You are on page 1of 9

Journal of Criminal Justice 60 (2019) 84–92

Contents lists available at ScienceDirect

Journal of Criminal Justice


journal homepage: www.elsevier.com/locate/jcrimjus

A systematic and meta-analytic review of the literature on correctional T


officers: Identifying new avenues for research

H. Daniel Butler , Melinda Tasca, Yan Zhang, Channing Carpenter
Department of Criminal Justice and Criminology, Sam Houston State University, 816 17th Street, Huntsville, TX 77341, USA

A R T I C LE I N FO A B S T R A C T

Keywords: Scholarly interest in the experiences and behaviors of correctional officers has increased over the past several
Correctional officers decades. Yet, considerably less is known about those who oversee and manage prison populations relative to
Systematic review other criminal justice professionals. In this study, we perform a systematic review and meta-analysis of 172 peer-
Meta-analysis reviewed articles published between 1980 and 2017 that include samples of correctional officers. The goal of this
Job stress
review is to “take stock” of the correctional officer literature in an effort to inform future research, policy, and
Organizational commitment
Job satisfaction
practice. Specifically, we examine publication trends over the past several decades in addition to examining all
outcomes across the included studies. We find that job satisfaction, job stress, and organizational commitment
are the most frequently examined outcomes. Next, we examine the most commonly included correlates across
each of these outcomes, which include age, female, white, education, experience, supervisor support, and peer
support. Findings reveal that organizational factors such as supervisor support and peer support influence each
of these outcomes, while demographic characteristics have mixed effects. Recommendations for future research
include the need to examine other attitudes and experiences of correctional officers in addition to exploring
variation in the effects examined in this review.

1. Introduction and identify avenues for future research. Most efforts to take stock of
the literature on correctional officers were published prior to the early
Correctional officers work in environments that demand constant 2000s (Dowden & Tellier, 2004; Finn, 1998; Huckabee, 1992; Lambert,
awareness of surroundings in an effort to maintain the safety and 2001a, 2001b; Lambert et al., 1999; Lambert, Hogan, & Barton, 2002a;
wellbeing of other staff and inmates (Hepburn & Knepper, 1993; Philliber, 1987; Schaufeli & Peeters, 2000). In total, we identified 11
Liebling, Price, & Shefer, 2011; Poole & Regoli, 1980). These environ- reviews that examined a variety of correctional officer experiences and
ments expose correctional officers to increased levels of victimization attitudes that include job stress, job satisfaction, turnover intent, and
due to the supervision and management of potentially violent offenders the physiological health of correctional officers (Finney et al., 2013;
in enclosed spaces (e.g., housing units, exercise yards) (Ferdik & Smith, Lambert, Hogan, & Griffin, 2017). These reviews have found that model
2017; Harrell, 2011). In addition to the risk of victimization, correc- specification, such as the inclusion of relevant correlates is improving
tional officers are tasked with maintaining institutional security and (Finney et al., 2013; Schaufeli & Peeters, 2000). To date, however, re-
managing the needs of the inmate population in a manner that is latively few studies have taken stock of research on correctional offi-
consistent with organizational goals and directives that may induce cers. Such an investigation is important as correctional agencies at-
stress, dissatisfaction, or turnover (Finney, Stergiopoulos, Hensel, tempt to identify “what matters” in regards to understanding
Bonato, & Dewa, 2013; Huckabee, 1992; Lambert, 2001a; Lambert, correctional officer experiences that can better inform policy and
Barton, & Hogan, 1999). Due to these concerns, a growing body of practice in a challenging profession that is tasked with accomplishing a
literature has examined “the work-related, institution-related, and growing list of often competing goals (Cullen, Link, Wolfe, & Frank,
psycho-social” factors that influence correctional officers' attitudes and 1985; Lambert et al., 2017).
behaviors (Ferdik & Smith, 2017, p.22). In this study, we perform a systematic review of 172 peer-reviewed
In an effort to understand the factors that influence correctional publications that contained samples of correctional officers in which
officer attitudes and behaviors, researchers have relied on reviews of multivariate analyses were conducted between 1980 and 2017.
the literature to synthesize study findings, inform model specification, Specifically, we examine the most frequently studied outcomes to


Corresponding author at: Department of Criminal Justice and Criminology, Sam Houston State University, 816 17th Street, Huntsville, TX, 77341.
E-mail addresses: Hdb019@shsu.edu (H.D. Butler), mtasca@shsu.edu (M. Tasca), zhangyan@shsu.edu (Y. Zhang), Crc063@shsu.edu (C. Carpenter).

https://doi.org/10.1016/j.jcrimjus.2018.12.002
Received 26 August 2018; Received in revised form 21 December 2018; Accepted 22 December 2018
Available online 03 January 2019
0047-2352/ © 2018 Elsevier Ltd. All rights reserved.
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

identify attitudes and experiences that receive the most scholarly at- the inclusion of organizational correlates of job stress, but once the
tention in addition to those outcomes in greater need of research. In model is properly specified the effect of demographic characteristics
doing so, we find that job satisfaction, job stress, and organizational dissipates (Dowden & Tellier, 2004; Philliber, 1987). To date, no re-
commitment are the most frequently examined outcomes. Finally, we views of correctional officer research have examined the precise role
conduct 21 separate meta-analyses of the most commonly examined race/ethnicity may have on job stress. It is posited that race/ethnicity
correlates across these outcomes to synthesize the study findings. These may be associated with job stress as correctional officers of color may
commonly examined correlates include age, female, white, education, be exposed to greater racism or harassment at the workplace (Britton,
experience, supervisor support, and peer support. We conclude with 1995, 1997). In regards to organizational factors, such as supervisor
recommendations for advancing this body of work both theoretically support or peer support, these experiences may influence levels of job
and empirically. stress in that officers who perceive greater levels of support from su-
pervisors and colleagues may experience lower levels of stress
2. Job satisfaction (Armstrong & Griffin, 2004; Cullen et al., 1985; Finney et al., 2013).
Although the reviews of the job stress literature have provided
Job satisfaction is defined as the degree of “affective response” an considerable insight into identifying “what matters” there are con-
employee has towards an organization (Lambert et al., 2002a, p. 116). siderable differences across reviews that merit discussion. First, the
Researchers have typically measured job satisfaction by examining number of individual studies included in the reviews varied con-
perceptions of work-related tasks, current job assignments, and enjoy- siderably, such as including 43 studies (some not multivariate) or by
ment of the job itself (Brayfield & Rothe, 1951; Hepburn, 1985; having narrow inclusion criteria that ledto the examination of 8 studies
Hepburn & Knepper, 1993). Employees' objective (e.g., promotions, (out of a possible 129 studies) (Finney et al., 2013; Schaufeli & Peeters,
salary) and subjective (e.g., fairness, job stress) perceptions of the or- 2000). The inclusion criteria also varied considerably, such as ex-
ganization contribute to job satisfaction. Officers who perceive that amining strictly correctional officers employed in prisons as compared
their personal needs are met by the organization tend to typically report to jails (Finney et al., 2013; Lambert et al., 2002a), or by including
higher levels of job satisfaction. studies with recommendations to reduce job stress rather than strictly
In one of the few reviews of job satisfaction among correctional the experience of job stress (Schaufeli & Peeters, 2000). Since the most
officers, Lambert et al. (2002a) separated correlates by personal char- recent review of job stress by Finney et al. (2013), there have been
acteristics and the work environment. Demographic characteristics, several publications that include job stress as an outcome that warrants
such as age, gender, education, and race can influence levels of job further investigation (Armstrong et al., 2015; Cheeseman & Downey,
satisfaction. For instance, the race/ethnicity of correctional officers 2012; Hartley, Davila, Marquart, & Mullings, 2013; Law & Guo, 2016;
may be associated with job satisfaction if the treatment of an employee Steiner & Wooldredge, 2015).
is perceived to be predicated on race (e.g., favorable or unfavorable
treatment by administrators due to race/ethnicity) (Wright & Saylor, 4. Organizational commitment
1992). Similarly, gender may influence job satisfaction if a work en-
vironment is perceived to be hostile (Zupan, 1986). Overall, Lambert Organizational commitment, or the degree to which an employee is
et al. (2002a) and (2002b) found mixed support or null findings for the invested in a job, includes the loyalty and identity an employee pos-
relationship between demographic characteristics and job satisfaction. sesses within an organization (Dougherty, Bluedorn, & Keon, 1985;
However, organizational factors and task-specific factors, such as su- Etzioni, 1975). Compared to other correctional officer experiences and
pervisor support, may influence levels of job satisfaction (Lambert attitudes, such as job stress, organizational commitment has received
et al., 2002a; Lindquist & Whitehead, 1986). It is important to note that less empirical attention (Griffin & Hepburn, 2005). However, re-
a growing body of research has examined job satisfaction since the searchers have found that organizational commitment is related to
review by Lambert et al. (2002a), which supports the need for an up- correctional officer attrition and turnover and merits increased atten-
dated review of the literature (Armstrong, Atkin-Plunk, & Wells, 2015; tion (Camp, 1994; Lambert & Hogan, 2009). Prior research examining
Lambert et al., 2002b;Lambert, Hogan, & Griffin, 2007; Law & Guo, the relationship between correctional officers and organizational com-
2016). mitment has found certain demographic and organizational character-
istics influence commitment (Hogan, Lambert, Jenkins, & Hall, 2009;
3. Job stress Lambert, 2004; Lambert et al., 2007; Law & Guo, 2016). Although few
studies have found a relationship between demographic characteristics
Job stress occurs when environmental demands or work-related and organizational commitment, one study found that, officers who are
tasks exceed the operational capabilities of employees due to the pro- older, female, and nonwhite reported higher levels of organizational
vision of limited resources or through physical and mental exhaustion commitment (Vickovic & Griffin, 2014). Similar to job stress and job
(Levi, 1987). Exposure to stressors may elicit adverse physiological satisfaction, most research has found that organizational factors, such
(e.g., high blood pressure, fatigue), psychological (e.g., anxiety), and as supervisor support, increase perceptions of organizational commit-
behavioral responses (e.g., absenteeism) (Schaufeli & Peeters, 2000, p. ment (Lambert et al., 2009; Vickovic & Griffin, 2014). A considerable
21). Applied to an understanding of correctional officer experiences, job number of studies have been published since the last review by Lambert
stress may jeopardize institutional security if maladaptive coping me- et al. (1999) that may provide a greater understanding of the correlates
chanisms, such as anger or abuse, are used to alleviate the effect of of organizational commitment (Lambert, 2004; Lambert et al., 2007;
stressors (Finney et al., 2013; Schaufeli & Peeters, 2000). Additionally, Law & Guo, 2016; Savicki, Cooley, & Gjesvold, 2003).
job stress may undermine attempts to provide effective management,
treatment, and programming efforts to inmates (Schaufeli & Peeters, 5. Current study
2000).
Prior research has examined whether demographic and organiza- Prior reviews of the correctional officer literature have provided
tional characteristics influence stress (Dowden & Tellier, 2004; Finney considerable insight into the factors that may influence workplace at-
et al., 2013; Philliber, 1987; Schaufeli & Peeters, 2000). One review by titudes and behaviors. Few studies in recent years have examined the
Dowden and Tellier (2004) found no association between gender, state of scientific research on correctional officers across outcomes,
education, and marital status and job stress, while a weak association despite a growing number of studies examining correctional officers. In
was found between age and job stress. One explanation for the null this study, we performed a systematic review of multivariate peer-re-
findings is that demographic characteristics may have an effect prior to viewed publications containing samples of correctional officers

85
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

between 1980 and 2017. We first examined the most frequently studied Lambert et al., 2002a;Lambert et al., 2002, p. 119). Prior to including
outcomes published during this period. This review revealed job sa- these studies in our review, we closely examined the recommendations
tisfaction, job stress, and organizational commitment are the most provided by Lambert et al. (2002a) that correctional staff share similar
frequently examined outcomes. Next, we conducted a meta-analysis of work-related experiences with correctional officers. First, we examined
the most frequently included correlates across each of the outcomes, the proportion of staff across studies who identify as correctional offi-
which means correlates published in three studies with unique samples cers. If correctional officers comprised a small percentage of the cor-
(e.g., identical samples are not used to examine the same outcome). rectional staff included across studies, then we may not be adequately
This led to the examination of age, female, white, education, experi- measuring correctional officer experiences. A sample of the studies
ence, supervisor support, and peer support. We conclude by examining containing correctional staff is included in Appendix A, and we found
whether the correlates differ in their effect (direction, strength, and that correctional officers represented approximately 56% of the total
significance) across each of the outcomes. samples across studies that included correctional staff. Therefore, we
believe this substantive representation of correctional officers across
studies that examine correctional staff warrants their inclusion in this
6. Method review. We also examined whether job assignment is related to the
examined outcomes in this study. If job assignment is significantly as-
6.1. Selection criteria sociated with the outcomes of interest, then it would be misleading to
include them in this review even though the samples are primarily
In this study, we systematically examined multivariate peer-re- comprised of correctional officers. In most of the studies reported in
viewed articles published between 1980 and 2017 that include samples Appendix A, we did not find an effect for officer assignment on job
of correctional officers. We used several databases that include Criminal satisfaction, job stress, or organizational commitment (e.g., 1 of 21
Justice Abstracts, PsycINFO, SocINDEX, and Google Scholar to obtain multivariate analyses reported a significant effect for job assignment).
these studies in an effort to capture studies of correctional officers Information from all of the studies that meet the inclusion criteria
across disciplines. A broad search term, correctional officer, was used in are used to identify the most frequently examined outcomes across
an effort to capture all studies that qualify for inclusion in this sys- studies (e.g., simple frequency distribution of outcomes examined
tematic review, which resulted in an initial assessment of 1800 studies across studies). These studies are then further stratified to conduct se-
(many of which were duplicate studies).1 After identifying studies that parate meta-analyses to examine effect sizes of frequently examined
included the term correctional officer in the abstract or title of the correlates across these outcomes, which include job satisfaction, job
publication, we examined each of the studies to determine whether stress, and organizational commitment. In total, we identified seven
multivariate models were used. We only selected studies using multi- variables across these outcomes that were included in at least three
variate models (e.g., estimation of a model that predicts an outcome studies that use unique samples. These variables include age, female,
with several independent variables) in an effort to take stock of all white, education, experience, supervisor support, and peer support. We
outcomes examined in studies using samples of correctional officers. now turn to the description of the analytical strategy for the meta-
Next, we limited our review to studies that include samples of correc- analysis.
tional officers who work in male or female state or federal adult con-
finement facilities or equivalent long-term confinement facilities and 6.2. Meta-analysis
agencies outside of the United States. This review does not include
studies with samples of correctional officers who work in jails, com- In a meta-analysis, the effect size is often a scale-free index that
munity residential facilities, or juvenile detention centers. The decision quantifies the relationship between two variables or a difference be-
to exclude these confinement facilities is grounded in the broader cor- tween two groups. Conventional effect size indices include mean dif-
rections literature that there may be unmeasured differences in the ferences, odds ratios, and correlations of bivariate relationships
clients, stressors, and demands associated with each type of confine- (Borenstein, Hedges, Higgins, & Rothstein, 2009). Due to the increas-
ment facility (Finney et al., 2013). This review also does not include ingly complex models examined in most studies, results from regression
studies comprised solely of supervisors or administrators for the reasons models have also been considered as effect size indices by researchers
mentioned above. The systematic review revealed 172 studies that met (e.g., Aloe & Becker, 2012; Aloe & Thompson, 2013; Becker & Schram,
the inclusion criteria for this review.2 In total, 82 distinct outcomes 1994; Becker & Wu, 2007; Cooper & Hedges, 1994; Greenwald, Hedges,
were identified in our review of the literature with the most frequently & Laine, 1996; Peterson & Brown, 2005; Valentine, DuBois, & Cooper,
examined outcomes being job satisfaction, job stress, and organiza- 2004; Wu & Becker, 2013).
tional commitment. In the current study, the primary effect size index used is the bi-
We included studies in this review that contain any sample of cor- variate Pearson's correlation (r). When the bivariate correlation is not
rectional officers, and in some instances, studies that targeted correc- directly reported in the primary study, standardized beta coefficients
tional staff. Correctional staff is a broad term that includes correctional are utilized to approximate the bivariate correlation (Kim, 2011;
officers, counselors, line-officers, and middle- and upper-management Peterson & Brown, 2005).
officers (e.g., supervisors). Some of these positions may include cus-
tody-oriented officers that oversee and supervise inmates in addition to 6.3. Methods of synthesizing effect sizes
nonsupervisory staff who serve as counselors and other types of support
staff positions (Lambert et al., 2002a). In total, 76 studies (of the 172 In synthesizing effect sizes in meta-analysis, two types of models can
studies included in this review) sampled correctional staff. Prior re- be used, which include the fixed-effect model and a random-effects
search has typically found similarities across correlates of job stress, job model. Fixed-effect models are used when all the studies included in the
satisfaction, and organizational commitment regardless of job assign- synthesis are functionally identical. Random-effects models are used
ment (e.g., custody versus noncustody officers) (see Lambert, 2004; when studies are operated independently by researchers and it is un-
likely that all the studies are functionally equivalent (Borenstein et al.,
1
A search term for the word “correctional officer” in Google Scholar revealed 2009). Given most of the studies included in this review were con-
92,000 search results. Therefore, we used Google Scholar to help identify stu- ducted under different settings by independent researchers, random-
dies that were potentially not indexed in any of the other databases. effects models are considered appropriate but with some exceptions.
2
The complete list of references for all studies included in this review are When the number of primary studies is very small, the estimate of the
available upon request in an effort to conserve page space. between studies variance will be imprecise. While the random-effects

86
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

model is still appropriate, we lack the information needed to apply it Table 1


correctly (Borenstein et al., 2009). Therefore, in the current study, we Most frequently examined outcomes
use random-effects model generally, but when the number of primary Dependent variable Studies
studies is equal to or less than three, we use fixed-effect models to
synthesize the overall effect size. When performing fixed-effect models, Job satisfaction 37
Job stress 34
it produces a descriptive analysis of the included studies, but this
Organizational commitment 30
strategy does not allow us to make inferences about a wider population. Turnover intent 21
In addition to selecting statistical models, weighting schemes are cru- Emotional exhaustion 18
cial in synthesizing effect sizes in a meta-analysis. The most general Rehabilitation orientation 16
method is to weight the effect size of each study by the inverse of its Depersonalization 15
Personal accomplishment 12
variance. When the effect size index is the bivariate correlation r, the
Punitive orientation 11
variance of r is calculated as (Borenstein et al., 2009) Mental health 9
Total 203*
(1 − r 2)2
Vr =
n − 1. Note: The 10 most frequently examined outcomes are pre-
sented in the table; however, the total number of outcomes
When the effect size index is the standardized beta coefficient bj∗,
included in our review of the literature is 82. *The same study
the variance of bj∗is calculated through the standard error of bj∗, where
may be included multiple times if several outcomes are ex-
(Kim, 2011) amined within that study.
b∗j
s. e . (bj∗) = additional multivariate studies of correctional officers were published.
tj
This increase in research reinforces the need for an updated review of
If the t-value of the coefficient is not reported, it is calculated the scientific evidence pertaining to correctional officers.
through other parameters such as the unstandardized coefficient, Next, we examined which outcomes were most frequently examined
standard error of the unstandardized coefficient, and p-value, etc. (Kim, across studies (see Table 1). It is important to note that studies may
2011). Finally, Fisher's z transformation is used to adjust the skewness include more than one outcome (e.g., job stress and turnover intent),
of the distribution of correlations (Hedges & Olkin, 1985; Hunter & and that the total number of studies may appear to exceed those ex-
Schmidt, 1990). amined in this review. Our systematic review revealed a total of 82
unique outcomes examined across the 172 studies. We found that job
6.4. Test of Heterogeneity and Meta-Analysis Specifications satisfaction, job stress, and organizational commitment are the most
frequently examined outcomes in our systematic review. These out-
The observed dispersion in effect sizes from study to study includes comes were examined in 66 of the 172 included studies (e.g., 38% of
both true variance and random error. The test of heterogeneity is used studies examined one of these three outcomes). Other examined out-
to identify the variance of true effect sizes. The Q statistics, which is the comes listed in order of frequency of inclusion in studies include
ratio of the observed variation to the within-study error, is usually used turnover intent, emotional exhaustion, rehabilitation orientation, de-
to estimate this heterogeneity (Borenstein et al., 2009). The current personalization, personal accomplishment, punitive orientation, and
study uses Comprehensive Meta-Analysis (CMA) Version 3 to calculate mental health. These findings also reveal most of the 82 outcomes in-
the effect size indices and parameters. It is important to note that stu- cluded in this systematic review receive little empirical attention.
dies that used identical samples are only included once in the calcula- Specifically, only 9 studies examined correctional officers' mental
tion of an effect size. For instance, if a researcher uses the same sample health, and this is the 10th most frequently examined outcome in our
to examine job stress but includes age as a control measure, then the systematic review that contains 82 outcomes.
effect size for age is calculated from one of those studies (not both). This Table 2 provides author names, sample sizes, and types of outcomes
reduces the likelihood that several studies using one sample unduly bias examined for the studies that are included in the meta-analysis. In total,
the estimation of an effect size. Studies were not included that provided there are 33 unique studies that contributed to the calculation of the
incomplete information to sufficiently calculate an effect size (e.g., no effect sizes. Some studies examined more than one outcome and con-
correlation, standardized regression coefficient and corresponding tributed to more than one of the effect sizes reported in the meta-
standard error, etc.). Additionally, studies using aggregate-level (e.g., analysis, such as studies that examine job stress and job satisfaction.
proportion of officers within a prison) designs, multilevel models, Overall, most studies included in the meta-analysis reported informa-
generalized models (e.g., logistic regression), or structural equation tion to calculate effect sizes for job satisfaction (17 studies) and job
models are excluded from the calculations of the effect sizes for pur- stress (21 studies) as compared to organizational commitment (7 stu-
poses of this review. When necessary, measures were reverse coded for dies).
purposes of calculating an effect size, such as reversing the effect of Table 3 provides the effect size and heterogeneity index (Q) for each
being male on job stress to being female on job stress. Finally, the effect of the examined correlates of job satisfaction. Overall, age, supervisor
sizes are interpreted using Fisher's z statistic, which provides an easy support, and peer support appear to influence levels of job satisfaction.
interpretation of the strength and direction of the relationship between The Fisher's z statistic provides an easy interpretation of the strength
the predictors and outcome measures that is akin to a standardized and direction of the relationship between the correlates and job sa-
correlation coefficient r (Hubbard & Pratt, 2002). tisfaction that is similar to the correlation coefficient r. Age is positively
and weakly associated with job satisfaction, which means as officers'
age increases so too does job satisfaction. Officers who receive support
7. Findings
from supervisors and fellow colleagues report higher levels of job sa-
tisfaction, and these relationships are moderate-to-strong in their effect.
The systematic review identified 172 multivariate peer-reviewed
No effect was found for female, white, education, and experience and
studies that were published between 1980 and 2017. Briefly, it is worth
the outcome measure, job satisfaction. No effect was found for age,
mentioning scholarly attention on correctional officers has increased
female, white, education, and work experience. An examination of the
considerably since the 1980s. Between 1980 and 1999, there were a
heterogeneity index indicates the true effect sizes vary significantly
total of 39 multivariate studies on correctional officers. Between 2000
from study to study. Such variation may include the sampling
and 2009, 56 additional studies were published, and since 2010 77

87
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

Table 2
Overview of studies included in the meta-analysis
Author name(s) Sample size Job satisfaction Job stress Organizational commitment

Armstrong and Griffin (2004) 3091 X


Armstrong et al. (2015) 441 X X
Avdija and Roy (2012) 480 X
Britton (1997) 2979 X X
Brough and Williams (2007) 132 X
Cheeseman and Downey (2012) 501 X
Cullen, Link, Cullen, and Wolfe (1990) 155 X
Cullen et al. (1985) 155 X
Dial, Downey, and Goodlin (2010) 501 X
Dollard and Winefield (1998) 419 X
Farnese, Bellò, Livi, Barbieri, and Gubbiotti (2016) 117 X
Griffin (2006) 636 X
Griffin (2006) 1940 X
Grossi and Berg (1991) 106 X
Hartley et al. (2013) 1557 X X
Hepburn and Knepper (1993) 428 X
Hepburn and Knepper (1993) 546 X
Hogan et al. (2017) 501 X
Jurik, Halemba, Musehno, and Boyle (1987) 179 X
Lambert (2004) 272 X X
Lambert (2004) 122 X X
Lambert and Hogan (2010) 270 X
Lambert et al. (2009) 160 X X X
Lambert, Hogan, Paoline, and Clarke (2005) 160 X
Lambert, Kim, Keena, and Cheeseman (2017) 168 X X
Lambert, Kim, et al. (2017) 333 X X
Lambert, Minor, Wells, & Hogan (2016) 160 X X X
Lambert, Cluse-Tolar, and Hogan (2007) 272 X
Law and Guo (2016) 133 X X X
Lindquist and Whitehead (1986) 216 X X
Misis, Kim, Cheeseman, Hogan, and Lambert (2013) 501 X
Mohamed, Taylor, and Hassan (2006) 1149 X
Moon and Maxwell (2004) 232 X
Tewksbury and Higgins (2006) 228 X
Triplett, Mullings, and Scarborough (1996) 254 X
Van Voorhis, Cullen, Link, and Wolfe (1991) 155 X
Vickovic and Griffin (2014) 2032 X

Note: Some studies that have identical samples may include a correlate in one study but not in another (e.g., examinations of the effect of gender on job stress). In
these instances, another study that uses the same sample is used to provide (i.e., substitute) the necessary information to calculate an effect size.

population, type of prison, or factors not included in the studies that find that female, job experience, supervisor support, and peer support
contribute to between-study heterogeneity. The heterogeneity test also are associated with perceptions of organizational commitment
shows that the effect of white and peer support is consistent across (Table 5). In particular, female correctional officers are more likely to
studies. report commitment to the organization compared to male correctional
Next, we examined the relationships between frequently examined officers. Correctional officers with higher levels of job tenure are less
predictor variables and job stress (see Table 4). We find that female likely to be committed to the organization. Both the effects for female
correctional officers are more likely to report higher levels of job stress and job experience are weakly associated with organizational com-
than male correctional officers although the relationship is weak. Of- mitment. Similar to the findings for job satisfaction and job stress, we
ficers with more tenure as a correctional officer reported higher levels find that supervisor support and peer support are associated with or-
of job stress, but this relationship is also weak. Supervisor support and ganizational commitment in that officers who report receiving support
peer support decreased job stress and these relationships are weak-to- from supervisors and peers are more likely to be committed to the or-
moderate. No effect was found for age, white, and education. The ganization. This relationship is weak for supervisor support but mod-
heterogeneity index reveals the true effect size varies for each of the erate-to-strong for peer support. Finally, no association was found for
examined correlates except for education, which indicates the effect age, white, and education. The heterogeneity test reveals the true effect
size for education does not vary from study to study. for education varies from study to study but that the effects do not vary
Fewer studies have explored organizational commitment, but we across studies for the other correlates.

Table 3
The synthesized effect sizes of factors correlated with job satisfaction
Variables (k) Model Fisher's z s.e. Lower-Limit Upper-Limit p Q (df) p

Age (14) Random 0.11 0.03 0.06 0.17 0.01 44.26 (13) 0.00
Female (12) Random 0.02 0.02 −0.02 0.07 0.37 24.54 (11) 0.01
White (11) Random −0.02 0.02 −0.06 0.03 0.44 15.53 (10) 0.11
Education (15) Random −0.01 0.02 −0.05 0.04 0.75 39.98 (14) 0.00
Experience (11) Random 0.03 0.03 −0.03 0.09 0.38 28.61 (10) 0.01
Supervisor support (11) Random 0.44 0.05 0.34 0.53 0.01 76/96 (10) 0.01
Peer support (5) Random 0.26 0.04 0.19 0.34 0.01 7.78 (4) 0.10

88
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

Table 4
The synthesized effect sizes of factors correlated with job stress
Variables (k) Model Fisher's z s.e. Lower-Limit Upper-Limit p Q (df) p

Age (13) Random −0.01 0.03 −0.06 0.04 0.71 250.01 (12) 0.01
Female (11) Random 0.06 0.03 0.01 0.11 0.03 18.14 (10) 0.05
White (12) Random −0.01 0.04 −0.08 0.07 0.89 37.45 (11) 0.00
Education (12) Random −0.01 0.02 −0.03 0.03 0.94 9.07 (11) 0.62
Experience (15) Random 0.09 0.03 0.04 0.14 0.01 23.59 (14) 0.01
Supervisor support (12) Random −0.28 0.05 −0.38 −0.17 0.01 198.79 (11) 0.01
Peer support (9) Random −0.15 0.03 −0.21 −0.08 0.01 38.97 (8) 0.01

Table 5
The synthesized effect sizes of factors correlated with organizational commitment
Variables (k) Model Fisher's z s.e. Lower-Limit Upper-Limit p Q (df) p

Age (5) Random 0.02 0.03 −0.04 0.08 0.53 6.03 (4) 0.20
Female (7) Random 0.07 0.02 0.04 0.10 0.01 2.43 (6) 0.88
White (4) Random 0.01 0.04 −0.07 0.08 0.83 6.37 (3) 0.10
Education (4) Random 0.04 0.07 −0.11 0.18 0.63 20.39 (3) 0.01
Experience (5) Random −0.08 0.04 −0.16 −0.01 0.03 9.06 (4) 0.06
Supervisor support (3) Fixed 0.11 0.02 0.07 0.15 0.01 6.14 (2) 0.05
Peer support (3) Fixed 0.46 0.02 0.42 0.50 0.01 3.58 (2) 0.17

8. Discussion and conclusion officer attitudes and behaviors. We advise researchers to identify ave-
nues of research that align with the needs of correctional departments,
In an effort to identify trends and changes in research on correc- such as examining officer health (Ferdik & Smith, 2017), burnout
tional officers that is timely and relevant, this review aimed to “take (Finney et al., 2013), absenteeism and turnover (Lambert, 2001a;
stock” of the existent literature by examining all outcomes of studies 2001b), job demands (Steiner & Wooldredge, 2017), and procedural
published between 1980 and 2017. We also examined the correlates of justice (Baker, Gordon, & Taxman, 2015). These outcomes are directly
the three most frequently examined outcomes that include job sa- relevant to the goals and operations of correctional institutions in that
tisfaction, job stress, and organizational commitment by use of meta- officers who experience job stress, burnout, and increased job demands
analysis. The increased attention afforded to correctional officers in the may be more likely to leave the job or develop prolonged health pro-
discipline of criminology and criminal justice is made evident by the blems (Ferdik & Smith, 2017). This list of outcomes is not exhaustive,
considerable growth in multivariate peer-reviewed publications since but it appears these attitudes and behaviors are garnering increased
1980. Researchers have heeded the call from scholars and practitioners attention from researchers.
that correctional officers, compared to the study of inmates and law We also explored the relationship between commonly included
enforcement officers, are an understudied group (Philliber, 1987). If the predictors that are examined in at least three studies with unique
interest in studying correctional officers continues, the total number of samples of job satisfaction, job stress, and organizational commitment.
publications that include correctional officers as a targeted population Across all three outcomes, we found that the effect of demographic
may exceed 100 between 2010 and 2019. This would effectively double characteristics varied across outcomes but work-related factors, such as
the number of studies that were completed between 2000 and 2009 (56 supervisor support and peer support were significantly associated with
studies). Prior reviews of the literature on correctional officers have each of the outcomes. Specifically, we found that female correctional
been instrumental towards identifying new avenues of research and the officers reported higher levels of job stress and organizational com-
further specification of models for frequently examined outcomes mitment than male correctional officers, but no association was found
(Dowden & Tellier, 2004; Ferdik & Smith, 2017; Finn, 1998; Finney for job satisfaction. In a prior systematic review of the literature on
et al., 2013; Huckabee, 1992; Lambert, 2001a, 2001b; Lambert et al., correctional officers and job stress, Dowden and Tellier (2004) found no
1999, 2002a; Philliber, 1987; Schaufeli & Peeters, 2000). relationship between gender and job stress. However, it is important to
The increased attention afforded to correctional officers since the note that the effect size for the associations observed in this study are
1980s has identified new avenues of research. In our review, we iden- weak. We echo the calls by Dowden and Tellier (2004) that more re-
tified 82 unique outcomes across 172 multivariate peer-reviewed pub- search should investigate whether the correlates of job stress differ by
lications. The majority of research on correctional officers appears to gender. Research has found that correlates, such as experience and age,
examine job satisfaction, job stress, and organizational commitment. vary in their effects on job stress for male and female correctional of-
We found that approximately 38% of studies included in this review ficers (see e.g., Lambert, Kim, et al., 2017). Age and job experience are
examined one of those three outcomes. However, the remaining 79 two other correlates examined across studies of job satisfaction, job
outcomes were typically examined in less than 9 studies. Therefore, stress, and organizational commitment that have varying effects. Offi-
while researchers tend to examine a select few outcomes, we found that cers who are older reported higher levels of job satisfaction, and officers
most of the remaining outcomes have received very little empirical with more job experience as a correctional officer reported higher levels
attention. Some outcomes that appear to be at the forefront of concerns of job stress and lower levels of organizational commitment. These two
among correctional administrators and policymakers, such as physio- measures positively covary together in that age and work experience
logical and psychological health, were only examined in 12 of the 172 will always increase. The inclusion of one variable in a model may
studies (excluding factors associated with burnout, such as emotional reduce the significance of the other in explaining the outcome. Re-
exhaustion, depersonalization, and personal accomplishment) (Ferdik & gardless, these findings have considerable implications for policy and
Smith, 2017). practice. First, correctional officers who are older may have a better
Although researchers have examined a variety of outcomes, there is understanding of the prison environment and also look at this occu-
insufficient empirical evidence to provide reviews of most correctional pation as a long-term career, which increases job satisfaction (Avdija &

89
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

Roy, 2012; Warr, 1992). However, experience increased job stress and Although this is one of the first reviews to take stock of all research
decreased organizational commitment. These findings are consistent, in pertaining to correctional officers, it is not without limitations. First, we
part, with Dowden and Tellier's (2004) review of the literature and may did not include studies that sampled correctional officers in jails, ju-
indicate the presence of a curvilinear relationship between experience- venile detention facilities, and other non-prison institutions. Therefore,
job stress and age-job stress. Researchers should explore thresholds in we caution attempts to generalize these findings outside of the samples
job tenure that accompany increases in job stress, which may be due to examined in this study who are correctional officers employed in state
lack of promotional or advancement opportunities within the agency and federal agencies or equivalent facilities and agencies outside of the
(Lambert, Paoline III, Hogan, & Baker, 2007). United States. This study attempted to include all multivariate pub-
No relationship was found for race/ethnicity (white) and education lications that met the inclusion criteria, but some publications may not
across job satisfaction, job stress, and organizational commitment. One be indexed in the databases examined in this review. We attempted to
explanation for the null findings is that the empirical models examined reduce the likelihood of this occurrence by use of Google Scholar, but
included relevant organizational or work-related factors that account the search term for correctional officers resulted in a search field of
for much of the variation in the outcomes. In other words, once work- 92,000 hits. Also, the findings are only generalizable to studies that are
related factors are taken into account, demographic characteristics, published in peer-reviewed journals, which means the “filing cabinet”
such as race and education are no longer associated with the outcomes. problem of unpublished studies may influence the findings (Borenstein
However, we encourage researchers to further explore the ways in et al., 2009). Next, this review did not examine the aggregate or prison-
which the examined demographic characteristics shape experiences level characteristics that may influence the correctional staff behaviors
that are often considered nuanced and complex (Kruttschnitt & Gartner, and attitudes. This was done purposefully to ensure we accounted for
2005). For instance, the correlates of outcomes may differ across jur- the appropriate level of measure, but also because there are very few
isdictions where female officers are considerably outnumbered com- studies that employ multi-level methods (Baker et al., 2015; Steiner &
pared to male staff (Acker, 1992). The studies that reported significant Wooldredge, 2017). One avenue for future research is to examine the
gender differences posited barriers to promotion, differences in super- prison-level factors that may influence correctional staff attitudes and
vision strategies, and concerns regarding liability may contribute to behaviors. Another avenue for research that is largely missing from this
levels of job stress (Dial et al., 2010). review is an examination of the relationship between the home and
Researchers should continue to examine the effect work-related work (Triplett, Mullings, & Scarborough, 1999). There were too few
factors may have on correctional officer attitudes and behaviors. Our measures of work-home indicators to meet the inclusion criteria for this
review revealed officers who perceive having support from supervisors study, but researchers have found that the home environment may also
and peers reported increased job satisfaction and organizational com- influence officer attitudes and behaviors.
mitment in addition to less stress. The effect size calculations for these Researchers have examined a variety of outcomes related to the
measures were the strongest in our review of the literature. In other attitudes and experiences of correctional staff. Some of the examined
words, researchers should explore the factors that increase supervisor outcomes are related to staff psychological wellbeing (e.g., job stress,
support and peer support, which will increase positive workplace ex- job satisfaction, psychological symptoms) while others include phy-
periences (e.g., reduced stress, increased satisfaction). One re- siological health and safety (Botha & Pienaar, 2006; Ferdik & Smith,
commendation is to survey correctional officers about their favorable 2017). This review identified several avenues for future research, such
and unfavorable experiences with administrators and correctional of- as exploring in what capacity demographic characteristics “matter.”
ficers in an effort to identify important sources of support (see e.g., Other recommendations include the need to engage in research that is
Britton, 1997; Camp, Saylor, & Harer, 1997; Van Voorhis et al., 1991). timely and relevant for correctional agencies, which is difficult due to
However, there are several other work-related and organizational fac- the lagged relationship between science and current events. Such an
tors that merit increased attention not included in this review, such as investigation is important as state policymakers and legislatures are
role strain and ambiguity, perceptions of dangerousness, and role seeking strategies to reduce prison spending considering the costs as-
overload. Role strain/ambiguity and role overload are conceptualized sociated with employee salaries and overtime accounted for approxi-
as the inability to achieve or fulfill the operational responsibilities and mately 44% of state prison spending in 2015 (Mai & Subramanian,
expectations of officers in addition to feeling overburdened to accom- 2017, p. 18). Therefore, retaining a dedicated and effective workforce is
plish agency goals and directives (Armstrong & Griffin, 2004; Cullen essential for promoting safety, providing treatment, and reducing in-
et al., 1985; Finney et al., 2013). Additionally, few studies have ex- cidents of violence inside facilities (DiIulio, 1987). In order to accom-
plored the effect job stress has on job satisfaction and organizational plish these goals, scholarly endeavors should be guided by science and
commitment in addition to specifying the time ordering of these ex- taking stock of the literature is a fruitful avenue by which that can be
periences (e.g., does job stress cause decreases in job satisfaction or done.
does increases in job satisfaction result in decreases in job stress).

Appendix A

Percentage and Number of Sample Identified as Correctional Officers in Studies that Examine Correctional Staff

Author(s) (year) % Correctional officer # Correctional officer # Total Sample

Gerstein, Topp, & Corell (1987) 44 73 166


Hepburn & Knepper (1993) 78 428 546
Camp et al. (1997) 33 2647 8022
Lambert et al. (2002) 53 143 270
Armstrong and Griffin (2004) 81 3091 3794
Lambert (2004) 50 136 272
Botha and Pienaar (2006) n/a n/a 157
Lambert, Hogan, & Allen (2006) 50 136 272
Tewksbury and Higgins (2006) 23 52 228
Lambert, Hogan, and Griffin (2007) 62 99 160
Lambert, Hogan, & Griffin (2008) 62 99 160
Hogan, Lambert, Jenkins, & Hall (2009) 62 99 160
Lambert and Hogan (2009) 62 99 160

90
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

Lambert et al. (2009) 62 99 160


Lambert, Hogan, & Tucker (2009) 50 136 272
Lambert, Altheimer, & Hogan (2010) 62 99 160
Lambert, Hogan, & Altheimer (2010a) 62 99 160
Lambert, Hogan, & Altheimer (2010b) 62 99 160
Lambert, Hogan, Jiang, Elechi, Benjamin, Morris, Laux, & Dupuy (2010) 62 99 160
Lambert, Altheimer, Hogan, & Barton-Bellessa (2011) 50 136 272
Lambert, Hogan, & Barton-Bellessa (2011) 50 136 272
Bierie (2012) 47 817 1738
Griffin, Hogan, & Lambert (2012) 62 99 160
Lambert, Hogan, Barton-Bellessa, & Jiang (2012) 62 99 160
Hartley et al. (2013) 74 1152 1557
Hogan, Lambert, & Griffin (2013) 50 136 272
Lambert, Kelley, & Hogan (2013a) 50 136 272
Lambert, Kelley, & Hogan (2013b) 50 136 272
Lambert, Minor, Wells, & Hogan (2015) 62 99 160
Lambert, Griffin, Hogan, & Kelley (2015) 50 136 272

Notes: These studies represent some (not all) of the samples that contain correctional staff in an effort to explore differences in sampling officers as compared to staff.

References3 multiple-sample causal analysis. Journal of Occupational Behavior, 6, 259–271.


Dowden, C., & Tellier, C. (2004). Predicting work-related stress in correctional officers: A
meta-analysis. Journal of Criminal Justice, 32, 31–47.
Acker, J. (1992). Gendered organizational analysis. Thousand Oaks, CA: Sage Publications. Etzioni, A. (1975). A comparative analysis of complex organizations. New York: Free Press.
Aloe, A. M., & Becker, B. J. (2012). An effect size for regression predictors in meta- *Farnese, M. L., Bellò, B., Livi, S., Barbieri, B., & Gubbiotti, P. (2016). Learning the ropes:
analysis. Journal of Educational and Behavioral Statistics, 32, 278–297. The protective role of mentoring in correctional police officers' socialization process.
Aloe, A. M., & Thompson, C. G. (2013). The synthesis of partial effect sizes. Journal of the Military Psychology, 28, 429–447.
Society for Social Work and Research, 4, 390–405. Ferdik, F. V., & Smith, H. P. (2017). Correctional officer safety and wellness literature
*Armstrong, G. S., Atkin-Plunk, C. A., & Wells, J. (2015). The relationship between synthesis. Washington, DC: National Institute of Justice.
work–family conflict, correctional officer job stress, and job satisfaction. Criminal Finn, P. (1998). Correctional officer stress-a cause for concern and additional help. Federal
Justice and Behavior, 42, 1066–1082. Probation, 62, 65.
*Armstrong, G. S., & Griffin, M. L. (2004). Does the job matter? Comparing correlates of Finney, C., Stergiopoulos, E., Hensel, J., Bonato, S., & Dewa, C. S. (2013). Organizational
stress among treatment and correctional staff in prisons. Journal of Criminal Justice, stressors associated with job stress and burnout in correctional officers: A systematic
32, 577–592. review. BMC Public Health, 13, 82.
*Avdija, A. S., & Roy, S. (2012). A psychosocial measure of the factual autonomy and job Greenwald, R., Hedges, L. V., & Laine, R. D. (1996). The effect of school resources on
satisfaction among prison employees. Criminal Justice Studies, 25, 251–264. student achievement. Review of Educational Research, 66, 361–396.
Baker, T., Gordon, J. A., & Taxman, F. S. (2015). A hierarchical analysis of correctional *Griffin, M. L. (2006). Gender and stress: A comparative assessment of sources of stress
officers' procedural justice judgements of correction institutions: Examining the in- among correctional officers. Journal of Contemporary Criminal Justice, 22, 4–25.
fluence of transformational leadership. Justice Quarterly, 32, 1037–1063. Griffin, M. L., & Hepburn, J. R. (2005). Side-bets and reciprocity as determinants of or-
Becker, B. J., & Schram, C. M. (1994). Examining explanatory models through research ganizational commitment among correctional officers. Journal of Criminal Justice, 33,
synthesis. In H. M. Cooper, & L. V. Hedges (Eds.). The handbook of research synthesis. 611–625.
New York, NY: Russell Sage Foundation. *Grossi, E. L., & Berg, B. L. (1991). Stress and job dissatisfaction among correctional
Becker, B. J., & Wu, M. (2007). The synthesis of regression slopes in Meta-Analysis. officers: An unexpected finding. International Journal of Offender Therapy and
Statistical Science, 22, 414–429. Comparative Criminology, 35, 73–81.
Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2009). Introduction to Harrell, E. (2011). Workplace violence, 1993–2009. Washington, DC: Bureau of Justice
meta-analysis. United Kingdom: John Wiley & Sons Ltd. Statistics, Office of Justice Programs, U.S. Department of Justice.
Botha, C., & Pienaar, J. (2006). South African correctional official occupational stress: *Hartley, D. J., Davila, M. A., Marquart, J. W., & Mullings, J. L. (2013). Fear is a disease:
The role of psychological strengths. Journal of Criminal Justice, 34, 73–84. The impact of fear and exposure to infectious disease on correctional officer job stress
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied and satisfaction. American Journal of Criminal Justice, 38, 323–340.
Psychology, 35, 307. Hedges, L. V., & Olkin, I. (1985). Statistical methods for meta-analysis. Orlando, FL:
Britton, D. M. (1995). Sex, violence, and supervision: A study of the prison as a gendered Academic Press.
organization. Doctoral dissertation. The University of Texas at Austin. Hepburn, J. R. (1985). The exercise of power in coercive organizations: A study of prison
*Britton, D. M. (1997). Perceptions of the work environment among correctional officers: guards. Criminology, 23, 145–164.
Do race and sex matter. Criminology, 35, 85–106. *Hepburn, J. R., & Knepper, P. E. (1993). Correctional officers as human services workers:
*Brough, P., & Williams, J. (2007). Managing occupational stress in a high-risk industry: The effect on job satisfaction. Justice Quarterly, 10, 315–337.
Measuring the job demands of correctional officers. Criminal Justice and Behavior, 34, Hogan, N. L., Lambert, E. G., Jenkins, M., & Hall, D. E. (2009). The impact of job char-
555–567. acterizes on private prison staff: Why management should care. American Journal of
Camp, S. D. (1994). Assessing the effects of organizational commitment and job sa- Criminal Justice, 34, 151–165.
tisfaction on turnover: An event history approach. The Prison Journal, 74, 279–305. *Hogan, N. L., Lambert, E. G., Kim, B., Mendenhall, M., Cheeseman, K., & Griffin, M.
Camp, S. D., Saylor, W. G., & Harer, M. D. (1997). Aggregating individual-level evaluation (2017). Research note: Career stage and job satisfaction among southern correctional
of the organizational social climate: A multilevel Investigation of the work environ- officers. Criminal Justice Studies, 30, 421–432.
ment at the Federal Bureau of Prisons. Justice Quarterly, 14, 739–761. Hubbard, D. J., & Pratt, T. C. (2002). A meta-analysis of the predictors of delinquency
*Cheeseman, K. A., & Downey, R. A. (2012). Talking ‘bout my generation': The effect of among girls. Journal of Offender Rehabilitation, 34, 1–13.
“generation” on correctional employee perceptions of work stress and job satisfac- Huckabee, R. G. (1992). Stress in corrections: An overview of the issues. Journal of
tion. The Prison Journal, 92, 24–44. Criminal Justice, 20, 479–486.
Cooper, H. M., & Hedges, L. V. (1994). Potentials and limitations of research synthesis. In Hunter, J. E., & Schmidt, F. L. (1990). Methods of meta-analysis: Correcting error and bias in
H. M. Cooper, & L. V. Hedges (Eds.). The handbook of research synthesis (pp. 521–529). research findings. Newbury Park, CA: Sage.
New York, NY: Russell Sage Foundation. *Jurik, N. C., Halemba, G. J., Musehno, M. C., & Boyle, B. V. (1987). Educational at-
*Cullen, F. T., Link, B. G., Cullen, J. B., & Wolfe, N. T. (1990). How satisfying is prison tainment, job satisfaction, and the professionalization of correctional officers. Work
work? A comparative occupational approach. Journal of Offender Counseling Services and Occupations, 14, 106–125.
Rehabilitation, 14, 89–108. Kim, R. S. (2011). Standardized Regression Coefficients as Indices of effect Sizes in Meta-
*Cullen, F. T., Link, B. G., Wolfe, N. T., & Frank, J. (1985). The social dimensions of Analysis (Doctoral Dissertation). Retrieved from http://purl.flvc.org/fsu/fd/FSU_
correctional officer stress. Justice Quarterly, 2, 505–533. migr_etd-3109.
*Dial, K. C., Downey, R. A., & Goodlin, W. E. (2010). The job in the joint: The impact of Kruttschnitt, C., & Gartner, R. (2005). Making time in the golden state: Women's imprison-
generation and gender on work stress in prison. Journal of Criminal Justice, 38, ment in California. U.K.: Cambridge University Press.
609–615. Lambert, E. G. (2001a). Absent correctional staff: A discussion of the issue and re-
DiIulio, J. (1987). Governing prisons: A comparative study of correctional management. New commendations for future research. American Journal of Criminal Justice, 25, 279.
York, NY: Free Press. Lambert, E. G. (2001b). To stay or quit: A review of the literature on correctional staff
*Dollard, M. F., & Winefield, A. H. (1998). A test of the demand-control/support model of turnover. American Journal of Criminal Justice, 26, 61–76.
work stress in correctional officers. Journal of Occupational Health Psychology, 3, *Lambert, E. G. (2004). The impact of job characteristics on correctional staff members.
243–264. The Prison Journal, 84, 208–227.
Dougherty, T., Bluedorn, A., & Keon, T. (1985). Precursors of employee turnover: A Lambert, E. G., Barton, S. M., & Hogan, N. L. (1999). The missing link between job sa-
tisfaction and correctional staff behavior: The issue of organizational commitment.
American Journal of Criminal Justice, 24, 95–116.
*Lambert, E. G., Cluse-Tolar, T., & Hogan, N. L. (2007). This job is killing me: The impact
3 of job characteristics on correctional staff job stress. Applied Psychology in Criminal
*Indicates a study is included in the systematic review.

91
H.D. Butler et al. Journal of Criminal Justice 60 (2019) 84–92

Justice, 3, 117–142. environment between minority and non-minority employees of the federal prison
Lambert, E. G., & Hogan, N. L. (2009). Exploring the predictors of treatment views of system. Journal of Criminal Justice, 20, 63–71.
private correctional staff: A test of an integrated work model. Journal of Offender Wu, M.-J., & Becker, B. J. (2013). Synthesizing regression results: A factorized likelihood
Rehabilitation, 48, 504–528. method. Research Synthesis Methods, 4, 127–143.
*Lambert, E. G., & Hogan, N. L. (2010). Wanting change: The relationship of perceptions Zupan, L. L. (1986). Gender-related differences in correctional officers' perceptions and
of organizational innovation with correctional staff job stress, job satisfaction, and attitudes. Journal of Criminal Justice, 14, 349–361.
organizational commitment. Criminal Justice Policy Review, 21, 160–184. Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2008). Being the good soldier:
Lambert, E. G., Hogan, N. L., & Barton, S. M. (2002a). Satisfied correctional staff: A re- Organizational citizenship behavior and commitment among correctional staff.
view of the literature on the correlates of correctional staff job satisfaction. Criminal Criminal Justice and Behavior, 35, 56–68.
Justice and Behavior, 29(2), 115–143. Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2016). Social support’s re-
Lambert, E. G., Hogan, N. L., & Barton, S. M. (2002b). The impact of work-family conflict lationship to correctional staff stress, job involvement, job satisfaction, and organi-
on correctional staff job satisfaction: An exploratory study. American Journal of zational commitment. The Social Science Journal, 53, 22–32.
Criminal Justice, 27(1), 35–52. Gerstein, L. H., Topp, C. G., & Correll, G. (1987). The role or the environment and person
Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2007). The impact of distributive and when predicting burnout among correctional personnel. Criminal Justice and Behavior,
procedural justice on correctional staff job stress, job satisfaction, and organizational 14, 352–369.
commitment. Journal of Criminal Justice, 35, 644–656. Lambert, E. G., Hogan, N. L., & Allen, R. I. (2006). Correlates of correctional officer job
Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2017). Research note: A career-stage stress: The impact of organizational structure. American Journal of Criminal Justice,
analysis of correctional staff outcomes. The Prison Journal, 97, 411–430. 30, 227–246.
*Lambert, E. G., Hogan, N. L., Moore, B., Tucker, K., Jenkins, M., Stevenson, M., & Jiang, Lambert, E. G., Hogan, N. L., & Tucker, K. A. (2009). Problems at work: Exploring the
S. (2009). The impact of the work environment on prison staff: The issue of con- correlates of role stress among correctional staff. The Prison Journal, 89, 460–481.
sideration, structure, job variety, and training. American Journal of Criminal Justice, Lambert, E. G., Altheimer, I., & Hogan, N. L. (2010). Exploring the relationship between
34, 166–180. social support and job burnout among correctional staff. Criminal Justice and Behavior,
*Lambert, E. G., Hogan, N. L., Paoline, E. A., & Clarke, A. (2005). The impact of role 37, 1217–1236.
stressors on job stress, job satisfaction, and organizational commitment among pri- Lambert, E. G., Hogan, N. L., & Altheimer, I. (2010). An exploratory examination of the
vate prison staff. Security Journal, 18, 33–50. consequences of burnout in terms of life satisfaction, turnover intent, and ab-
*Lambert, E. G., Kim, B., Keena, L. D., & Cheeseman, K. (2017). Testing a gendered senteeism among private correctional staff. The Prison Journal, 90, 94–114.
models of job satisfaction and work stress among correctional officers. Journal of Lambert, E. G., Hogan, N. L., & Altheimer, I. (2010). The association between work-family
Crime and Justice, 40, 188–203. conflict and job burnout among correctional staff: A preliminary study. American
Lambert, E. G., Paoline, E. A., III, Hogan, N. L., & Baker, D. N. (2007). Gender similarities Journal of Criminal Justice, 35, 37–55.
and differences in correctional staff work attitudes and perceptions of the work en- Lambert, E. G., Hogan, N. L., Jiang, S., Elechi, O. O., Benjamin, B., Morris, A., ... Dupuy, P.
vironment. Western Criminology Review, 8, 16–31. (2010). The relationship among distributive and procedural justice and correctional
*Law, F. M., & Guo, G. J. (2016). Correlation of hope and self-efficacy with job sa- life satisfaction, burnout, and turnover intent: An exploratory study. Journal of
tisfaction, job stress, and organizational commitment for correctional officers in the Criminal justice, 38, 7–16.
Taiwan prison system. International Journal of Offender Therapy and Comparative Lambert, E. G., Altheimer, I., Hogan, N. L., & Barton-Bellessa, S. M. (2011). Correlates of
Criminology, 60, 1257–1277. correctional orientation in a treatment-oriented prison: A partial test of person-en-
Levi, L. (1987). Definitions and the conceptual aspects of health in relation to work. In R. vironment fit theory. Criminal Justice and Behavior, 38, 453–470.
Kalimo, M. A. El-Batawi, & C. L. Cooper (Eds.). Psychosocial factors at work and their Lambert, E. G., Hogan, N. L., & Barton-Bellessa, S. M. (2011). The association between
relation to health (pp. 9–14). Geneva: World Health Organization. perceptions of distributive justice and procedural justice with support of treatment
Liebling, A., Price, D., & Shefer, G. (2011). The prison officer. New York: Willan. and support of punishment among correctional staff. Journal of Offender
*Lindquist, C. A., & Whitehead, J. T. (1986). Burnout, job stress and job satisfaction Rehabilitation, 50, 202–220.
among southern correctional officers. Journal of Offender Counseling Services Bierie, D. M. (2012). The impact of prison conditions of staff well-being. International
Rehabilitation, 10, 5–26. Journal of Offender Therapy and Comparative Criminology, 56, 81–95.
Mai, C., & Subramanian, R. (2017). The price of prisons 2015: Examining state spending Griffin, M. L., Hogan, N. L., & Lambert, E. G. (2012). Doing “people work” in the prison
trends, 2010–2015. New York, NY: Vera Institute of Justice. setting: An examination of the job characteristics model and correctional staff
*Misis, M., Kim, B., Cheeseman, K., Hogan, N. L., & Lambert, E. G. (2013). The impact of burnout. Criminal Justice and Behavior, 39, 1131–1147.
correctional officer perceptions of inmates on job stress. SAGE Open, 1–13. Lambert, E. G., Hogan, N. L., Barton-Bellessa, S. M., & Jiang, S. (2012). Examining the
*Mohamed, F., Taylor, S. G., & Hassan, A. (2006). Affective commitment and intent to relationship between supervisor and management trust and job burnout among
quit: The impact of work and non-work related issues. Journal of Managerial Issues, correctional staff. Criminal Justice and Behavior, 39, 938–957.
18, 512–529. Hogan, N. L., Lambert, E. G., & Griffin, M. L. (2013). Loyalty, love, and investments: The
*Moon, B., & Maxwell, S. R. (2004). Assessing the correctional orientation of corrections impact of job outcomes on the organizational commitment of correctional staff.
officers in South Korea. International Journal of Offender Therapy and Comparative Criminal Justice and Behavior, 40, 355–375.
Criminology, 48, 729–743. Lambert, E. G., Kelley, T., & Hogan, N. L. (2013). Hanging on too long: The relationship
Peterson, R. A., & Brown, S. P. (2005). On the use of beta coefficients in meta-analysis. between different forms of organizational commitment and emotional burnout
Journal of Applied Psychology, 90, 175–181. among correctional staff. American Journal of Criminal Justice, 38, 51–66.
Philliber, S. (1987). Thy brother's keeper: A review of the literature on correctional of- Lambert, E. G., Kelley, T., & Hogan, N. L. (2013). The association of occupational stressors
ficers. Justice Quarterly, 4, 9–37. with different forms of organizational commitment among correctional staff.
Poole, E. D., & Regoli, R. M. (1980). Examining the impact of professionalism on cyni- American Journal of Criminal Justice, 38, 480–501.
cism, role conflict, and work alienation among prison guards. Criminal Justice Review, Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2015). Leave your job at work:
5, 57–65. The possible antecedents of work–family conflict among correctional staff. The Prison
Savicki, V., Cooley, E., & Gjesvold, J. (2003). Harassment as a predictor of job burnout in Journal, 95, 114–134.
correctional officers. Criminal Justice and Behavior, 30, 602–619. Lambert, E. G., Griffin, M. L., Hogan, N. L., & Kelley, T. (2015). The ties that bind:
Schaufeli, W. B., & Peeters, M. C. (2000). Job stress and burnout among correctional Organizational commitment and its effect on correctional orientation, absenteeism,
officers: A literature review. International Journal of Stress Management, 7, 19–48. and turnover intent. The Prison Journal, 95, 135–156.
Steiner, B., & Wooldredge, J. (2015). Individual and environmental sources of work stress
among prison officers. Criminal Justice and Behavior, 42, 800–818. H. Daniel Butler is an assistant professor in the Department of Criminal Justice and
Steiner, B., & Wooldredge, J. (2017). Individual and environmental influences on prison
Criminology at Sam Houston State University. His research and publications examine how
officer safety. Justice Quarterly, 34, 324–349.
the prison environment influences individuals’ institutional and post-release behaviors in
*Tewksbury, R., & Higgins, G. E. (2006). Prison staff and work stress: The role of orga-
nizational and emotional influences. American Journal of Criminal Justice, 30, addition to the experiences and wellbeing of correctional officers.
247–266.
*Triplett, R., Mullings, J. L., & Scarborough, K. E. (1996). Work-related stress and coping Melinda Tasca is an assistant professor in the Department of Criminal Justice and
among correctional officers: Implications from organizational literature. Journal of Criminology at Sam Houston State University. Her research focuses on correctional
Criminal Justice, 24, 291–308. policy, the collateral consequences of incarceration, and the influence of gender and race/
Triplett, R., Mullings, J. L., & Scarborough, K. E. (1999). Examining the effect of work- ethnicity in the criminal justice system. Her work has been published in outlets such as
home conflict on work-related stress among correctional officers. Journal of Criminal Justice Quarterly, Criminal Justice and Behavior, and Crime and Delinquency.
Justice, 27, 371–385.
Valentine, J. C., DuBois, D. L., & Cooper, H. (2004). The relation between self-beliefs and
academic achievement: A meta-analytic review. Educational Psychologist, 39, Yan Zhang, who earned a PhD degree in Criminal Justice from Michigan State University,
111–133. is an associate professor at the department of criminal justice and criminology at Sam
*Van Voorhis, P., Cullen, F. T., Link, B. G., & Wolfe, N. T. (1991). The impact of race and Houston State University. Her current research interests include GIS and crime analysis,
gender on correctional officers' orientation to the integrated environment. Journal of Big Data and crime patterns, and correlates of racially motivated hate crimes.
Research in Crime and Delinquency, 28, 472–500.
*Vickovic, S. G., & Griffin, M. L. (2014). A comparison of line and supervisory officers and Channing R. Carpenter, M.A. is a recent graduate of Sam Houston State University’s
the impact of support on commitment to the prison organization. Criminal Justice Master of Arts in Criminal Justice and Criminology program. Her research examines the
Policy Review, 25, 719–742. behaviors and experiences of correctional officers. She is currently fulfilling a graduate
Warr, P. B. (1992). Age and occupational well-being. Psychology and Aging, 7, 37–45. degree in social work at the University of Houston.
Wright, K. N., & Saylor, W. G. (1992). A comparison of perceptions of the work

92

You might also like