Professional Documents
Culture Documents
NilimaPokharel
INDIVIDUAL ASSIGNMENT
TECHNOLOGY PARK MALAYSIA
BM020-3-M-MO
Managing Organisation
INTAKE CODE
INSTRUCTIONS TO CANDIDATES:
1 Students are advised to underpin their answer with the use of references
(cited using the Harvard Name System of Referencing).
Background..................................................................................................................................4
Objectives....................................................................................................................................5
Personality counts................................................................................................................7
Brand name..........................................................................................................................7
Mass production...................................................................................................................7
Corporate culture.................................................................................................................7
Market demand....................................................................................................................8
Future Directions...........................................................................................................................14
Strategies suggested...................................................................................................................14
Recommendations......................................................................................................................16
Conclusion.................................................................................................................................16
References......................................................................................................................................17
Introduction
Background
Business transition is the process of change of ownership of a business (Transition?, 2022). The
change may be success of the company or the downfall. With the origin of the new pandemic
Covid- 19 since 31 December 2019 as stated by WHO, many businesses and organizations faced
negative transition that made them difficult in achieving the goals of their business. Many
industries had downfall and they had a huge loss. But however, some companies kept up their
courage and fought with the unexpected transition of their business to move their company
forward towards success. Among many known companies, Nokia is one of the recognised mobile
company that too faced Covid-19 transition.
Nokia Corporation is the well-known mobile company all around the world with the tagline
‘Connecting people’. Recognised as world’s one of the biggest communication equipment
manufacturers, it has established many brands in the market expanding its business in many
countries in order to achieve customer’s need and necessities. It produces communication
equipment for GSM, CDMA and WCDMA ("Company Overview On NOKIA | The Lawyers &
Jurists", 2022). It also provides telecommunication equipment for ISDN, mobile radio, traditional
voice telephony, wireless LAN, satellite receivers and voice over IP. It has more than 130
countries in operation and 4000 patent families that are declared as essential to 5G. The company
has completed 155 years of business and has won 9 noble prizes.
Covid-19 that originated from Wuhan city, China spread widely over the world affecting
renowned companies like Nokia Co-operation. Not only Nokia it affected other mobile
companies too. During Covid-19 Nokia corporation faced many difficulties such as lack of
manpower, shortage of materials, rise in the cost of resources and fear of spread of Corona.
The study is focused on the discussion of historical background and current situation of the
Nokia Corporation and it also aims to find out on how Covid-19 brought huge transition on the
Nokia Corporation and how the company dealt with the change.
Objectives
The objectives of the study are as below:
Introduce Nokia Corporation.
Discuss the historical background of the Nokia Corporation.
Overview the Nokia Corporation
Identify the competencies of the company.
Determine the success and downfall factors of the company.
Detect how Covid-19 lead the company towards transition.
Understand the pandemic crisis and economy of the country.
Find out the company’s current financial health.
Suggest strategies for company’s better future Give recommendations for the company.
The name ‘Nokia’ was originated from the name of the river ‘Nokianvirta’. The word noki means
soot and nokia is the plural form of noki. Nokia co-operation was established in 1865 A.D. at
Finland. Initially, the Company was founded as a paper mill by an engineer named Fredrik
Idestam but later it started to generate electricity and then Nokia Corporation was luckily born in
1967 A.D. After Nokia Corporation was developed in 1967 from a simple paper mill, the
company started to do business in rubber, forestry, cable and electronics. During the phase, it
initiated creating communicating devices and slowly, it focused more and more in
communication field.
The current CEO of Nokia Corporation is Pekka Lundmark.
The slogan of the Nokia Corporation is ‘Connecting People’. The corporation’s mission is to
connect every people with each other all around the world. The slogan itself is the major
competency of the company that touches the heart of the people by its beautiful sentence. The
other competencies of the Nokia Company are as follows:
Personality counts
The company has the ability to detect the right candidates to fit into the Nokia team. It evaluates
candidates’ character while employing engineers. It assures that technological capabilities are
easier to evaluate and acquire rather than personal abilities that plays a part in the company’s
team regulated traditions ("Strategic Management Nokia", 2022).
Brand name
Nokia brand has power to attract customers. It has a successful history and almost known every
people around the world. It has excellent client package. The brand name has the ability to
continuously function despite complex market conditions.
Mass production
Nokia has the ability to mass-produce its products fast to fulfil the needs of its clients. Almost
half of the market section of mobile phones is occupied by the company. They produce mobile
phones according to the interests and needs of the customers in order to satisfy the customers and
visit the company’s products again in future.
Corporate culture
The corporate culture of the company makes them clear why they exist. Its slogan “connecting
people” represents its culture and describes the cause of its corporal amenities.
Success of Nokia Corporation began when Kari Kairamo became the CEO of the Corporation in
1977. He introduced the company with attractive television brands such as Salora and Luxor AB
that aided the company to become the third largest television producer of Europe. After the
suicide of Kari Kairamo, next CEO turned the company into telecom oriented. The business of
the Nokia telecom touched the success rate very high with huge profit than expected. First
portable mobile phone Mobira Cityman 900 was launched in 1987. With the use of nokia
equipment, the 1st GSM call was successfully made. Nokia Corporation became the best seller of
mobile phone brands. Around 1998, it earned great profit with the revenue of $20 billion (Garg,
2021). By the 2000, more than 50 thousand employees worked in the company. It branched its
telecommunication business over 130 nations. It contributed highly in Finish economy and 4% of
the Finish GDP was accounted by the Nokia Corporation. Continuously, it produced Nokia
3600/3650 camera phones and in 2007, it won the ‘Best mobile imaging device’ title.
Downfall of the Nokia Corporation began from the end of 2007 when Apple Company
introduced iPhone. Apple gained 5% of the global market share in 2007(Minds, 2018). By the
2010, Apple and Google companies grew its business rapidly while Nokia remained stubborn in
not accepting the android operating system of Google. ‘The iPhone Killer’ was launched by
Nokia but it was not successful to beat the competition of other telecom companies. In 6 years,
the company’s market value decreased by 90%. By the 2011, the company was in a complete
loss. Therefore, it cooperated with Microsoft Company to implement new operating system for
its mobile phones.
But unfortunately, the collaboration with the Microsoft didn’t give positive outcomes and the
market share of Nokia reduced. The greatest loss was reported in 2011 and the company fired 10
thousand employees. Finally, Nokia sold itself to the Microsoft Company for $7.2 billion.
The main factors of the company’s downfall are as follows:
Resistance to Smartphone Evolution
Nokia refused to accept the android system for its mobile phones. Other manufacturers of mobile
phones were busy on improving the operating system of its smartphones while Nokia stayed
stubborn on improving only the hardware system of smartphones.
By the 2016, Nokia Company was with left network materials only as it sold its mobile division
to Microsoft. Fortunately in 2016, the company’s CEO Rajiv Suri announced that it will be
coming to its mobile phone trade. Gently, Nokia achieved Alcatel brand of mobile phone. It
launched Nokia 6 smartphones in 2017. Taking a lead in 5G networking, it cooperated with NTT
Docomo of Japan for 5G radio base station (Garg, 2021). For doing research in 5G, the Canadian
government assisted Nokia Corporation in 2019. In 2020, Nokia had collaboration with Flipkart
for marketing Nokia products in India.
By the end of 2021, travel agencies and their services had a decline in their sales. Small firms are
affected more as they don’t have much resilience than large firms. Global supply chains of motor
vehicles is declined by 42 % (Statistics Finland, 2021). Businesses are hit hardest due to the
previous lockdown and to bounce back in their businesses is needing a lot of efforts. Industries
have to slightly reduce their working hours with limited number of workers due to fear of
Covid19 transmission. Global value chains, and customers confidence to recovery has become
fragile.
Economy of the country
Finland’s economy system is recovering after facing Covid-19 crisis. Global supply chains are
growing ("Economy growing in the shadow of the virus – Bank of Finland Bulletin", 2022). The
price of products like oil and electricity has been pushed up to recover the economy of the
country. Global economy has increased after the recovery of global trade. Fig.2 shows that there
has been disturbances in world trade in the mid-2021 but the trade started increasing by the end
of 2021.
Finland’s forecast predicts that global trade disruptions will further improve from the mid of
2022.
Finland Global Trade
140
120
100
80
60
40
20
0
2018 2019 2020 2021 2022
According to the ministry of Finland, the country’s economy is predicted to rise in 2022. The
GDP is forecasted to rise by 3.0% in 2022, 1.5% in 2023 and 1.4% in 2024-19. Finland’s bank
assumed the growth of GDP by 2.6% in 2022. The huge saving rates and customer’s confidence
have put together the situations for fast growth in the private consumptions. Private investments
are also predicted to grow in 2022 Xinhua, 2021). The covid-19 is mutating its variants and the
country needs to take wise actions, regulations and policies to cope up the new mutated variants
in order to prevent declination in the country’s national and global economy system.
Nokia Corporation’s financial health
There was a 1% growth in net sales by 5% in a constant currency in 2022. Infrastructures of the
networks increased by 9%, cloud & network services grew by 5% in a constant currency. Due to
the restrictions of supply chain, there was a decline in mobile networks currency by 4% because
the expired license in 2021 has not been renewed yet (NOKIA, 2022). According to the data of
2022, the net sales of Nokia Corporation is approximately 24 billion. Below is the reported
results of financial health in 2022.
The net sales of Nokia increased despite of Covid-19 pandemic crisis. Gross margin rose y-o-y in
Q1, 2022. Operating profit has also increased followed by net profit increment. In 2021, the
ROIC was 19.5% but in 2022 it is 15.3% resulting as an increment. Looking at the overall sectors
of Nokia Corporation financial health is affected less than other countries. This may be due to the
wise strategies followed by the Corporation. Another reason for its growth may be that the
Finland didn’t had many Covid-19 cases compared to other countries and it didn’t suffer huge
from pandemic crisis. Due to the Finland’s less pandemic crisis, the Nokia Corporation also
didn’t suffer badly. But still, the Nokia Corporation faced some serious challenges during the
pandemic. But luckily now, the Nokia Corporation has been able to recover its losses and has
been able to increase its and national global sales. Hope the company would further get success
in its financial health.
Future Directions
Strategies suggested
Below are the useful strategies for the Nokia Corporation to implement for its better future.
Early preparations for new Covid-19 variant crisis
The company has already faced pandemic crisis and Covid-19 is still mutating to new variants.
With the experience of before situation, it should learn a lesson and prepare for upcoming
variants. For this, it should have extra medical materials for the emergency purpose of its
infected employees, sanitizers should be placed in every door of the company’s room so that
anyone who enters has the avaibility to sanitize themselves and free masks should be provided to
the employees who works in the company so that there is less chance of Covid-19 transmission.
Safety awareness against Covid-19 variants must be given to all the employees of the company.
Not only Covid-19, the company should be aware of other virus if any new arrives. Early
preparations should against various diseases so that the company and its employees are safe
enough to work.
Implementation of Rigid rules and regulations
Rigid rules and regulations are the only solution to operate a company in a disciplined way.
That’s why Nokia should implement strong rules and regulations among its workers. Without
rules and regulations, anyone in the company will do whatever they like and it is not wise to
leave the employees freely. To make them discipline and wise certain regulations must be
implemented. Therefore, big companies like Nokia must apply strict regulations in the company
making everyone to follow them seriously. Only then, the corporation will get success when its
employees are serious about their work. Below are some rules and regulations the company
should follow.
Everyone must be punctual in their working hours.
Employees must come to office wearing a mask.
Before entering office, every employees must apply sanitizer in their hands.
If someone is Covid-19 positive, he/she must stay at home compulsory.
If someone is caught as fraud in the company, he/she must be expelled from the company
and handed to the police instead of giving only some warnings.
Everyone in the company must follow all the rules and regulations seriously.
Mobile brand marketing through online ads
Todays are active using mobiles. Almost everyone has a mobile phone and they are prone to use
internet. Nokia’s branding can be done using internet ads via mobile phones. The company can
do branding via ads of internet like google ads, short video ad in games, YouTube and social
media Facebook ads and Instagram ads. By doing this, people can see the features and latest
version of mobile phones and it can interest them.
Conclusion
Nokia Corporations faced many success and downfall in the past. The downfall has given it a
lesson on how to cope with the bad circumstances. Covid-19 affected Nokia too just like other
mobile companies. There was chip shortage for phones, many workers got ill by Covid-19 and
dealing with the company’s economy was difficult. Though Nokia faced, many challenges, it
never lost its faith. With many downfall in the past and later Covid-19 pandemic crisis, the
company still chose to work hard and bounce back in its business. That is why the Nokia
Corporation is still surviving through the tough and competitive mobile market.
References
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https://www.lawyersnjurists.com/article/company-overview-on-nokia/
Garg, M. (2021). How Did Nokia Story Fail After Selling One Billion Phones?. thedigitalyug.com. Retrieved 9 June
Minds, B. (2018). Why did Nokia fail and what can you learn from it?. Retrieved 10 June 2022, from
https://medium.com/multiplier-magazine/why-did-nokia-fail-81110d981787
Shrivastava, D. (2022). 6 Reasons Why Nokia Failed?. Retrieved 10 June 2022, from
https://startuptalky.com/reasons-why-nokia-failed/
H. Namavar, R. (2012). How Stephen Elop Destroyed Nokia [Blog]. Retrieved 14 June 2022, from
https://seekingalpha.com/article/916271-how-stephen-elop-destroyed-nokia.
Tiirinki a, H., Tynkkynen b, L., Sovala c, M., Atkins d, S., Koivusalo b, M., & Rautiainen e, P. et al. (2020). COVID-19
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https://www.worldometers.info/coronavirus/country/finland/
Pietiläinen, M. (2021). The impact of the COVID-19 crisis on gender equality in Finland – the Finnish
example [Ebook]. Retrieved 19 June 2022, from
https://unece.org/sites/default/files/202109/PPP_pietil%C3%A4inen_finland_eng_1.pdf.
Mesiäislehto1, M., Elomäki2, A., Närvi¹, J., Simanainen3, M., Sutela4, H., & Räsänen³, T. (2022). The gendered
impacts of the Covid-19 crisis in Finland and the effectiveness of the policy responses [Ebook].
https://www.julkari.fi/bitstream/handle/10024/143669/TYO2022_002_korj.pdf?sequence=4&isAllowe
d=y.
Statistics Finland, O. (2021). FINLAND: ROAD TO RECOVERY AFTER COVID-19 [Ebook]. Retrieved 19 June 2022, from
https://www.oecd.org/sdd/its/Finland-COVID-Report-May-2021.pdf.
Economy growing in the shadow of the virus – Bank of Finland Bulletin. Bank of Finland Bulletin. (2022). Retrieved
of-the-virus/.
Xinhua. (2021). Finland's economy stable despite pandemic: Finance Ministry. News.cn. Retrieved 19 June 2022,
from http://www.news.cn/english/europe/2021-12/21/c_1310384666.htm.
NOKIA. (2022). Interim Report for Q1 2022 [Ebook]. Retrieved 19 June 2022, from
https://www.nokia.com/system/files/2022-04/nokia_results_2022_q11.pdf?
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Four strategies for mobile brands looking to build market share in 2021. The Drum. (2022). Retrieved 19 June 2022,
from https://www.thedrum.com/opinion/2020/12/03/four-strategies-mobile-brandslooking-build-market-share-
2021.