18th
Total 70 % 30 % 100 %

7. OTHER INDICATIONS
The attendance as well as the participation in each module of the course are essential not only for
the purposes of evaluation, but also because the requirements of the learning process.
Students are expected to read topics in textbooks and recommended reading ahead of class.
The use of electronic devices in class is only authorized for taking notes, consulting on-line
resources or doing practical exercises. To realize exercises in class and the term project, every
team has to bring at least a laptop computer.

PROFESSOR
UQTR Business School
Name : Dr Thang LE DINH

Signature Signature of MBA program director

Professor Thang LE DINH, PhD, PMP Professor Serge NOMO, PhD, MBA

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